First Call Heating & Cooling

Name

First Call Heating & Cooling

Legal name

First Call Heating & Cooling OR LLC

Website

https://firstcallheat.com

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), HVAC System Cleaning & Coil Service (Indoor Units) (HSAOAHAK), HVAC System Replacement & Change-Outs (HSAOAGAB), Duct Sealing, Insulation & Airflow Balancing (HSAOAIAH)

Keywords

• HVAC services
• Heating repair
• Air conditioning
• Indoor air quality
• Furnace installation

Headquarters

HQ city

Oregon City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. HVAC Installation Services: Revenue from new HVAC system installations including furnaces, air conditioners, heat pumps, ductless systems, and tankless water heaters. Premium brands include Carrier and Mitsubishi.
2. Repair and Maintenance Services: Revenue from repair services (heating, cooling, heat pumps) and annual maintenance plans. Same-day service available for all equipment types and brands.
3. Service Plans: Planned Services Agreement / annual maintenance plans providing recurring revenue from scheduled inspections, cleanings, and tune-ups.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

First Call Heating & Cooling installs, repairs, and maintains residential heating and cooling systems, including gas furnaces, heat pumps, and air conditioners. It also provides duct cleaning, electric-to-gas conversions, and indoor air quality solutions such as the Air Scrubber Advanced, primarily serving homeowners in the Greater Portland, Oregon area since 1939.

Product overview

First Call Heating & Cooling is a residential HVAC service company offering a comprehensive portfolio of heating, cooling, and indoor air quality services across the greater Portland area. The company operates as a unified service offering rather than a modular software platform, providing installation, repair, and maintenance for furnaces (gas, oil, electric), air conditioners, heat pumps, ductless mini-split systems, and water heaters. Supporting services include emergency HVAC repair available 24/7, planned maintenance agreements, financing options, and energy efficiency incentives through the Energy Trust of Oregon. Indoor air quality solutions include air purifiers and advanced filtration systems. The company serves multiple Portland-area communities including Beaverton, Vancouver, West Linn, Gresham, Lake Oswego, and surrounding areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating system installation and replacement
• Air conditioning installation and replacement
• HVAC repair and same-day service
• Planned service and maintenance agreement
• Air Scrubber Advanced indoor air quality system
• Duct cleaning service
• Electric-to-gas conversion service

Quantifiable outcome

• Over 85 years of continuous service since 1939

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eight partnerships are on record, tiered core and minor.

• Energy Trust of OregoncoreStrategic or Co-development PartnerFirst Call is a Trade Ally and preferred provider of Energy Trust of Oregon, helping customers access energy-saving opportunities and incentives. The partnership enables customers to receive rebates on qualifying energy-efficient HVAC equipment including ductless heat pump installations starting at $800 for PGE and Pacific Power customers.
• CarriercoreTechnology or IntegrationFactory Authorized Dealer for Carrier brand HVAC equipment including furnaces, air conditioners, and heat pumps. The partnership provides access to premium equipment brands and factory support.
• MitsubishicoreTechnology or IntegrationPartnership with Mitsubishi for ductless heating and cooling solutions. Company has access to Mitsubishi equipment for heat pump installations.
• TranecoreTechnology or IntegrationTrane Comfort Specialist designation. Recommends Trane equipment including XC95m gas furnace (up to 97% AFUE) and XV20i heat pump for Portland homes.
• Diamond Contractors NetworkminorStrategic or Co-development PartnerMember of Diamond Contractors network, a select group of contractors meeting highest standards for energy efficiency and professional excellence.
• Portland General Electric (PGE)coreGTM or Marketing PartnerPGE Preferred Contractor status enabling participation in PGE energy efficiency programs and customer referrals for energy-efficient HVAC upgrades.
• NATE (North American Technician Excellence)coreOthersCompany supports technician preparation and certification for NATE (North American Technician Excellence) examinations. NATE is the leading certification program for HVAC technicians.
• Air Conditioning Contractors of America (ACCA)minorOthersMembership in ACCA, the trade association for HVAC professionals providing industry standards and best practices.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Roth Heating & Cooling: Long-standing Portland-area residential HVAC contractor offering installation, repair and maintenance across furnaces, heat pumps and AC. Directly comparable in geography, customer segment (Portland homeowners), and service mix to First Call.
• 360 Plumbing Heating & AC: Portland-metro plumbing and HVAC service provider targeting residential homeowners with install/repair/maintenance offerings. Overlaps with First Call on customer base, service categories, and direct-to-consumer GTM motion.
• Mr. Furnace Heating & Cooling: Portland-based residential heating and cooling specialist focused on furnace and AC service. Comparable service scope (heating, cooling, repair, replacement) and target homeowner segment within the same Portland metro.
• Harts Services: Pacific Northwest home services contractor covering HVAC, plumbing, and drain services to residential customers. Similar owner-operated D2C model with emergency and scheduled service, operating in the same regional footprint.

Broad incumbents

• One Hour Heating & Air Conditioning: National residential HVAC franchise brand offering installation, repair and maintenance through local owner-operators. Comparable end-customer (homeowners) and service categories, but broader geographic scale and franchise-driven marketing model.
• Carrier Corporation: Major HVAC equipment manufacturer and First Call's key OEM partner via Factory Authorized Dealer status. Comparable in that they shape the residential HVAC equipment market First Call sells, but a manufacturer rather than an installer.
• Trane Technologies: Global HVAC manufacturer whose Trane Comfort Specialist program First Call participates in. Comparable as the broader incumbent whose products, dealer programs, and rebates directly influence First Call's installation economics.
• Mitsubishi Electric Trane HVAC US: Manufacturer of ductless mini-split and heat pump systems for which First Call is a partner. Comparable as a broader incumbent supplying the equipment ecosystem (especially ductless) that drives First Call's heat-pump install revenue.

Others

• Energy Trust of Oregon: Utility-funded energy efficiency program administrator; First Call is a Trade Ally. Not a direct competitor but a key channel/enabler that drives qualified leads and incentives for First Call's heat pump and energy-efficiency upgrade work.
• ServiceTitan: Vertical SaaS platform for residential home services contractors including HVAC. Not a competitor but an enabling/ecosystem peer whose software underpins operations at many similar HVAC contractors, including potentially First Call.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC8x6X3jkgPYLzsgoMa5U2BQ
• Xx.com/Firstcallheat
• LinkedInlinkedin.com/company/first-call-heating-cooling

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Call Heating & Cooling