Southern Highlands Community Mental Health Center

What Southern Highlands Community Mental Health Center does

Southern Highlands Community Mental Health Center (SHCMHC) is a nonprofit, federally certified Certified Community Behavioral Health Clinic (CCBHC) founded in 1968 and headquartered in Princeton, West Virginia. It delivers a comprehensive continuum of behavioral health and substance use disorder services across three rural Southern West Virginia counties (Mercer, McDowell, and Wyoming) through six physical clinic locations, school-based programs in county schools, three branded residential SUD programs (LEGENDS, WAVES, INSPIRES), a 24/7 crisis stabilization unit, mobile crisis response, and telehealth. Its service portfolio includes adult mental health therapy and psychiatry, children's outpatient services, Medication-Assisted Treatment (Suboxone, Sublocade, Vivitrol), veterans services, I/DD services, and mental health day programs, with the CCBHC designation mandating provision of all nine core service categories and prohibiting denial based on ability to pay.

The underlying platform is a clinical-care delivery model rather than a software product: there are no APIs, SDKs, or proprietary AI/ML systems, and the technology stack consists of standard electronic health records, secure video for telehealth, and a Patient Portal scheduled for launch in May 2026. Regulatory and quality frameworks include CARF International Three-Year Accreditation, OHFLAC state licensure, and West Virginia State Plan Amendment certification, with the CCBHC designation unlocking federal prospective payment system Medicaid reimbursement.

Revenue is generated primarily through West Virginia Medicaid (Mountain Health Trust) and Medicare reimbursement under the CCBHC prospective payment system, supplemented by private insurance (Highmark Blue Cross Blue Shield, Aetna, United Healthcare) and a sliding-fee scale of $0-$50 per session for uninsured patients. As a nonprofit, SHCMHC has no disclosed funding rounds, ownership, or revenue figures, and is funded through a mix of payer reimbursement, federal CCBHC demonstration support, and safety-net operations across its three-county service area.

Name

Southern Highlands Community Mental Health Center

Legal name

Southern Highlands Community Mental Health Center

Website

https://shcmhc.com

Company type

Private

Founded year

1968

Operating status

Operating

Short description

Southern Highlands Community Mental Health Center is a nonprofit, federally certified CCBHC founded in 1968 that delivers comprehensive mental health, substance use, and crisis services to children, adults, and veterans across three rural West Virginia counties through six clinic locations, residential programs, and school-based care.

Ownership category

akta.pro rank

Product category

Community Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA), Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Residential Mental Health Treatment Centers (HLAFACAC), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Community mental health services
• Substance use disorder treatment
• Behavioral healthcare services
• Crisis stabilization services
• Outpatient mental health therapy

Headquarters

HQ city

Princeton

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Medicaid/Medicare Reimbursement: As a CCBHC, SHCMHC receives Medicaid and Medicare reimbursement for comprehensive behavioral health services including therapy, psychiatry, crisis services, case management, and peer support under the prospective payment system.
2. Private Insurance: Accepts private insurance plans including Highmark Blue Cross Blue Shield, Aetna, United Healthcare, and others for covered behavioral health services.
3. Sliding Fee Scale Services: Provides services on a sliding fee scale for uninsured patients based on household income, ensuring access regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Southern Highlands Community Mental Health Center is a Certified Community Behavioral Health Clinic (CCBHC) delivering comprehensive outpatient mental health therapy, psychiatric evaluation and medication management, 24/7 crisis stabilization, mobile crisis response, and substance use disorder treatment including Medication-Assisted Treatment to children, adolescents, and adults across rural Southern West Virginia. The organization complements clinical services with residential treatment programs (LEGENDS, WAVES, INSPIRES), school-based mental health programs in three counties, intellectual and developmental disability day services, and telehealth delivery, accepting all patients regardless of insurance status or ability to pay.

