Whanau Tahi
Whānau Tahi is a Māori-owned social enterprise that builds whānau-centred case management, disability (NASC), and national ePrescription software for NZ and Australian health, social, and iwi service providers, operating on Microsoft Azure under a managed SaaS model.
- Company typePrivate
- Founded2012
- HeadquartersAuckland, New Zealand
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Whanau Tahi does
Whānau Tahi Limited is a privately held Māori-owned social enterprise founded in 2012 and headquartered in Henderson, Auckland. The company is wholly owned by Te Whānau o Waipareira Trust and operates as an independent entity with its own board and leadership. Whānau Tahi designs and delivers whānau-centred case management and digital health software for health, hauora Māori, social, and iwi service providers across Aotearoa New Zealand and, more recently, Australia. Its core product portfolio comprises Navigator (whānau-centred planning, assessments, referrals, contract management, and SROI reporting), Socrates (the Ministry of Health-approved national NASC system for disability support services), NZePS (the national electronic prescription messaging service handling 12.5 million prescriptions annually, or 93% of all NZ prescriptions, on behalf of the Ministry of Health), and the Wakahuia mobile app for frontline kaimahi. The platform is built on Microsoft Azure leveraging Dynamics 365 and the Power Platform, complies with HL7 and FHIR standards, and holds ISO 27001:2024 certification alongside Social Value International Software Accreditation (one of only four worldwide). Whānau Tahi operates a subscription-based managed SaaS/PaaS model with multi-year enterprise contracts, sold primarily through direct enterprise sales to government agencies, DHBs, large health providers, and social service organisations, supplemented by Microsoft co-sell channels and conference-led demand generation. Its reach spans 100+ active entities and 100,000+ patients, and the company is actively expanding into Australia via partnerships with QEC, Tweddle, Refocus, and CQID, while distributing MedWand telehealth and Coala cardiac monitoring devices across NZ and the South Pacific.
Whanau Tahi firmographics
Firmographics- Name
- Whanau Tahi
- Legal name
- WHĀNAU TAHI LIMITED
- Website
- https://whanautahi.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Whānau Tahi is a Māori-owned social enterprise that builds whānau-centred case management, disability (NASC), and national ePrescription software for NZ and Australian health, social, and iwi service providers, operating on Microsoft Azure under a managed SaaS model.
- Ownership category
- akta.pro rank
Whanau Tahi industry classification
Industry- Product category
- Healthcare Case Management Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)
- akta.pro secondary industries
- HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Enterprise Case Management & Request Fulfillment Platforms (HDAEALAJ)
Keywords
Where Whanau Tahi is headquartered
LocationHeadquarters
- HQ city
- Auckland
- HQ country
- New Zealand
- HQ region
- Oceania
Offices1 record
Markets served
Whanau Tahi business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS/PaaS Subscriptions: Whānau Tahi operates a subscription-based SaaS model through their Managed Navigator Platform, providing case management software solutions to health, social, and government service providers. The platform is offered as a managed cloud service with licensing and support agreements.
- Managed Navigator Platform Services: Provides managed platform services that simplify support and compliance, eliminating the need for customers to maintain users, monitor logs, manage Microsoft licensing, and handle system administration. Customers pay for managed platform licenses.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Managed Navigator Platform |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Whanau Tahi product offering
Product offeringCore offering
Whānau Tahi develops and delivers a whānau-centred case management software suite connecting health, social services, and government agencies across New Zealand. The cloud-based portfolio includes Navigator for case management, Wakahuia for secure messaging, Socrates for NASC interRAI needs assessment, and NZePS for electronic prescriptions, all built on Microsoft Azure and Dynamics 365. The company also distributes MedWand and Coala medical devices as authorised reseller.
