Gold Property Management

What Gold Property Management does

Gold Property Management LLC is a privately held boutique property management firm headquartered at 1 Elm Square, Andover, Massachusetts, founded in 2014 by CEO Michael McMullen. It provides full-service management for residential and commercial homeowner associations (HOAs), condominium associations, rental properties, and commercial buildings across the Merrimack Valley and North Shore regions of Massachusetts. Core offerings include board governance support, financial reporting, vendor and capital project oversight, preventative maintenance, rental property rehabilitation management, and investment advisory for property owners; supplemental transactional services cover Massachusetts-mandated 6(d) Certificates and Condo Questionnaires required for condo unit sales and refinancings.

Operationally, the firm runs on the AppFolio property management platform, which provides tenant, HOA board, and investor portals for online rent payments, maintenance request submission, document access, and financial reporting (goldpropmgmt.appfolio.com). Service delivery is relationship-led and geographic in scope, with no public app, no disclosed API/SDK, and no proprietary technology beyond AppFolio integration; the company's stated differentiator is personalized attention versus large national managers, supported by an experienced leadership team with multiple CMCA-credentialed staff and memberships in NARPM, CAI, and IREM.

The revenue model combines recurring monthly property and HOA management fees with transactional document processing fees ($150 standard 6(d), $200 rush, $75 reprocessing, $150 condo questionnaire). Go-to-market is boutique, sales-led, and direct: the firm's primary marketing channels are its website, customer testimonials, and professional referrals from realtors and real estate partners. The company is founder/management-owned, has no institutional funding or parent entity, and serves mid-market HOA associations and individual rental property owners primarily within a defined regional corridor in northeastern Massachusetts.

Name

Gold Property Management

Legal name

Gold Property Management LLC

Website

https://goldpmma.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Gold Property Management is a boutique, Andover, Massachusetts-based property management firm serving residential and commercial HOAs, condominium associations, and rental property owners across the Merrimack Valley and North Shore, using the AppFolio platform and recurring management fees plus transactional document services.

Ownership category

akta.pro rank

Product category

Property Management Services

NAICS

Real Estate Property Managers (53131), Residential Property Managers (531311), Nonresidential Property Managers (531312)

SIC

Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• Property management services
• HOA management
• Condominium management
• Rental property management
• Real estate management

Headquarters

HQ city

Andover

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Property Management Services: Ongoing property management fees for residential and commercial HOA associations, rental properties, and commercial buildings. Services include tenant relationships, property profitability management, rental rehabilitation, and investment expertise.
2. Document Processing Fees: Fees for processing 6D Certificates ($150 standard, $200 rush), Condo Questionnaires ($150), and related document services for property transactions.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Gold Property Management is a boutique property management firm that provides full-service management for Residential and Commercial Homeowner Associations (HOAs), as well as Rental and Commercial buildings in the Merrimack Valley and North Shore regions of Massachusetts. Services include tenant relationship management, preventative maintenance, vendor coordination, capital project oversight, and HUD housing quality standards compliance. The firm also processes Massachusetts-required documentation such as 6(d) Certificates and Condo Questionnaires for property transactions.

Product overview

Gold Property Management operates as a boutique property management firm offering a unified suite of services centered on property management for Residential and Commercial HOAs and Rental/Commercial buildings. The core offering is Property Management Services, supplemented by Rental Property Rehabilitation Management and Investment Expertise modules. Document-related services include 6(d) Certificate Application and Condo Questionnaire processing. Client-facing access is provided through AppFolio-based Tenant and HOA Portals for online rent payments, maintenance requests, and account management.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Management Services

Quantifiable outcome

• 97% average occupancy rate for investment properties under management
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Three partnerships are on record, tiered core.

• AppFoliocoreTechnology or IntegrationProperty management software platform providing tenant portal, HOA portal, and investor portal access. Used for online rent payments, maintenance request submission, and financial reporting. All managed properties access via goldpropmgmt.appfolio.com.
• Community Associations Institute (CAI)coreOthersIndustry association for community associations. GPM and staff are members. Eric Whelan is an active member of CAI's New England Chapter. Company displays CAI logo on website footer.
• Institute of Real Estate Management (IREM)coreOthersProfessional association for real estate managers. GPM is a member organization. Part of professional credentialing and industry standards.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• KW Property Management & Consulting: Boutique condo and HOA management firm with strong focus on high-rise and mid-rise condominium associations. Comparable to GPM in providing full-service community association management with capital project expertise.
• Pioneer Property Management: New England boutique property management company offering HOA and condo association services. Directly comparable to GPM in size, regional focus, and HOA/condo management offering.
• Barkan Management Company: New England-based property management firm specializing in condominium and homeowner association management. Comparable to GPM in regional boutique positioning and HOA/condo service mix.

Others

• AppFolio: Cloud-based property management software platform that is GPM's core operational system. Relevant as a technology partner and ecosystem enabler; not a direct competitor but shapes the competitive landscape for boutique managers.
• Community Associations Institute (CAI): National industry association for HOA and community association managers, of which GPM is a member. Comparable as an ecosystem/credentialing body — relevant to GPM's CMCA-credentialed staff and New England Chapter membership.

Broad incumbents

• Associa: National leader in community association management serving thousands of HOAs and condos. Comparable to GPM in the HOA/condo management service line, but a broad incumbent with much larger footprint, marketing budget, and technology investments.
• FirstService Residential: One of the largest residential property management companies in North America, providing HOA and condo management at scale. Comparable to GPM as a buyer of full-service HOA/condo management, but operating at vastly greater scale across many states.
• Greystar: Global leader in rental property management and investment. Comparable to GPM on the rental management side, though GPM operates at far smaller scale and without the multifamily institutional focus.
• Lincoln Property Company: Large national residential and commercial property management firm. Comparable to GPM on residential rental and HOA management services, but at vastly greater scale across multiple states.

Regional players

• The Ness Group: Massachusetts-based property management firm serving the Greater Boston and Metrowest area. Closely comparable to GPM as a regional boutique HOA/condo manager in the same Massachusetts market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GoldPmma
• LinkedInlinkedin.com/company/gold-property-management-llc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gold Property Management