CityHealth Urgent Care

What CityHealth Urgent Care does

CityHealth Urgent Care is an independent, family-owned urgent care clinic operating two physical locations in the San Francisco Bay Area—a full-service hub in San Leandro (the headquarters, operating seven days a week with extended weekday and weekend hours) and a dermatology-only site in Oakland's Montclair Village open Wednesdays. Founded around 2015 and led by CEO and founder Sean Parkin (PA), the clinic delivers walk-in and appointment-based care for non-emergency illnesses, injuries, and infections, supplemented by pediatric urgent care, women's health, STD/STI screening, TB testing, vaccinations, on-site digital X-ray imaging, in-house lab testing including rapid antigen and PCR COVID-19 testing, and confidential HIV testing with results in approximately 20 minutes. A telehealth platform extends virtual visit reach across California, and a dedicated medical and cosmetic dermatology offering—covering Botox, microneedling, PRP therapy, hair loss treatment, eczema management, and mole checks—is positioned on transparent self-pay pricing without referral requirements.

The business operates on a per-visit fee-for-service model, with urgent care pricing ranging from $145 to $265 depending on new versus established patient status, primary care visits at $225–$250, dermatology visits at $205 (exclusively self-pay), cosmetic services priced per unit or per session (Botox at $18/unit, microneedling at $499/treatment or $1,350 for a three-session package, PRP at $750/session), and procedural and diagnostic add-ons such as TB testing at $69. Revenue is generated through a combination of self-pay visits, insured visits billed under in-network contracts with ten named payers including Blue Shield of California PPO, Alameda Alliance PCP Network Plan (Medi-Cal), Anthem, Cigna, Aetna, Hill Physicians, TriCare, Health Net, Western Health Advantage, and United Healthcare, plus cosmetic dermatology cash-pay and telehealth encounters. The clinic maintains an affiliate relationship with BASS Medical Group providing priority specialist referrals, uses the third-party DrChrono electronic medical records platform, and integrates with the MyChart patient portal operated by John Muir Health for records and appointment access.

The go-to-market motion is direct-to-consumer with a strong bilingual (English and Spanish) digital presence: SEO-optimized service pages targeting local search queries such as 'urgent care near me' and 'TB test near me', a bilingual health and wellness blog, online appointment booking through care.cityhealth.com, and distribution through insurance provider directories and the BASS Medical Group referral network. The clinic brands itself as an independent alternative answering to patients rather than a corporate office, a positioning reinforced by its Latina and woman-owned ownership and its role in serving Medi-Cal populations under Alameda Alliance. On March 30, 2026, CityHealth disclosed a data security incident originating from unauthorized access to the DrChrono EMR platform on March 2 and March 11, 2026—a material operational and compliance development disclosed across its public-facing web properties.

Name

CityHealth Urgent Care

Legal name

City Health

Website

https://cityhealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

CityHealth Urgent Care is an independent, family-owned urgent care clinic operating two Bay Area locations (San Leandro and Oakland Montclair Village) that delivers walk-in illness, injury, diagnostic, dermatology, and telehealth services to East Bay consumers, with broad insurance contracting including Alameda Alliance Medi-Cal.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Independent/Chain Urgent Care Centers (HLAFADAD)

akta.pro secondary industry

Independent Primary Care Practices (HLAFAGAA)

Keywords

• Urgent care services
• Walk-in clinic
• Dermatology services
• Telehealth visits
• Diagnostic imaging

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Urgent Care Visits: Base office visit fees for illness and injury care, ranging from $225 (follow-up/established patients) to $265 (new patients). Additional charges may apply for lab tests, X-rays, procedures, or prescriptions. Insurance billing available for in-network and out-of-network plans.
2. Primary Care Visits: Base visit fees of $250 (new patients) and $225 (established patients) for primary care services.
3. Dermatology Services: Self-pay dermatology visits at $205 per visit. Cosmetic treatments include Botox at $18/unit, microneedling at $499/treatment or $1,350 for 3 sessions, PRP at $750/session or $1,800 for 3 sessions, and microneedling with PRP at $750/session.
4. Diagnostic & Procedural Services: Additional revenue from X-ray imaging, in-house lab tests (strep, flu, COVID-19), vaccinations, TB testing ($69), stitches, abscess drainage, and other procedural services.
5. Telehealth Virtual Visits: Virtual care visits covered by most major insurance plans including Alameda Alliance and Blue Shield of California, with affordable self-pay options for uninsured patients.
6. Insurance Plan Contracting: In-network provider contracts with multiple insurers including Alameda Alliance (PCP Network Plan), Blue Shield of California PPO, Anthem, Cigna, Aetna, Hill Physicians, TriCare, Health Net, Western Health Advantage, and United Healthcare.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

CityHealth Urgent Care operates as an independent, family-owned walk-in clinic providing non-emergency medical care for illnesses, injuries, and diagnostics across two Bay Area locations (San Leandro and Oakland Montclair). Core services include urgent care, primary care, pediatric urgent care, dermatology and cosmetic dermatology, women's health, on-site X-ray and lab testing, STD/STI testing, TB testing, and telehealth virtual visits, with transparent self-pay pricing and broad insurance acceptance.

