DAG Tech

What DAG Tech does

DAG Tech is a privately held managed IT services provider (MSP) and managed security services provider (MSSP) founded in 1999 by Daniel Ghazi and headquartered at 185 Madison Avenue in New York City. The company delivers flat-rate managed IT, cybersecurity, cloud, and 24/7 helpdesk services to enterprise, mid-market, and SMB clients across 16 verticals including healthcare, finance, legal, private equity, biotech, retail, and government. Its service portfolio is anchored by two core subscription tiers, Diamond IT Base ($88/user/month) and Diamond IT Pro ($106/user/month), plus the flagship A+ Animal comprehensive plan ($152/user/month), and is supplemented by a standalone X-SOC security operations center and a CxO fractional executive technology program.

Underlying the service catalog is a proprietary technology suite built in-house over 25+ years, including BlackJack (automated patch management), SetSail (user lifecycle onboarding/offboarding), X-Phish (phishing simulation), X-SOC (24/7 SOC operations), State of the Technology (continuous IT health reporting), and Clarity IT (time-based SLA for multi-site environments). The technology stack is anchored on the Microsoft ecosystem (Microsoft 365, Azure, Entra ID, Defender for Endpoint) with integrated third-party tooling from SentinelOne, Fortinet, Cisco Meraki, CrowdStrike, Okta, Veeam, BetterCloud, and others, and is delivered by certified Microsoft Silver Partner engineers.

DAG Tech generates revenue primarily through recurring per-user monthly subscriptions, with secondary streams from professional services (IT assessments, strategic projects, IT staffing), technology procurement via its E-Store (estore.dagtech.com), and emerging AI consulting engagements. Distribution combines direct enterprise field sales with on-site support in 13 metropolitan areas across the US, UK, Canada, and Australia, an inside-sales motion for mid-market clients, and a self-serve e-commerce channel for SMB buyers. The company remains founder-owned, bootstrapped, and free of disclosed institutional investment.

Name

DAG Tech

Legal name

DAG Tech LLC

Website

https://dagtech.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

DAG Tech is a bootstrapped, founder-led New York-based managed IT and cybersecurity services provider (MSP/MSSP) founded in 1999, serving enterprise, mid-market, and SMB clients across 16 industries with flat-rate subscriptions, proprietary tooling, and 24/7 support across 13 global cities.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Enterprise Application Data Migration & Master Data Management Services (BPAEAGAJ)

Keywords

• Managed IT services
• Cybersecurity solutions
• Cloud infrastructure
• Compliance services
• IT consulting

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Managed IT Services Subscription: Recurring monthly subscription revenue based on per-user pricing. Three tiered plans (Diamond IT Base at $88/user/mo, Diamond IT Pro at $106/user/mo, A+ Animal at $152/user/mo) providing unlimited support, proactive monitoring, and security under one flat rate. No per-ticket billing.
2. Professional Services: One-time services including IT assessments, strategic projects (migrations, rollouts, office moves, infrastructure upgrades), technology procurement, and IT staffing/placements. Delivered by vetted engineers and specialists.
3. Technology Procurement: Hardware, software, and licensing sourced, negotiated, and deployed through the DAG Tech eStore (estore.dagtech.com). Revenue derived from procurement markups and vendor relationships.
4. AI Consulting Services: Strategy, governance, and hands-on AI implementation services delivered through the CxO program, helping businesses adopt AI securely and responsibly.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

DAG Tech is a managed IT services provider (MSP/MSSP) that delivers fully managed IT, managed cybersecurity, cloud solutions, and 24/7 helpdesk support bundled under a unified flat-rate monthly subscription with unlimited support and no per-ticket billing. The company serves businesses across 16 verticals including healthcare, finance, legal, private equity, biotech, retail, and government, with on-site engineering coverage in 13 metropolitan areas across the US, Canada, UK, and Australia.

