TasWater
TasWater is Tasmania's statewide regulated water and sewerage utility, operating as a government-owned statutory corporation that supplies drinking water and wastewater services to approximately 300,000 residential, commercial, and industrial properties through 110 sewage treatment plants and 33 recycled water schemes.
- Company typePrivate
- Founded2013
- HeadquartersHobart, Australia
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What TasWater does
TasWater (legal entity: TasWater Water and Sewerage Corporation) is Tasmania's statewide regulated water and sewerage utility, operating as a government-owned statutory corporation under the Water and Sewerage Industry Act 2008. The company serves approximately 300,000 residential, commercial, and industrial properties across Tasmania through three customer service centers (Moonah, Launceston, Devonport), a statewide pipe network, dams, reservoirs, and 110 sewage treatment plants (33 Level 1 council-regulated, 77 Level 2 EPA-regulated), plus 58 drinking water systems and 33 recycled water schemes that deliver approximately 5,000 megalitres annually to 72 properties for irrigation, golf courses, vineyards, and industrial use.
The core technology is physical water and wastewater infrastructure augmented by digital service channels: eBilling with Xero, MYOB, and Payreq integrations (BPAY biller code 117309), AVDATA electronic key management at public filling stations, and Centrelink/DVA concession verification. TasWater's biosolids reuse program achieves beneficial reuse of more than 99% of treatment byproducts as agricultural fertilizer and soil conditioner. Pricing is set by the Tasmanian Economic Regulator under multi-year Price and Service Plans, with the current PSP5 (2026-2030) delivering 5.7% annual increases, a new variable sewerage charge of $0.22 per kilolitre calculated at 90% of water use, and approximately $1.2 billion of capital investment underwriting major projects including the Kanamaluka/Tamar Estuary protection infrastructure and the Waterworks Upper Reservoir upgrade.
TasWater firmographics
Firmographics- Name
- TasWater
- Legal name
- TasWater Water and Sewerage Corporation
- Website
- https://taswater.com.au
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- TasWater is Tasmania's statewide regulated water and sewerage utility, operating as a government-owned statutory corporation that supplies drinking water and wastewater services to approximately 300,000 residential, commercial, and industrial properties through 110 sewage treatment plants and 33 recycled water schemes.
- Ownership category
- akta.pro rank
TasWater industry classification
Industry- Product category
- Water and Sewerage Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)
- SIC
- Water Supply (4941), Sanitary Services (4950)
- akta.pro primary industry
- Gravity Sewer Collection Networks (Sanitary Sewers) (EUANACAA)
- akta.pro secondary industries
- Non‑Potable Reuse Utilities (Irrigation, Industrial, Cooling) (EUANAGAA), Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD)
Keywords
Where TasWater is headquartered
LocationHeadquarters
- HQ city
- Hobart
- HQ country
- Australia
- HQ region
- Oceania
Offices4 records
Markets served
TasWater business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Others
Revenue model
- Fixed Water Charges: Annual fixed charges based on water meter connection size (20mm to 250mm). Charges range from $412.92 (20mm) to $64,518.85 (250mm) for FY 2026-27. Funds maintenance and upgrading of water infrastructure.
- Fixed Sewerage Charges: Annual fixed charges scaled to water connection size. Charges range from $795.46 (20mm) to $124,290.32 (250mm) for FY 2026-27. Funds sewerage pipes, pump stations and treatment plants.
- Variable Water Charges: Charges per kilolitre of water supplied. Full service: $1.41/kL; Limited water quality (boil water alerts): $1.13/kL. Covers electricity, pumping costs and chemical treatment.
- Variable Sewerage Charges: New usage-based component from 1 July 2026. Calculated at 90% of water use (discharge factor). $0.22 per kL. Reflects that most residential water returns to sewerage system.
- Unconnected Property Charges: Properties within serviced land areas (whether connected or not) pay service charges. FY2026-27: Water $412.92, Sewerage $477.27.
