PangoVet
PangoVet is a consumer pet telehealth platform offering 20-minute browser-based video consultations with licensed veterinarians at $29.95 per session, plus educational content and recall alerts, operated by Singapore-based Pangolia Pte. Ltd. and serving US and Canadian pet owners.
- Company typePrivate
- Founded2024
- HeadquartersRoseville, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What PangoVet does
PangoVet is a consumer-facing pet telehealth service that connects pet owners with licensed veterinarians via browser-based video consultations. Each session runs 20 minutes at a published price of $29.95 (discounted from $60.00), and concludes with a personalized care guide delivered by email. The platform is positioned for non-emergency use cases such as triage, nutrition guidance, behavioral advice, and second opinions, and does not issue prescriptions or perform physical exams.
The service operates on a self-serve, pay-per-consultation model with no subscription or app download required, and accepts payment via Stripe and PayPal. Distribution is direct-to-consumer through the pangovet.com website, with marketing driven by free educational content at TheVetDesk.com, social media across LinkedIn, Facebook, X, Instagram, and Pinterest, customer reviews on Google (4.9/5) and Trustpilot (4.8/5), and earned media in outlets including The Guardian, CNN, Newsweek, and The New York Times. A complementary Pet Food Recall Alerts utility pulls from FDA and AVMA feeds.
PangoVet is operated by Pangolia Pte. Ltd., a Singapore-registered private company that also runs the pet media brands Catster and Dogster. US operations are based at 2999 Douglas Blvd., Roseville, CA, with three named leaders (Simon Treulle, Wesley Nelson, Nicole Cosgrove) and a 1-10 employee footprint. The service is currently online in the US and Canada (excluding Ontario and British Columbia), though live bookings are temporarily paused at the time of capture, with free content resources remaining available.
PangoVet firmographics
Firmographics- Name
- PangoVet
- Legal name
- Pangolia Pte. Ltd.
- Website
- https://pangovet.com
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- PangoVet is a consumer pet telehealth platform offering 20-minute browser-based video consultations with licensed veterinarians at $29.95 per session, plus educational content and recall alerts, operated by Singapore-based Pangolia Pte. Ltd. and serving US and Canadian pet owners.
- Ownership category
- akta.pro rank
PangoVet industry classification
Industry- Product category
- Pet Telehealth / Veterinary Telemedicine
- NAICS
- Veterinary Services (54194)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD)
Keywords
Where PangoVet is headquartered
LocationHeadquarters
- HQ city
- Roseville
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
PangoVet business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Online Veterinary Consultation: One-time fee per 20-minute video consultation with a licensed veterinarian. Customers pay $29.95 per session (discounted from $60). No subscription required — customers only pay when they need a vet. Each consultation includes a video/audio call and a personalized care plan delivered by email.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Single Consultation - $29.95 USD |
| One time/ perpetual license | Pay-as-you-go | Follow-up Consultation - Free |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
PangoVet product offering
Product offeringCore offering
PangoVet offers a 20-minute online consultation service connecting pet owners with licensed veterinarians through browser-based video or audio calls (no app download required). Each session costs $29.95, includes personalized advice from a licensed vet, and is followed by a practical care guide emailed to the customer. The service is positioned for non-emergency concerns such as nutrition, behavior, general health questions, and triage, with a 100% satisfaction guarantee providing a free follow-up call if needed.
Product overview
PangoVet is a pet telehealth platform providing online veterinary teleadvice consultations. The core offering is PangoVet Online Vet Consultation — a browser-based video or audio call service (no app download required) connecting pet parents with licensed veterinarians for 20-minute consultations at $29.95 per session. After each consultation, customers receive a personalized written care guide by email. The platform does not issue prescriptions, perform physical exams, or provide emergency care, but offers triage, advice, and guidance for non-urgent pet health concerns. As supplementary offerings, PangoVet provides a Pet Food Recall Alerts resource tracking FDA/AVMA recalls, and free Pet Care Guides via TheVetDesk.com. The service operates on a pay-per-consultation model with no subscription required, backed by a 100% satisfaction guarantee.
Differentiator
Problem solved
Functional benefit
Products and services
- PangoVet Online Vet Consultation A 20-minute browser-based video or audio consultation that connects pet owners (cats and dogs) with licensed veterinarians for advice, triage, and personalized care planning. Each consultation concludes with a written care guide emailed to the customer and is backed by a 100% satisfaction guarantee that provides a free follow-up call. Intended for non-emergency concerns such as nutrition, behavior, general health questions, and minor symptom triage; the service does not issue prescriptions or perform physical exams.
- Pet Food Recall Alerts A free pet food recall tracking resource that surfaces up-to-date lists of dog and cat food recalls from sources including the FDA and AVMA, with an option for pet owners to subscribe to email alerts. It functions as a complementary top-of-funnel asset alongside the core consultation product.
