easyconsult
easyconsult is a Vienna-based Microsoft Dynamics 365 implementation partner founded in 2015, specializing in Customer Service and Field Service deployments for B2B manufacturers in the DACH region, augmented by proprietary SAP integration and key account management add-ons.
- Company typePrivate
- Founded2015
- HeadquartersVienna, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What easyconsult does
easyconsult GmbH is a Vienna-based Microsoft Dynamics 365 implementation and consulting partner founded in 2015, specializing in Microsoft Dynamics 365 Customer Service and Dynamics 365 Field Service for B2B manufacturing companies in the DACH region (Austria, Germany, Switzerland). The firm operates as a professional services organization with 11-50 employees, delivering quote-based implementation, migration, configuration, and ongoing support engagements, supplemented by two proprietary add-on modules - the easy SAP Process Integration Platform (which standardizes SAP-to-Dynamics 365 ERP data synchronization in hours rather than weeks) and easy Key Account Management - as well as a Microsoft-sponsored Tailored Demo offering (valued at approximately €4,000) for qualified prospects.
The company's technology stack is built entirely on the Microsoft ecosystem, with deep integration into Microsoft 365 (Outlook, SharePoint, Office 365), Dynamics 365 Business Central, Microsoft Power Pages, and Microsoft IoT/Connected Field Service. The firm is positioning itself at the intersection of customer service automation and field service optimization for manufacturing enterprises, addressing pain points such as rising service volumes without proportional headcount growth, disconnected CRM-ERP data, and inefficient field technician scheduling. Since 2015, easyconsult has completed more than 200 projects for 60+ customers, with a visible enterprise reference base that includes Kuhn Holding, Fröling, Meusburger, Kreisel, Neuman Aluminium, Prefa, Schwarzmueller, Scania, Poettinger, Starlinger, and EMCO.
Revenue is generated exclusively through direct enterprise sales and consulting engagements, with no disclosed pricing model or contract minimums. The firm holds the Microsoft Solution Partner Designation for Business Applications (awarded 2024) and runs a content-driven demand-generation program centered on its AI Reality Check webinar and newsletter series. easyconsult is privately held with no disclosed external funding, no parent company, and no identified institutional investors; the company is led by Managing Director Mag. Oliver Witvoet and Managing Partner Anton Malischew. The firm is actively operating, with ongoing client engagements, content production, and a 2024 CRM Open Day event co-hosted with World Direct in Tirol signaling continued demand-generation investment.
easyconsult firmographics
Firmographics- Name
- easyconsult
- Legal name
- easyconsult GmbH
- Website
- https://easyconsult.at
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- easyconsult is a Vienna-based Microsoft Dynamics 365 implementation partner founded in 2015, specializing in Customer Service and Field Service deployments for B2B manufacturers in the DACH region, augmented by proprietary SAP integration and key account management add-ons.
- Ownership category
- akta.pro rank
easyconsult industry classification
Industry- Product category
- CRM Consulting & Microsoft Dynamics 365 Implementation Services
- NAICS
- Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
- akta.pro secondary industries
- B2B/EDI & Partner Integration (BPAMAOAJ), B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK), Cloud-Native Application Development (Containers/Kubernetes/Serverless) (BPAEAFAE)
Keywords
Where easyconsult is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices1 record
Markets served
easyconsult business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Microsoft Dynamics 365 Implementation & Consulting Services: easyconsult generates revenue by implementing, customizing, and consulting on Microsoft Dynamics 365 Customer Service and Field Service for B2B clients. Revenue is derived from professional services engagements including initial assessment, configuration, migration, and ongoing support.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Tailored Demo (Microsoft-sponsored) |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
easyconsult product offering
Product offeringCore offering
easyconsult GmbH implements, customizes, and consults on Microsoft Dynamics 365 Customer Service and Field Service for B2B clients, primarily in the manufacturing sector across Austria, Germany, and Switzerland. The firm complements these implementations with proprietary add-ons (easy SAP Process Integration Platform for SAP-ERP-to-CRM connectivity, and easy Key Account Management) and supporting services such as the AI Reality Check assessment series and Microsoft-sponsored Tailored Demo sessions.
Product overview
easyconsult is a Microsoft Dynamics 365 partner offering a portfolio of implementation and consulting services centered on two core Microsoft products: Dynamics 365 Customer Service and Dynamics 365 Field Service. These are complemented by proprietary add-on modules including the easy SAP Process Integration Platform (for ERP integration) and easy Key Account Management. The company also provides supporting services such as AI Reality Check assessments (testing and evaluating AI features in real-world scenarios) and Tailored Demo sessions (customized pre-purchase demonstrations). The overall offering is a platform-plus-services model where the Microsoft Dynamics 365 modules serve as the foundation, augmented by easyconsult's proprietary tools and consulting expertise.
Differentiator
Problem solved
Functional benefit
Brands
- easy Key Account Management: Add-on solution for key account management within Microsoft Dynamics 365
- easy SAP Process Integration Platform
- AI Reality Check
Products and services
- Microsoft Dynamics 365 Customer Service Implementation Consulting, configuration, and implementation service for Microsoft Dynamics 365 Customer Service and Omnichannel for Customer Service, including Microsoft Copilot integration. Designed for B2B enterprises that need to deliver personalized, cross-channel customer service without increasing headcount.
- Microsoft Dynamics 365 Field Service Implementation
- easy SAP Process Integration Platform Proprietary standardized integration tool that connects SAP ERP systems with Microsoft Dynamics 365 CRM, transferring sales-relevant master data, quotes, orders, invoices, delivery status, pricing, and discounts to provide a 360-degree customer view for sales staff. Installation and configuration can be completed in hours.
