Spectracomm
Spectracomm is a managed IT services provider serving small and medium-sized businesses and nonprofits across the New York Metro Area, offering subscription-based managed IT, cloud, VoIP, hosted applications, data protection, backup and recovery, and HD video conferencing under monthly contracts.
- Company typePrivate
- Founded1994
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Spectracomm does
Spectracomm Inc. is a privately held managed IT services provider (MSP) headquartered at 535 5th Avenue, New York, incorporated in Delaware and operating since 1994. The company delivers a portfolio of subscription-based IT services to small and medium-sized businesses, nonprofit organizations, and select government clients across the New York Metro Area and Tri-state region. Service lines include managed IT support and 24x7 monitoring, cloud computing with 99.999% uptime SLAs, VoIP phone systems with unlimited domestic and international calling, hosted applications under the eHostedApps brand (Salesforce Sales Cloud and hosted Exchange / Microsoft 365 / Google Workspace), data protection and disaster recovery with offsite redundant data centers, business hosting on dedicated servers, and Vu HD video conferencing delivered as a monthly subscription without hardware investment.
The underlying technology stack is a multi-vendor assembled platform rather than a proprietary product: Spectracomm partners with Cisco, Dell, Microsoft, VMware, Salesforce, Google, SonicWall, Fortinet, Carbonite, Polycom, and others, plus distributors Ingram Micro and Tech Data, to bundle infrastructure, security, UC, and SaaS into managed offerings. The company holds MBE and SBE certifications with the Port Authority of NY & NJ, NJ Transit, NYC MTA, and the State of New Jersey, supporting public-sector project work such as the LaGuardia/Kennedy/Newark Airports Parking Revenue Control System and the Newark City Subway Surveillance System.
Revenue mechanics are entirely subscription-based: each service line (managed IT, cloud, VoIP, hosted apps, data protection, video) is sold as a monthly program that includes hardware, software, monitoring, and support at a flat rate, with specialized reduced pricing for nonprofits. Go-to-market is direct sales-led through the company website, phone, and contact form, targeting SMBs and nonprofits in the Tri-state area. Customer retention is a stated emphasis, with multiple disclosed client relationships averaging 10+ years. The company is founder-led by President Jairo H. Orjuela and operates with 1-10 employees, making it a small, locally focused MSP rather than a scaled platform business.
Spectracomm firmographics
Firmographics- Name
- Spectracomm
- Legal name
- Spectracomm Inc.
- Website
- https://spectracomminc.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Spectracomm is a managed IT services provider serving small and medium-sized businesses and nonprofits across the New York Metro Area, offering subscription-based managed IT, cloud, VoIP, hosted applications, data protection, backup and recovery, and HD video conferencing under monthly contracts.
- Ownership category
- akta.pro rank
Spectracomm industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Network & Infrastructure for Security Systems (Cabling, PoE, Wireless, Edge Compute) (BPAKAGAI)
- akta.pro secondary industries
- Structured Cabling & Fiber Backbone Installation (EDAEAHAB), Cabling, Fiber & Structured Connectivity (HDABAKAG)
Keywords
Where Spectracomm is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Spectracomm business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Ongoing managed IT services provided for a low monthly rate covering hardware, software, technical support, and monitoring. Services include around-the-clock oversight, server and network management, and desktop support for all Macs and PCs.
- Cloud Computing Services: Cloud computing infrastructure and services delivered as a monthly program including all hardware, software, data security, and technical support. No initial capital investment required with ability to scale up or down.
- VoIP Phone Systems: Voice-over-IP business phone systems with unlimited calls (local, long-distance, international) provided for one low monthly rate. Includes hardware, support, service, and migration from old systems.
- Hosted Applications: Web-hosted applications including Salesforce CRM and hosted Exchange provided as monthly services with no software hassles and automatic upgrades.
- Data Protection & Security Services: Data backup, recovery, and security services including offsite data centers, virus/malware protection, and automatic backup provided on a monthly service basis.
- Video Conferencing (Vu): HD video conferencing and telepresence services delivered as a monthly service without hardware investment requirements.
