Transportation Plus
Transportation Plus is a privately held Minneapolis-based transportation company operating the largest private fleet in Minnesota (500+ vehicles) to provide on-demand, airport, wheelchair/STS, NEMT, student, and corporate transportation across the Twin Cities metro area.
- Company typePrivate
- Founded1984
- HeadquartersMinneapolis, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Transportation Plus does
Transportation Plus, Inc. (dba T-Plus, T+Ride, ihail) is a privately held Minnesota corporation operating the largest private passenger transportation fleet in the state, with more than 500 vehicles serving the seven-county Minneapolis-St. Paul metropolitan area. The company runs six service lines from its Minneapolis headquarters and a New Hope, MN operations facility: on-demand point-to-point rides and airport transportation (MSP) under the T+Ride/ihail brand, wheelchair-accessible and Special Transportation Services (STS) for seniors and disabled riders, non-emergency medical transportation (NEMT) for Medical Assistance recipients, K-12 student transport, and corporate accounts covering 1,300+ Twin Cities businesses. The company's fleet serves over 20,000 weekly riders and includes 30+ wheelchair-accessible vans plus 100+ STS ambulatory vehicles, with DOT-certified drivers and ASE-certified in-house mechanics.
The underlying platform consists of the ihail mobile application (iOS/Android) and ihailWeb browser interface, which provide guaranteed-pricing booking, real-time GPS tracking, flight tracking for airport runs, and in-app or in-vehicle payment. Corporate account customers and drivers access dedicated portals (portal.tplusride.com) for booking, invoicing, and scheduling. The company has deployed Samsara AI-powered forward-facing and inward-facing dash cams fleet-wide for safety monitoring, driver-assistance alerts, and panic-button functionality. Pricing is meter-based ($2.50 flag plus $2.50/mile and $0.40/minute waiting) with a $6 MSP airport access fee and no surge pricing for app/online bookings; a Metro Mobility Premium On-Demand tier co-pays $5 customer / $15 Metro Mobility / remainder above $20.
Revenue is generated through six streams: on-demand consumer fares, recurring corporate account billing, NEMT and STS rides billed to insurance plans (BlueRide, HealthPartners, Hennepin Health, Medica, UCare) and Medical Assistance, Metro Mobility paratransit under contract with the Metropolitan Council, school district student transport, and airport service. Distribution combines direct-to-consumer self-serve booking (app, web, phone, text) with channel partnerships through insurance providers, government, and educational institutions. The company competes against ride-share platforms on consumer rides and holds a structurally advantaged position in regulated verticals (NEMT, STS, school transport) where credentialed drivers and contracted-provider status are prerequisites.
Transportation Plus firmographics
Firmographics- Name
- Transportation Plus
- Legal name
- Transportation Plus, Inc.
- Website
- https://tplusride.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Transportation Plus is a privately held Minneapolis-based transportation company operating the largest private fleet in Minnesota (500+ vehicles) to provide on-demand, airport, wheelchair/STS, NEMT, student, and corporate transportation across the Twin Cities metro area.
- Ownership category
- akta.pro rank
Transportation Plus industry classification
Industry- Product category
- Ground Transportation Services
- NAICS
- Transit and Ground Passenger Transportation (485), Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599), Bus and Other Motor Vehicle Transit Systems (485113)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Transportation Services (4700)
- akta.pro primary industry
- Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms (TLAFAIAF)
- akta.pro secondary industries
- Accessible On-Demand & NEMT (Wheelchair/Paratransit Ride Services) (THAIAGAE), Special Needs & Senior Transportation Services (TLAFAKAI), Non-Emergency Medical Transportation (NEMT) (HSABAOAA), On-Demand Ride Coordination & Assisted Rides (TNC/Taxi Brokerage) (HSABAOAJ), Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC)
Keywords
Where Transportation Plus is headquartered
LocationHeadquarters
- HQ city
- Minneapolis
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Transportation Plus business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- On-Demand Transportation Services: Point-to-point transportation services charged by distance and time. No surge pricing with guaranteed fares when booked via app or online. Payment collected at time of booking or in-vehicle.
- Corporate/Business Account Transportation: Recurring transportation services for businesses with weekly, bi-weekly, or monthly billing cycles. Volume-based corporate accounts for employee transportation needs.