- easy Key Account Management Proprietary add-on solution for key account management within Microsoft Dynamics 365.
- AI Reality Check Assessment and webinar series that tests and evaluates Microsoft Dynamics 365 AI features in real-world scenarios, providing honest, practical insights for service decision-makers on what works and where limits exist.
- Tailored Demo Customized demonstration service in which Microsoft Dynamics 365 is configured specifically for a prospect's requirements, showing exactly how the solution would work for their processes before purchase. The cost of analysis, customization, and demo is sponsored by Microsoft (valued at approximately €4,000) for qualified prospects.
Quantifiable outcome
- Migration of CRM system completed in one weekend (Kuhn Holding)
- +3 more outcomes
Companies that use easyconsult
Customer profileNamed customers13 records
Segments1 record
Ideal customer profiles1 record
easyconsult technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability7 records
Feature1 record
easyconsult partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- World DirectminorCo-host of the CRM Open Day 2024 event held at World Direct's headquarters in Sistrans near Innsbruck. World Direct is an IT infrastructure and software developer. The partnership enabled a combined B2B/B2C customer networking event.
- MicrosoftcoreMicrosoft Dynamics 365 partner since 2015. easyconsult implements and consults on Microsoft Dynamics 365 Customer Service and Field Service, with expertise in AI/Copilot integration, omnichannel, and field service optimization. Holds Microsoft Solution Partner Designation for Business Applications (2024).
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
easyconsult competitors and assessment
Company assessmentBroad incumbents
- Avanade: Joint venture between Accenture and Microsoft, Avanade is one of the largest global Microsoft Dynamics 365 implementation partners. Competes with easyconsult on enterprise Dynamics deployments but operates across all industries and geographies, lacking easyconsult's manufacturing vertical depth.
- Hitachi Solutions: Global Microsoft Dynamics 365 Gold Partner with extensive practice in ERP and CRM implementations. Similar Dynamics 365 focus but much larger scale and broader geographic footprint than easyconsult's DACH-only, manufacturing-focused offering.
- KPMG Microsoft Business Solutions: KPMG's Dynamics 365 practice (formerly Adoxia/Catapult Systems) delivers enterprise Dynamics implementations globally. Competes with easyconsult on larger enterprise deals in DACH manufacturing, with broader consulting bench but less vertical depth.
- TietoEVRY: Nordic-headquartered IT services firm with Microsoft Dynamics 365 practice serving enterprise customers across Northern Europe and DACH. Comparable Dynamics implementation focus but at much larger scale and broader geographic reach.
Direct peers
- Power Objects: Specialized Microsoft Dynamics 365 CRM and Power Platform implementation partner (now part of Hitach Solutions). Closely comparable to easyconsult in service model—pure-play Dynamics partner delivering implementation and consulting for mid-market and enterprise customers.
- CRM Partners: Dutch-based specialized Microsoft Dynamics 365 CRM and Field Service implementation partner serving European enterprise customers. Very comparable in service model and Microsoft focus, with similar mid-market positioning but broader geographic reach.
- Sorba.ai (formerly SORBAI): German Microsoft Dynamics 365 implementation partner with focus on CRM and Field Service. Most directly comparable peer to easyconsult given similar DACH manufacturing customer base, comparable size, and pure-play Dynamics 365 service model.
Regional players
- SKAYLINK: German-based Microsoft Dynamics 365 and Azure implementation partner serving the DACH region. Directly comparable geographic focus and similar mid-market Dynamics consulting model, though broader in technology scope than easyconsult.
- Phoenix Software: Austrian Microsoft Dynamics 365 partner serving DACH region. Geographic competitor to easyconsult within Austria with similar mid-market Dynamics focus, though with broader solution portfolio.
- Be-Think (Austria): Austrian IT consultancy with Microsoft Dynamics 365 CRM implementation capabilities. Local competitor within the Austrian market with similar target customer size, though broader technology scope beyond pure Dynamics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
easyconsult social profiles
Digital presenceeasyconsult compliance and trust
Trust signalCompliance1 record
easyconsult financial estimates
Financial estimateRevenue estimate
Valuation estimate
easyconsult leadership team
Management profileNumber of profiles
Profiles6 records
easyconsult funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
easyconsult M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about easyconsult
What does easyconsult do?
easyconsult GmbH implements, customizes, and consults on Microsoft Dynamics 365 Customer Service and Field Service for B2B clients, primarily in the manufacturing sector across Austria, Germany, and Switzerland. The firm complements these implementations with proprietary add-ons (easy SAP Process Integration Platform for SAP-ERP-to-CRM connectivity, and easy Key Account Management) and supporting services such as the AI Reality Check assessment series and Microsoft-sponsored Tailored Demo sessions.
Is easyconsult a public or private company?
easyconsult is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was easyconsult founded?
easyconsult was founded in 2015. It employs 11 to 50 people.
Where is easyconsult based?
easyconsult is headquartered in Vienna, Austria, in the Europe region.
How does easyconsult make money?
One revenue line is on record: microsoft Dynamics 365 Implementation & Consulting Services.
Who are easyconsult's main competitors?
Broad incumbents on record are Avanade, Hitachi Solutions, KPMG Microsoft Business Solutions and TietoEVRY. Direct peers are Power Objects, CRM Partners and Sorba.ai (formerly SORBAI). Regional players are SKAYLINK, Phoenix Software and Be-Think (Austria).
Does easyconsult have an API?
No public API is recorded for easyconsult.
What industry is easyconsult in?
easyconsult's product category is CRM Consulting & Microsoft Dynamics 365 Implementation Services. Its primary akta.pro industry code is HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites, with a secondary code of BPAMAOAJ, B2B/EDI & Partner Integration. Its NAICS code is 541512 and its SIC code is 7373.