Minutes Solutions
Minutes Solutions is a Toronto-based, human-led minute taking service founded in 2014 that produces professional board and governance meeting minutes for over 4,000 organizations across North America.
- Company typePrivate
- Founded2014
- HeadquartersToronto, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Minutes Solutions does
Minutes Solutions Inc., founded in 2014 and headquartered in Toronto, provides professional, third-party minute taking and transcription services for board, committee, council, and governance meetings. The company delivers three core service lines: live virtual minutes (a minute taker joins the call in real time via Zoom, Microsoft Teams, or teleconference), recorded-meeting minutes (clients upload audio/video through a secure portal), and custom solutions covering in-person attendance, verbatim transcription, and specialized event formats. Supporting offerings include an online training course (Minute Taking Fundamentals), unlimited free secure storage, a free first round of amendments, and a self-serve Client Portal for booking and managing meetings.
Minutes Solutions firmographics
Firmographics- Name
- Minutes Solutions
- Legal name
- Minutes Solutions Inc.
- Website
- https://minutessolutions.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Minutes Solutions is a Toronto-based, human-led minute taking service founded in 2014 that produces professional board and governance meeting minutes for over 4,000 organizations across North America.
- Ownership category
- akta.pro rank
Minutes Solutions industry classification
Industry- Product category
- Professional Meeting Documentation Services
- NAICS
- Document Preparation Services (561410)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Meeting & Conference Planning & Coordination (HSACADAA)
- akta.pro secondary industries
- Conference Room & Meeting Services Support (BPABAEAE), Meeting & Event Program Technology (Registration, Apps, Badging) (THACAFAB)
Keywords
Where Minutes Solutions is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Minutes Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Minute Taking Services: Primary revenue stream from professional minute taking services billed on a per-meeting basis. Costs are dependent on the type and length of meeting. Standard turnaround is 5-10 business days. Expedited delivery available within 3 business days for an additional fee. No long-term commitment required - clients book on an as-needed basis. Unlimited secure storage included at no extra cost.
- Recorded Meeting Transcription: Services for meetings where clients provide recordings. Minute takers watch or listen to recordings to produce accurate and organized meeting minutes.
- Verbatim Transcription: Full verbatim transcription services for meetings and other events including conferences, seminars, workshops, research interviews, and council meetings.
- In-Person Minute Taking: In-person minute taking services available in select locations across North America and overseas. Custom quotes provided including travel and accommodation expenses for special events and important meetings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard Turnaround (Live Virtual/In-Person) |
| Transaction based/ take rate | Pay-as-you-go | Recorded Meeting Minutes |
| Transaction based/ take rate | Pay-as-you-go | Expedited Delivery |
| Transaction based/ take rate | Pay-as-you-go | In-Person Services |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels10 records
Minutes Solutions product offering
Product offeringCore offering
Minutes Solutions provides professional, human-led minute taking and transcription services for board, committee, council, and governance meetings. A team of 150+ trained minute takers and editors delivers accurate, objective meeting minutes on a per-meeting basis, with live virtual attendance, recorded-meeting transcription, verbatim transcription, and in-person options across North America.
Product overview
Minutes Solutions provides professional, human-led minute-taking services delivered by a team of over 150 trained minute takers and editors based in Canada and the United States. The core offering consists of three service lines: (1) Online Virtual Meeting Minutes, where a minute taker joins live video calls on platforms such as Zoom or Microsoft Teams; (2) Recorded Meetings – Minute Taking, where clients upload meeting recordings and the team produces formatted minutes; and (3) Custom Solutions for specialized or in-person requirements. Supporting offerings include Minute Taking Fundamentals (an online training course), unlimited secure storage, and a Client Portal for booking and managing meetings. The company positions itself as a service business, not an AI-led software product, emphasizing human judgment, objectivity, and professional editing quality across all deliverables.
Differentiator
Problem solved
Functional benefit
Products and services
- Online Virtual Meeting Minutes A professional minute taker joins the client's live video call or teleconference in real time to capture and document the meeting minutes for organizations hosting virtual board, committee, or governance meetings.
- Recorded Meetings – Minute Taking Clients provide a recording of their meeting and the Minutes Solutions team listens to the audio or video to deliver an accurate, professionally formatted set of meeting minutes, with 5–10 business day standard turnaround.
- Custom Solutions Tailored minute taking and transcription solutions designed to meet specific client needs, including specialized meeting types, in-person attendance at remote locations, verbatim transcription, conferences, seminars, and custom formatting requirements.
- Minute Taking Fundamentals An online training course that teaches minute taking best practices, including templates, checklists, and real-world examples, designed for governance professionals who want to manage meeting records with precision.
- Client Portal A web-based portal where clients can book meetings, view currently scheduled meetings, and manage their account interactions with Minutes Solutions.