- Connection and Service Fees: Various fees including water/sewer connections, special meter reads ($74.32), meter testing ($97.45 onsite, POA offsite), service locator ($116.29), restriction charge ($128.93), account establishment ($30.66).
- Government Concessions: Tasmanian Government funded concession of up to $249.43 (water $124.72 + sewerage $124.72) for FY 2026-27 for eligible concession card holders.
- Developer Charges: Charges for land development including connection fees and developer charges for new property connections to water and sewerage infrastructure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Fixed Water Charges by Meter Size |
| Subscription | Annual | Fixed Sewerage Charges by Meter Size |
| Usage-based | Pay-as-you-go | Variable Water Charges |
| Usage-based | Pay-as-you-go | Variable Sewerage Charges |
| Subscription | Annual | Government Concession |
| Usage-based | Pay-as-you-go | Water Filling Station Charges |
| One time/ perpetual license | Pay-as-you-go | Sundry Fees |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels8 records
TasWater product offering
Product offeringCore offering
TasWater delivers treated drinking water and sewerage services statewide across Tasmania, operating 110 sewage treatment plants and 58 drinking water systems. It runs 33 recycled water schemes supplying approximately 5,000 megalitres annually to 72 properties, manages trade waste for commercial and industrial customers, operates water filling stations for carters, and provides digital billing (eBilling with Xero/MYOB integration), concessions, and financial hardship support (TasWater Assist). Operations are regulated by the Tasmanian Economic Regulator under the Water and Sewerage Industry Act 2008 through periodic Price and Service Plans.
Product overview
TasWater is Tasmania's statewide water and sewerage utility operating as a single unified service provider. The core offering comprises water supply (drinking water delivery to approximately 300,000 properties) and sewerage services (wastewater collection and treatment through 110 sewage treatment plants). Supporting services include recycled water schemes (33 schemes, ~5,000 ML annually), trade waste management for commercial and industrial customers, water filling stations, and customer support programs including TasWater Assist (financial hardship support) and government concession schemes. Digital services include eBilling with accounting software integration (Xero, MYOB, Payreq), direct debit payment arrangements, and online account management. Infrastructure operations span capital delivery for new developments, asset maintenance, and environmental management including biosolids reuse. The utility operates under regulatory oversight of the Tasmanian Economic Regulator through periodic Price and Service Plans (currently PSP5 for 2026-2030).
Differentiator
Problem solved
Functional benefit
Products and services
- Water Supply Services
Quantifiable outcome
- More than 99% of biosolids are beneficially reused
- +1 more outcomes
Companies that use TasWater
Customer profileSegments5 records
Ideal customer profiles5 records
TasWater technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature3 records
TasWater partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered supporting and core.
- PayreqsupportingPayreq is a third-party platform partner enabling TasWater eBilling for businesses managing multiple accounts. Payreq allows consolidated bill management, BPAY View, and integration with accounting software (Xero, MYOB). Customers can create accounts and register for TasWater bills (biller code 117309) through Payreq.
- AVDATA AustraliasupportingAVDATA Australia administers the electronic key system for public water filling stations, recording water usage, managing customer access, processing credits, and facilitating billing for water carters and filling station users.
- Australian Institute of ConveyancerscoreFormal agreement where conveyancers and solicitors notify TasWater of property sales on behalf of clients. Eliminates need for buyers/sellers to directly notify TasWater of ownership changes. Streamlines change of ownership process for property transactions.
- Environmental Protection Authority (EPA) TasmaniacoreEPA regulates 77 Level 2 sewage treatment plants and authorises recycled water schemes. Works with TasWater on environmental compliance, biosolids management guidelines, and wastewater reuse standards.
- Australian Receivables Limited (ARL)supportingARL is TasWater's debt recovery agency for overdue accounts. Customers referred to ARL must direct all communication to ARL in the first instance.
- Local Government CouncilscoreLocal councils regulate 33 Level 1 sewage treatment plants and are responsible for regulating recycled water schemes. Councils are key stakeholders in water carting registration and environmental management.
