Microservice

What Microservice does

Microservice Tecnologia da Informação LTDA, operating as Microservice IT, is a privately held Brazilian IT services provider founded in 1991 and headquartered in Blumenau, Santa Catarina. The company delivers managed IT services, cloud backup, endpoint security, IT infrastructure projects, and Microsoft licensing advisory to enterprise and mid-market clients across Brazil, reporting more than 950 active clients, 200+ managed service contracts, and 50+ backup-specific managed contracts.

The company's core technology stack centers on two branded managed service products: Microservice Cloud Backup (MCB), a Backup-as-a-Service solution with unlimited storage, automated restore testing, and continuous monitoring, and Microservice Endpoint Security (MES), a next-generation EDR offering backed by a 24/7 Security Operations Center (SOC) with sub-5-minute incident response. These are delivered on top of partner technology from Microsoft (Gold partner), Acronis, Veeam, VMware, Trend Micro, SonicWall, HPE, and Adobe, and supported by 150+ team certifications and 34+ years of operating history. Additional offerings include IT outsourcing, custom IT projects, Microsoft 365/Dynamics 365/Intune licensing through the CSP program, and hardware procurement.

Microservice monetizes through recurring managed services subscriptions (annual billing, per-contract scope), project-based professional services engagements, Microsoft licensing pass-through revenue, and hardware sales. Go-to-market is a hybrid enterprise field-sales motion complemented by content-driven digital marketing (blog, ebooks, webinars, RDStation email, social channels). Distribution is single-country/domestic via direct enterprise sales and a network of certified partners across Brazil, with the TD Synnex Brasil distribution channel serving as a key route for new Microsoft customer acquisition.

Name

Microservice

Legal name

MICROSERVICE TECNOLOGIA DA INFORMAÇÃO LTDA

Website

https://microserviceit.com.br

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Microservice is a Blumenau-based Brazilian IT managed services provider founded in 1991, delivering IT outsourcing, cloud backup, endpoint security, and Microsoft licensing to 950+ enterprise and mid-market clients across Brazil.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Security Systems Services (except Locksmiths) (561621), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

akta.pro secondary industry

Cloud-Native Development (Containers, Kubernetes, Microservices) (BPAEACAD)

Keywords

• Managed IT services
• Cloud backup solutions
• Endpoint security services
• IT infrastructure outsourcing
• Microsoft licensing services

Headquarters

HQ city

Blumenau

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Managed IT Services (Outsourcing de TI): Recurring managed services contracts providing ongoing IT infrastructure management, monitoring, security, and support. The company reports over 200 managed service contracts and more than 50 backup-specific managed contracts.
2. IT Projects (Projetos de TI): Project-based services for IT infrastructure upgrades, cloud migration, security implementations, and Microsoft deployment. Billed per project engagement.
3. Microsoft Licensing: Revenue from reselling and managing Microsoft licenses (Microsoft 365, Dynamics 365, Intune) through the Cloud Solution Provider (CSP) program.
4. Product Sales (Hardware/Products): Sale of hardware products and security solutions as part of the product portfolio, including endpoint security and cloud infrastructure products.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Microservice is a Brazilian IT services provider delivering managed IT outsourcing, cloud backup, endpoint security, IT infrastructure projects, and Microsoft licensing advisory for enterprise and mid-market clients. Its proprietary platforms include Microservice Cloud Backup (MCB), a backup-as-a-service with unlimited cloud storage and continuous monitoring, and Microservice Endpoint Security (MES), a next-generation EDR backed by a 24x7 Security Operations Center. The company complements these with hardware procurement, Microsoft Cloud Solution Provider (CSP) licensing, and customized IT projects for infrastructure modernization.

Product overview

Microservice is an IT solutions and managed services provider operating as a portfolio of interconnected service lines. The core offerings are Microservice Cloud Backup (MCB), a cloud backup-as-a-service solution, and Microservice Endpoint Security (MES), a next-generation EDR platform backed by a 24×7 SOC. These are complemented by IT Outsourcing, IT Projects (infrastructure modernization), Microsoft Licensing (CSP advisory and migration), and Hardware/Products services. The portfolio is unified around managed security, cloud infrastructure, and Microsoft platform expertise, serving 950+ active clients with 200+ managed service contracts across Brazil.

