Aidapt
AIDAPT S.r.l. is an Italian AI services and platform company selling enterprise AI training, fixed-price AI feasibility studies, and its proprietary Caity AI agent platform, serving mid-to-large enterprises with GDPR and AI Act compliant conversational, ticketing, document analysis, and recommendation agents.
- Company typePrivate
- Founded2021
- HeadquartersAncona, Italy
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Aidapt does
AIDAPT S.r.l. is an Italian AI services and platform company founded on July 5, 2021, headquartered in Ancona, and operating as a private innovative startup (startup innovativa) with a current team of eight listed co-founders and members. The company sells three integrated offerings to enterprise clients in Italy and the EU: (i) AIFormazione, a specialist-delivered AI training program for client employees covering tools such as ChatGPT; (ii) DEV, a fixed-price AI feasibility study that produces an Assessment Report on real client data, after which the client may exercise an option to proceed with full source code transfer; and (iii) Caity (CPiattaforma), the company's proprietary AI agent platform deployed for production customer care, ticketing, document analysis, and recommendation use cases, with automated GDPR and AI Act compliance built in from Day 1 and multi-provider LLM support including European Mistral.
The company go-to-market is sales-led and direct-to-enterprise, initiated through a website contact form that captures name, phone, email, service type, and budget. Caity is delivered as a managed, customized platform in which approximately 80% of components are pre-built and 20% are co-developed with each client, balancing deployment speed against client-specific needs. Pricing is quote-based across all three offerings, with no public list pricing. Marketing relies on organic LinkedIn presence, portfolio case studies on the company website, and participation in regional events and trade shows (notably VivaTech Paris 2022 supported by Italian Trade Agency and Regione Marche).
AIDAPT has been funded to date entirely through non-dilutive regional and EU grants, including the PR Marche FESR 2021-2027 R&D program (admitted April 2024) and the Vitality Spoke 5 V.I.T.A. project (2024), with no disclosed equity investment. The share capital is €10,000 and the company moved from shared university spaces at Università Politecnica delle Marche to its own Ancona office in 2024. The company has won multiple regional innovation prizes between 2018 and 2022 (B-Pioneers, MasterTech/Azure, DigithON, E-capital, Premio Cambiamenti) and has collaborated with Italian universities on AI applications in neurology and rehabilitation, but has not publicly named any enterprise customers or disclosed revenue figures.
Aidapt firmographics
Firmographics- Name
- Aidapt
- Legal name
- AIDAPT S.r.l.
- Website
- https://aidaptsrl.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- AIDAPT S.r.l. is an Italian AI services and platform company selling enterprise AI training, fixed-price AI feasibility studies, and its proprietary Caity AI agent platform, serving mid-to-large enterprises with GDPR and AI Act compliant conversational, ticketing, document analysis, and recommendation agents.
- Ownership category
- akta.pro rank
Aidapt industry classification
Industry- Product category
- Enterprise AI Agent Platform
- NAICS
- Custom Computer Programming Services (541511), Computer Training (611420)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
- akta.pro secondary industries
- Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII) (HDAEANAG), AI/ML Engineering & Model Development Services (BPAEAHAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
Keywords
Where Aidapt is headquartered
LocationHeadquarters
- HQ city
- Ancona
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Aidapt business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- AI Training (AIFormazione): AI training programs for employees and collaborators, covering tools such as ChatGPT and similar, to avoid data leaks and improper use that reduces productivity. Delivered by a specialist to client teams.
- AI Development & R&D (DEV): Fixed-price AI feasibility study with concrete Assessment Report on real data. Client exercises option and receives full source code only if satisfied with results. Focus on core algorithm without unnecessary integrations or surprises.
- Caity Platform (CPiattaforma): SaaS/platform subscription for production AI agents deployed via the Caity platform. Customized platform deployment with 80% pre-built components and 20% client-specific customization. Multi-provider LLM support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Aidapt product offering
Product offeringCore offering
AIDAPT delivers enterprise AI through three offerings: (1) AIFormazione — specialist-led training programs teaching client teams to use tools like ChatGPT and build specialized expert agents while avoiding data leaks; (2) DEV — fixed-price AI feasibility studies with concrete Assessment Reports on real data, with an option for clients to receive full source code upon satisfactory results; (3) Caity — a proprietary production AI agent platform (80% pre-built, 20% client-customized) supporting customer care, ticketing, document analysis, and recommendation use cases, with multi-provider LLM support (including European Mistral) and automated GDPR and AI Act compliance.
Product overview
AIDAPT operates as a single-platform company with associated professional services. The core product is the Caity AI agent platform (covering customer care, ticketing, document analysis, and recommendation), which is complemented by two service offerings: AI Training (teaching client teams to use AI tools and build specialized agents) and AI Development/R&D (fixed-price feasibility studies with source code transfer option). The company is headquartered in Ancona, Italy and has been operating since its founding on July 5, 2021.
Differentiator
Problem solved
Functional benefit
Products and services
- Caity Platform Proprietary AI agent platform for deploying conversational AI in production for enterprise customers. Supports customer care, ticketing, document analysis, and recommendation use cases. Multi-provider LLM architecture including European Mistral. Automated GDPR and AI Act compliance from Day 1. 80% pre-built with 20% client-specific customization.