Quantifiable outcome
- 98% client return rate - clients who book once, book again
- +3 more outcomes
Companies that use Minutes Solutions
Customer profileNamed customers21 records
Segments7 records
Ideal customer profiles2 records
Minutes Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Minutes Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- JGS InsuranceminorCollaborative appearance on Community Association Car Chat episode 159 discussing challenges of minute taking for community associations and benefits of professional minute takers.
- American Society of Association Executives (ASAE)coreNamed as ASAE-Endorsed Meeting Minutes Solution Provider in 2022, recognized as an approved solution for association meeting minutes needs.
- Canadian Society of Association Executives (CSAE)coreOfficial partnership with CSAE, where Minutes Solutions provides meeting minutes for CSAE boards and committees. CSAE is the Canadian Society of Association Executives - a key industry body for professional and trade associations.
- Community Association Institute (CAI)coreProvides minute taking services for many of CAI's national boards and committees. CAI is a leading organization for condo and HOA community associations.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Minutes Solutions competitors and assessment
Company assessmentBroad incumbents
- Granicus: Granicus is a large government technology provider whose Legistar product manages agendas, minutes, and meeting records for municipalities and public agencies — a direct overlap with Minutes Solutions' government and association verticals, though Granicus is software-led rather than human-led.
- Diligent: Diligent is a leading board governance and meeting management platform for corporations, non-profits, and associations, overlapping with Minutes Solutions in board and committee meetings and serving as a likely integration or acquisition partner.
- BoardEffect: BoardEffect provides board portal and meeting management software for non-profits, associations, and education — directly comparable to Minutes Solutions' target verticals, with an emphasis on self-serve document and minute workflows rather than human-led minute taking.
Direct peers
- Rev: Rev provides human and AI-powered transcription and captioning services to enterprise, legal, and media customers. It overlaps with Minutes Solutions on verbatim transcription and recorded-meeting processing, though Rev is broader and more productized.
- Net Transcripts: Net Transcripts is a North American transcription and minute taking service provider serving legal, government, and corporate clients, with a similar human-led service model and overlapping customer segments to Minutes Solutions.
Emerging players
- Otter.ai: Otter.ai offers AI-driven meeting transcription, summaries, and note-taking integrated with Zoom, Teams, and Google Meet. It is the most direct emerging alternative to Minutes Solutions' core minute taking, and its rapid accuracy improvements are the central competitive threat to the human-led model.
- Fireflies.ai: Fireflies.ai provides an AI meeting assistant that records, transcribes, and summarizes meetings across major conferencing platforms, competing with Minutes Solutions at the lower-friction end of the market for SMB and corporate board customers.
- Trint: Trint is an AI transcription and editing platform aimed at journalists, researchers, and enterprise teams. It overlaps with Minutes Solutions' recorded-meetings and verbatim transcription offerings but competes on a software, not human-service, basis.
- Sonix: Sonix offers automated transcription with human review options for meetings, interviews, and conferences. It is an alternative to Minutes Solutions' recorded-meeting workflow and is competing on speed and price in adjacent transcription use cases.
Regional players
- Civica: Civica provides software and outsourced services to government and public-sector organizations globally, with adjacent capabilities in meeting and records management that overlap with Minutes Solutions' government and council minute taking.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Minutes Solutions social profiles
Digital presenceMinutes Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Minutes Solutions leadership team
Management profileNumber of profiles
Profiles2 records
Minutes Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Minutes Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Minutes Solutions
What does Minutes Solutions do?
Minutes Solutions provides professional, human-led minute taking and transcription services for board, committee, council, and governance meetings. A team of 150+ trained minute takers and editors delivers accurate, objective meeting minutes on a per-meeting basis, with live virtual attendance, recorded-meeting transcription, verbatim transcription, and in-person options across North America.
Is Minutes Solutions a public or private company?
Minutes Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Minutes Solutions founded?
Minutes Solutions was founded in 2014. It employs 1 to 10 people.
Where is Minutes Solutions based?
Minutes Solutions is headquartered in Toronto, Canada, in the North America region.
How does Minutes Solutions make money?
Four revenue lines are on record. Minute Taking Services are the primary driver. The others are recorded Meeting Transcription, verbatim Transcription and in-Person Minute Taking.
Who are Minutes Solutions's main competitors?
Broad incumbents on record are Granicus, Diligent and BoardEffect. Direct peers are Rev and Net Transcripts. Emerging players are Otter.ai, Fireflies.ai, Trint and Sonix. Civica is listed as a regional player.
Does Minutes Solutions have an API?
No public API is recorded for Minutes Solutions.
What industry is Minutes Solutions in?
Minutes Solutions's product category is Professional Meeting Documentation Services. Its primary akta.pro industry code is HSACADAA, Meeting & Conference Planning & Coordination, with a secondary code of BPABAEAE, Conference Room & Meeting Services Support. Its NAICS code is 561410 and its SIC code is 7374.