TasWater

What TasWater does

TasWater (legal entity: TasWater Water and Sewerage Corporation) is Tasmania's statewide regulated water and sewerage utility, operating as a government-owned statutory corporation under the Water and Sewerage Industry Act 2008. The company serves approximately 300,000 residential, commercial, and industrial properties across Tasmania through three customer service centers (Moonah, Launceston, Devonport), a statewide pipe network, dams, reservoirs, and 110 sewage treatment plants (33 Level 1 council-regulated, 77 Level 2 EPA-regulated), plus 58 drinking water systems and 33 recycled water schemes that deliver approximately 5,000 megalitres annually to 72 properties for irrigation, golf courses, vineyards, and industrial use.

The core technology is physical water and wastewater infrastructure augmented by digital service channels: eBilling with Xero, MYOB, and Payreq integrations (BPAY biller code 117309), AVDATA electronic key management at public filling stations, and Centrelink/DVA concession verification. TasWater's biosolids reuse program achieves beneficial reuse of more than 99% of treatment byproducts as agricultural fertilizer and soil conditioner. Pricing is set by the Tasmanian Economic Regulator under multi-year Price and Service Plans, with the current PSP5 (2026-2030) delivering 5.7% annual increases, a new variable sewerage charge of $0.22 per kilolitre calculated at 90% of water use, and approximately $1.2 billion of capital investment underwriting major projects including the Kanamaluka/Tamar Estuary protection infrastructure and the Waterworks Upper Reservoir upgrade.

Name

TasWater

Legal name

TasWater Water and Sewerage Corporation

Website

https://taswater.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

501–1,000 employees

Short description

TasWater is Tasmania's statewide regulated water and sewerage utility, operating as a government-owned statutory corporation that supplies drinking water and wastewater services to approximately 300,000 residential, commercial, and industrial properties through 110 sewage treatment plants and 33 recycled water schemes.

Ownership category

akta.pro rank

Product category

Water and Sewerage Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Gravity Sewer Collection Networks (Sanitary Sewers) (EUANACAA)

akta.pro secondary industries

Non‑Potable Reuse Utilities (Irrigation, Industrial, Cooling) (EUANAGAA), Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD)

Keywords

• Water utility services
• Sewerage treatment
• Recycled water supply
• Trade waste management
• Regulated water infrastructure

Headquarters

HQ city

Hobart

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Others

Revenue model

1. Fixed Water Charges: Annual fixed charges based on water meter connection size (20mm to 250mm). Charges range from $412.92 (20mm) to $64,518.85 (250mm) for FY 2026-27. Funds maintenance and upgrading of water infrastructure.
2. Fixed Sewerage Charges: Annual fixed charges scaled to water connection size. Charges range from $795.46 (20mm) to $124,290.32 (250mm) for FY 2026-27. Funds sewerage pipes, pump stations and treatment plants.
3. Variable Water Charges: Charges per kilolitre of water supplied. Full service: $1.41/kL; Limited water quality (boil water alerts): $1.13/kL. Covers electricity, pumping costs and chemical treatment.
4. Variable Sewerage Charges: New usage-based component from 1 July 2026. Calculated at 90% of water use (discharge factor). $0.22 per kL. Reflects that most residential water returns to sewerage system.
5. Unconnected Property Charges: Properties within serviced land areas (whether connected or not) pay service charges. FY2026-27: Water $412.92, Sewerage $477.27.
6. Connection and Service Fees: Various fees including water/sewer connections, special meter reads ($74.32), meter testing ($97.45 onsite, POA offsite), service locator ($116.29), restriction charge ($128.93), account establishment ($30.66).
7. Government Concessions: Tasmanian Government funded concession of up to $249.43 (water $124.72 + sewerage $124.72) for FY 2026-27 for eligible concession card holders.
8. Developer Charges: Charges for land development including connection fees and developer charges for new property connections to water and sewerage infrastructure.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

TasWater delivers treated drinking water and sewerage services statewide across Tasmania, operating 110 sewage treatment plants and 58 drinking water systems. It runs 33 recycled water schemes supplying approximately 5,000 megalitres annually to 72 properties, manages trade waste for commercial and industrial customers, operates water filling stations for carters, and provides digital billing (eBilling with Xero/MYOB integration), concessions, and financial hardship support (TasWater Assist). Operations are regulated by the Tasmanian Economic Regulator under the Water and Sewerage Industry Act 2008 through periodic Price and Service Plans.

