Family Services of Chemung County

What Family Services of Chemung County does

Family Services of Chemung County is a private nonprofit human services organization founded in 1864 and headquartered in Elmira, New York, serving Chemung and Schuyler Counties. It operates an integrated portfolio of clinical, rehabilitative, crisis, advocacy, and home- and community-based programs — including outpatient Mental Health Services, STIRS (a NYS OMH-licensed Comprehensive PROS recovery program), Home Care Services (a NYS DOH-licensed home health agency providing Home Health Aides, Personal Care Aides, and Housekeepers under RN supervision), Health Home Care Management through HHUNY and CHHUNY, a Child Advocacy Center accredited by the National Children's Alliance with sites in both counties, a 24/7 Mobile Crisis Response team, school-based mental health services embedded in three districts, the Compeer volunteer mentoring program, a Forensic Program at the Chemung County Jail, and the SAY program for youth with problematic sexual behavior.

Name

Family Services of Chemung County

Legal name

Family Services of Chemung County, Inc.

Website

https://familyservicesofchemung.com

Company type

Private

Founded year

1864

Operating status

Operating

Headcount range

51–100 employees

Short description

Family Services of Chemung County is a nonprofit provider of mental health, home care, crisis, child advocacy, and care management services for residents of Chemung and Schuyler Counties in Upstate New York.

Ownership category

akta.pro rank

Headquarters

HQ city

Elmira

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement: Fees for mental health services are reimbursable through Medicaid, Medicare, and private health insurance plans.
2. Sliding Fee Scale Services: Services provided regardless of ability to pay with discounts based on family size and income for essential services.
3. Home Health Care Services: Licensed home health care providing professionally trained and certified Home Health Aides, Personal Care Aides, and Housekeepers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Family Services of Chemung County delivers community-based mental health counseling, home health care, child advocacy, crisis intervention, recovery-oriented services, and care management to individuals and families in Chemung and Schuyler Counties, New York. Services are reimbursed through Medicaid, Medicare, and private health insurance, with a sliding fee scale ensuring access regardless of ability to pay.

Product overview

Family Services of Chemung County provides a coordinated portfolio of human services focused on mental health, crisis intervention, child welfare, and community support. The organization operates as a single unified service provider offering multiple interconnected programs including Mental Health Services, Home Care Services, Personalized Recovery Services (STIRS), Care Management Services, Child Advocacy Center (CAC), Crisis Program, and the Compeer mentoring program with sub-components (Circle of Friends, PAL, Adult 1:1). These services are delivered through licensed professionals across multiple locations in Chemung and Schuyler Counties, New York.

Differentiator

Problem solved

Functional benefit

Brands

• STIRS (Southern Tier Integrated Recovery Services): A mental health recovery-oriented program for individuals with mental health disabilities
• Compeer of Chemung County
• Child Advocacy Center (CAC)
• Family Home Care Services

Products and services

• Mental Health Services Outpatient mental health services including individual, family, and group therapies for adults and children, with dual recovery-informed services for co-occurring mental health and substance abuse conditions.
• Compeer Program Community-based mentoring program that recruits and trains volunteers to build meaningful relationships with children and adults struggling with mental health challenges, utilizing the healing power of friendship.
• Circle of Friends School-based mentoring program matching community volunteers with youth in Kindergarten through 6th grade within the Elmira City School District, providing 1:1 and small group friendships during lunchtime.
• PAL (Pupils Assistance through Learning) 1:1 mentoring program for youth in 7th-12th grade residing in Chemung County, focused on developing positive self-image and healthy self-esteem through community activities.
• Adult 1:1 Mentoring 1:1 mentoring program for adults 18 years and older living in Chemung County who are in mental health treatment, aimed at building socialization skills and reducing isolation.
• Home Care Services Licensed home health care providing professionally trained and certified Home Health Aides, Personal Care Aides, and Housekeepers, supervised by Registered Professional Nurses, offering personal care assistance, respite for caregivers, and medication reminders.
• Personalized Recovery Services (STIRS) Southern Tier Integrated Recovery Services (STIRS) is a NYS Office of Mental Health Licensed Comprehensive PROS program providing mental health recovery-oriented services including community rehabilitation, intensive rehabilitation, and clinical treatment for individuals with mental health disabilities.
• Care Management Services Health Home Care Management services coordinating medical, mental health, and substance abuse services for Medicaid-enrolled individuals in Chemung County, including comprehensive assessment, care planning, and referral to community resources.
• Representative Payee Services Financial management services for Social Security Disability benefits recipients receiving mental health services, supporting clients in budget development, financial training, and coordination toward economic self-sufficiency.
• Child Advocacy Center (CAC) Coordinated multidisciplinary team response to child abuse allegations, providing trauma-informed, child-friendly settings in Chemung and Schuyler Counties, accredited through the National Children's Alliance.
• Crisis Program Mobile crisis response team providing 24/7 counseling and referral services in Chemung and Schuyler Counties since 2002, including telephone crisis counseling, face-to-face intervention, and grief support.
• School-Based Mental Health Services Mental health assessment and therapy services provided in partnership with Elmira City School District, Elmira Heights School District, and Finn Academy Charter School across their respective schools.
• Forensic Program Mental health services operated at Chemung County Jail providing health assessment, ongoing counseling, psychiatric evaluation, medication therapy, pre-release treatment planning, and post-release case management.
• SAY Program (Sexually Acting-Out Youth) Rehabilitation program for youth exhibiting problematic sexual behavior, helping youth accept responsibility, reduce re-offense risk, and develop pro-social skills through cognitive restructuring and risk management.