Product overview
Whanau Tahi offers a suite of whanau-centred digital health and social services solutions built on Microsoft Azure and Dynamics 365/Power Platform. The core product portfolio includes Navigator (whanau-centred case management for social services), Socrates (disability support NASC system), and NZePS (national ePrescription service). The ecosystem also includes Wakahuia mobile app for remote field workers, Connected Care platform for health sector providers, and distributed digital health devices (MedWand telehealth tool and Coala heart monitor). The portfolio is designed around a 'One Journey, One Plan, One Place' philosophy enabling integration across social, health, and community services.
Differentiator
Problem solved
Functional benefit
Brands
- Navigator: Whānau-centred planning software based on the Whānau Ora model of care, including whānau plans, assessments, referrals, group programmes, contract management, dashboards, reports, and Social Return on Investment (SROI) tracking. Holds Social Value International accreditation for its SROI model.
- Wakahuia
- Socrates
- NZePS (New Zealand ePrescription Service)
- Digital Health
Products and services
- Navigator
Quantifiable outcome
- 93% of all prescriptions across Aotearoa powered through NZePS platform
- +3 more outcomes
Companies that use Whanau Tahi
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Whanau Tahi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature6 records
Whanau Tahi partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, flagship and minor.
- Refocus (Kabi Kabi and Jinibara)coreIndigenous health partnership involving co-design workshops and formal agreements honouring data sovereignty, cultural protocols, and community-driven service delivery for Kabi Kabi and Jinibara lands.
- Central Queensland Indigenous Development (CQID)coreIndigenous development partnership for Darumbal territory involving co-design workshops and formal agreements for data sovereignty and community-driven service delivery.
- Refocus AustraliacorePartnership for community health events and indigenous health initiatives. Whānau Tahi participated in Refocus Australia's community health event, providing Coala heart monitors for approximately 100 heart checks and demonstrating MedWand telehealth capabilities.
- MedWandcoreWhānau Tahi is authorised distributor for MedWand VirtualCare technology across Aotearoa New Zealand and the South Pacific Islands. MedWand combines multiple vital sensors enabling comprehensive remote patient examinations including core temperature, blood oxygen, pulse, heart/lung auscultation, and ear/throat/skin imaging.
- Te Whānau o Waipareira TrustflagshipParent organisation and sole shareholder of Whānau Tahi Limited. Urban Maori Authority providing services to the Waitakere community for over 30 years. Whānau Tahi operates as an independent company with its own board and management.
- MicrosoftcoreSolutions Partner since 2017, building on Microsoft Azure, Dynamics 365, and Power Platform. Platform leverages Microsoft cloud infrastructure for secure, scalable solutions across NZ and Australian health environments.
- Social Value InternationalcoreWhānau Tahi achieved Software Accreditation from Social Value International for its Navigator SROI module, one of only 4 software solutions worldwide with this recognition.
- Whānau Ora Commissioning AgencycoreKey strategic partner for delivering whānau outcomes through the Whānau Ora approach. Collaboration on co-design and digital transformation initiatives.
- Nganampa Health CouncilminorRemote Aboriginal health service in South Australia's Anangu Pitjantjatjara Yankunytjatjara lands. Whānau Tahi team visited to gain insights into true remote health delivery and wrap-around services within indigenous communities.
- Hāpai Te HauoraminorStrategic partner providing evidence-based research for the advancement of health and well-being. Works regionally and nationally to address health inequities and provide strategic solutions for long-term outcomes.
- Te Whatu Ora (Health New Zealand)coreWhānau Tahi delivers NZePS to Te Whatu Ora and collaborates on health system digital transformation initiatives across Aotearoa.
Scale indicators5 records
Recent moves8 records
Expansion highlights6 records
Whanau Tahi competitors and assessment
Company assessmentDirect peers
- Orion Health: New Zealand-headquartered health IT platform provider selling integrated care records, population health, and health information exchange solutions to public health systems in NZ, Australia, and globally. Directly comparable as a fellow NZ health-IT vendor serving government health authorities.
- Medtech Global: New Zealand-based primary care and practice management software provider (Medtech32, Medtech Evolution) used by GPs across NZ and Australia. Comparable as a NZ health IT vendor serving primary care and government health customers in the same geographies.
