Symbiose
Symbiose sells, rents, and maintains printing and office equipment from Canon, Samsung, and HP for public administrations, local authorities, and SMBs across five departments in southern France. Founded in 2007, headquartered in Théziers.
- Company typePrivate
- Founded2007
- HeadquartersThéziers, France
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Symbiose does
Symbiose is a privately held, founder-owned French regional provider of office equipment and digital solutions, headquartered in Théziers (Gard) and operating across five departments in southern France through four physical agencies (Théziers, Sorgues, Nîmes, Alès). Founded in 2007 by co-managers Guillaume Jammes and Rémi Azaïs, the company sells, rents, and maintains photocopiers, multifunction devices, and printers — primarily from Canon, Samsung, and HP — for local authorities, public administrations, and small-to-medium professional businesses. Beyond its core printing business, Symbiose offers a portfolio of adjacent digital solutions: Symbiose Backup for secure data storage, rental of IT hardware (PC, Mac, Surface Pro), telephone system rental, digital signage displays, and web-marketing services, marketed under a single-vendor, proximity-service value proposition.
The company's revenue model blends one-time hardware sales with recurring rental and maintenance contracts, supplemented by professional services in web development and marketing. Pricing is quote-based and not publicly disclosed. Distribution is direct via field sales representatives assigned to specific geographic zones, with named local technicians (Hélène, Coralie, Samuel, and a regional roster) handling after-sales support. The company emphasizes an eco-engagement positioning — AFQP and Energy Star certifications on all equipment, hybrid/electric service vehicles, and free cartridge recycling — explicitly aligned with the procurement criteria of French public-sector clients. A client self-service portal (portail.symbiose-office.fr) supports consumables ordering, intervention requests, and meter readings, anchoring the recurring engagement loop.
Symbiose competes as a relationship-driven regional reseller rather than a national or pan-European player. Its competitive positioning rests on local density (agencies within 50km of clients), bundled service contracts that raise switching costs over the multi-year equipment life, and authorized partnerships with the three principal print OEMs. No external institutional funding, M&A activity, or AI/ML capability is disclosed in the source material, and the company operates with an 11–50 employee headcount band.
Symbiose firmographics
Firmographics- Name
- Symbiose
- Legal name
- Symbiose
- Website
- https://symbiose-office.fr
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Symbiose sells, rents, and maintains printing and office equipment from Canon, Samsung, and HP for public administrations, local authorities, and SMBs across five departments in southern France. Founded in 2007, headquartered in Théziers.
- Ownership category
- akta.pro rank
Symbiose industry classification
Industry- Product category
- Office Equipment Services
- NAICS
- Office Machinery and Equipment Rental and Leasing (53242), Electronic and Precision Equipment Repair and Maintenance (81121)
- SIC
- Computer & Office Equipment (3570), Services-Miscellaneous Equipment Rental & Leasing (7350), Computer Storage Devices (3572)
- akta.pro primary industry
- Printer, Copier & Imaging Equipment Recycling (MPS Returns) (BPALAIAJ)
- akta.pro secondary industries
- Data Protection & Backup Appliances (Backup Targets, Dedup Appliances) (HDACACAI), Managed Backup Operations (On-Prem & Hybrid) (BPAEALAC)
Keywords
Where Symbiose is headquartered
LocationHeadquarters
- HQ city
- Théziers
- HQ country
- France
- HQ region
- Europe
Offices4 records
Markets served
Symbiose business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Equipment Sales: Sale of photocopiers, printers and multifunction devices from Canon, Samsung, and HP brands to businesses and public sector
- Equipment Rental: Rental of printing equipment, IT hardware (PC, Mac, Surface Pro), telephone systems, and digital signage displays
- Maintenance Services: Maintenance and technical support services for installed equipment, including hotline support and spare parts management
- Digital Services: Website development and marketing plan services, digital signage solutions
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Symbiose product offering
Product offeringCore offering
Symbiose sells, rents, and maintains digital office equipment—principally photocopiers, printers, and multifunction devices from Canon, Samsung, and HP—for businesses, public administrations, and local authorities in southern France. The offering extends to managed data backup (Symbiose Backup), IT hardware rental (PC, Mac, Surface Pro), telephony rental, digital signage (Solution Communication), and web-marketing services, supported by a client intervention portal and field-based maintenance teams.
Product overview
Symbiose is a unified solutions provider offering a portfolio of digital office equipment and services. The core offering is the Solution Impression (photocopiers and printers from Canon, Samsung, and HP), supplemented by five additional products: Symbiose Backup for secure data storage, Solution Informatique for computer hardware (PCs, Macs, Surface Pro), Solution Téléphonie for telephone equipment rental, Solution Communication for digital signage, and Solution Web-Marketing for website and marketing services. The company operates as a single integrated platform with services spanning printing, IT, telecommunications, and digital marketing.
Differentiator
Problem solved
Functional benefit
Products and services
- Solution Impression Sale, rental, and maintenance of photocopiers, printers, and multifunction devices sourced from Canon, Samsung, and HP, with bundled after-sales support. Targeted at companies, administrations, and local authorities in southern France.
