TBD Solutions

What TBD Solutions does

TBD Solutions LLC is a privately held behavioral health and healthcare consulting firm headquartered in Grand Rapids, Michigan. Founded in 2010 and co-founded by Jason Radmacher and Laura Vredeveld, the firm delivers specialized professional services to community mental health authorities, Certified Community Behavioral Health Clinics (CCBHCs), hospitals, health plans, state and local government agencies, and nonprofit human-service organizations. Core practice areas include clinical and crisis consultation, CCBHC readiness and compliance, healthcare integration, policy research, procurement, management consultation, strategic planning, and finance services, supported by five accredited training programs (Quality Improvement, Measurement-Based Care, Personal and Measurable Goals, Management, and Practical Data Use) and a Speaker's Bureau for industry conferences. The firm has co-authored a State Senate bill on co-occurring crisis funding and produced statewide time and distance standards for crisis residential services, indicating a policy-influencing posture in addition to direct consulting.

The company's technology stack centers on TBD Analytics, using R, Python, SQL, and Power BI to deliver HIPAA-compliant cloud-based applications for patient-level data analysis, interactive dashboards (including autism service quality and veteran behavioral health access), statistical models for outlier analysis, and a proprietary neighborhood-level indicators database for population health. AI-assisted capabilities include propensity score modeling, ML clustering for treatment recommendation, NLP on clinical and survey data, and automated data pipelines orchestrated via Docker containers, Azure Container Instances, and Logic Apps that publish to SQL for Power BI reporting. There are no patents, no external API, no mobile app, and no published software products; value is delivered via project-based consulting engagements.

The business model is professional services: quote-based, often multi-year consulting contracts sold primarily through direct senior-level engagement with C-suite and executive leaders at behavioral health organizations. Go-to-market is sales-led and relationship-driven, anchored on thought leadership through published research, training programs, conference presence, and case-study testimonials from named clients including New Oakland Family Centers, LifeWays Community Mental Health, West Michigan Community Mental Health, Saginaw County Community Mental Health Authority, Pioneer Resources, and NorthCare Network. Ownership is founder- and board-controlled (Radmacher, Vredeveld, Bakos, Eliassen, Atkinson), with no external institutional investors, funding rounds, M&A activity, or parent company reported.

Name

TBD Solutions

Legal name

TBD Solutions LLC

Website

https://tbdsolutions.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

TBD Solutions is a Grand Rapids-based behavioral health consulting firm delivering analytics, clinical and crisis consultation, CCBHC readiness, policy research, training, and managed IT/finance services to community mental health authorities, CCBHCs, and healthcare organizations across the United States.

Ownership category

akta.pro rank

Product category

Healthcare & Behavioral Health Consulting

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Custom Computer Programming Services (541511)

SIC

Services-Management Consulting Services (8742), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Value-Based Contracting Analytics (ACO/MSSP/MA, shared savings/risk) (HLACAHAA)

akta.pro secondary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

Keywords

• Behavioral health consulting
• Healthcare integration services
• Crisis system consulting
• CCBHC implementation support
• Healthcare data analytics

Headquarters

HQ city

Grand Rapids

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Consulting Services: Core revenue stream from providing specialized consulting services to behavioral health organizations, including crisis system assessments, clinical consultation, strategic planning, policy research, and organizational development. Revenue is generated through project-based engagements with government agencies, mental health organizations, and healthcare providers.
2. Training Programs: Revenue generated from training programs including Quality Improvement Training, Measurement Based Care, Personal and Measurable Goals Training, Management Training, and Practical Data Use Training. Offered to behavioral health organizations and healthcare providers.
3. Data Analytics and IT Services: Services including data analysis, visualization, statistical modeling, Virtual CIO consulting, IT auditing, and system procurement support for healthcare organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

TBD Solutions provides specialized consulting services to behavioral health and healthcare organizations, including clinical and crisis consultation, CCBHC readiness and implementation support, strategic planning, healthcare integration, policy research, procurement, management consultation, and finance services. It complements these professional services with a data analytics practice (TBD Analytics), an IT services practice (TBD IT Services), and a portfolio of professional training programs covering quality improvement, measurement-based care, data use, management, and goal-setting. Engagements are project-based, customized to each client's needs, and delivered by a team of consultants with deep operational experience in behavioral health systems.

Product overview

TBD Solutions is a healthcare and behavioral health consulting firm offering a comprehensive portfolio of professional services rather than a traditional software product. The core offerings include TBD Analytics (data science, statistics, and visualization services) and nine consulting service lines covering administration planning, clinical and crisis consultation, healthcare integration, policy research, procurement, management consultation, strategic planning, IT services, and finance services. The company also provides five training programs for professional development in data use, quality improvement, measurable goals, measurement-based care, and management. A Speaker's Bureau offers expert presentations. The services are delivered by a team of consultants and are customized to each client's needs, with no modular software products.

