What Sinope does

Sinope GmbH is a privately held German IT services and consulting company headquartered in Offenbach am Main, founded in 1999 and led by three managing directors including Martin Mogk. The company serves small and medium-sized businesses (KMU) plus mid-market Mittelstand enterprises in the Rhein-Main region (Offenbach and Frankfurt), delivering professional consulting, managed services, 24/7 helpdesk, hosting on its own German data centers, and cloud (IaaS/PaaS/SaaS) solutions. Customer engagements are driven through direct consultative sales and personal account managers, with services priced on time-and-materials (hourly) or fixed-price project bases, supplemented by recurring managed-services and subscription cloud/backup contracts.

The company's technology stack combines third-party vendor partnerships (Microsoft, VMware, DocuWare Gold, Veeam, baramundi, WatchGuard, HPE, 3CX) with proprietary products. Core proprietary offerings include SiZAS, a cloud-based customs clearance software certified to ISO/IEC 27001; Sinope Cloud Backup, a managed backup service using German data centers and a 3-2-1 strategy; and an AI portfolio launched in 2024 comprising EMMA (process automation), IDP (intelligent document processing with OCR and handwriting recognition), and a Custom AI Agent/central AI system with data-sovereignty controls. DocuWare document management is delivered as a Gold Partner integration across multiple ERP backends including Microsoft Dynamics 365 Business Central, Sage 100, eGecko, and Syska.

Sinope monetizes through a mix of professional services (IT consulting, software development, project management, IT procurement, license management, ISMS implementation), recurring managed services (network, security, backup, VoIP, VPN, monitoring under individual SLAs), and subscription or usage-based cloud/hosting revenue. The company is ISO/IEC 27001:2022 certified, HPQR-registered for public contracts, and a member of the BSI Allianz für Cybersicherheit and CAST, positioning it for security-sensitive SMB and selective public-sector engagements. No external funding, M&A activity, or revenue figures are disclosed, consistent with a founder/owner-operated Mittelstand structure.

Name

Sinope

Legal name

Sinope GmbH

Website

https://sinope.de

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Sinope GmbH is a privately held German IT services and consulting firm, founded 1999 in Offenbach am Main, serving SMBs and Mittelstand in the Rhein-Main region with managed services, hosting, DocuWare integration, proprietary customs (SiZAS) and cloud backup software, and an applied AI portfolio (EMMA, IDP, AI Agent).

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Other Computer Related Services (541519)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Facilities Support Management Services (8744)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

Keywords

• Managed IT services
• Cloud hosting solutions
• IT security consulting
• Document management systems
• Custom software development

Headquarters

HQ city

Offenbach-hundheim

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Consulting: Professional consulting services for IT strategy, system architecture, information security (ISMS), IT security, project management, license management, product evaluation, and IT procurement. Billed typically by time invested including travel time, with separate fee agreements for fixed-price projects.
2. Managed Services: Recurring managed services covering network operations, applications, monitoring, storage, security, VPN, email, VoIP, internet access, and desktop services. Delivered through individualized Service Level Agreements with defined availability, response times, and monitoring.
3. Hosting Services: Server hosting with 24/7 monitoring, VMware-based high availability, flexible SLA packages including license/patch management, managed firewall services, unlimited transfer volume, and dedicated server hosting. Data centers near Frankfurt and Offenbach internet nodes.
4. Cloud Computing (IaaS/PaaS/SaaS): Cloud services including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service. Private cloud options with resources hosted in company's local data center or via SINOPE hosting.
5. Software Development: Custom software development, functional extensions of standard products, process automation, data interface implementation. Rights to use software after acceptance; no rights to modify, duplicate, or transfer to third parties.
6. Cloud Backup Services: Managed backup service with pay-per-resource pricing model. Clients pay only for utilized storage resources without hardware investments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Sinope GmbH is an IT services and consulting company that delivers managed IT services, IT consulting, cloud and hosting, virtualization, IT security, software development, and proprietary software products (SiZAS customs software, EMMA AI automation, IDP document processing, Sinope Cloud Backup) to small and medium-sized businesses in the Rhein-Main region. The portfolio combines 24/7 helpdesk support, individual SLAs, German-hosted infrastructure, and DocuWare Gold Partner document management implementation.

Product overview

Sinope is an IT service provider offering a portfolio of proprietary software products and managed/professional services. The core products include SiZAS (cloud-based customs software), Sinope Cloud Backup (managed backup service), DocuWare Document Management (as Gold Partner), and a full AI solution portfolio (EMMA for process automation, IDP for intelligent document processing, and Custom AI Agent). These are delivered alongside professional services including IT consulting, software development, IT security, hosting, cloud (IaaS/PaaS/SaaS), virtualization, and managed services—all supported by an ISO/IEC 27001 certified ISMS. The company positions itself as a full-service provider combining standardized modular products with custom solutions.

