Quality Claims Management
Quality Claims Management is a privately held, San Diego-based insurance services firm that files and adjusts hazard insurance claims for mortgage servicers and investors nationwide, complemented by a patented OccuTrack virtual occupancy verification platform and licensed investigative services.
- Company typePrivate
- Founded2007
- HeadquartersSan Diego, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Quality Claims Management does
Quality Claims Management Corporation is a San Diego-based, privately held insurance services firm founded in 2007 that provides hazard insurance claim filing, adjustment, and recovery solutions to mortgage servicers and investors on a nationwide basis. The company originated from the core team at GMAC-RFC after that firm exited the hazard insurance claim business, and it operates with fully licensed adjusters averaging 15 years of experience in mortgagee policy rights under California Public Adjuster License #2F59402.
The company's core technology is the patented OccuTrack Virtual Occupancy Verification and Datalytics platform, which uses computer vision and facial recognition to instantly verify property occupancy status and locate intended subjects, delivering structured results through an automated API or a secure client portal. Beyond OccuTrack, the firm offers a full-service Investigative (PI) Services line — covering surplus funds location, service of process, background and heir investigations, asset location, and surveillance — sold to law firms, trustees, and loan servicers under California Private Investigator License #PI1888950.
Revenue is generated through a combination of professional services for hazard claims recovery, subscription/transactional use of the OccuTrack platform via API or portal, and fee-based investigative engagements. The go-to-market is direct B2B enterprise sales to mortgage servicers and investors, supplemented by a secure client portal (portal.qualityclaims.com) and a LinkedIn presence; no public pricing, customer logos, or financial disclosures are available.
Quality Claims Management firmographics
Firmographics- Name
- Quality Claims Management
- Legal name
- Quality Claims Management Corporation
- Website
- https://qualityclaims.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Quality Claims Management is a privately held, San Diego-based insurance services firm that files and adjusts hazard insurance claims for mortgage servicers and investors nationwide, complemented by a patented OccuTrack virtual occupancy verification platform and licensed investigative services.
- Ownership category
- akta.pro rank
Quality Claims Management industry classification
Industry- Product category
- Insurance Claims Management
- NAICS
- Claims Adjusting (524291), Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Insurance Agents, Brokers & Service (6411), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Claims Advocacy & Loss Recovery Services (FSAEADAH)
- akta.pro secondary industries
- Ancillary/Default Services Management (Property Preservation/Insurance Claims/Inspections) (FSALAEAL), Payment Integrity, Audit, Appeals & Grievance Support (BPAAAFAJ)
Keywords
Where Quality Claims Management is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Quality Claims Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Hazard Insurance Claims Services: Filing and adjusting hazard insurance claims for mortgage servicers and investors with emphasis on maximizing recoveries while reducing timelines. Nationwide compliant solution.
- OccuTrack Platform Services: Virtual occupancy verification and datalytics platform providing instant occupancy status verification and property disposition information through API or portal access.
- Investigative Services: Full-service investigative agency providing surplus funds location, service of process, background investigations, heir investigations, asset location, and surveillance services to law firms, trustees, and loan servicers.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels2 records
Quality Claims Management product offering
Product offeringCore offering
Quality Claims Management delivers customized, end-to-end hazard insurance recovery solutions for mortgage servicers and investors through licensed public adjusters (15+ years average experience) operating nationwide. It complements the claims business with OccuTrack, a patented virtual occupancy verification and datalytics platform delivered via API or web portal, and a full-service Investigative (PI) arm offering surplus funds location, service of process, background, heir, and asset location investigations for law firms, trustees, and loan servicers.
Product overview
Quality Claims Management provides a suite of insurance recovery and property intelligence solutions for mortgage servicers and investors. The core offerings include Hazard Insurance Claims (nationwide claims filing and adjustment), OccuTrack (patented virtual occupancy verification and datalytics platform), and Investigative Services (surplus funds location, service of process, background investigations). These products are supported by the QCMC Client Portal for secure access to services and data.
Differentiator
Problem solved
Functional benefit
Products and services
- Hazard Insurance Claims Nationwide hazard insurance claims filing and adjustment solution for mortgage servicers and investors, emphasizing maximizing recoveries while reducing timelines. Delivered by fully licensed public adjusters with an average of 15 years of experience (CA Public Adjuster License #2F59402).
- OccuTrack
Quantifiable outcome
- Virtual inspections reduce customer disruption and cost
Companies that use Quality Claims Management
Customer profileSegments1 record
Ideal customer profiles2 records
Quality Claims Management technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature2 records
Quality Claims Management partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights4 records
Quality Claims Management competitors and assessment
Company assessmentDirect peers
- Mortgage Contracting Services: MCS provides property preservation, inspections, and default-related services to mortgage servicers and investors nationwide. It directly competes with Quality Claims in the mortgage field services and occupancy/inspection space, with comparable client profile and service mix.
