Swan Hill District Health

What Swan Hill District Health does

Swan Hill District Health (SHDH) is a fully integrated rural public health service headquartered at 48 Splatt Street, Swan Hill, Victoria, Australia, founded in 1860 and operating as a non-profit entity governed by the SHDH Board of Directors. The service operates 143 beds (including 75 residential aged care beds across Logan Lodge and Jacaranda Lodge) and employs approximately 630 staff, serving an estimated catchment of 35,000 people across a 100km radius in rural Victoria, 344km northwest of Melbourne. SHDH became part of Victoria's newly established Loddon Mallee Local Health Service Network effective July 1, 2025.

The core service portfolio spans acute inpatient care (Acute Ward), a 24-hour Emergency Department, sub-acute services (rehabilitation, geriatric evaluation, transitional care, palliative), two fully equipped operating rooms, day surgery, and central sterilising supply. Diagnostic capability includes general radiology, mammography, ultrasound (including Doppler), and CT scanning, with an MRI scanner funded through $2.6M of community fundraising and a $1M bequest, targeted for operational readiness by mid-2026. Specialist services include chemotherapy (3 chairs, 1 bed), renal dialysis (6 chairs), cancer care with visiting Bendigo Health oncologists, midwifery and pregnancy services, dental, allied health, and mental health including headspace Swan Hill for ages 12-25 and Clinic 60 for youth sexual and reproductive health. Community-facing programs include Health Promotion (eat.move.smile), the Commonwealth Home Support Program, Home Care Packages, and a Telehealth video consultation platform covering physiotherapy, podiatry, speech pathology, occupational therapy, palliative care, and community rehabilitation.

SHDH's business model is publicly funded, with revenue derived from Victorian and Commonwealth Government allocations (including CHSP), Medicare rebates and bulk billing, private patient fees (mixed-billing GP practice with standard consultations at $87 and private inpatient rates of $649-$792/day), aged care residential and home care packages, and community donations/capital fundraising. The Emergency Department redevelopment opened December 11, 2024 at a total project value of $65.7 million ($30M federal and $35.7M plus an additional $17M state funding), more than doubling treatment capacity to 25,000 presentations per annum. Strategic positioning rests on the organization's role as the sole major integrated health service within the 100km catchment, deep partnerships with Bendigo Health and other regional agencies, and a community-driven capital model that lowers the cost of equipment investment relative to private competitors.

Name

Swan Hill District Health

Legal name

Swan Hill District Health

Website

https://shdh.org.au

Company type

Private

Founded year

1860

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Swan Hill District Health is a Victorian rural public health service operating 143 beds and employing approximately 630 staff to serve a 100km-radius catchment of 35,000 people with acute, emergency, surgical, community, and aged care services.

Ownership category

akta.pro rank

Product category

Rural Public Healthcare Services

NAICS

Nursing and Residential Care Facilities (623), Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Rural Health Clinics (RHCs) (HLAFAGAL)

akta.pro secondary industries

Home & Community-Based Services (HCBS) Coordination & Case Management (HSABAIAM), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Rural public health
• Acute hospital care
• Residential aged care
• Community health services
• Emergency medical services

Headquarters

HQ city

Swan Hill

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Service Revenue: Revenue generated from Medicare rebates, bulk billing, and private health insurance payments for medical consultations, procedures, and hospital services.
2. MRI Scanner Fundraising: Community fundraising from local residents and businesses to fund MRI scanner equipment for the hospital. Includes $1 million bequest from the community.
3. Government Funding: Commonwealth Government funding through Commonwealth Home Support Program (CHSP). Victorian Government funding for infrastructure projects including $35.7 million ED redevelopment plus $17 million additional funding.
4. Aged Care Services: Residential aged care facilities (Logan Lodge 45 beds, Jacaranda Lodge 30 beds), home care packages, and Commonwealth Home Support Program services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Swan Hill District Health is a fully integrated rural public health service operating a 143-bed facility (including aged care) with approximately 630 staff, serving a catchment of roughly 35,000 people within a 100 km radius of Swan Hill, Victoria. Its core offering spans acute inpatient care, 24-hour emergency services, surgery, sub-acute/rehabilitation, chemotherapy, renal dialysis, diagnostic radiology, dental, midwifery, allied health, community health, health promotion, youth mental health (headspace Swan Hill), and residential and in-home aged care (CHSP and Home Care Packages).

