Payreq
Payreq is a private Australian fintech that runs a digital document delivery, billing, and payments platform built on user-owned Smart Mailboxes, serving councils, utilities, large employers, and property managers across Australia, Canada, the USA, the UK, and New Zealand.
- Company typePrivate
- Founded2015
- HeadquartersGladesville, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Payreq does
Payreq is a private Australian fintech founded in 2015 (with a 2012 legal-entity date for the operating company Payreq Services Pty Limited) that operates a digital document delivery, billing, and payments platform built around user-owned 'Smart Mailboxes.' The platform delivers bills, payslips, tax documents, and other communications via encrypted mailboxes accessible through a consumer mobile app and web portal, and supports multi-channel orchestration across digital, print, and email. Core product modules include Payreq Bill&Pay (digital-first rates and billing for councils and utilities), Payreq Everyone (digital payroll document delivery for permanent and transient workforces), Payreq Delivery (secure document sharing), Group Billing/MyBills (multi-property billing for property managers), Peppol eInvoicing (certified Access Point service), and Flexible Payments (PayTo, PayID, BPAY, card, and direct-debit collection with auto-pay and installment plans). The platform is ERP-agnostic, integrating natively with Xero, MYOB, Reckon, PropertyMe, SAP, and JD Edwards, and holds SOC 2 Type 2 and ISO 27001 certifications.
The business generates revenue through a mix of volume-based subscriptions (Payreq Everyone), per-transaction fees (eInvoicing, payments), and partner platform fees via a two-tier Mailhouse Partner Program. Go-to-market is hybrid: enterprise field sales targeting councils, utilities, and large employers; partner channels through mailhouses and accounting software; and product-led self-serve for SMBs and individuals via app stores. The company operates through wholly-owned subsidiaries in Australia, the United Kingdom, New Zealand, Canada, and the United States, and cites enterprise customers including South East Water, Yarra Valley Water, Hornsby Council, Kal Tire, and the Art Gallery of Ontario, alongside an eInvoicing network spanning 18,000+ Australian businesses.
Payreq is a small team (11-50 employees) with no disclosed funding rounds, no M&A activity, and no public revenue figures. Its competitive position rests on regulatory certifications (Peppol Access Point, SOC 2, ISO 27001), the portability of its Smart Mailbox architecture, and integration breadth with major accounting and ERP systems, rather than on AI/ML capability (no AI features or hires are disclosed). The company appears to be in a steady internationalization and product-extension phase, with growth driven by geographic rollout, channel partnerships (notably Mastercard BPX in New Zealand), and regulatory tailwinds from government Peppol mandates.
Payreq firmographics
Firmographics- Name
- Payreq
- Legal name
- Payreq Services Pty Limited
- Website
- https://payreq.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Payreq is a private Australian fintech that runs a digital document delivery, billing, and payments platform built on user-owned Smart Mailboxes, serving councils, utilities, large employers, and property managers across Australia, Canada, the USA, the UK, and New Zealand.
- Ownership category
- akta.pro rank
Payreq industry classification
Industry- Product category
- Digital Bill Presentment and Payment Software
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)
- SIC
- Services-Prepackaged Software (7372), Finance Services (6199)
- akta.pro primary industry
- Biller Direct EBPP Platforms (FSAMAJAA)
- akta.pro secondary industries
- Bill Pay, Invoicing & Payables Platforms (BPAMAFAF), Payouts, Disbursements & Mass Payments Infrastructure (FSAGABAN), Contractor / Freelancer Payments (FSAMAKAC)
Keywords
Where Payreq is headquartered
LocationHeadquarters
- HQ city
- Gladesville
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Payreq business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Subscription - Volume Based: Payreq Everyone charges subscription fees based on volume (number of documents/employees) rather than per-seat licensing. Enables organizations to provide access to all workers including temps and contractors at predictable cost.
- Platform and Transaction Fees: Partners pay platform fee plus wholesale per-transaction fee. Partners can apply margin and pass costs to end clients. No capital investment required for mailhouse partners.
- Digital Delivery Services: Fees for digital document delivery via Smart Mailboxes, replacing traditional print and post. 70c cheaper per document compared to traditional post.
- eInvoicing Services: Peppol eInvoicing access point services for sending and receiving structured eInvoices between businesses and government.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Volume-based subscription for payroll document delivery |
| Subscription | Monthly | Free for property managers and bill payers |
| Transaction based/ take rate | Monthly | Platform fee plus per-transaction fee for partners |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Payreq product offering
Product offeringCore offering
Payreq operates a digital-first document delivery, billing, payments, and information-access platform built around user-owned Smart Mailboxes. It enables councils, utilities, employers, and government agencies to deliver bills, payslips, tax documents, and other communications securely across digital, print, and email channels, and to collect payments via BPAY, PayID, PayTo, cards, and direct debit. The platform also operates as a certified Peppol Access Point for structured eInvoicing.