Product overview

Southern Highlands Community Mental Health Center is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive behavioral healthcare services across Southern West Virginia. The organization offers a complete continuum of care through multiple integrated service lines including: outpatient mental health therapy and psychiatric services, crisis stabilization (24/7), mobile crisis response, telehealth, substance use disorder treatment with Medication-Assisted Treatment (MAT), residential programs (LEGENDS, WAVES, INSPIRES), children's outpatient services, school-based services, I/DD services, and day programs. Services are delivered across six locations in Mercer, McDowell, and Wyoming counties, with all care coordinated under one roof as required by CCBHC designation.

Differentiator

Problem solved

Functional benefit

Brands

• LEGENDS: Residential program for substance use disorder treatment providing structured, supportive environment for lasting recovery
• WAVES
• INSPIRES

Products and services

• Adult Mental Health and Therapy Services Outpatient mental health therapy and psychiatric care for adults, providing evidence-based counseling, psychiatric evaluation, and medication management for conditions including depression, anxiety, trauma/PTSD, bipolar disorder, ADHD, schizophrenia/psychosis, and OCD.
• Substance Use Disorder (SUD) Treatment Comprehensive SUD services including assessment, counseling, recovery support, and Medication-Assisted Treatment (Suboxone, Sublocade, Vivitrol) for opioid and other substance use disorders.
• Crisis Stabilization Services 24/7 specialized care providing rapid stabilization for individuals in mental health or substance use crisis and safe transition to ongoing treatment.
• Mobile Crisis Mobile crisis teams dispatched into the community to assess, de-escalate, and connect individuals in crisis to appropriate treatment resources.
• Telehealth Services Secure video-based therapy and psychiatric appointments allowing patients to receive care remotely from home.
• Medical Provider Services Psychiatric evaluations, medication management, and integrated physical and mental health care delivered by medical providers.
• Children's Outpatient Services Therapy, counseling, and support tailored to the emotional and behavioral needs of children and adolescents, including play therapy, family therapy, and ADHD evaluation.
• School Based Services On-site mental health services including counseling and crisis intervention delivered inside Mercer, McDowell, and Wyoming county schools.
• Substance Use Residential Services (LEGENDS, WAVES, INSPIRES) Structured 24/7 residential programs branded LEGENDS, WAVES, and INSPIRES providing supportive environments for substance use disorder recovery.
• Mental Health Residential Services Residential mental health services providing structured, supportive environments for individuals with serious mental illness.
• Mental Health Day Services Day programming providing psychiatric rehabilitation, skills training, and community integration support.
• I/DD Services Services for individuals with intellectual and developmental disabilities including adult day services, community integration, and life skills training.
• Veterans Mental Health Services Community-based mental health, substance use, crisis, and psychiatric support for veterans, service members, and military-connected adults.
• Medication-Assisted Treatment (MAT) FDA-approved medications (Suboxone, Sublocade, Vivitrol) combined with counseling and behavioral therapies to treat opioid use disorder.

Quantifiable outcome

• 50-70% reduction in opioid use after 6 months of MAT
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered community.

