Water Damage Experts
Water Damage Experts is a privately held emergency water damage restoration company founded in 1989 in the San Francisco Bay Area, serving residential and commercial customers across Northern and Southern California with 24/7 extraction, drying, mold remediation, and sewage cleanup services.
- Company typePrivate
- Founded1989
- HeadquartersSan Jose, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Water Damage Experts does
Water Damage Experts, operating as Water Damage, Inc. (DBA: The Water Damage Experts), is a privately held emergency water damage restoration company founded in 1989 by Joe Mendiola, who continues to serve as President. The firm is headquartered in the San Francisco Bay Area and primarily serves residential homeowners and commercial property owners across Northern California, with secondary service coverage in Southern California. Service offerings include emergency water extraction, structural drying and dehumidification, mold testing and remediation, sewage removal, and crawl space flood remediation—the company's signature specialty since inception.
The company's technical stack is centered on physical restoration equipment rather than software. Core assets include infrared moisture detection cameras used for non-destructive moisture mapping in difficult-to-access areas, industrial dehumidifiers and air movers, air scrubbers, and sewer gas evacuation systems paired with negative air machines for crawl space work. All field technicians hold IICRC (Institute of Inspection Cleaning and Restoration Certification) credentials, and the firm itself is IICRC-certified across water damage restoration, sewage, crawl space, and mold disciplines. The company explicitly does not perform structural repairs requiring California state licensing, positioning itself as the extraction and remediation step in a multi-vendor restoration chain rather than a full-scope general contractor.
Water Damage Experts operates a direct-to-consumer emergency services model with 24/7/365 phone-based intake (800-560-0110), web-based quote requests, and a referral channel anchored by 400+ California plumbing companies, including a publicly named 24+ year relationship with Dutton Plumbing of California. Pricing is quote-based per job with a published 5% price-match guarantee, and revenue is generated as one-time service fees tied to damage severity and scope. Insurance claim documentation assistance is bundled into the service package, creating operational alignment with major homeowners insurance carriers. Marketing relies on organic search, social media presence on Facebook, Twitter/X, and YouTube, customer testimonials, before-and-after visual content, and the plumbing referral network; no resellers, franchising, or third-party intermediaries are used.
Water Damage Experts firmographics
Firmographics- Name
- Water Damage Experts
- Legal name
- Water Damage, Inc.
- Website
- https://thewaterdamageexperts.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Water Damage Experts is a privately held emergency water damage restoration company founded in 1989 in the San Francisco Bay Area, serving residential and commercial customers across Northern and Southern California with 24/7 extraction, drying, mold remediation, and sewage cleanup services.
- Ownership category
- akta.pro rank
Water Damage Experts industry classification
Industry- Product category
- Water Damage Restoration Services
- NAICS
- Remediation Services (56291), Remediation and Other Waste Management Services (5629)
- SIC
- Services-Miscellaneous Repair Services (7600), Sanitary Services (4950)
- akta.pro primary industry
- Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)
- akta.pro secondary industries
- Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Water Damage Dry-Out & Sanitization (HSAEAHAO), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)
Keywords
Where Water Damage Experts is headquartered
LocationHeadquarters
- HQ city
- San Jose
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Water Damage Experts business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Emergency Water Damage Restoration Services: One-time service revenue from emergency water extraction, drying, and restoration services. Pricing varies based on severity and extent of damage. The company also offers ongoing maintenance and prevention consultation services.
- Water Damage Remediation and Mold Removal: Professional services for mold testing, remediation, and prevention. These services are billed as part of the overall restoration project or as standalone services.
- Insurance Claim Assistance: Assistance services for navigating insurance claims, helping customers receive settlement checks in a timely manner. This is offered as part of the overall service package.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom Quote-Based Pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Water Damage Experts product offering
Product offeringCore offering
Water Damage Experts provides emergency water damage restoration, water extraction, structural drying, mold removal, sewage cleanup, and crawl space remediation services for residential and commercial properties in the California Bay Area. The company dispatches 24/7 response teams, uses infrared moisture detection and industrial drying equipment, and assists customers with insurance claim documentation. It also offers a 5% price guarantee matching lower written quotes from licensed competitors.
Product overview
Water Damage Experts is a service-based water damage restoration company offering emergency response and remediation services primarily in the California Bay Area. The core offering consists of Water Damage Services and Water Damage Restoration, supported by specialty services including Carpet & Ceiling Water Damage, Crawl Space Water Damage (their specialty since 1989), Flood Water Extraction, Mold Removal, and Sewage Removal. The company differentiates through 24-hour emergency response, IICRC-certified technicians, infrared moisture detection technology, insurance claim assistance, and a 5% price guarantee. The portfolio centers on emergency water/sewage extraction, structural drying, dehumidification, sanitation, and mold prevention, with customer resources including before/after photo galleries and educational videos. The company explicitly does not perform repairs or reconstruction requiring California state licensing.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Damage Restoration Emergency water damage restoration service for residential and commercial properties, including water extraction, structural drying, and moisture remediation. Targeted at homeowners and business owners in the California Bay Area facing water damage emergencies.
- Carpet & Ceiling Water Damage Services Specialized restoration of carpets and ceilings affected by water damage, including water extraction, drying, and material treatment. Targeted at residential and commercial property owners with water-damaged carpeted or ceiling areas.