- Non-Emergency Medical Transportation (NEMT): Transportation services billed to insurance providers including BlueRide, HealthPartners, Hennepin Health, Medica, and UCare for eligible Medical Assistance recipients.
- Special Transportation Services (STS): Wheelchair-accessible and ambulatory transportation for STS-eligible passengers, billed to state Medical Assistance programs and Medica.
- Student Transportation: School transportation services for public and private K-12 schools in Twin Cities metro area with dynamic routing and online scheduling.
- Airport Transportation: MSP Airport pick-up and drop-off services with $6.00 airport access fee added to all airport trips. Discounted round-trip bookings available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Standard Metered Rate |
| Usage-based | Pay-as-you-go | Airport Service |
| Usage-based | Pay-as-you-go | Metro Mobility Premium On-Demand |
| Usage-based | Pay-as-you-go | Round Trip Airport Discount |
Go-to-market motion3 records
Distribution channels7 records
Marketing channels6 records
Transportation Plus product offering
Product offeringCore offering
Transportation Plus operates a fleet of 500+ vehicles to provide on-demand, pre-scheduled, and contracted ground transportation services across the Twin Cities metro area. Core offerings include taxi/airport rides, wheelchair-accessible (STS) transportation, non-emergency medical transportation (NEMT), K-12 student transportation, and corporate account transportation, all bookable through the proprietary ihail mobile app, web platform, phone, or text.
Product overview
Transportation Plus operates a diversified transportation services platform serving the Greater Minneapolis-St. Paul metro area. The company offers a unified portfolio of services including T+Ride/ihail (on-demand and airport transportation via mobile app and web), Wheelchair/STS Transportation (with 30+ accessible vans and 100+ ambulatory vehicles), Medical Transportation (NEMT services), Student Transportation (Type III certified school transport), and Corporate Transportation (serving 1,300+ businesses). The ihail app and web platform serve as the primary booking and management interface across all service lines, with separate driver and account portals for operational management. The company maintains the largest private fleet in Minnesota with over 500 vehicles, including sedans, minivans, and wheelchair-accessible vans, serving over 20,000 weekly riders across a 7-county service area.
Differentiator
Problem solved
Functional benefit
Products and services
- T+Ride / ihail On-Demand Transportation Primary on-demand transportation booking platform accessible via iOS/Android mobile app and web, offering flexible ride booking with guaranteed pricing, real-time tracking, and multiple payment options for individual consumers in the Twin Cities metro area.
- Airport Taxi Service Pre-arranged pickup and drop-off transportation service to and from Minneapolis-Saint Paul International Airport (MSP), with a $6.00 airport access fee, 10% promotional discount code, and flight tracking. Available since 1977 under the original Airport Taxis brand.
- Wheelchair / STS Transportation
Quantifiable outcome
- 20,000+ weekly riders served across all service categories
- +2 more outcomes
Companies that use Transportation Plus
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
Transportation Plus technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature4 records
Transportation Plus partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- Metropolitan CouncilcoreTransportation Plus is the existing vendor for Metro Mobility paratransit services. The Metropolitan Council has partnered with Carepool to add a premium on-demand option alongside existing Transportation Plus services. Under this arrangement, Metro Mobility customers have a new fee structure where they pay the first $5, Metro Mobility covers $15, and customers cover any remainder over $20.
- BlueRide (Blue Cross Blue Shield of Minnesota)coreContracted NEMT provider for BlueRide members in Minneapolis-St. Paul area. Transportation Plus provides non-emergency medical transportation services billed directly to BlueRide for eligible members.
- HealthPartnerscorePartner through HealthPartners RideCare program for medical transportation services. Transportation Plus provides rides for HealthPartners members needing non-emergency medical transportation.
- Hennepin HealthcoreNEMT provider for Hennepin Health members. Transportation Plus provides transportation services billed to Hennepin Health for eligible members.
- MedicacoreTransportation provider for Medica members including Medical Assistance recipients and STS-eligible passengers. Services billed directly to Medica.
- UCarecoreUCare Health Ride transportation services provider. Transportation Plus provides rides for UCare members billed directly to the insurance provider.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Transportation Plus competitors and assessment
Company assessmentDirect peers
- Uber: Uber is the dominant app-based ride-hailing platform operating in the Twin Cities, competing directly with Transportation Plus for on-demand taxi and airport rides. Both offer mobile-app booking, GPS tracking, and in-app payment, though Uber is asset-light while Transportation Plus owns its fleet.