Scale indicators5 records
Recent moves5 records
Expansion highlights7 records
TasWater competitors and assessment
Company assessmentDirect peers
- Icon Water: ACT-owned water and wastewater utility operating the ACT and surrounding region under ICRC pricing determinations—directly comparable on size, ownership structure, and regulatory model.
- Hunter Water: NSW state-owned water and wastewater utility serving the Hunter, Newcastle, and Lake Macquarie regions under IPART pricing oversight—comparable mid-size Australian regulated monopoly water business.
- Melbourne Water: Victorian state-owned bulk water and wastewater authority managing major storages, treatment plants, and sewerage catchments, providing a comparable regulated monopoly water utility model in a different Australian state.
- Unitywater: Queensland state-owned water and sewerage service provider for the Sunshine Coast and Moreton Bay regions under QCA pricing oversight, with similar product mix and concession/hardship programmes.
- Sydney Water: State-owned water and wastewater utility for greater Sydney, operating under an independent economic regulator with periodic price determinations—the closest analogue to TasWater's regulatory monopoly model at much larger scale.
- SA Water: South Australian state-owned water utility providing drinking water, sewerage, and recycled water under regulator-set pricing, with a similar statewide monopoly mandate as TasWater.
- Yarra Valley Water: Melbourne-area retail water and sewerage utility operating under Essential Services Commission pricing determinations, comparable to TasWater on regulated retail pricing, customer tariffs by meter size, and recycled water programmes.
- Water Corporation (Western Australia): Western Australian state-owned water utility supplying drinking water, wastewater, and irrigation services across a vast geographic area, closely comparable in ownership structure, product mix, and regulatory oversight.
- South East Water: Melbourne-area water and wastewater retailer regulated by the Victorian ESC, directly comparable to TasWater on tariff structures, customer concessions, and water-quality service standards.
- Queensland Urban Utilities: Queensland's largest water and wastewater business entity serving south-east Queensland under a similar regulator-driven price-setting framework, comparable to TasWater in scale and service scope.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TasWater social profiles
Digital presenceTasWater compliance and trust
Trust signalCompliance4 records
TasWater financial estimates
Financial estimateRevenue estimate
Valuation estimate
TasWater leadership team
Management profileNumber of profiles
Profiles4 records
TasWater funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TasWater M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TasWater
What does TasWater do?
TasWater delivers treated drinking water and sewerage services statewide across Tasmania, operating 110 sewage treatment plants and 58 drinking water systems. It runs 33 recycled water schemes supplying approximately 5,000 megalitres annually to 72 properties, manages trade waste for commercial and industrial customers, operates water filling stations for carters, and provides digital billing (eBilling with Xero/MYOB integration), concessions, and financial hardship support (TasWater Assist). Operations are regulated by the Tasmanian Economic Regulator under the Water and Sewerage Industry Act 2008 through periodic Price and Service Plans.
Is TasWater a public or private company?
TasWater is a private company. It is classified as state government owned and is currently operating.
When was TasWater founded?
TasWater was founded in 2013. It employs 501 to 1,000 people.
Where is TasWater based?
TasWater is headquartered in Hobart, Australia, in the Oceania region.
How does TasWater make money?
Eight revenue lines are on record. Fixed Water Charges are the primary driver. The others are fixed Sewerage Charges, variable Water Charges, variable Sewerage Charges, unconnected Property Charges, connection and Service Fees, government Concessions and developer Charges.
Who are TasWater's main competitors?
Direct peers on record are Icon Water, Hunter Water, Melbourne Water, Unitywater, Sydney Water, SA Water, Yarra Valley Water, Water Corporation (Western Australia), South East Water and Queensland Urban Utilities.
Does TasWater have an API?
No public API is recorded for TasWater.
What industry is TasWater in?
TasWater's product category is Water and Sewerage Utility Services. Its primary akta.pro industry code is EUANACAA, Gravity Sewer Collection Networks (Sanitary Sewers), with a secondary code of EUANAGAA, Non‑Potable Reuse Utilities (Irrigation, Industrial, Cooling). Its NAICS code is 2213 and its SIC code is 4941.