HELP Enterprises
HELP Enterprises is an Australian not-for-profit social enterprise that combines NDIS-funded disability employment services with commercial operations in metal fabrication, packaging, 3PL, nursery, and hospitality, serving job seekers with disability, inclusive employers, and B2B buyers across QLD, NSW, and VIC.
- Company typePrivate
- Founded1976
- HeadquartersEagle Farm, Australia
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
What HELP Enterprises does
HELP Enterprises is a Brisbane-headquartered, Australian not-for-profit social enterprise that has operated for over 50 years (founded 1968; operating under its current form since circa 1976) to provide employment and support services for people with disability. It runs an integrated portfolio spanning commercial social enterprises — advanced metal fabrication (contract design & manufacture, commercial laser cutting, powder coating, BinSafe, GarageSafe), MailSafe commercial mailboxes, contract packaging/assembly/warehousing/3PL, HACCP-accredited food packing, Help Nursery (wholesale and retail), and cafés & catering (Boronia Brew) — alongside NDIS-funded employment services (Supported Employment, Youth Employment Assistance, Inclusive Employment Australia) and the Skilling Queenslanders For Work government program. The organization serves three primary constituencies: job seekers with disability (including youth transitioning from school), inclusive employers seeking candidates and ongoing support, and B2B buyers of commercial products and services who also value the social-procurement narrative; flagship employer partnerships include Coles, Repco, Ampol, and Brisbane City Council.
HELP generates revenue through two principal streams: commercial social-enterprise sales (quote-based B2B contracts for manufacturing, packaging, warehousing, mailboxes, nursery, and catering) and government/NDIS-funded employment services (per-participant fees under NDIS and Skilling Queenslanders For Work). Pricing is not publicly disclosed; commercial work is contract-negotiated and NDIS services follow government fee schedules. Go-to-market combines direct B2B sales for commercial products, NDIS service pathways for individual participants, employer partnerships for open-employment placement, and government-funded workforce programs. Marketing spans LinkedIn, YouTube, Facebook, newsletters, podcasts, and industry events. HELP operates more than 25 locations across Queensland, New South Wales, and Victoria, employs 251–500 people, and became part of the IntoWork Group in June 2024. In April 2026, HELP made 41 positions redundant at its Eagle Farm site after a commercial partner brought services in-house.
HELP Enterprises firmographics
Firmographics- Name
- HELP Enterprises
- Legal name
- Help Enterprises Limited
- Website
- https://helpenterprises.com.au
- Company type
- Private
- Founded year
- 1976
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- HELP Enterprises is an Australian not-for-profit social enterprise that combines NDIS-funded disability employment services with commercial operations in metal fabrication, packaging, 3PL, nursery, and hospitality, serving job seekers with disability, inclusive employers, and B2B buyers across QLD, NSW, and VIC.
- Ownership category
- akta.pro rank
HELP Enterprises industry classification
Industry- Product category
- Social enterprise disability employment and contract manufacturing services
- NAICS
- Vocational Rehabilitation Services (6243), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Social Services (8300), Services-Help Supply Services (7363)
- akta.pro primary industry
- Workforce Development & Inclusive Employment (Job Training, Placement) (BPAGALAB)
- akta.pro secondary industry
- Disability Services & Independent Living Support (BPAGAEAG)
Keywords
Where HELP Enterprises is headquartered
LocationHeadquarters
- HQ city
- Eagle Farm
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
HELP Enterprises business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Commercial Social Enterprise Sales: Revenue generated from commercial products and services including metal fabrication, commercial mailboxes, packaging solutions, nursery products, and catering/hospitality services sold to businesses and government clients.