- Crawl Space Water Damage Services Specialized crawl space water damage cleanup, drying, and remediation. Targeted at homeowners and commercial property owners with moisture, mold, or water intrusion in sub-floor crawl space areas.
- Flood Water Extraction Emergency flood water extraction service to remove standing water from properties. Targeted at homeowners and business owners facing flooding events or major water intrusion.
- Mold Removal Professional mold removal and remediation service to identify, contain, and eliminate mold growth caused by water damage or moisture intrusion. Targeted at homeowners and commercial property owners with mold contamination.
- Sewage Removal Specialized sewage cleanup and removal service using sewer gas evacuators to safely extract and remediate sewage backups. Targeted at homeowners and commercial property owners facing sewage overflow or contamination events.
Quantifiable outcome
- Mold can start forming within 12 hours of water emergency
- +3 more outcomes
Companies that use Water Damage Experts
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles2 records
Water Damage Experts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Water Damage Experts partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Dutton Plumbing of CaliforniacoreDutton Plumbing of California has been referring The Water Damage Experts as their company of choice for several years to all their customers needing emergency water damage restoration, crawlspace clean-up, and mold testing & remediation. Brian Sacks, Service Manager at Dutton Plumbing, provided a review of their services. This represents one of 400+ plumbing shops in California that refer customers to The Water Damage Experts.
Scale indicators4 records
Recent moves3 records
Expansion highlights4 records
Water Damage Experts competitors and assessment
Company assessmentBroad incumbents
- BELFOR Property Restoration: Largest property restoration company in North America, providing water damage, fire damage, and disaster recovery services. Operates in California with significant commercial and large-loss capabilities that exceed Water Damage Experts' residential focus.
- PuroClean: National franchise network providing water damage restoration, mold remediation, and fire damage services. Competitor in the California market with franchise model that offers local ownership with national branding, similar service offerings to Water Damage Experts, and established insurance company relationships.
- Restoration 1: National water damage restoration franchise with 200+ locations across the US. Provides similar services (water extraction, drying, mold remediation) and competes in the California market. Strong digital marketing and insurance company partnerships.
- ServiceMaster Restore: Established national brand (part of ServiceMaster company) offering water damage restoration, fire damage, and mold remediation. Competes in the Bay Area with strong insurance company relationships and national brand recognition.
- ServPro: The largest water damage restoration franchise network in North America with 2,000+ franchises. ServPro competes directly with Water Damage Experts in the Bay Area market but operates at a national scale with significantly greater brand recognition, insurance company relationships, and operational resources.
Regional players
- Flood Doctor: Regional water damage restoration company serving the Washington DC metropolitan area. Similar service offerings and business model (emergency water damage, mold remediation, sewage cleanup) but operates in a different geographic market.
Direct peers
- Rainbow International Restoration: Franchised restoration company specializing in water damage, fire damage, and mold remediation. Directly comparable service offerings and customer base (residential and commercial property owners). Operates in California market.
- All Dry Services: Water damage restoration company offering similar services (water extraction, drying, mold remediation) with emergency response. Comparable business model focused on residential and commercial water damage restoration.
- 911 Restoration: Franchise network providing water damage restoration, mold remediation, and sewage cleanup with 24/7 emergency response. Directly comparable services, customer base, and business model to Water Damage Experts.
Emerging players
- Burst Pipe Repair: Local water damage restoration service providers in California that compete directly with Water Damage Experts in specific sub-markets. Similar service offerings and target customers, though typically smaller scale and less established.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Water Damage Experts social profiles
Digital presenceWater Damage Experts compliance and trust
Trust signalCompliance3 records
Water Damage Experts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Water Damage Experts leadership team
Management profileNumber of profiles
Profiles1 record
Water Damage Experts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Water Damage Experts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Water Damage Experts
What does Water Damage Experts do?
Water Damage Experts provides emergency water damage restoration, water extraction, structural drying, mold removal, sewage cleanup, and crawl space remediation services for residential and commercial properties in the California Bay Area. The company dispatches 24/7 response teams, uses infrared moisture detection and industrial drying equipment, and assists customers with insurance claim documentation. It also offers a 5% price guarantee matching lower written quotes from licensed competitors.
Is Water Damage Experts a public or private company?
Water Damage Experts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Water Damage Experts founded?
Water Damage Experts was founded in 1989. It employs 11 to 50 people.
Where is Water Damage Experts based?
Water Damage Experts is headquartered in San Jose, United States, in the North America region.
How does Water Damage Experts make money?
Three revenue lines are on record. Emergency Water Damage Restoration Services are the primary driver. The others are water Damage Remediation and Mold Removal and insurance Claim Assistance.
Who are Water Damage Experts's main competitors?
Broad incumbents on record are BELFOR Property Restoration, PuroClean, Restoration 1, ServiceMaster Restore and ServPro. Flood Doctor is listed as a regional player. Direct peers are Rainbow International Restoration, All Dry Services and 911 Restoration. Burst Pipe Repair is listed as an emerging player.
Does Water Damage Experts have an API?
No public API is recorded for Water Damage Experts.
What industry is Water Damage Experts in?
Water Damage Experts's product category is Water Damage Restoration Services. Its primary akta.pro industry code is HSAPAOAA, Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction), with a secondary code of HSAPAOAL, Insurance Claims Estimation, Documentation & Managed Repair. Its NAICS code is 56291 and its SIC code is 7600.