Product overview

Swan Hill District Health is a fully integrated rural public health service operating as a single unified healthcare system, not a modular software product. It operates a 143-bed hospital (including aged care) with approximately 630 staff serving a 100km radius and an estimated catchment of 35,000 people. Its service portfolio spans acute inpatient care (Acute Ward, Emergency Department, Sub Acute Services), surgical services, diagnostic imaging (Radiology with CT, with an MRI scanner planned for mid-2026), cancer and chemotherapy care, renal dialysis, telehealth consultations, and community health programs including Health Promotion (eat.move.smile), Allied Health, midwifery, dental services, and headspace youth mental health services. Aged care is delivered through residential facilities (Logan Lodge and Jacaranda Lodge), the Commonwealth Home Support Program (CHSP), and Home Care Packages. A primary care layer is provided through the Swan Hill Primary Health Medical Centre (GP services, skin cancer clinic, visiting specialists). The Emergency Department Redevelopment Project (a $65.7 million infrastructure project) was completed in December 2024, doubling treatment spaces with a new short-stay unit.

Differentiator

Problem solved

Functional benefit

Brands

• eat.move.smile: Health promotion program focusing on healthy eating, physical activity, and overall wellbeing for the Swan Hill community.

Products and services

• Acute Ward Acute inpatient care ward offering private and shared rooms for patients requiring hospital-level medical treatment at the Swan Hill hospital.
• Emergency Department 24-hour emergency department at Swan Hill District Health staffed by Hospital Medical Officers with on-call support from GPs, Anaesthetists and Surgeons; all nursing staff have advanced life support skills.
• Surgical Services Two fully equipped operating rooms, day procedure unit, post-anaesthetic care, and central sterilising supply department (CSSD); visiting specialists provide services in General Surgery, Ophthalmology, Orthopaedics, Obstetrics and Gynaecology, ENT, Urology, Dental, and facio-maxillary surgery.
• Radiology Services Inpatient and outpatient radiology providing general radiology, mammography, ultrasound (including Doppler), and CT scanning, available five days per week from 8:30am to 4:45pm with emergency radiographer on weekends and on-call outside hours.
• MRI Scanner (planned) MRI scanner being acquired to provide quicker access to diagnostic tests locally and eliminate the 2-4 hour travel previously required for Swan Hill residents to access MRI in Bendigo, Ballarat or Melbourne.
• Chemotherapy Services Chemotherapy treatment unit providing three chairs and one bed in a professional and comfortable setting for cancer patients.
• Renal Dialysis Services Six-chair renal dialysis unit providing care and support for people with renal failure.
• Sub Acute Services 14-bed sub-acute inpatient service with 3 rehabilitation beds, 3 Geriatric Evaluation and Management beds, 6 Transitional Care beds, and 2 Palliative/Hospice beds, plus a dedicated therapy area.
• Telehealth Video consultation platform enabling remote appointments from home, school or local health services for Physiotherapy, Health Promotion (Dietetics, Diabetes Education, Women's Health, Sexual Health, Breastfeeding Support, Refugee Health), Podiatry, Speech Pathology, Occupational Therapy, Palliative Care, and Community Rehabilitation.
• Community Health Comprehensive community health services including Health Promotion, Community Health Nursing (Diabetes Education, Breastfeeding Support, Refugee Health, Women's Health, Sexual and Reproductive Health), a Sexual and Reproductive Health Nurse Practitioner Clinic, and a Men's Sexual Health Clinic.
• headspace Swan Hill Confidential and free youth mental health service for young people aged 12-25, providing access to a range of youth services and support.
• Dental Services Public and private dental service providing preventative dental work, oral examinations, fillings and extractions, oral surgery, and denture manufacture and maintenance.
• Residential Aged Care (Logan Lodge & Jacaranda Lodge) Residential aged care facilities Logan Lodge (45 beds) in Swan Hill and Jacaranda Lodge (30 beds) in Nyah West, providing skilled nursing care in a home-like and secure environment.
• Commonwealth Home Support Program (CHSP) Entry-level home support for older Australians (65+, or 50+ for Aboriginal and Torres Strait Islander people), including District Nursing, Personal Care, Flexible Respite, Social Support Groups, and Allied Health services.
• Home Care Packages Coordinated home care services for older people with more complex needs, including District Nursing, Allied Health (Dietetics, Occupational Therapy, Physiotherapy, Podiatry, Speech Pathology), and Social Support Groups.
• Swan Hill Primary Health Medical Centre General practice medical centre at 54-56 McCrae Street offering GP consultations, skin cancer clinic, visiting specialist services, and mixed billing; hours Monday-Friday 8am-5:30pm, Saturday 8am-12pm, Sunday/Public Holidays 9am-12pm.
• Cancer Services Cancer care and treatment support from medical and multi-disciplinary teams, including chemotherapy, oncology visiting specialists, breast care nursing, and survivorship services.
• Health Promotion (eat.move.smile) Primary prevention health promotion guided by the Ottawa Charter, covering healthy eating, food systems, breastfeeding, oral health, smoking cessation, physical activity, and gender equity; runs the eat.move.smile program and Early Years Online Hub.
• Allied Health Services Allied health services including Physiotherapy, Occupational Therapy, Dietetics, Podiatry, Speech Pathology, Social Support Groups, Diabetes Services, and Exercise Physiology, delivered as outpatient, inpatient and community-based services.
• Midwifery and Pregnancy Services Professional midwifery services providing education and care for women and families in all aspects of birthing and parenting, including the Positive Pregnancy Program.
• Youth Health Service (Clinic 60) Strictly confidential sexual and reproductive health service for young people provided by a female Nurse Practitioner.
• Women's Health Holistic women's health clinic providing care for women of all ages through the Community Health Women's Clinic.
• District Nursing / Hospital in the Home Home-based nursing care providing District Nursing, Hospital in the Home, Residential In Reach, CHSP Personal Care and Respite, and Stomal Therapy services.