Product overview
Payreq is a modular digital-first interaction and transaction platform built around user-owned Smart Mailboxes. The core Smart Mailboxes infrastructure underpins multiple product modules: Bill&Pay (rates and billing management for utilities and councils), Everyone (digital payroll document delivery), Delivery (secure document sharing), and Group Billing (multi-property billing for property managers). Additional offerings include Peppol eInvoicing via a certified Access Point, Flexible Payments for diversified payment collection, a consumer-facing Payreq App for individuals to manage bills and paystubs, and a Partner Program for mailhouses. The platform integrates with major accounting software (Xero, MYOB, Reckon), ERP systems (SAP, JD Edwards), and payment networks (BPAY, PayID, PayTo, NPP).
Differentiator
Problem solved
Functional benefit
Brands
- Payreq Bill&Pay: Digital-first rates and billing management solution for utilities and councils.
- Payreq Everyone
- Payreq Delivery
- Smart Mailboxes
- Group Billing
- Payreq MyBills
- Payreq for mailhouses
Products and services
- Payreq Bill&Pay
Quantifiable outcome
- Cashflow improved from 25 days to 9 days (South East Water)
- +6 more outcomes
Companies that use Payreq
Customer profileNamed customers8 records
Segments9 records
Ideal customer profiles6 records
Payreq technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature5 records
Payreq partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- XerocoreXero integration allows business customers to receive bills directly in their Xero organization. Payreq delivers invoices and billing data seamlessly into Xero accounting workflows.
- MYOBcoreMYOB integration enables business customers to receive bills directly in their MYOB accounting software, eliminating manual data entry and transcription errors.
- Reckon Accounts HostedcoreIntegration with Reckon Accounts Hosted allows businesses to receive bills directly in their Reckon accounting platform.
- PropertyMecorePropertyMe integration enables property managers to receive bills directly in their PropertyMe portfolio management software.
- BPAYcoreBPAY payment integration allows customers to pay bills using BPAY, one of Australia's most trusted bill payment methods.
- PayID / NPPcoreNew Payments Platform integration including PayID and PayTo enables real-time payments, instant confirmation, and automated payment setup through banking apps.
- Mastercard Bill Pay Exchange (BPX)coreMastercard BPX service enables businesses in New Zealand to send digital bills to customers' banking apps where they can view, manage, and pay bills seamlessly.
- Peppol NetworkcorePayreq is a certified Peppol Access Point provider, enabling simple, secure, and swift digital invoicing with government agencies and businesses across the Peppol network.
Scale indicators12 records
Recent moves7 records
Expansion highlights5 records
Payreq competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Payreq social profiles
Digital presencePayreq compliance and trust
Trust signalCompliance2 records
Payreq financial estimates
Financial estimateRevenue estimate
Valuation estimate
Payreq leadership team
Management profileNumber of profiles
Profiles5 records
Payreq subsidiaries and ownership
Company hierarchySubsidiaries5 records
Payreq funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Payreq M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Payreq
What does Payreq do?
Payreq operates a digital-first document delivery, billing, payments, and information-access platform built around user-owned Smart Mailboxes. It enables councils, utilities, employers, and government agencies to deliver bills, payslips, tax documents, and other communications securely across digital, print, and email channels, and to collect payments via BPAY, PayID, PayTo, cards, and direct debit. The platform also operates as a certified Peppol Access Point for structured eInvoicing.
Is Payreq a public or private company?
Payreq is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Payreq founded?
Payreq was founded in 2015. It employs 11 to 50 people.
Where is Payreq based?
Payreq is headquartered in Gladesville, Australia, in the Oceania region.
How does Payreq make money?
Four revenue lines are on record. Subscription - Volume Based is the primary driver. The others are platform and Transaction Fees, digital Delivery Services and eInvoicing Services.
Does Payreq have an API?
No public API is recorded for Payreq.
What industry is Payreq in?
Payreq's product category is Digital Bill Presentment and Payment Software. Its primary akta.pro industry code is FSAMAJAA, Biller Direct EBPP Platforms, with a secondary code of BPAMAFAF, Bill Pay, Invoicing & Payables Platforms. Its NAICS code is 52232 and its SIC code is 7372.