- Pet Care Guides (TheVetDesk.com) A free online library of pet-care articles and guides published at TheVetDesk.com, covering pet health, nutrition, behavior, training, and general wellness topics. It serves as the educational content layer of the PangoVet ecosystem, supporting organic discovery and trust-building for the core paid consultation product.
Quantifiable outcome
- 78% of cases resolved without urgent in-person vet visit required
- +1 more outcomes
Companies that use PangoVet
Customer profileNamed customers6 records
Segments1 record
Ideal customer profiles1 record
PangoVet technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
PangoVet partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Pangolia Pte. Ltd.parent companyPangolia Pte. Ltd. is the parent company that created PangoVet. PangoVet is described as 'a teleadvice service created by Pangolia Pte. Ltd.' The parent company also operates pet media brands including Catster and Dogster. Singapore registered office: 160 Robinson Road, Singapore 068914.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
PangoVet competitors and assessment
Company assessmentDirect peers
- Vetster: Vetster is a marketplace-style tele-vet platform connecting pet owners with licensed veterinarians via video. It is the most direct competitor to PangoVet, offering comparable on-demand consultations and, in many jurisdictions, the ability to prescribe.
- Dutch: Dutch is a subscription-based tele-vet service that provides video consultations and can prescribe medications for pets, going beyond PangoVet's advice-only scope. It targets the same cost-conscious, convenience-seeking pet owner.
- Pawp: Pawp offers 24/7 pet telehealth via chat and video, bundled with an annual membership that includes an emergency fund. It competes for the same value-conscious pet owner with a recurring-revenue model.
- AirVet: AirVet is a tele-vet platform offering on-demand video consultations with licensed veterinarians, with both direct-to-consumer and employer/B2B distribution. Overlap with PangoVet is strong on consumer video consultations.
- Fuzzy Pet Health: Fuzzy combines tele-vet chat consultations with at-home and in-clinic services. Its digital-first subscription model targets the same pet owners PangoVet serves with advice and triage.
- WhiskerDocs: WhiskerDocs is a 24/7 pet telehealth helpline offering chat, phone, and video access to veterinary professionals for advice and triage — closely aligned with PangoVet's advice-only, no-prescription positioning.
Broad incumbents
- Chewy (Connect with a Vet): Chewy offers 'Connect with a Vet' as a value-add for its massive retail customer base, providing free chat access to veterinary professionals. It competes indirectly by bundling telehealth into a much larger pet-care commerce platform.
- PetSmart (PetCoach / Vet Care Clinics): PetSmart has historically operated PetCoach tele-advice and owns in-store Banfield/Wag N' Wash veterinary clinics. As a category incumbent with physical retail, it represents the omnichannel competitive frontier for PangoVet.
- Bond Vet: Bond Vet operates a growing network of primary and urgent care veterinary clinics with integrated telehealth follow-up. It competes with PangoVet on convenience but adds in-person clinical depth and prescriptions.
- Banfield Pet Hospital: Banfield is the largest veterinary chain in the US, owned by Mars Petcare, with embedded telehealth options and wellness-plan subscribers. It is a broad incumbent whose scale and packaged pricing compete for the same preventive-care pet owner.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
PangoVet social profiles
Digital presencePangoVet financial estimates
Financial estimateRevenue estimate
Valuation estimate
PangoVet leadership team
Management profileNumber of profiles
Profiles3 records
PangoVet funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PangoVet M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PangoVet
What does PangoVet do?
PangoVet offers a 20-minute online consultation service connecting pet owners with licensed veterinarians through browser-based video or audio calls (no app download required). Each session costs $29.95, includes personalized advice from a licensed vet, and is followed by a practical care guide emailed to the customer. The service is positioned for non-emergency concerns such as nutrition, behavior, general health questions, and triage, with a 100% satisfaction guarantee providing a free follow-up call if needed.
Is PangoVet a public or private company?
PangoVet is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was PangoVet founded?
PangoVet was founded in 2024. It employs 1 to 10 people.
Where is PangoVet based?
PangoVet is headquartered in Roseville, United States, in the North America region.
How does PangoVet make money?
One revenue line is on record: online Veterinary Consultation.
Who are PangoVet's main competitors?
Direct peers on record are Vetster, Dutch, Pawp, AirVet, Fuzzy Pet Health and WhiskerDocs. Broad incumbents are Chewy (Connect with a Vet), PetSmart (PetCoach / Vet Care Clinics), Bond Vet and Banfield Pet Hospital.
Does PangoVet have an API?
No public API is recorded for PangoVet.
What industry is PangoVet in?
PangoVet's product category is Pet Telehealth / Veterinary Telemedicine. Its primary akta.pro industry code is HLAMAGAD, Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist). Its NAICS code is 54194 and its SIC code is 8090.