Product overview

DAG Tech is a global managed IT services company offering a unified portfolio of managed IT, cybersecurity, cloud solutions, and 24/7 IT support under flat-rate monthly plans. The core product architecture consists of two main managed service tiers — Diamond IT (value, starting at $88/user/month) and A+ Animal (comprehensive, at $152/user/month) — supplemented by a standalone X-SOC managed security operations center. Supporting the plans are proprietary in-house products: BlackJack (automated patch management), SetSail (employee lifecycle onboarding/offboarding), State of the Technology (continuous IT reporting and roadmap), X-Phish (phishing simulation and awareness training), Clarity IT (time-based SLA for multi-site environments), and CxO (fractional C-level executive technology leadership). The portfolio is unified under a single flat-rate billing model with no per-ticket charges.

Differentiator

Problem solved

Functional benefit

Brands

• Diamond IT: Value-tier managed IT with proactive monitoring, unlimited helpdesk, and predictable per-user pricing. Plans start at $88 per user per month.
• A+ Animal
• X-SOC
• BlackJack
• SetSail
• Clarity IT
• CxO
• State of the Technology
• X-Phish

Quantifiable outcome

• Onboarding completed in 2-4 weeks with zero coverage gap
• +2 more outcomes

Named customers10 records

Segments16 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability9 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner status with certified professionals trained on Azure architecture, security, and compliance. Provides Microsoft 365, Azure, and related cloud services management. DAG Tech implements Microsoft Security Center configurations, Azure Defender, and helps clients meet HIPAA, GDPR, CMMC, and SOC 2 compliance through Microsoft platforms.
• SentinelOnecoreTechnology or IntegrationSentinelOne EDR (Endpoint Detection and Response) integrated into Diamond IT Pro and A+ Animal plans as managed EDR solution for threat detection and prevention.
• FortinetcoreTechnology or IntegrationFortinet security fabric used for network monitoring, next-generation networking, and secure connectivity solutions. Featured in Shadow IT Detection Services and network security offerings.
• Converge Networks CorporationcoreStrategic or Co-development PartnerStrategic partnership announced May 28, 2025 with Converge Networks Corporation, a leader in government-focused IT consulting and enterprise modernization. Combined capabilities for mission-critical IT solutions serving government and enterprise clients.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ntiva: Ntiva is a US-based managed IT and cybersecurity services provider serving SMB and mid-market clients with flat-rate plans and 24/7 helpdesk, closely mirroring DAG Tech's service model and target segments.
• Dataprise: Dataprise is a mid-market MSP/MSSP offering managed IT, cybersecurity, and cloud services across multiple US regions. Comparable to DAG Tech in scope, vertical breadth, and recurring flat-rate pricing model.
• Coretelligent: Coretelligent provides managed IT, cybersecurity, and cloud services to mid-market and enterprise clients with a core/corePlus flat-rate framework. Direct comparable to DAG Tech on product structure and target buyer.
• Abacus Group: Abacus Group (which acquired Integris) delivers managed IT, cybersecurity, and cloud services with a heavy financial-services and alternative-investment vertical focus, overlapping with DAG Tech's PE and finance segment.
• NetGain Technologies: NetGain is a managed IT and security provider for SMB and mid-market organizations, with similar flat-rate service bundles and a strong focus on regulated industries. Comparable to DAG Tech on offering mix and customer size.
• DataLink: DataLink offers managed IT, cloud, and data center services for mid-market enterprises. Comparable in multi-site delivery model and emphasis on integrated infrastructure and security offerings.
• Kelshire: Kelshire provides flat-rate managed IT and cybersecurity services to mid-market organizations, with comparable pricing structure and emphasis on predictable recurring revenue versus break-fix billing.

Broad incumbents

• CompuCom: CompuCom is a large, established managed services provider serving enterprise end-user computing and infrastructure needs. Overlaps with DAG Tech on managed IT and endpoint services but operates at far greater scale and breadth.
• IBM Managed Services: IBM's managed infrastructure and security services compete for the same enterprise and regulated-vertical RFPs that DAG Tech targets, though as part of a vastly larger portfolio spanning hardware, software, and consulting.
• Accenture Managed Services: Accenture's managed services and security practices address enterprise IT operations and digital transformation, overlapping with DAG Tech's strategic projects, cloud, and compliance offerings at the high end of the market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/dagtech
• Facebookfacebook.com/dagtechitservices
• LinkedInlinkedin.com/company/dag-tech

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DAG Tech