South County Health

What South County Health does

South County Health is an independent, non-profit community healthcare system headquartered in Wakefield, Rhode Island, serving Washington County and adjacent Kent and Newport Counties. The system is anchored by South County Hospital at 100 Kenyon Avenue and operates a distributed network that includes Medical & Wellness Centers in East Greenwich, Warwick, Westerly, and Wakefield, plus specialty locations such as the Center for Women's Health in Newport and the renovated Medical Office Building housing Ortho Rhode Island. Service lines span primary care, Express Care, virtual visits, cancer care (infusion, radiation therapy, nurse navigation, breast health), cardiovascular care (cardiac cath lab, vascular, cardiopulmonary rehab), orthopedics, gastroenterology, urology, women's health, emergency medicine, intensive care, surgical services, diagnostic imaging, laboratory, pharmacy, home health, wound care, and hospice.

The technical footprint is built on a robotic-surgery-centric surgical platform — da Vinci XI, Mako SmartRobotics, ExcelsiusGPS, and Aquablation Therapy — combined with advanced imaging (3D mammography, endoscopy ultrasound, CT/MRI/ultrasound) and a modern radiation-therapy linear accelerator. Operational systems include the MEDITECH Expanse electronic health record and SCMG Patient Portal, Clockwise.MD patient queuing, the SCH NOW mobile app, symplr for workforce/credentialing, ADP for payroll, and Citrix for remote access. A 2021–2022 capital program added Operating Room Seven, a new Endoscopy Suite with Cupron antimicrobial surfaces, an expanded Emergency Department with Fast Track and hydrogen peroxide air cleansing, the 15-bed Borda 1 acuity-adaptable unit, and a renovated Balise entrance.

Revenue is generated almost entirely through fee-for-service patient care billed to insurance providers (BCBS RI and others) and patients, supplemented by a $50 no-show policy that monetizes appointment compliance. The organization does not disclose revenue publicly, has no parent company, and is governed by a Board of Trustees with no private equity or venture capital backing. Strategic partnerships with Ortho Rhode Island, The Vascular Experts, Rhode Island Medical Imaging, and educational pipelines with CCRI and 911 Programs extend clinical and workforce capacity. The CEO has publicly addressed exploration of partnerships and mergers, signaling possible future consolidation activity.

Name

South County Health

Legal name

South County Health

Website

https://southcountyhealth.org

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

South County Health is an independent, non-profit community healthcare system based in Wakefield, Rhode Island, serving Washington County and adjacent counties through South County Hospital, five Medical & Wellness Centers, and specialty centers offering primary, surgical, cancer, cardiovascular, and women's health services.

Ownership category

akta.pro rank

Product category

Hospital and Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Offices of Physicians (62111), Ambulatory Health Care Services (621), Offices of Physicians (6211)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

Keywords

• Hospital healthcare services
• Robotic surgery center
• Cancer care treatment
• Cardiovascular care services
• Primary and specialty care

Headquarters

HQ city

Wakefield

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Patient Care Services: South County Health generates revenue through comprehensive healthcare services including primary care, specialty care, hospital services, surgical procedures, diagnostic imaging, laboratory services, pharmacy, home health, and hospice care. Services are billed through fee-for-service arrangements with insurance providers and patients.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

South County Health operates an integrated non-profit community healthcare system anchored by South County Hospital in Wakefield, RI, delivering primary care, specialty care, and inpatient services across multiple Medical & Wellness Centers. Its core offering includes an Institute for Robotic Surgery (da Vinci XI, Mako SmartRobotics, ExcelsiusGPS, Aquablation Therapy), comprehensive Cancer Care (infusion, radiation, navigation), Cardiovascular Care (Cardiac Cath Lab, vascular surgery), Women's Health, Orthopedics, Emergency Department, and allied services (diagnostic imaging, lab, pharmacy, home health, hospice). Patient access is supported by a MEDITECH-based Patient Portal, SCH NOW mobile app, and Virtual Visits.