- NDIS-Funded Employment Services: Government-funded disability employment services provided under the National Disability Insurance Scheme, including supported employment, youth employment assistance, and inclusive employment programs.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
HELP Enterprises product offering
Product offeringCore offering
HELP Enterprises is a not-for-profit social enterprise that operates commercial businesses in metal fabrication, packaging and product assembly, commercial mailboxes, bin enclosures, plant nursery, and cafés and catering. It uses revenue from these commercial enterprises to deliver NDIS-funded disability employment services including supported employment, youth employment assistance, inclusive employment placement, and community wellbeing programs across Queensland, New South Wales, and Victoria.
Product overview
HELP Enterprises is a social enterprise operating as a multi-service organization offering both commercial solutions and disability employment services. The commercial solutions portfolio includes: Advanced Metal Fabrication (Contract Design & Manufacture, Commercial Laser Cutting, Powder Coating, BinSafe, GarageSafe), MailSafe commercial mailboxes, Packaging/Assembly/Fulfilment services (Contract Packaging, Product Assembly, Warehousing & 3PL, HACCP-Accredited Food Packing), Help Nursery (wholesale and retail), and Cafés & Catering (including Boronia Brew). The employment services include Supported Employment (NDIS), Inclusive Employment Australia, Youth Employment Assistance (formerly SLES), Skilling Queenslanders For Work, Work Experience, and Inclusive Employers services. Community services are delivered through Help Hubs (Hub Life, Hub Social, Hub Collective, Hub Kitchen Rules, Hub Heart, Hub Work Connect). This integrated ecosystem connects commercial revenue generation with social impact, using business profits to fund employment and support services for people with disability.
Differentiator
Problem solved
Functional benefit
Brands
- MailSafe: Commercial mailboxes for residential or commercial properties.
- BinSafe
- GarageSafe
- Help Nursery
- Inclusive Employment Australia
- Boronia Brew
- Help Hubs
- Goodwill Brew
Products and services
- Advanced Metal Fabrication End-to-end metal fabrication services including contract design, manufacturing, laser cutting, and powder coating for commercial customers across Australia.
- Contract Design & Manufacture Custom metal product design and manufacturing service that designs, refines, then manufactures at scale for commercial clients.
- Commercial Laser Cutting Laser cutting services for commercial metal fabrication projects.
- Powder Coating Powder coating services providing tough, smooth finishes that last longer for metal products.
- BinSafe
Quantifiable outcome
- 41 positions made redundant in April 2026 following loss of commercial contract
Companies that use HELP Enterprises
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
HELP Enterprises technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
HELP Enterprises partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, flagship and minor.
- IntoWork GroupcoreHelp Enterprises is part of the IntoWork Group, a national network of disability employment service providers and social enterprises. IntoWork Group includes multiple organizations including IntoJobs, Mas National, Skill Hire, Work & Training, and other employment services across Australia.
- Inclusive Employment AustraliacoreHelp Enterprises was selected to provide Inclusive Employment Australia, a new program designed to help employers hire people with disability and create more inclusive workplaces. This represents a significant government partnership.
- ColesflagshipMajor inclusive employer partnership where Help supports placement of people with disabilities at Coles, with success stories demonstrating the effectiveness of supported employment pathways into mainstream retail.
- RepcocoreInclusive employer partnership providing automotive retail employment opportunities for people with disabilities, supported by Help's employment coaching services.
- AmpolcoreCommercial partnership delivering sheet metal design solutions for Ampol's housekeeping kits, demonstrating how Help's manufacturing capabilities serve major energy sector clients.
- McIntyre CentreminorEquine therapy partnership providing therapeutic services for people with disabilities, now transitioned with new trustee appointed.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
HELP Enterprises competitors and assessment
Company assessmentBroad incumbents
- Scope Australia: Scope is one of Australia's largest disability service providers offering employment, accommodation, therapy, and support services. Comparable for its national disability employment portfolio and NDIS provider status, though broader in scope than HELP.
- Life Without Barriers: Life Without Barriers is a large national NDIS provider delivering disability employment, support, and accommodation services. Comparable for NDIS-funded employment pathways but operates as a much larger, non-social-enterprise incumbent.