Product overview

CityHealth is an independent, family-owned urgent care clinic offering a comprehensive suite of healthcare services across two Bay Area locations (San Leandro and Oakland Montclair). The core offering centers on walk-in urgent care for non-emergency illnesses and injuries, supplemented by specialized services including dermatology/cosmetic dermatology (Botox, hair loss, eczema, mole removal), pediatric urgent care, telehealth/virtual visits, diagnostic imaging (X-rays), laboratory testing (including STD/STI testing), physical examinations, and TB testing. Services are available on a walk-in basis or by appointment, with extended evening and weekend hours. The clinic accepts most insurance plans and offers affordable self-pay options with transparent pricing.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care

Quantifiable outcome

• 4,500+ patients trust CityHealth for dermatology services
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• BASS Medical GroupcoreStrategic or Co-development PartnerCityHealth operates as an affiliate of BASS Medical Group, enabling seamless priority referrals to Bay Area specialists. Shared billing arrangements provide convenience for patients transitioning between urgent care and specialist services.
• Alameda Alliance for HealthcoreChannel Partner/ Reseller/ DistributorCityHealth accepts Alameda Alliance PCP Network Plan at its San Leandro clinic. This is a key partnership for serving Medi-Cal recipients in Alameda County. Note: CityHealth does not accept CHCN or CFMG Alameda Alliance plans.
• Blue Shield of CaliforniacoreChannel Partner/ Reseller/ DistributorCityHealth is an in-network urgent care provider for most Blue Shield of California PPO plans. Blue Shield members can receive care at CityHealth with lower co-pays compared to out-of-network providers.
• AnthemminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for Anthem health plans.
• CignaminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for Cigna health plans.
• AetnaminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for Aetna health plans.
• Hill PhysiciansminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider under Hill Physicians network.
• TriCareminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for TriCare health plans.
• Health NetminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for Health Net health plans.
• Western Health AdvantageminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for Western Health Advantage plans.
• United HealthcareminorChannel Partner/ Reseller/ DistributorIn-network urgent care provider for United Healthcare health plans.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Carbon Health: Tech-enabled urgent and primary care operator headquartered in the Bay Area with multiple clinics, telehealth, and a similar multi-modality service offering (urgent care, primary care, virtual visits). Directly competes with CityHealth for Bay Area walk-in patients and represents the scale benchmark for a digitally-forward independent model.
• GoHealth Urgent Care: National urgent care operator (joint venture with Dignity Health/HCA) with extensive walk-in clinic footprint and similar core service line including on-site diagnostics and insurance billing across major payers.
• Exer Urgent Care: California-based urgent care chain with multiple Bay Area and Southern California locations offering walk-in care, on-site X-ray/lab, and extended hours. Closely comparable service mix, geography, and ER-alternative positioning.

Broad incumbents

• One Medical (Amazon One Medical): Membership-based primary and urgent care provider with multiple Bay Area clinics, strong digital/telehealth experience, and broad insurance acceptance — overlaps with CityHealth's primary care and virtual visit offerings but at higher price points and broader scope.
• CVS MinuteClinic: Nationwide retail-clinic urgent care offering by CVS Health providing walk-in care, vaccinations, and basic diagnostics at lower price points. Competes with CityHealth on convenience and cost for low-acuity visits.
• Kaiser Permanente Urgent Care: Integrated payer-provider system with extensive Bay Area urgent care clinics and a large Medi-Cal membership — competes with CityHealth for insured and Alameda Alliance populations.
• Stanford Health Care – Express Care: Academic health system's walk-in/urgent care clinics in the Bay Area offering primary and urgent care with on-site imaging and lab — competes for insured patients seeking same-day access with the credibility of a large health system.
• Sutter Health Walk-In Care: Northern California health system's walk-in/urgent care clinics offering same-day appointments and telehealth. Directly competes for insured Bay Area patients seeking convenience without ER costs.
• Concentra Urgent Care: Large occupational and urgent care operator with broad clinic network, on-site diagnostics, and employer/insurance contracting — competes for the same payer mix and employer-driven visits as CityHealth.
• John Muir Health Urgent Care: Bay Area health system operating urgent care and primary care clinics. Note: CityHealth already integrates with John Muir's MyChart patient portal, indicating overlap in the East Bay referral ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cityhealthuc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CityHealth Urgent Care