• Princeton Fire DepartmentcommunityOthersLocal partner supporting SHCMHC's mission and referring individuals in need of mental health and crisis services. Part of community ecosystem supporting behavioral health access.
• Mercer County SheriffcommunityOthersLocal law enforcement partner working with SHCMHC on crisis response and community mental health support. Sheriff's office refers individuals needing behavioral health services.
• Princeton Rescue SquadcommunityOthersEmergency services partner collaborating with SHCMHC on crisis intervention and community health initiatives in the Princeton area.
• NAMI (National Alliance on Mental Illness)communityOthersNAMI West Virginia provides family support groups and mental health advocacy. Partners with SHCMHC to support individuals and families affected by mental illness.
• Bluefield Fire DepartmentcommunityOthersLocal fire department partner supporting community mental health initiatives and crisis response in the Bluefield area.
• West Virginia State PolicecommunityOthersState law enforcement partner collaborating with SHCMHC on crisis intervention and behavioral health referrals across Southern WV.
• State EMScommunityOthersEmergency medical services partner working with SHCMHC on crisis response and community health support across the region.
• Bluefield Police DepartmentcommunityOthersLocal law enforcement partner in Bluefield working with SHCMHC on crisis intervention and community mental health support.
• Bluefield Rescue SquadcommunityOthersEmergency services partner in Bluefield collaborating with SHCMHC on crisis response and community health initiatives.
• Wyoming County SheriffcommunityOthersWyoming County law enforcement partner working with SHCMHC on crisis response and behavioral health referrals in the county.
• Princeton Police DepartmentcommunityOthersLocal police department partner collaborating with SHCMHC on crisis intervention and community mental health support in Princeton.
• McDowell County PolicecommunityOthersMcDowell County law enforcement partner working with SHCMHC on crisis response and behavioral health referrals in the county.
• MCTEC (McDowell County Technical and Adult Education Center)communityOthersEducational partner supporting workforce development and community education initiatives in McDowell County.

Scale indicators3 records

Recent moves4 records

Expansion highlights6 records

Direct peers

• Prestera Center for Mental Health Services: West Virginia-based nonprofit community mental health center providing a comprehensive continuum of behavioral health services across multiple counties. Operates as a CCBHC and is the most direct comparable to SHCMHC in terms of geography, service mix (outpatient, residential, crisis, SUD), and regulatory designation.
• Valley HealthCare System: West Virginia community mental health provider serving multiple counties with outpatient, substance use, residential, and crisis services. Comparable as a rural CCBHC-style operator with similar payer mix and geographic challenges in Appalachia.
• Seneca Health Services: West Virginia-based community behavioral health center offering outpatient mental health, substance use treatment, crisis services, and I/DD programs. Direct comparable as a small-to-mid-sized rural WV CMHC with similar regulatory and reimbursement profile.
• NorthKey Community Care: Kentucky-based community mental health center providing a full continuum of behavioral health services including outpatient therapy, crisis, residential, and substance use treatment. Comparable as a CCBHC-equivalent regional CMHC in an adjacent Appalachian geography.
• LifeSkills: Kentucky-based nonprofit behavioral health provider serving multiple rural counties with mental health, substance use, intellectual/developmental disability, and crisis services. Closely comparable in scope and rural-Appalachian operating environment.
• Cumberland Mountain Community Services Board: Virginia community services board providing mental health, substance use, I/DD, and crisis services across multiple rural counties. Direct comparable as a regional CMHC with similar regulatory framework (state-administered behavioral health system) in adjacent Appalachian geography.

Broad incumbents

• RHA Health Services: Larger multi-state behavioral health and I/DD services provider headquartered in North Carolina with operations across multiple states including West Virginia. Broader incumbent with overlapping service lines (I/DD, behavioral health, substance use) but at significantly larger scale.
• Acadia Healthcare: Large publicly traded behavioral health operator with a broad portfolio including psychiatric hospitals, residential treatment centers, and outpatient services. Broad incumbent with overlapping categories (residential MH/SUD, outpatient) but at vastly different scale and acuity mix.

Emerging players

• BrightView Health: Multi-state outpatient addiction treatment provider focused on Medication-Assisted Treatment (MAT) for opioid and alcohol use disorders. Comparable on MAT program outcomes and outpatient SUD services, but operates a more focused, for-profit clinic model rather than the full community mental health center continuum.

Regional players

• Chestnut Ridge Center (WVU Medicine): West Virginia-based behavioral health provider affiliated with WVU Medicine offering outpatient, inpatient psychiatric, and addiction services. Comparable as a regional West Virginia behavioral health operator with overlapping outpatient and SUD service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/southern-highlands-community-mental-health-center-inc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Southern Highlands Community Mental Health Center