Product overview

TasWater is Tasmania's statewide water and sewerage utility operating as a single unified service provider. The core offering comprises water supply (drinking water delivery to approximately 300,000 properties) and sewerage services (wastewater collection and treatment through 110 sewage treatment plants). Supporting services include recycled water schemes (33 schemes, ~5,000 ML annually), trade waste management for commercial and industrial customers, water filling stations, and customer support programs including TasWater Assist (financial hardship support) and government concession schemes. Digital services include eBilling with accounting software integration (Xero, MYOB, Payreq), direct debit payment arrangements, and online account management. Infrastructure operations span capital delivery for new developments, asset maintenance, and environmental management including biosolids reuse. The utility operates under regulatory oversight of the Tasmanian Economic Regulator through periodic Price and Service Plans (currently PSP5 for 2026-2030).

Differentiator

Problem solved

Functional benefit

Products and services

• Water Supply Services

Quantifiable outcome

• More than 99% of biosolids are beneficially reused
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• PayreqsupportingTechnology or IntegrationPayreq is a third-party platform partner enabling TasWater eBilling for businesses managing multiple accounts. Payreq allows consolidated bill management, BPAY View, and integration with accounting software (Xero, MYOB). Customers can create accounts and register for TasWater bills (biller code 117309) through Payreq.
• AVDATA AustraliasupportingTechnology or IntegrationAVDATA Australia administers the electronic key system for public water filling stations, recording water usage, managing customer access, processing credits, and facilitating billing for water carters and filling station users.
• Australian Institute of ConveyancerscoreStrategic or Co-development PartnerFormal agreement where conveyancers and solicitors notify TasWater of property sales on behalf of clients. Eliminates need for buyers/sellers to directly notify TasWater of ownership changes. Streamlines change of ownership process for property transactions.
• Environmental Protection Authority (EPA) TasmaniacoreOthersEPA regulates 77 Level 2 sewage treatment plants and authorises recycled water schemes. Works with TasWater on environmental compliance, biosolids management guidelines, and wastewater reuse standards.
• Australian Receivables Limited (ARL)supportingOthersARL is TasWater's debt recovery agency for overdue accounts. Customers referred to ARL must direct all communication to ARL in the first instance.
• Local Government CouncilscoreStrategic or Co-development PartnerLocal councils regulate 33 Level 1 sewage treatment plants and are responsible for regulating recycled water schemes. Councils are key stakeholders in water carting registration and environmental management.

Scale indicators5 records

Recent moves5 records

Expansion highlights7 records

Direct peers

• Icon Water: ACT-owned water and wastewater utility operating the ACT and surrounding region under ICRC pricing determinations—directly comparable on size, ownership structure, and regulatory model.
• Hunter Water: NSW state-owned water and wastewater utility serving the Hunter, Newcastle, and Lake Macquarie regions under IPART pricing oversight—comparable mid-size Australian regulated monopoly water business.
• Melbourne Water: Victorian state-owned bulk water and wastewater authority managing major storages, treatment plants, and sewerage catchments, providing a comparable regulated monopoly water utility model in a different Australian state.
• Unitywater: Queensland state-owned water and sewerage service provider for the Sunshine Coast and Moreton Bay regions under QCA pricing oversight, with similar product mix and concession/hardship programmes.
• Sydney Water: State-owned water and wastewater utility for greater Sydney, operating under an independent economic regulator with periodic price determinations—the closest analogue to TasWater's regulatory monopoly model at much larger scale.
• SA Water: South Australian state-owned water utility providing drinking water, sewerage, and recycled water under regulator-set pricing, with a similar statewide monopoly mandate as TasWater.
• Yarra Valley Water: Melbourne-area retail water and sewerage utility operating under Essential Services Commission pricing determinations, comparable to TasWater on regulated retail pricing, customer tariffs by meter size, and recycled water programmes.
• Water Corporation (Western Australia): Western Australian state-owned water utility supplying drinking water, wastewater, and irrigation services across a vast geographic area, closely comparable in ownership structure, product mix, and regulatory oversight.
• South East Water: Melbourne-area water and wastewater retailer regulated by the Victorian ESC, directly comparable to TasWater on tariff structures, customer concessions, and water-quality service standards.
• Queensland Urban Utilities: Queensland's largest water and wastewater business entity serving south-east Queensland under a similar regulator-driven price-setting framework, comparable to TasWater in scale and service scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@tas_water
• Facebookfacebook.com/TasWater1
• LinkedInlinkedin.com/company/taswater
• Instagraminstagram.com/tas_water
• Xx.com/Tas_Water

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TasWater