Product overview

South County Health operates as an integrated healthcare system providing comprehensive medical services through a network of hospitals, outpatient facilities, and digital platforms. The core offering includes South County Hospital with an Institute for Robotic Surgery (featuring da Vinci XI, Mako SmartRobotics, ExcelsiusGPS, and Aquablation Therapy), Primary Care services across multiple Medical & Wellness Centers (East Greenwich, Warwick, Westerly, Wakefield), Specialty Care (Cancer Care, Cardiovascular, Women's Health, Orthopedics, Gastroenterology, Urology), Allied Services (Diagnostic Imaging, Laboratory, Pharmacy, Home Health, Hospice, Wound Care), and 24/7 Emergency Department. Digital patient engagement is enabled through the MEDITECH-based Patient Portal, SCH NOW mobile app, and Virtual Visit telemedicine services. Construction upgrades from 2021 onward have expanded facilities including the Center for Advanced Heart & Vascular Care, new Endoscopy Suite, and enhanced Radiation Therapy with state-of-the-art Linear Accelerator.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Family and Internal Medicine primary care services delivered across Medical & Wellness Centers in East Greenwich, Warwick, Westerly, Wakefield, and Narragansett for local residents seeking ongoing medical care.
• Express Care Walk-in and virtual urgent care for minor injuries and illnesses, available seven days a week with extended hours at locations including Warwick.
• Virtual Visits Telemedicine video visits allowing patients to consult with South County Health providers remotely for primary care and follow-up appointments.
• Cancer Care Comprehensive oncology services including Infusion Therapy and Chemotherapy, Radiation Therapy with Linear Accelerator, Nurse Navigators, and Cancer Rehab, Wellness, and Support programs.
• Cardiovascular Care Heart and vascular services including the Anticoagulation Clinic, Cardiac Cath Lab, Cardiology, Cardiopulmonary Rehab, and Vascular Surgery integrated into the Center for Advanced Heart & Vascular Care.
• Center for Women's Health Obstetrics, Gynecology, 3D Mammography, Breast Health Program, and Certified Nurse Midwife services delivered in a Baby-Friendly designated hospital at Wakefield, Newport, Warwick, and Westerly.
• Institute for Robotic Surgery Robotic-assisted surgery program featuring the da Vinci XI Surgical System, Mako SmartRobotics for joint replacement, ExcelsiusGPS for spine surgery, and Aquablation Therapy for enlarged prostate, performing more than 17,000 robotic joint replacements since 2010.
• Orthopedics Center Comprehensive orthopedic services covering elbow, foot/ankle, hand/wrist, hip, knee, shoulder, and spine with robotic-assisted procedures, specialized joint class programs, and rehabilitation.
• Emergency Department 24/7 emergency care at South County Hospital with optimized triage, ED Fast Track bays for minor symptoms, expanded negative pressure airflow, and hydrogen peroxide air-cleansing systems.
• Gastroenterology Gastroenterology diagnosis and treatment delivered through a new Endoscopy Suite equipped with an Endoscopy Ultrasound System (EUS) and Cupron antimicrobial technology.
• Urology Urological care including treatment for prostate conditions with access to Aquablation Therapy robotic waterjet treatment for enlarged prostate.
• Diagnostic Imaging Diagnostic imaging services including X-Ray, CT, MRI, ultrasound, and 3D Mammography provided across the hospital and Medical & Wellness Centers.
• Laboratory Services Clinical laboratory testing and analysis services supporting inpatient, outpatient, and physician practice needs across the system.
• Pharmacy Hospital pharmacy services including prescription fulfillment and a Pharmacy Residency Program for professional development.
• Home Health In-home healthcare services including Palliative Care, Rehabilitation Programs (BIG & LOUD Therapy for Parkinson's, OT, PT, Speech Therapy), Chronic Disease Management, and Wound Care, rated 5-star by CMS.
• Hospice Care End-of-life care services providing comfort and support for patients and families.
• Wound Care Specialized wound care treatment center designed to accommodate bariatric patients and those with decreased mobility, co-located with Cardiac Rehab.
• Intensive Care Unit Critical care unit including the Borda 1 Acuity Adaptable Unit, a 15-bed inpatient unit capable of treating medical, surgical, bariatric, and respiratory isolation patients.
• Patient Portal SCMG Patient Portal built on MEDITECH Expanse enabling patients to access medical records, self-schedule appointments, pay bills, and communicate with providers.
• SCH NOW App Mobile application providing simple mobile access to healthcare, including getting in line for Express Care and Lab services or starting a Virtual Visit.
• Medical & Wellness Centers Multi-specialty outpatient facilities in East Greenwich, Warwick, Westerly, and Wakefield providing Primary Care, Specialty Services, Diagnostic Imaging, Lab, and Express Care.

