Computer Services and Solutions
Computer Services and Solutions (CSSI) is a privately held, Lexington, Kentucky-based managed IT services provider founded in 1994 serving small and medium businesses and home users in Kentucky and Ohio with managed IT, compliance consulting, backup, and cloud administration.
- Company typePrivate
- Founded1994
- HeadquartersLexington, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Computer Services and Solutions does
Computer Services and Solutions, Inc. (CSSI) is a privately held managed IT services provider founded in 1994 and headquartered at 431 S. Broadway, Suite 222, Lexington, Kentucky. The firm employs 11-50 people and delivers IT support, managed services, and technology consulting primarily to small and medium businesses in Lexington, Kentucky; Louisville, Kentucky; and Cincinnati, Ohio, with stated capability for national special projects in email and database security. It also serves individual/home users with consumer IT support.
The company's core offering is recurring managed IT services encompassing network management, server configuration, security monitoring, firewall administration, hybrid local-plus-cloud managed backup, and cloud administration across Microsoft (Windows Server, Office 365, Azure, SharePoint), SonicWall, VMware, and Google Apps for Business. On top of the managed-services base, CSSI sells project-based and consulting work, including DFARS/NIST SP 800-171 compliance for Department of Defense contractors, PCI DSS compliance consulting delivered through Trustwave, email security configuration, network installation, VoIP/phone systems, website development and hosting, and an email-to-fax service.
CSSI makes money primarily through recurring managed-services contracts and time-and-materials project work priced via quote, with no public pricing, no disclosed ARR, and no external funding. Customer acquisition is sales-led and direct: phone-first contact (859-226-9222), a website contact form, and a content-driven technical blog covering Office 365, SharePoint, SonicWall, and Windows troubleshooting. The company is independently owned with no parent, subsidiaries, or disclosed investors, and operates without any disclosed partnerships, M&A activity, or formal management roster beyond blog author attributions.
Computer Services and Solutions firmographics
Firmographics- Name
- Computer Services and Solutions
- Legal name
- Computer Services and Solutions, Inc.
- Website
- https://cssi.us
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Computer Services and Solutions (CSSI) is a privately held, Lexington, Kentucky-based managed IT services provider founded in 1994 serving small and medium businesses and home users in Kentucky and Ohio with managed IT, compliance consulting, backup, and cloud administration.
- Ownership category
- akta.pro rank
Computer Services and Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Service Desk & Help Desk Services (BPAEAJAA)
Keywords
Where Computer Services and Solutions is headquartered
LocationHeadquarters
- HQ city
- Lexington
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Computer Services and Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Ongoing managed services including network management, server configuration, security monitoring, and technical support for businesses.
- Compliance Consulting: PCI DSS compliance consulting (Trustwave) and DFARS/NIST compliance consulting for government contractors, helping businesses streamline compliance processes.
- Break-fix and Project Services: Technical support, hardware repair, network installation, and configuration services for both business and home users.
- Hybrid Backup Solutions: Managed backup solutions combining local and cloud backup with monitoring services.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels1 record
Computer Services and Solutions product offering
Product offeringCore offering
Computer Services and Solutions is a managed IT services and IT support firm that sells ongoing business IT support, home IT support, and project-based consulting engagements. Its core billable offerings include managed IT services, PCI DSS and DFARS/NIST compliance consulting, hybrid backup, email security, cloud administration, network installation, VoIP, website development, and email-to-fax to small and medium businesses across the Kentucky/Ohio region.
Product overview
Computer Services and Solutions (CSSI) is an IT services company offering managed services and technical support for businesses and consumers. The company provides a comprehensive portfolio of services including managed IT support, backup and disaster recovery solutions, compliance consulting (PCI DSS and DFARS/NIST), email security, cloud services administration (Office 365, SharePoint, Azure, Google Apps), network installation, VoIP/phone systems, and website development. Services are delivered primarily to businesses in Lexington, Kentucky; Louisville, Kentucky; and Cincinnati, Ohio, with special projects served throughout the United States.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Outsourced ongoing IT management for small and medium businesses, covering monitoring, helpdesk support, and administration of business IT environments.