- Business Hosting Services: IT hosting services including dedicated servers, unlimited desktop support, and 24/7 server management provided through prearranged monthly bills.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services - All-inclusive monthly program covering IT hardware, software, support, and monitoring for SMBs |
| Subscription | Monthly | Cloud Computing - Scalable infrastructure with technical support in one monthly program |
| Subscription | Monthly | VoIP Phone Systems - One low monthly rate including hardware, support, and unlimited calls |
| Subscription | Monthly | Video Conferencing (Vu) - Monthly service with no hardware investment |
| Subscription | Monthly | Nonprofit Program - Reduced pricing for nonprofit organizations |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Spectracomm product offering
Product offeringCore offering
Spectracomm is a New York Metro Area managed service provider delivering fully managed IT services to small and medium-sized businesses. Its portfolio covers managed IT support, cloud computing infrastructure, data protection and disaster recovery, hosted applications (including Salesforce-based CRM), managed VoIP phone systems, and HD video conferencing, all bundled into monthly subscription programs that include hardware, software, monitoring, and 24x7 support.
Product overview
Spectracomm is an IT managed services provider offering a portfolio of integrated technology services for small and medium businesses in the New York Metro Area. The core offering is Managed Services & Applications, which provides around-the-clock IT oversight and support. This platform is complemented by specialized add-on modules including Web Hosted Applications (eHosted CRM powered by Salesforce), VoIP Phone Systems, Vu Video Surveillance, Microsoft 365 & Google Workspace hosting, Cloud Computing, Hosting Services, Data Protection & Security, and Backup and Disaster Recovery. All services are delivered on a monthly subscription basis with no major capital investment required.
Differentiator
Problem solved
Functional benefit
Brands
- eHostedApps.com: Web-hosted applications and cloud services brand offering hosted Exchange, CRM, and business applications.
- Vu
Products and services
- Managed Services & Applications Core managed IT services program providing around-the-clock oversight, proactive monitoring of critical systems, and ongoing support for all hardware and software needs at a low monthly rate for small and medium-sized businesses in the New York Metro Area.
- Cloud Computing
Quantifiable outcome
- 99.999% uptime for hosted Exchange service
- +1 more outcomes
Companies that use Spectracomm
Customer profileNamed customers10 records
Segments2 records
Ideal customer profiles3 records
Spectracomm technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Spectracomm partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- CiscocoreCisco Partner relationship providing network infrastructure, routing, switching, and security solutions as part of Spectracomm's managed IT services offerings.
- DellcoreDell Partner Direct relationship providing hardware, servers, and endpoint solutions for SMB IT infrastructure.
- MicrosoftcoreMicrosoft Partner providing Microsoft 365, hosted Exchange, and other Microsoft solutions as part of Spectracomm's service offerings.
- SonicWallcoreSonicWall Partner providing network security, firewall, and cybersecurity solutions.
- FortinetcoreFortinet Partner providing network security and firewall solutions.
- GooglecoreGoogle Partner providing Google Workspace and Google Cloud solutions.
- CarbonitecoreCarbonite Partner providing cloud backup and data protection solutions.
- SalesforcecoreSalesforce Partner providing Salesforce Sales Cloud and eHosted CRM solutions as a key hosted application offering.
- AnixterminorDistributor partner for network and security equipment.
- VMwarecoreVMware Partner providing virtualization and cloud infrastructure solutions supporting cloud computing services.
- Ingram MicrocoreMajor distributor relationship for accessing broad technology product portfolio and volume pricing.
- D&HminorDistributor partner for technology products and solutions.
- Tech DatacoreMajor distributor relationship (now TD SYNNEX) for technology distribution and logistics.
Scale indicators4 records
Recent moves5 records
Expansion highlights4 records
Spectracomm competitors and assessment
Company assessmentDirect peers
- Integris: Integris is a Mid-Atlantic and Northeast-focused MSP providing managed IT, cloud, cybersecurity, and VoIP services to SMBs - overlapping service portfolio and customer size tier with Spectracomm, with similar regional concentration on the East Coast.