- Lyft: Lyft is Uber's primary ride-hailing competitor in the U.S., also operating in the Twin Cities metro. It directly competes with Transportation Plus's on-demand taxi and airport services via a comparable smartphone-app booking experience with dynamic (surge) pricing.
- zTrip: zTrip is one of the largest private taxi fleet operators in the U.S. with branded taxi and sedan services across multiple metros. Its fleet-ownership, W-2 driver model and corporate account focus closely mirror Transportation Plus's operating model.
Broad incumbents
- Modivcare: Modivcare (formerly LogistiCare) is the largest U.S. non-emergency medical transportation (NEMT) manager, contracting with state Medicaid programs and MCOs. Transportation Plus competes against Modivcare for the same Minnesota Medicaid and MCO NEMT contracts (BlueRide, HealthPartners, UCare, etc.).
Emerging players
- Carepool: Carepool is an NEMT and on-demand accessible ride provider added in 2025 as a competing premium on-demand vendor alongside Transportation Plus in the Metro Mobility paratransit program — direct competition for the same government-contracted accessible ride volume.
- Veyo: Veyo is a tech-driven NEMT broker operating in multiple states with state Medicaid and health plan contracts. It competes with Transportation Plus for non-emergency medical transportation spend from MCOs and could expand into Minnesota.
- HopSkipDrive: HopSkipDrive is a tech-enabled student transportation platform serving K-12 schools. It competes with Transportation Plus for school district transportation contracts, though with a different (driver-network) model rather than owned fleet.
- Roundtrip: Roundtrip is a healthcare-focused ride-booking platform that partners with health systems and insurers for NEMT. It is comparable to Transportation Plus's medical transportation line as both serve payer-driven NEMT demand, though Roundtrip operates as a technology broker rather than fleet owner.
- GoGoGrandparent: GoGoGrandparent is an on-demand senior ride coordination service that brokers TNC rides for older adults. It is comparable to Transportation Plus's senior and STS segments as both target mobility-limited riders needing accessible, assisted transportation.
Regional players
- Metro Transit (Metropolitan Council): Metro Transit is the public transit operator for the Twin Cities, including the Metro Mobility paratransit program. While not a direct commercial competitor, it is both a contractor (Metro Mobility paratransit) and a contextual substitute for fixed-route service that bounds Transportation Plus's addressable ridership.
Market position
Strengths2 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Transportation Plus social profiles
Digital presenceTransportation Plus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Transportation Plus leadership team
Management profileNumber of profiles
Transportation Plus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Transportation Plus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Transportation Plus
What does Transportation Plus do?
Transportation Plus operates a fleet of 500+ vehicles to provide on-demand, pre-scheduled, and contracted ground transportation services across the Twin Cities metro area. Core offerings include taxi/airport rides, wheelchair-accessible (STS) transportation, non-emergency medical transportation (NEMT), K-12 student transportation, and corporate account transportation, all bookable through the proprietary ihail mobile app, web platform, phone, or text.
Is Transportation Plus a public or private company?
Transportation Plus is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Transportation Plus founded?
Transportation Plus was founded in 1984. It employs 11 to 50 people.
Where is Transportation Plus based?
Transportation Plus is headquartered in Minneapolis, United States, in the North America region.
How does Transportation Plus make money?
Six revenue lines are on record. On-Demand Transportation Services are the primary driver. The others are corporate/Business Account Transportation, non-Emergency Medical Transportation (NEMT), special Transportation Services (STS), student Transportation and airport Transportation.
Who are Transportation Plus's main competitors?
Direct peers on record are Uber, Lyft and zTrip. Modivcare is listed as a broad incumbent. Emerging players are Carepool, Veyo, HopSkipDrive, Roundtrip and GoGoGrandparent. Metro Transit (Metropolitan Council) is listed as a regional player.
Does Transportation Plus have an API?
No public API is recorded for Transportation Plus.
What industry is Transportation Plus in?
Transportation Plus's product category is Ground Transportation Services. Its primary akta.pro industry code is TLAFAIAF, Non-Emergency Medical Transportation (NEMT) Ride-Hailing Platforms, with a secondary code of THAIAGAE, Accessible On-Demand & NEMT (Wheelchair/Paratransit Ride Services). Its NAICS code is 485 and its SIC code is 4100.