- Alcidion Group: Australian health technology company providing patient flow, electronic medical records, and care coordination solutions to public and private health systems. Closely comparable mid-market health IT peer operating across the same Australia/NZ corridor.
- HealthLink: New Zealand health messaging and electronic referral network operator, delivering secure clinical messaging between GPs, hospitals, and other providers. Directly comparable as a NZ health information exchange infrastructure provider.
- Bonterra (Social Solutions / Penelope): Provider of social services case management software (Apricot, Penelope, CharityTracker) used by human and social services organisations globally. Closely comparable product peer for Whānau Tahi's Navigator whānau-centred case management platform.
Broad incumbents
- Telstra Health: Australian health IT arm of Telstra delivering electronic health records, aged care, hospital, and population health solutions across Australia and internationally. Comparable as a broad incumbent health IT player operating across overlapping Australian/NZ government health segments.
- Dedalus Group: European-headquartered global health IT vendor offering electronic health records, diagnostic, and care coordination solutions to public health systems worldwide. Comparable as a broad incumbent serving health system customers with similar software integration needs.
- Microsoft Cloud for Healthcare: Microsoft's healthcare vertical cloud offering built on Azure, Dynamics 365, and Power Platform — the same underlying stack Whānau Tahi builds on. Comparable as both a strategic partner and a competitive incumbent in the platforms layer beneath Whānau Tahi's solutions.
- Salesforce (Health Cloud / Nonprofit Cloud): Global CRM platform with dedicated Health Cloud and Nonprofit Cloud offerings targeting care coordination, patient engagement, and case management workflows. Comparable as a broad incumbent whose vertical templates compete for similar social services and healthcare customer segments.
- Epic Systems: US-headquartered dominant electronic health records vendor used by large health systems globally, including in Australia. Comparable as a broad incumbent setting the integration and interoperability bar (HL7/FHIR) that platform peers like Whānau Tahi must interoperate with.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Whanau Tahi social profiles
Digital presenceWhanau Tahi compliance and trust
Trust signalCompliance3 records
Whanau Tahi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Whanau Tahi leadership team
Management profileNumber of profiles
Profiles10 records
Whanau Tahi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Whanau Tahi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Whanau Tahi
What does Whanau Tahi do?
Whānau Tahi develops and delivers a whānau-centred case management software suite connecting health, social services, and government agencies across New Zealand. The cloud-based portfolio includes Navigator for case management, Wakahuia for secure messaging, Socrates for NASC interRAI needs assessment, and NZePS for electronic prescriptions, all built on Microsoft Azure and Dynamics 365. The company also distributes MedWand and Coala medical devices as authorised reseller.
Is Whanau Tahi a public or private company?
Whanau Tahi is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Whanau Tahi founded?
Whanau Tahi was founded in 2012. It employs 11 to 50 people.
Where is Whanau Tahi based?
Whanau Tahi is headquartered in Auckland, New Zealand, in the Oceania region.
How does Whanau Tahi make money?
Two revenue lines are on record. SaaS/PaaS Subscriptions are the primary driver. The others are managed Navigator Platform Services.
Who are Whanau Tahi's main competitors?
Direct peers on record are Orion Health, Medtech Global, Alcidion Group, HealthLink and Bonterra (Social Solutions / Penelope). Broad incumbents are Telstra Health, Dedalus Group, Microsoft Cloud for Healthcare, Salesforce (Health Cloud / Nonprofit Cloud) and Epic Systems.
Does Whanau Tahi have an API?
No public API is recorded for Whanau Tahi.
What industry is Whanau Tahi in?
Whanau Tahi's product category is Healthcare Case Management Software. Its primary akta.pro industry code is HLALABAH, Care Navigation, Referral & Digital Front Door Platforms, with a secondary code of HLACABAB, HIE Platforms & Network Services (Community/Regional/National). Its NAICS code is 54151 and its SIC code is 7372.