- Symbiose Backup Managed data backup service (Solution Sauvegarde) providing remote backup of business data with RGPD-compliant handling. Aimed at Symbiose's existing office-technology clients in southern France.
- Solution Informatique Rental of business IT hardware including PCs, Macs, and Surface Pro devices. Marketed to professionals, administrations, and collectivités as a complement to Symbiose's print solutions.
- Solution Téléphonie Business telephony equipment rental and related services, supplied alongside Symbiose's printing and IT offerings to businesses and public-sector clients in southern France.
- Solution Communication (digital signage) Digital signage solutions supplied to businesses, administrations, and collectivités for in-premise communication displays and dynamic content.
- Solution Web-Marketing Website creation and web-marketing services for local businesses and professionals in southern France, complementing Symbiose's hardware-focused solutions.
Quantifiable outcome
- Agencies located within 50km of clients for reduced response time and CO2 emissions
Companies that use Symbiose
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Symbiose technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Symbiose partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- CanoncorePrimary brand partner for photocopiers and multifunction printing devices. Symbiose sells, rents, and maintains Canon branded equipment for clients.
- SamsungcoreBrand partner for photocopiers and printers. Symbiose distributes Samsung office equipment alongside Canon and HP products.
- HPcoreMajor brand partner for printing solutions. HP photocopiers and printers offered through Symbiose's sales and rental programs.
Scale indicators3 records
Recent moves6 records
Expansion highlights2 records
Symbiose competitors and assessment
Company assessmentDirect peers
- Konica Minolta Business Solutions France: Major OEM and managed print services provider competing head-to-head with Symbiose in the French office equipment sale/rental/maintenance market, particularly for SME and mid-market clients and public-sector accounts.
- Ricoh France: Global OEM with a substantial French subsidiary offering printers, multifunction devices, and managed print services, directly overlapping with Symbiose's core photocopier/printer sale, rental, and maintenance offering.
- Canon France: Primary brand partner of Symbiose and a direct competitor in the French market; Canon sells and services its own photocopier and printer portfolio, often competing with or bypassing regional resellers.
- Sharp Business Systems France: Offers printers, multifunction devices, and managed document services to French enterprises and public-sector organizations, with overlapping product, customer, and service-model fit with Symbiose.
- Toshiba Tec France: Sells and services multifunction printers and document solutions across France via direct and partner channels, with comparable customer base and service economics to Symbiose.
- Kyocera Document Solutions France: Offers ECOSYS printers and multifunction devices with associated managed print services in France, competing for the same office-equipment sale, rental, and maintenance opportunities as Symbiose.
- Lexmark France: Provides printers, multifunction devices, and managed print services for French enterprises and public-sector clients, with similar customer overlap and a comparable device-plus-services value proposition.
- Brother France: Sells printers, multifunction devices, and labeling/print solutions through both direct and partner channels in France, competing with Symbiose in the SME and mid-market print equipment segment.
Broad incumbents
- Xerox France: Large incumbent in the French office equipment market with a broad portfolio spanning print hardware, managed print services, and document workflow software, directly competing for the same SME and public-sector contracts Symbiose targets.
Regional players
- Rex Rotary France: Regional French office equipment specialist offering sale, rental, and maintenance of printers and multifunction devices, structurally similar to Symbiose in business model though operating in different French regions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Symbiose social profiles
Digital presenceSymbiose compliance and trust
Trust signalCompliance2 records
Symbiose financial estimates
Financial estimateRevenue estimate
Valuation estimate
Symbiose leadership team
Management profileNumber of profiles
Profiles4 records
Symbiose funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Symbiose M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Symbiose
What does Symbiose do?
Symbiose sells, rents, and maintains digital office equipment—principally photocopiers, printers, and multifunction devices from Canon, Samsung, and HP—for businesses, public administrations, and local authorities in southern France. The offering extends to managed data backup (Symbiose Backup), IT hardware rental (PC, Mac, Surface Pro), telephony rental, digital signage (Solution Communication), and web-marketing services, supported by a client intervention portal and field-based maintenance teams.
Is Symbiose a public or private company?
Symbiose is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Symbiose founded?
Symbiose was founded in 2007. It employs 11 to 50 people.
Where is Symbiose based?
Symbiose is headquartered in Théziers, France, in the Europe region.
How does Symbiose make money?
Four revenue lines are on record. Equipment Sales are the primary driver. The others are equipment Rental, maintenance Services and digital Services.
Who are Symbiose's main competitors?
Direct peers on record are Konica Minolta Business Solutions France, Ricoh France, Canon France, Sharp Business Systems France, Toshiba Tec France, Kyocera Document Solutions France, Lexmark France and Brother France. Xerox France is listed as a broad incumbent. Rex Rotary France is listed as a regional player.
Does Symbiose have an API?
No public API is recorded for Symbiose.
What industry is Symbiose in?
Symbiose's product category is Office Equipment Services. Its primary akta.pro industry code is BPALAIAJ, Printer, Copier & Imaging Equipment Recycling (MPS Returns), with a secondary code of HDACACAI, Data Protection & Backup Appliances (Backup Targets, Dedup Appliances). Its NAICS code is 53242 and its SIC code is 3570.