- Yooralla: Yooralla is one of Victoria's largest disability service providers offering employment, therapy, and accommodation. Comparable for its disability employment services and inclusive employer partnerships, though broader in scope than HELP.
Direct peers
- Minda: Minda is a South Australian disability services organization operating commercial enterprises (manufacturing, packaging, recycling, landscaping) that employ people with intellectual disabilities. Closely comparable in mission, structure, and operating model to HELP Enterprises.
- Achieve Australia: Achieve Australia provides disability employment services, supported employment, and inclusive employment programs across NSW. Comparable for its NDIS-funded employment offerings and corporate partnership approach for placing people with disability into open employment.
- Sunnyfield: Sunnyfield is a NSW-based disability services provider offering supported employment, disability accommodation, and community participation services. Comparable for its NDIS-funded employment pathways and focus on inclusive employment outcomes.
- Community Solutions: Community Solutions is a Queensland-based social enterprise delivering NDIS employment services and operating commercial businesses. Highly comparable given overlapping Queensland footprint and similar dual model of commercial enterprises plus disability employment support.
- Bedford Group: Bedford is an Australian social enterprise providing disability employment through commercial businesses including manufacturing, packaging, recycling, and horticulture. Most directly comparable peer given the overlapping commercial-plus-employment model and customer base of B2B buyers seeking social-procurement outcomes.
Emerging players
- Hireup: Hireup is an online platform connecting people with disability to support workers and employment opportunities. Comparable as a NDIS-funded disability employment/disability support provider, but operates via a tech-enabled marketplace model rather than social enterprise commercial businesses.
Others
- IntoWork Group: IntoWork Group is the national parent network of disability employment providers that HELP joined in 2024, encompassing IntoJobs, Mas National, Skill Hire, and other affiliates. Directly relevant as the corporate parent and consolidator of the broader network HELP now belongs to.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights6 records
Customer concentration
HELP Enterprises social profiles
Digital presenceHELP Enterprises compliance and trust
Trust signalCompliance2 records
HELP Enterprises financial estimates
Financial estimateRevenue estimate
Valuation estimate
HELP Enterprises leadership team
Management profileNumber of profiles
Profiles1 record
HELP Enterprises funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HELP Enterprises M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HELP Enterprises
What does HELP Enterprises do?
HELP Enterprises is a not-for-profit social enterprise that operates commercial businesses in metal fabrication, packaging and product assembly, commercial mailboxes, bin enclosures, plant nursery, and cafés and catering. It uses revenue from these commercial enterprises to deliver NDIS-funded disability employment services including supported employment, youth employment assistance, inclusive employment placement, and community wellbeing programs across Queensland, New South Wales, and Victoria.
Is HELP Enterprises a public or private company?
HELP Enterprises is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was HELP Enterprises founded?
HELP Enterprises was founded in 1976. It employs 251 to 500 people.
Where is HELP Enterprises based?
HELP Enterprises is headquartered in Eagle Farm, Australia, in the Oceania region.
How does HELP Enterprises make money?
Two revenue lines are on record. Commercial Social Enterprise Sales are the primary driver. The others are NDIS-Funded Employment Services.
Who are HELP Enterprises's main competitors?
Broad incumbents on record are Scope Australia, Life Without Barriers and Yooralla. Direct peers are Minda, Achieve Australia, Sunnyfield, Community Solutions and Bedford Group. Hireup is listed as an emerging player. IntoWork Group is listed as an others.
Does HELP Enterprises have an API?
No public API is recorded for HELP Enterprises.
What industry is HELP Enterprises in?
HELP Enterprises's product category is Social enterprise disability employment and contract manufacturing services. Its primary akta.pro industry code is BPAGALAB, Workforce Development & Inclusive Employment (Job Training, Placement), with a secondary code of BPAGAEAG, Disability Services & Independent Living Support. Its NAICS code is 6243 and its SIC code is 8300.