Quantifiable outcome

• Top 15% of hospitals nationally for Patient Experience
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• The Vascular ExpertscoreStrategic or Co-development PartnerVascular surgery professionals partnering with South County Health's Center for Advanced Heart & Vascular Care to provide comprehensive vascular disease treatment including spider and varicose veins, rosacea, and other vascular conditions.
• Rhode Island Medical ImagingcoreStrategic or Co-development PartnerSpecialized radiologists providing imaging services for breast cancer diagnosis and treatment at the Breast Health Center, working in conjunction with award-winning cancer care.
• Ortho Rhode IslandcoreStrategic or Co-development PartnerOrthopedic providers and services integrated into the Center for Advanced Orthopedic Surgery within the renovated Medical Office Building, offering comprehensive musculoskeletal care.
• 911 ProgramsminorStrategic or Co-development PartnerEducational partnership for CNA Training Program - a paid six-week training program to prepare participants for certified nursing assistant licensure, transitioning to Patient Care Technician roles.
• Community College of Rhode IslandminorStrategic or Co-development PartnerEducational partnership for Surgical Technician Program - a 12-month certificate program with full tuition covered by South County Health for accepted applicants.
• Blue Cross Blue Shield of Rhode IslandcoreOthersInsurance partnership offering VantageBlue and BlueSolutions health plans to employees, providing access to national BCBS network of hospitals and physicians through BlueCard Network.
• Delta Dental of Rhode IslandcoreOthersDental insurance partnership providing two dental plan options covering preventative, diagnostic, basic, and major dental treatment.
• TransamericacoreOthersRetirement plan provider for 403(b) Retirement Plan, offering retirement savings and planning tools for employees.
• Money Management InternationalminorOthersFinancial wellness program providing onsite education workshops, free credit counseling, debt management assistance, and on-demand financial education resources.
• Rhode Island Student Loan Authority (RISLA)minorOthersPartnership for college planning services, financial aid assistance, scholarship searches, low-cost education loans, and exclusive rate discounts for refinancing student loans.
• Norton LifeLockminorOthersIdentity theft protection coverage offered to staff at minimal cost as part of voluntary benefits program.
• Coastline EAPminorOthersEmployee Assistance Program providing confidential consultation and support for employees and family members regarding career, wellbeing, and mental/emotional health challenges.

Scale indicators4 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Trinity Health Of New England: Trinity Health Of New England operates Mercy Medical Center, Saint Francis Hospital, and other CT/MA hospitals as part of national Trinity Health. Comparable as a Catholic-system-affiliated non-profit with system-level capital backing that competes for physicians, patients, and partnerships across the region.
• Yale New Haven Health: Yale New Haven Health is a large Connecticut-based academic-affiliated system that owns Westerly Hospital, located inside South County Health's primary service area. Comparable as a system-level incumbent with capital scale and tertiary capability that can encroach on South County's catchment.
• Hartford HealthCare: Hartford HealthCare is a large Connecticut non-profit system with multiple hospitals and ambulatory sites across the state. Comparable as a broad New England incumbent with the capital base and consolidation strategy that pressures independent community systems in the region.
• Baystate Health: Baystate Health is a western Massachusetts non-profit system operating Baystate Medical Center and community hospitals. Comparable as a New England non-profit regional system with similar mix of academic-affiliated tertiary care, community hospital network, and employed-physician primary care.

Regional players

• Lawrence + Memorial Hospital: Lawrence + Memorial Hospital is a Yale New Haven Health-affiliated community hospital in New London, CT serving the southeastern CT/RI coastal corridor. Comparable as a similarly sized coastal community hospital serving an overlapping demographic and clinical referral base.
• Southcoast Health: Southcoast Health operates community hospitals in southern Massachusetts (Charlton, St. Luke's, Tobey) just across the RI border. Comparable as a regional non-profit community hospital system competing for similar coastal New England patient populations and facing parallel reimbursement dynamics.
• Sturdy Health: Sturdy Health (formerly Sturdy Memorial Hospital) is a non-profit community hospital in Attleboro, MA serving the Bristol County/RI border region. Comparable as a similarly sized independent community system with primary care, surgical, and outpatient services in an adjacent geography.

Direct peers

• Lifespan: Lifespan is the largest non-profit hospital system in Rhode Island, operating Rhode Island Hospital, Miriam Hospital, and Newport Hospital with similar community-hospital economics and the same RI reimbursement environment. Directly comparable on scale, geography, and non-profit governance structure.
• Care New England: Care New England is a Rhode Island-based non-profit health system operating Kent Hospital and Women & Infants Hospital, with overlapping primary care, women's health, and surgical service lines. Same regional market, same payer mix, and similar mid-size community system profile as South County.
• CharterCARE: CharterCARE operates Roger Williams Medical Center and Our Lady of Fatima Hospital in Rhode Island as a community-focused non-profit system. Comparable as a similarly sized RI community hospital system facing the same state-level reimbursement and primary care access dynamics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/schealthri
• YouTubeyoutube.com/southcountyhospital
• Facebookfacebook.com/southcountyhealth
• LinkedInlinkedin.com/company/south-county-health
• Instagraminstagram.com/southcountyhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South County Health