- Magna5: Magna5 is a managed IT services, cybersecurity, and unified communications provider serving SMBs and mid-market firms across multiple U.S. regions, with comparable managed/hosted/cloud/VoIP offerings and similar subscription-based delivery model.
- Dataprise: Dataprise is a national managed IT services provider serving SMB and mid-market clients with managed services, cloud, security, and unified communications - a directly comparable MSP to Spectracomm's offerings and customer profile, but at meaningfully larger scale.
- Kelser Corporation: Kelser is a Connecticut-based managed IT and cybersecurity provider serving SMB and mid-market clients across the Northeast, closely comparable in regional focus, customer type, and managed-services+cybersecurity stack to Spectracomm.
- NetGain Technologies: NetGain Technologies is an MSP delivering managed IT, cloud, backup/disaster recovery, and security services to SMB clients - a comparable peer in both service mix and SMB customer profile.
- CyberlinkASP: CyberlinkASP is a hosted Exchange and cloud services specialist serving SMBs with hosted email, virtual desktops, and managed cloud - directly comparable to Spectracomm's eHostedApps and Hosted Exchange lines.
- VertitechIT: VertitechIT is a Northeast-based managed IT and healthcare-IT services provider offering managed services, cloud hosting, and clinical IT support - directly comparable in regional focus and SMB healthcare/government client mix.
Broad incumbents
- Rackspace Technology: Rackspace is a large, multi-cloud managed services provider offering cloud hosting, managed security, and application management to mid-market and enterprise clients - a broader incumbent that competes for the same SMB/mid-market IT services wallet but at vastly larger scale.
- Insight Enterprises: Insight is a global IT solutions and managed services provider with hardware, software, and services capabilities - relevant as a broader incumbent that competes for SMB IT services and hosted-application dollars that Spectracomm targets.
Emerging players
- Naviant (now ClearlyRated / eLocal): Naviant is a managed IT and business process consulting provider serving SMB and mid-market clients with workflow/ERP-adjacent services, partially comparable to Spectracomm's hosted CRM (Salesforce) and SMB transformation work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Spectracomm social profiles
Digital presenceSpectracomm financial estimates
Financial estimateRevenue estimate
Valuation estimate
Spectracomm leadership team
Management profileNumber of profiles
Profiles4 records
Spectracomm funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Spectracomm M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Spectracomm
What does Spectracomm do?
Spectracomm is a New York Metro Area managed service provider delivering fully managed IT services to small and medium-sized businesses. Its portfolio covers managed IT support, cloud computing infrastructure, data protection and disaster recovery, hosted applications (including Salesforce-based CRM), managed VoIP phone systems, and HD video conferencing, all bundled into monthly subscription programs that include hardware, software, monitoring, and 24x7 support.
Is Spectracomm a public or private company?
Spectracomm is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Spectracomm founded?
Spectracomm was founded in 1994. It employs 1 to 10 people.
Where is Spectracomm based?
Spectracomm is headquartered in New York, United States, in the North America region.
How does Spectracomm make money?
Seven revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Computing Services, voIP Phone Systems, hosted Applications, data Protection & Security Services, video Conferencing (Vu) and business Hosting Services.
Who are Spectracomm's main competitors?
Direct peers on record are Integris, Magna5, Dataprise, Kelser Corporation, NetGain Technologies, CyberlinkASP and VertitechIT. Broad incumbents are Rackspace Technology and Insight Enterprises. Naviant (now ClearlyRated / eLocal) is listed as an emerging player.
Does Spectracomm have an API?
No public API is recorded for Spectracomm.
What industry is Spectracomm in?
Spectracomm's product category is Managed IT Services. Its primary akta.pro industry code is BPAKAGAI, Network & Infrastructure for Security Systems (Cabling, PoE, Wireless, Edge Compute), with a secondary code of EDAEAHAB, Structured Cabling & Fiber Backbone Installation. Its NAICS code is 518 and its SIC code is 7370.