Frameweld

What Frameweld does

Frameweld is a privately held, 100% employee-owned LLC founded in 2000 and headquartered in Long Island City, New York. The company builds accessible digital products and provides custom software development services for federal and state government agencies, educational institutions, healthcare/CME providers, and Fortune 100 enterprises. It operates as a Small Disadvantaged Business and Minority-Owned Business, and holds GSA IT Schedule 70 contract #GS-35F-506CA, which enables direct federal procurement of its IT services.

The company's product portfolio consists of four interconnected platforms. SyncWords is a cloud-based closed caption automation service built on proprietary deep neural networks (CNNs, LSTMs, RNNs) for speech analysis and phoneme classification, claiming 5x better timing performance than Google. Workshop is an online video platform for creating and publishing rich media presentations with synchronized slides, captions, and chapters. Encourse is a learning management platform supporting custom workflows, flipped classroom models, and certification, with ACCME compliance for medical education. Recapd delivers real-time live captioning to web and mobile devices. All four products are API-first and integrate with infrastructure providers including Amazon S3, Limelight CDN, Google Analytics, YouTube, and iTunes. Frameweld supplements its products with a professional services business spanning digital strategy, UX/UI design, custom web and mobile development, accessible web development, cybersecurity, and cloud platform services.

Frameweld's revenue mix combines subscription SaaS (SyncWords, Workshop, Encourse, Recapd) with custom software development services and managed services delivered through GSA contracting. Go-to-market is primarily enterprise field sales into government and education, supplemented by self-service SaaS adoption and event-driven lead generation (NAB Show, ICASSP, AHEAD, NASDSE, Government Video Expo). Notable customers include Bloomberg, TED, IBM, Columbia University, the National Education Association, Dignity Health, the Pennsylvania Department of Education, the Westat-led IDEA Data Center for the US Department of Education, and federal agencies including the Departments of the Interior and Transportation. Frameweld is self-funded and has not raised outside capital.

Name

Frameweld

Legal name

Frameweld LLC

Website

https://frameweld.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Frameweld is an employee-owned, 100-person-scale government contractor and SaaS provider building accessibility-first video, learning, and captioning products — notably SyncWords — for federal, education, healthcare, and media clients.

Ownership category

akta.pro rank

Product category

Learning and Video Accessibility Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Remote Review, Approval & Dailies (screening, annotations, version compare) (MPAHANAB)

akta.pro secondary industry

Cloud Editing & Finishing Platforms (NLE in cloud, conform, color) (MPAHANAA)

Keywords

• Closed caption automation
• Online learning platform
• Video presentation software
• Live captioning services
• Accessible e-learning

Headquarters

HQ city

Long Island City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development Services: Professional services including digital strategy, UX/UI design, custom web and mobile development, accessible web development, cybersecurity, and cloud platform services for government, education, and corporate customers.
2. SaaS Products (SyncWords, Workshop, Encourse, Recapd): Cloud-based software products delivered as subscription services with API access. SyncWords automates captioning, Workshop provides video presentation platform, Encourse delivers learning management, Recapd offers live captioning.
3. GSA Government Contracting: GSA IT Schedule 70 contract (GS-35F-506CA) enabling direct procurement by federal government agencies for IT services and solutions under pre-negotiated terms.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Frameweld develops and sells four cloud-based SaaS products: SyncWords (closed caption automation using proprietary deep neural networks), Workshop (online video presentation platform with synchronized content and search), Encourse (learning management platform for online course delivery and certification), and Recapd (live captioning for events and meetings). The company also provides custom software development services including digital strategy, UX/UI design, accessible web development, and cloud platform services to government, education, and corporate clients.

Product overview

Frameweld offers a portfolio of four interconnected products focused on learning, collaboration, video, and accessibility. SyncWords provides automated closed captioning using proprietary deep neural networks. Workshop is an online video platform for creating rich media presentations with synchronized content and powerful search. Encourse is a learning management platform supporting custom workflows and certification. Recapd delivers live captions to web and mobile devices. These products share common accessibility principles, integrate via APIs, and collectively serve education, healthcare, government, and media sectors.