Differentiator

Problem solved

Functional benefit

Products and services

• Microservice Cloud Backup (MCB) A proprietary Backup-as-a-Service (BaaS) solution delivering total data protection for enterprise clients with full images, differential and incremental backups, unlimited versioning, continuous monitoring, and monthly restore verification on unlimited cloud storage.
• Microservice Endpoint Security (MES) A proprietary advanced endpoint security solution combining next-generation EDR, threat intelligence, multi-layer protection, automation, and continuous 24x7 monitoring via a dedicated Security Operations Center (SOC) for enterprise clients.
• IT Outsourcing Managed IT outsourcing services covering infrastructure management, support, and day-to-day technology operations for enterprise and mid-market business environments, including 24/7 monitoring and proactive management.
• IT Projects Customized IT infrastructure projects focused on making business environments more secure, stable, and performant, including migrations, modernization initiatives, and SharePoint-based collaboration deployments.
• Microsoft Licensing Licensing services for Microsoft products and cloud environments delivered by certified Microsoft specialists, including advisory on Microsoft 365, Dynamics 365, Intune, migration from legacy Open License programs to CSP, and New Commerce experience deployment.
• Products / Hardware Hardware procurement and supply services along with technology products addressing specific business IT needs for enterprise and mid-market clients.

Quantifiable outcome

• 70% of John Richard employees working remotely were unaffected by a ransomware attack due to the cloud backup solution enabling rapid recovery.
• +1 more outcomes

Named customers9 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationGold-level Microsoft partner enabling Microservice to resell and deploy Microsoft 365, Dynamics 365, Intune, and other Microsoft cloud services. The partnership provides access to preferential pricing and specialized support for serving Brazilian enterprise clients.
• AcroniscoreTechnology or IntegrationAcronis Cyber Protect Cloud partnership providing backup and cybersecurity protection integrated into Microservice's managed services offerings.
• VMwarecoreTechnology or IntegrationVMware technology partnership supporting virtualization and cloud infrastructure solutions offered to Microservice's managed services clients.
• VeeamcoreTechnology or IntegrationVeeam backup technology partnership supporting cloud backup and disaster recovery solutions delivered as part of Microservice's managed backup services.
• TD Synnex BrasilcoreChannel Partner/ Reseller/ DistributorTD Synnex Brasil serves as a key distribution channel through which Microservice acquired new Microsoft customers, earning recognition as the top new-customer-acquisition partner.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CI&T: Brazilian-origin global IT services and digital transformation firm with growing managed services and cloud capabilities. Comparable as a Brazilian-rooted IT services provider serving enterprise clients.
• Kyndryl Brasil: Global managed infrastructure services provider spun out of IBM, with significant Brazilian operations. Directly competes with Microservice on IT outsourcing, infrastructure management, and managed services.
• Capgemini Brasil: Brazilian arm of Capgemini, providing IT outsourcing, cloud, and managed security services. Competes with Microservice for enterprise managed services contracts in Brazil.
• Accenture Brasil: Brazilian operations of global consulting and IT services giant, including managed security and cloud services. Represents the larger incumbent tier that Microservice competes against for enterprise deals.
• NTT Data Brasil: Global IT services incumbent with significant Brazilian operations covering managed infrastructure, cloud, and security. Competes with Microservice on enterprise managed services and modernization projects.
• Atos Brasil: Brazilian operations of Atos, offering managed services, cloud, and cybersecurity. Overlaps with Microservice's IT outsourcing and managed security portfolio at the enterprise tier.

Direct peers

• TIVIT: Major Brazilian digital solutions provider with a strong managed services, cloud, and cybersecurity portfolio. Competes head-to-head with Microservice in mid-market and enterprise IT outsourcing and security.
• Logicalis Brasil: Brazilian arm of global MSSP Logicalis, offering managed IT, cloud, security, and networking services. Comparable to Microservice on managed services and security, with similar enterprise and mid-market focus.
• Claranet Brasil: Brazilian arm of Claranet, offering managed cloud, hosting, and security services. Overlaps with Microservice's IT outsourcing, cloud backup, and managed security offerings for mid-market clients.
• Stefanini: Brazilian-headquartered global IT services and consulting firm offering managed services, cloud, cybersecurity, and digital transformation. Directly comparable to Microservice on IT outsourcing and managed security, though at significantly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/microserviceit
• YouTubeyoutube.com/@microserviceit
• Facebookfacebook.com/microservice
• LinkedInlinkedin.com/company/microserviceit

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Microservice