- AI Training (AIFormazione)
Quantifiable outcome
- 50% of GenAI projects are abandoned after proof of concept (Gartner, Why 50% of GenAI Projects Fail, January 2026). AIDAPT's methodology addresses this by requiring a feasibility study before coding, an Assessment Report on real data, and GDPR/AI Act compliance from Day 1.
Companies that use Aidapt
Customer profileSegments3 records
Ideal customer profiles3 records
Aidapt technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature1 record
Aidapt partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor.
- Vitality Spoke 5 ConsortiumminorAIDAPT won the Vitality Spoke 5 funding call with the V.I.T.A. project, participating as a member of the consortium.
- Italian Trade Agency (ICE)minorFacilitated and supported AIDAPT's first international trade show presence at VivaTech Paris 2022, providing access to exhibition stand.
Scale indicators3 records
Recent moves7 records
Expansion highlights4 records
Aidapt competitors and assessment
Company assessmentDirect peers
- boost.ai: boost.ai builds enterprise-grade conversational AI for customer support and internal automation, with a proprietary platform and Scandinavian roots. Comparable to AIDAPT as a focused enterprise AI agent platform with a managed-deployment model.
- Artificial Solutions (Teneo): Artificial Solutions' Teneo platform delivers enterprise conversational AI for customer engagement and automation. Comparable to Caity on enterprise-focused AI agent deployment with multi-channel support and customization model.
- Yellow.ai: Yellow.ai provides an agentic AI platform for customer service automation across chat and voice, used by large enterprises. It overlaps directly with Caity's customer care, ticketing, and recommendation AI agent capabilities.
- Cognigy: Cognigy provides enterprise conversational and agentic AI platforms for customer service automation, with multilingual voice and chat agents used by large enterprises. It directly competes with Caity in the AI agent for customer care and ticketing space.
- Kore.ai: Kore.ai offers an enterprise AI agent platform spanning customer service, contact center, and employee experience use cases. Comparable to Caity on multi-provider LLM support, multi-vertical agent templates, and enterprise deployment model.
- Botpress: Botpress provides a developer platform for building and deploying conversational AI agents and chatbots for enterprise use cases. Comparable to Caity on AI agent platform delivery with customization and multi-channel deployment.
Emerging players
- Voiceflow: Voiceflow offers a collaborative AI agent design and deployment platform for customer support and product teams. Comparable to Caity as a builder-plus-deployment platform for enterprise AI agents, though focuses more on design tools.
- Rasa: Rasa provides an open-source conversational AI and agent orchestration framework widely used by enterprises building custom AI assistants. Comparable to Caity on AI agent architecture and customization, though more developer-led than AIDAPT's managed-deployment model.
Broad incumbents
- Google Dialogflow: Google Dialogflow is a managed conversational AI service within Google Cloud for building chatbots and voice agents. Comparable to Caity on customer care/ticketing AI agent delivery but as one capability inside a hyperscale cloud portfolio.
- Microsoft Copilot Studio: Microsoft Copilot Studio is a broad enterprise AI agent builder integrated with the Microsoft Cloud and Power Platform. It overlaps with Caity on enterprise AI agent deployment but as part of a much larger portfolio of Microsoft tools.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Aidapt social profiles
Digital presenceAidapt compliance and trust
Trust signalCompliance2 records
Aidapt financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aidapt leadership team
Management profileNumber of profiles
Profiles8 records
Aidapt funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aidapt M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aidapt
What does Aidapt do?
AIDAPT delivers enterprise AI through three offerings: (1) AIFormazione — specialist-led training programs teaching client teams to use tools like ChatGPT and build specialized expert agents while avoiding data leaks; (2) DEV — fixed-price AI feasibility studies with concrete Assessment Reports on real data, with an option for clients to receive full source code upon satisfactory results; (3) Caity — a proprietary production AI agent platform (80% pre-built, 20% client-customized) supporting customer care, ticketing, document analysis, and recommendation use cases, with multi-provider LLM support (including European Mistral) and automated GDPR and AI Act compliance.
Is Aidapt a public or private company?
Aidapt is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Aidapt founded?
Aidapt was founded in 2021. It employs 1 to 10 people.
Where is Aidapt based?
Aidapt is headquartered in Ancona, Italy, in the Europe region.
How does Aidapt make money?
Three revenue lines are on record. AI Training (AIFormazione) is the primary driver. The others are AI Development & R&D (DEV) and caity Platform (CPiattaforma).
Who are Aidapt's main competitors?
Direct peers on record are boost.ai, Artificial Solutions (Teneo), Yellow.ai, Cognigy, Kore.ai and Botpress. Emerging players are Voiceflow and Rasa. Broad incumbents are Google Dialogflow and Microsoft Copilot Studio.
Does Aidapt have an API?
No public API is recorded for Aidapt.
What industry is Aidapt in?
Aidapt's product category is Enterprise AI Agent Platform. Its primary akta.pro industry code is HDAEANAJ, AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs), with a secondary code of HDAEANAG, Responsible AI, Security & Privacy Platforms (Safety, Guardrails, PII). Its NAICS code is 541511 and its SIC code is 7373.