- Safeguard Properties: Safeguard Properties is the largest US mortgage field services company providing property preservation, inspections, and occupancy verification for mortgage servicers and investors. It is the most direct peer to Quality Claims' hazard claims and OccuTrack occupancy services, serving the same core customer base.
- Five Brothers: Five Brothers provides mortgage technology, field services, and property inspection solutions to servicers and investors. Its combination of tech-enabled inspection services and mortgage-default workflows makes it a close comparable to Quality Claims' hybrid claims/technology offering.
- ServiceLink: ServiceLink (a Black Knight company) provides default and mortgage services including title, valuations, and field services for servicers. It is a directly comparable peer serving mortgage servicers with overlapping default and property-related offerings.
- National Real Estate Information Services: NREIS provides real estate information, asset verification, and field services to the mortgage industry, including occupant/ownership data. It is a directly comparable peer to Quality Claims' OccuTrack offering and mortgage servicer customer base.
Emerging players
- Xome: Xome is a real estate technology platform that includes mortgage servicing support, auction, and asset management capabilities. It overlaps with Quality Claims at the intersection of REO/asset disposition and property intelligence, though it is broader and more technology-forward.
- ATTOM Data Solutions: ATTOM provides property data including occupancy, vacancy, and distressed-property intelligence to mortgage and real estate professionals. It is an emerging technology-driven peer whose occupancy data products overlap with Quality Claims' OccuTrack platform.
Broad incumbents
- Stewart Lender Services: Stewart Lender Services (part of Stewart Title) provides title, default, and mortgage services to servicers and investors. As a large established player in mortgage-related services, it represents a broader incumbent comparable to Quality Claims' mortgage servicer focus.
- CoreLogic (ICE Mortgage Technology): CoreLogic, now part of ICE, is a leading property data, analytics, and mortgage technology platform with occupancy and property intelligence offerings. It is a broad incumbent that competes most directly with Quality Claims' OccuTrack platform at the data/analytics layer.
Regional players
- Alacrity Solutions: Alacrity Solutions (formerly ICS Merrill) provides claims adjusting and field investigation services for property and casualty insurance carriers, overlapping with Quality Claims' investigative and claims-adjacent service lines. It is a comparable peer in the claims investigation market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Quality Claims Management social profiles
Digital presenceQuality Claims Management compliance and trust
Trust signalCompliance2 records
Quality Claims Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Quality Claims Management leadership team
Management profileNumber of profiles
Profiles2 records
Quality Claims Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Quality Claims Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Quality Claims Management
What does Quality Claims Management do?
Quality Claims Management delivers customized, end-to-end hazard insurance recovery solutions for mortgage servicers and investors through licensed public adjusters (15+ years average experience) operating nationwide. It complements the claims business with OccuTrack, a patented virtual occupancy verification and datalytics platform delivered via API or web portal, and a full-service Investigative (PI) arm offering surplus funds location, service of process, background, heir, and asset location investigations for law firms, trustees, and loan servicers.
Is Quality Claims Management a public or private company?
Quality Claims Management is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Quality Claims Management founded?
Quality Claims Management was founded in 2007. It employs 101 to 250 people.
Where is Quality Claims Management based?
Quality Claims Management is headquartered in San Diego, United States, in the North America region.
How does Quality Claims Management make money?
Three revenue lines are on record. Hazard Insurance Claims Services are the primary driver. The others are occuTrack Platform Services and investigative Services.
Who are Quality Claims Management's main competitors?
Direct peers on record are Mortgage Contracting Services, Safeguard Properties, Five Brothers, ServiceLink and National Real Estate Information Services. Emerging players are Xome and ATTOM Data Solutions. Broad incumbents are Stewart Lender Services and CoreLogic (ICE Mortgage Technology). Alacrity Solutions is listed as a regional player.
Does Quality Claims Management have an API?
Yes. OccuTrack datalytics can be provided instantly through an automated API or manually through a user-friendly portal. The API enables instant access to occupancy verification data and analytics.
What industry is Quality Claims Management in?
Quality Claims Management's product category is Insurance Claims Management. Its primary akta.pro industry code is FSAEADAH, Claims Advocacy & Loss Recovery Services, with a secondary code of FSALAEAL, Ancillary/Default Services Management (Property Preservation/Insurance Claims/Inspections). Its NAICS code is 524291 and its SIC code is 6411.