- Business IT Support Dedicated business-tier IT support for SMBs across the Lexington, Louisville, and Cincinnati service areas.
- PCI DSS Compliance Consulting and remediation services to help merchants meet Payment Card Industry Data Security Standard requirements.
- DFARS / NIST Compliance Cybersecurity compliance services aligned with DFARS and NIST SP 800-171 requirements for defense contractors handling Controlled Unclassified Information.
- Hybrid Backup Hybrid on-premises and cloud backup solutions for business continuity and disaster recovery.
- Email Security Email protection including spam filtering, phishing defense, and related controls for business environments.
- Cloud Services Administration Administration and management of business cloud platforms and VMware-based environments.
- Network Installation Design and installation of business networks for SMB customers.
- VoIP Services VoIP telephony deployment and support for business customers.
- Website Development Design and development of business websites for SMB clients.
- Email-to-Fax Services Email-to-fax service enabling digital transmission of fax communications for business users.
- Home IT Support Consumer-tier IT support offered alongside the firm's primary business services.
Companies that use Computer Services and Solutions
Customer profileSegments4 records
Ideal customer profiles3 records
Computer Services and Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Computer Services and Solutions partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Computer Services and Solutions competitors and assessment
Company assessmentDirect peers
- CMIT Solutions: Franchise-based managed IT services network serving SMBs with managed services, cybersecurity, and compliance support across the U.S., directly comparable to CSSI's SMB-focused MSP model.
- Ntiva: Mid-market managed IT services provider offering managed services, cloud, cybersecurity, and compliance consulting to SMB and mid-market clients, overlapping CSSI's core service portfolio.
- Dataprise: Regional managed IT services and cybersecurity provider serving SMB and mid-market clients with managed services, backup, and IT support, similar in scale and offering mix to CSSI.
- ADNET Technologies: Managed IT services and cloud provider serving SMB and mid-market clients in the Northeast, with comparable managed services, backup, and compliance offerings to CSSI.
- Integris: Regional managed IT services provider with SMB and mid-market focus, delivering managed services, cloud, and security offerings aligned with CSSI's core portfolio.
Regional players
- Kelley Create: Pacific Northwest-focused IT services and managed services provider with comparable SMB and mid-market offerings, illustrating another small-to-mid-sized regional MSP archetype.
Emerging players
- Netwolves: Managed network and security services provider targeting SMBs and distributed enterprises, comparable in network management and managed security focus to CSSI.
- Corserva: Managed IT services and cybersecurity provider serving SMB clients with backup, monitoring, and IT support capabilities that overlap with CSSI's managed services stack.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Computer Services and Solutions social profiles
Digital presenceComputer Services and Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computer Services and Solutions leadership team
Management profileNumber of profiles
Computer Services and Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computer Services and Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computer Services and Solutions
What does Computer Services and Solutions do?
Computer Services and Solutions is a managed IT services and IT support firm that sells ongoing business IT support, home IT support, and project-based consulting engagements. Its core billable offerings include managed IT services, PCI DSS and DFARS/NIST compliance consulting, hybrid backup, email security, cloud administration, network installation, VoIP, website development, and email-to-fax to small and medium businesses across the Kentucky/Ohio region.
Is Computer Services and Solutions a public or private company?
Computer Services and Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Computer Services and Solutions founded?
Computer Services and Solutions was founded in 1994. It employs 11 to 50 people.
Where is Computer Services and Solutions based?
Computer Services and Solutions is headquartered in Lexington, United States, in the North America region.
How does Computer Services and Solutions make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are compliance Consulting, break-fix and Project Services and hybrid Backup Solutions.
Who are Computer Services and Solutions's main competitors?
Direct peers on record are CMIT Solutions, Ntiva, Dataprise, ADNET Technologies and Integris. Kelley Create is listed as a regional player. Emerging players are Netwolves and Corserva.
Does Computer Services and Solutions have an API?
No public API is recorded for Computer Services and Solutions.
What industry is Computer Services and Solutions in?
Computer Services and Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize). Its NAICS code is 541513 and its SIC code is 7370.