Differentiator

Problem solved

Functional benefit

Brands

• SiZAS: Cloud-based customs software solution for optimized customs clearance with automated document creation, real-time tracking, and ISO/IEC 27001 certified data security.
• EMMA
• IDP

Products and services

• SiZAS - Zoll Software (Customs Software) Cloud-based customs clearance software for businesses needing automated document creation, real-time tracking, and compliance with the latest customs regulations, certified to ISO/IEC 27001.
• Sinope Cloud Backup Managed cloud backup service protecting enterprise-critical data and systems with local encryption, redundant storage in German data centers, malware detection, and rapid recovery capabilities on a pay-per-resource pricing model.
• DocuWare Document Management Document Management System offering with workflow automation for revision-secure digitization and archiving of business documents, available as cloud SaaS, on-premise, or hybrid solution, delivered as a DocuWare Gold Partner.
• EMMA - AI Process Automation AI-powered intelligent automation solution that functions like an AI employee, adapting to requirements, recognizing content and patterns, connecting systems, and automating repetitive manual tasks on a 24/7 basis.
• IDP - Intelligent Document Processing Intelligent end-to-end document processing solution with OCR and AI-powered text recognition, automatic document classification, validation with business rules, and workflow orchestration via API integration.
• Custom AI Agent Central AI system serving as an internal AI assistant with smart agents for 24/7 support and expertise on demand, enabling faster decision-making based on company documents and information with full data sovereignty.
• Hosting Services

Quantifiable outcome

• Digitalization of Clarus Films GmbH resulted in significantly reduced search effort, faster access to documents, and full home office capability
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability7 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• DocuWarecoreTechnology or IntegrationDocuWare Gold Partner - SINOPE is the highest-level partner for document management system implementation. Services include workflow automation consultation, seamless integration into existing IT infrastructure, custom interface programming, and complete project management for DMS deployments including CRM/ERP integration.
• MicrosoftcoreTechnology or IntegrationMicrosoft Silver Partner with expertise in Microsoft solutions including Office 365, SharePoint, Exchange, and Dynamics 365 Business Central integrations for DocuWare implementations.
• VeeammajorTechnology or IntegrationVeeam Silver Pro Partner for backup and data management solutions, integrated with Sinope Cloud Backup service.
• Hewlett Packard EnterprisemajorTechnology or IntegrationHPE Sales Certified partner authorized to recommend and sell Hewlett Packard Enterprise products after continuous training and certification.
• WatchGuardmajorTechnology or IntegrationTechnology partner for network security and firewall solutions integrated into managed security services.
• Allianz für Cybersicherheit (ACS)coreStrategic or Co-development PartnerMember since February 17, 2016. Organization operated by BSI (Bundesamt für Sicherheit in der Informationstechnik) with goal to strengthen cyber security in Germany. Strategic partnership for security expertise and best practices sharing.
• CAST (IT-Sicherheit)coreStrategic or Co-development PartnerMember since February 1, 2016. CAST e.V. provides diverse services in IT security for modern information technologies and serves as contact point for IT security questions.
• Miles & More GmbHminorStrategic or Co-development PartnerCooperation partner. Miles & More donated decommissioned notebooks to SINOPE for refurbishment and donation to schools. SINOPE reset devices to factory settings under compliance guidelines.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• SVA System Vertrieb Alexander: One of Germany's largest system integrators and MSPs offering managed services, cloud, datacenter and enterprise IT across the DACH region. Comparable to Sinope as a German end-to-end IT services provider but operating at materially larger scale and national footprint.
• Bechtle: Europe's largest IT system house providing IT consulting, managed services, cloud and licensing to Mittelstand and enterprise clients across DACH. Directly comparable services portfolio to Sinope but at much greater scale with extensive partner program and broad geographic coverage.
• CANCOM: DACH-focused managed services provider and hybrid cloud specialist serving mid-market enterprises with Microsoft-centric solutions, managed services and digital workplace offerings. Comparable managed services and cloud focus to Sinope, particularly around Microsoft Silver partnership model.
• Netrix (formerly Allgeier IT): International IT services and digital transformation provider with strong DACH presence offering managed services, application management and cloud solutions. Comparable managed services capability but broader geographic and capability footprint than Sinope.

Direct peers

• IT-HAUS: German regional IT system house delivering IT consulting, managed services, cloud, security and software services to Mittelstand clients, with Veeam and DocuWare-style partnerships. Closely comparable in size, regional German MSP profile and Mittelstand focus.
• Krämer IT: Mid-sized German IT services and managed services provider headquartered in Rhineland-Palatinate serving Mittelstand customers with IT outsourcing, cloud and security offerings. Direct comparable as a German Mittelstand-focused IT services firm of similar scale.
• SIEVERS-GROUP: German IT services group offering cloud, managed services, IT security and consulting to mid-market enterprises in northern and western Germany. Comparable portfolio and target customer profile to Sinope, including ISO-certified security practices.

Emerging players

• Glück & Kanja: Specialized German Microsoft-focused cloud and security MSP delivering managed cloud and security operations to mid-market clients. Comparable niche focus on Microsoft-centric managed services and security certification comparable to Sinope's ISO 27001 positioning.
• VOQUZ IT-Solutions: Smaller German IT services and software provider targeting IT asset management, license management and compliance solutions. Overlaps with Sinope's license management and IT procurement consulting offerings as an adjacent/specialized peer.

Regional players

• RZ Online (RZ Systems): Regional German IT services provider offering managed services, cloud hosting and IT consulting primarily to local Mittelstand customers. Comparable smaller-scale Mittelstand MSP profile, though operating in a different German region than Sinope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sinope-gmbh

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sinope