Quantifiable outcome

• Mobile Crisis Services operational since 2002, helping thousands of individuals and families through difficult times
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Capabilities (Capabilities, Inc.)coreStrategic or Co-development PartnerSTIRS program is a successful collaboration between Family Services of Chemung County and Capabilities. Capabilities is a Non-For-Profit 501(c)(3) Charitable Organization providing education and vocational support services for individuals with disabilities for over 50 years. Together they provide integrated recovery services combining treatment, support, and rehabilitation.
• Office of Children & Family ServicescoreStrategic or Co-development PartnerPart of the Multidisciplinary Team (MDT) approach at the Child Advocacy Center. Provides oversight and integration of child welfare services within the coordinated response to child abuse allegations.
• Law EnforcementcoreStrategic or Co-development PartnerPart of the Multidisciplinary Team (MDT) at the Child Advocacy Center. Collaborates on investigation and prosecution of child abuse cases.
• District AttorneycoreStrategic or Co-development PartnerPart of the MDT at Child Advocacy Center. Works with the team to support successful prosecution of perpetrators of child abuse.
• Victim Advocate ServicescoreStrategic or Co-development PartnerPart of the MDT at Child Advocacy Center. Provides advocacy and support services to child abuse victims throughout the process.
• Medical Services ProviderscoreStrategic or Co-development PartnerPart of the MDT at Child Advocacy Center. Provides medical evaluation and health services for child abuse victims.
• Elmira City School District (ECSD)coreStrategic or Co-development PartnerPartnership providing school-based mental health services at ECSD's eleven schools. Services include assessment and individual, family, and group health therapies for school-aged children and their families.
• Elmira Heights School District (EHSD)coreStrategic or Co-development PartnerPartnership providing school-based mental health services at EHSD's three schools. Services include assessment and therapy for school-aged children and families.
• Finn Academy Charter SchoolminorStrategic or Co-development PartnerCharter school partnership providing school-based mental health services to students and families.
• Health Homes of Upstate New York (HHUNY)coreStrategic or Co-development PartnerHealth Home program partner for adults providing care management services and coordination for individuals with complex health needs.
• Children's Health Homes of Upstate New York (CHHUNY)coreStrategic or Co-development PartnerHealth Home program partner for children and youth providing care management services and coordination.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Coordinated Care Services, Inc. A Rochester, NY-based nonprofit providing behavioral health, care management, and child/family services across upstate New York; comparable as a NY community services nonprofit offering Health Home-style care coordination and behavioral health programs to Medicaid populations.
• Liberty Resources: A Syracuse-based nonprofit providing behavioral health, addiction recovery, housing, and developmental disability services across Central New York; directly comparable as a multi-program NY community behavioral health nonprofit with PROS-style programs.
• Aspire Health (formerly Aspire of WNY): A Western New York nonprofit providing mental health, recovery, and home and community-based services for individuals with disabilities and behavioral health needs; directly comparable PROS/HCBS portfolio and upstate NY footprint.
• Thresholds: A Chicago-based nonprofit providing mental health, substance use, housing, and employment services to adults with serious mental illness; directly comparable as a community mental health multi-program nonprofit with recovery, housing, and integrated care programs.
• Didi Hirsch Mental Health Services: A Los Angeles-based nonprofit operating outpatient mental health, crisis, suicide prevention, and school-based counseling programs; comparable multi-program community mental health nonprofit model serving Medicaid and uninsured populations.
• Family Services of Westchester: A New York-based nonprofit providing integrated mental health, family, and social services across Westchester County; same multi-program nonprofit model as the subject, including outpatient counseling, case management, and community-based programs funded by Medicaid and county contracts.

Broad incumbents

• Mental Health Association in New York State: Statewide nonprofit association supporting community mental health providers through advocacy, training, and program delivery; comparable mission and Medicaid-funded program orientation, but functions more as an umbrella/advocacy body than direct service operator.
• Jewish Board of Family and Children's Services: A large NYC-based nonprofit operating outpatient mental health clinics, residential, home care, and child welfare services across greater New York; comparable as a multi-service behavioral health and human services nonprofit, but at meaningfully larger scale and broader geography.

Others

• National Children's Alliance: National accrediting body for Child Advocacy Centers including Family Services of Chemung County's CAC; included as an OTHERS peer because it sets the standards the subject's CAC operates under and signals the regulatory ecosystem for accredited CAC programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Family-Services-of-Chemung-County-Inc-940311342712997
• LinkedInlinkedin.com/company/family-services-of-chemung-county-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Services of Chemung County