Differentiator

Problem solved

Functional benefit

Brands

• SyncWords: Automated closed captioning platform using proprietary deep neural network technology for caption automation with precision timing.
• Workshop
• Encourse
• Recapd

Products and services

• SyncWords Closed caption automation platform that uses proprietary deep neural network technology to automatically generate accurate captions when media and transcripts are provided. Achieves 5x better timing automation than competitors including Google. Supports English and Spanish language captioning.
• Workshop Online video platform that transforms video into presentations with synchronized slideshows, captions, chapters, speakers, files, and links. Features powerful search, accessibility tools, mobile delivery, embeddable iframes, and a live webcasting extension (Workshop Live).
• Encourse Learning management platform for creating, delivering, and managing online courses with assessments, rich media, and certification. Supports diverse instructional approaches including flipped classroom models, self-paced certification courses, and synchronous MOOCs. Includes learning analytics and dynamic reporting.
• Recapd Live captioning platform that delivers real-time captions to web browsers, mobile devices, or embedded on websites. Enables clients to capture, archive, export, and search through hours of live captions for broadcast, government, and education use. Milestone: 30,000+ hours of live captions captured and archived.
• Custom Software Development Services Professional services including digital strategy, UX/UI design, custom web and mobile development, accessible web development, cybersecurity, and cloud platform services. Delivered to government, education, and corporate customers, often under multi-year contracts and via the GSA IT Schedule 70 vehicle.

Quantifiable outcome

• 5x better timing automation performance than Google and competitors
• +6 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• WestatcoreStrategic or Co-development Partner · 1 January 2013Westat, one of the nation's leading research organizations, partnered with Frameweld to successfully pursue a five-year US Department of Education grant to create the IDEA Data Center. Frameweld serves as the lead technology partner, contributing strategy, design, and development for both public-facing technology and internal collaboration systems. In the first two years, 10 major systems and 29 major updates were launched.
• National Captioning InstitutecoreStrategic or Co-development Partner · 1 January 2011Frameweld partnered with the National Captioning Institute to serve hundreds of customers and provide access to countless end users for events, live meetings, webcasts, and classes through the Recapd live captioning platform.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 3Play Media: 3Play Media provides closed captioning, transcription, and audio description services with AI-assisted and human workflows, serving education, media, and enterprise customers. Direct competitor to Frameweld's SyncWords caption automation and Recapd live captioning offerings.
• Verbit: Verbit is an AI-powered transcription and captioning platform serving education, legal, and media markets with a hybrid AI-plus-human model. Competes directly with SyncWords in automated captioning, particularly in higher education and government-adjacent verticals.
• Rev: Rev provides AI- and human-powered transcription, captioning, and subtitling services globally. Closely comparable to Frameweld's caption automation and transcription business, with similar product-led and self-service positioning.
• Otter.ai: Otter.ai provides AI meeting transcription with live captions, summaries, and searchable archives for enterprise and education. Comparable to Frameweld's Recapd live captioning platform and SyncWords' automated transcription capabilities.
• Panopto: Panopto is a video platform with automated captioning, search, and LMS integrations built for education and enterprise. Directly comparable to Frameweld's Workshop video platform and SyncWords caption automation, particularly in higher education.
• YuJa: YuJa provides video management, lecture capture, and accessibility tools (including auto-captioning) for higher education. Overlaps directly with Frameweld's Workshop and SyncWords products in the same educational buyer base.
• CaptionMax: CaptionMax is a professional captioning and subtitling services provider for broadcast, education, and government, similar in scope to Frameweld's captioning services and SyncWords automation.

Emerging players

• Sonix: Sonix is an AI transcription and captioning platform with multilingual support and editing workflows. A smaller, fast-moving competitor to SyncWords focused primarily on automated transcription with lighter enterprise/government presence.
• Descript: Descript provides AI-powered audio and video editing with integrated transcription, captions, and collaboration. Comparable to Frameweld's Workshop and SyncWords from a media creation workflow perspective, though focused on content creators rather than enterprise/government buyers.

Broad incumbents

• Kaltura: Kaltura is an established video platform with broad LMS, webinar, and OTT offerings for education and enterprise, including captioning capabilities. A broader incumbent to Frameweld's Workshop with overlapping capabilities but a much wider product portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/frameweld
• Facebookfacebook.com/frameweld
• LinkedInlinkedin.com/company/frameweld

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Frameweld