Differentiator

Problem solved

Functional benefit

Products and services

• TBD Analytics Analytics service providing data use, statistical analysis, visualizations, and knowledge services to transform organizational data into actionable insights and decisions for behavioral health and healthcare organizations.
• Administration Planning & Improvement Administrative framework support for healthcare and behavioral health organizations, including human resources, information technology consulting, quality improvement, and system implementation leadership.
• CCBHC Readiness & Support Consulting for Certified Community Behavioral Health Clinics covering program planning, implementation, and evaluation, including readiness assessment, gap analysis, clinical workflow design, and compliance reporting.
• Clinical and Crisis Consultation Consulting for behavioral health organizations covering crisis system assessments, training development, technical assistance, program development, and process improvement.
• Healthcare Integration Consulting for hospitals, health plans, and provider systems focused on coordinated, patient-centered care delivery, leveraging federal programs, quality metrics, and accreditation standards to integrate physical, behavioral, dental, and addiction care.
• Policy Research Policy research services including scholarly literature review, needs assessments, program evaluation, impact analysis, and visually compelling results reporting for healthcare and behavioral health programs.
• Procurement Procurement consulting for healthcare technology and services, including needs identification, RFP development, vendor coordination, and market opportunity analysis.
• Management Consultation Consulting services including executive coaching, project management, employee development, discrete investigations, and policy design and development for healthcare and behavioral health organizations.
• Strategic Planning Strategic planning services that help healthcare and behavioral health organizations navigate future challenges, examine organizational foundations, and create measurable action plans.
• TBD IT Services IT services for healthcare organizations including Virtual CIO consulting, IT auditing, HIPAA audits, support leadership, technical training, system procurement, transition management, and managed services.
• Finance Services Financial consultancy for healthcare and behavioral health organizations including operational excellence guidance, staff empowerment, governance compliance, accounting system management, cost allocation, and resource modeling.
• Speaker's Bureau Expert speakers from TBD Solutions provide presentations on mental health crisis, leadership, data analytics, strategic planning, and behavioral health topics at conferences and events.
• Practical Data Use Training Training program covering question development, data language, analysis, metrics, and data visualization techniques to build data literacy in the workplace for behavioral health professionals.
• Quality Improvement Training Hands-on quality improvement training using the Plan-Do-Check-Act cycle and rapid cycle development principles to drive organizational progress for behavioral health organizations.
• Personal and Measurable Goals Training Training for clinicians and supervisors on writing personal and measurable goals for behavioral health, including assessment, interactive learning, and implementation strategies.
• Measurement Based Care Training Training on measurement-based care practices using standardized tools for level of care, functional assessment, outcomes measurement, and symptom severity assessment in behavioral health settings.
• Practicing Effective Management Training Management training covering leadership vs. management, supervision, time management, meeting facilitation, and fostering growth in direct reports; approved for 12 Michigan CE hours for Social Workers.

Quantifiable outcome

• Revenue cycle management process redesign resulting in efficiencies and significantly improved revenue capture
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• OPEN MINDS: OPEN MINDS is a behavioral health market intelligence, consulting, and training firm serving CCBHCs, CMHCs, and state agencies — closely overlapping with TBD Solutions' CCBHC readiness, crisis system, and executive education offerings.
• Advocates for Human Potential: AHP is a behavioral health consulting and research firm serving federal, state, and local agencies on systems design, workforce, and program evaluation — competing for many of the same state-level consulting engagements TBD pursues.
• MTM Services: MTM Services provides consulting, training, and technical assistance specifically to behavioral health organizations on operations, leadership, and CCBHC compliance — a direct competitor for the same community mental health buyer.
• Atlas Research: Atlas Research is a healthcare consulting firm providing policy analysis, program evaluation, and implementation support to federal and state clients — directly comparable to TBD's policy research and clinical consultation offerings.

Others

• National Council for Mental Wellbeing: The National Council is a behavioral health membership and training organization that delivers CCBHC technical assistance and workforce training — an adjacent organization whose training and TA programs overlap with TBD's training portfolio.

Emerging players

• CHESS Health: CHESS Health builds technology for substance use disorder and behavioral health recovery, including outcomes measurement — an emerging technology player whose measurement-based care capabilities overlap with TBD's MBC training and analytics work.
• Netsmart Technologies: Netsmart is a behavioral health and human services technology vendor with EHR, analytics, and CCBHC reporting tools — an emerging player whose technology offerings overlap with TBD's analytics and vCIO services for the same buyer.

Broad incumbents

• Health Management Associates: HMA is a larger healthcare and human services consulting firm with deep state Medicaid, behavioral health, and CCBHC practices — a broader incumbent competing for the same state agency and CMH RFPs from a deeper bench.
• Manatt Health: Manatt Health is a national healthcare consulting and legal advisory practice covering Medicaid, behavioral health integration, and state policy — a broader incumbent whose policy and analytics work overlaps with TBD's healthcare integration and policy research lines.
• The Lewin Group: Lewin is a healthcare policy and consulting firm with strong behavioral health and state Medicaid practice — competing for large-scale state and federal engagements with deeper research and quantitative resources than TBD.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TBDSolutions
• Xx.com/tbdsolutionsllc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TBD Solutions