Quantifiable outcome

• MRI scanner operational by mid-2026, eliminating 2-4 hour travel for hundreds of patients annually
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Loddon Mallee Local Health Service NetworkcoreStrategic or Co-development Partner · 1 July 2025From July 1, 2025, Victoria's Local Health Service Networks will officially establish, grouping health services within a geographical region and responsible for supporting collaborative care close to home.
• Victorian Health Building Authority (VHBA)coreImplementation/ SI/ Consulting Partner · 23 August 2023Government body delivering the $65.7 million ED redevelopment project in partnership with Federal Government. Manages project design, construction and delivery.
• headspacecoreStrategic or Co-development Partner · 10 June 2021headspace Swan Hill is a confidential and FREE service where young people aged 12-25 can access a range of youth services and support. Operated as part of Swan Hill District Health's youth health services.
• Food for All – Swan Hill RegioncoreStrategic or Co-development PartnerPartnership for food security and access to fresh local food. Health Promotion team work with this initiative as part of the community health action plan.
• Swan Hill District Gender Equity NetworkcoreStrategic or Co-development PartnerPartnership to promote Gender Equity in the Early Years. Community guide developed and distributed aligned with 16 Days of Activism against gender-based violence.
• Mallee Family CareminorStrategic or Co-development PartnerLocal agency partner in Early Years Online Hub launch and various community health initiatives.
• Swan Hill Rural City CouncilminorStrategic or Co-development PartnerPartner in Early Years Online Hub launch and community health initiatives.
• Our Place RobinvaleminorStrategic or Co-development PartnerPartner in Early Years Online Hub development.
• Silver Thomas HanleyminorImplementation/ SI/ Consulting PartnerArchitecture firm appointed for ED redevelopment project design.
• AureconminorImplementation/ SI/ Consulting PartnerProject management consultancy for ED redevelopment.
• Bendigo HealthcoreStrategic or Co-development PartnerMajor regional health service providing visiting specialists including oncologists (Dr Warren, Dr Campbell), obstetricians (Dr Vasu), and access to cancer centre bookings. Regional health network partner.
• Mallee District Aboriginal Service (MDAS)coreStrategic or Co-development PartnerNeedle exchange service available at MDAS as part of alcohol and other drug harm reduction services.
• Ambulance VictoriacoreStrategic or Co-development PartnerEmergency services partner present at community events and integrated with ED services.

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Goulburn Valley Health: Regional public health service in the Hume region of Victoria, serving a similar rural and agricultural population mix. Provides acute, sub-acute, aged care, community and outreach services; a same-tier Victorian public health service peer under the new LHSN reforms.
• Bendigo Health: Larger regional health service in northern Victoria providing the visiting specialists (oncology, obstetrics) and tertiary support that Swan Hill relies on. Directly comparable in service mix — acute, ED, sub-acute, aged care — but operates at materially greater scale with a broader catchment.
• Albury Wodonga Health: Cross-border regional referral hospital serving the twin cities and surrounding NSW/Victoria rural catchments. Provides similar acute, ED, surgical, oncology, dialysis and aged care services and acts as a referral hub for smaller Murray corridor providers including SHDH.
• Grampians Health (Ballarat): Major regional referral health service in western Victoria formed via recent merger of Ballarat Health Services and others. Provides tertiary-level support and is one of the destinations SHDH patients are referred to for MRI and complex care today.

Direct peers

• Echuca Regional Health: Similar-sized rural public health service on the Murray River in northern Victoria, also serving an agricultural catchment of comparable population size. Operates acute, ED, aged care, community health, and allied health services — a close operational analogue to SHDH.
• Northeast Health Wangaratta: Sub-regional public health service in rural north-east Victoria offering acute, ED, sub-acute, aged care and community services to a dispersed rural population. Highly comparable operating model and rural catchment dynamics.
• Western District Health Service (Hamilton): Small rural Victorian public health service operating acute, aged care (residential and home), community health and primary care across a dispersed catchment. Comparable size, integrated care model, and rural operating environment to SHDH.
• Mildura Base Public Hospital: Rural public health service in north-west Victoria serving a comparable Murray River agricultural community. Provides integrated acute, ED, surgical, aged care and community services; similar demographic profile, distance from Melbourne, and reliance on visiting specialists.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/swanhillhealth
• Facebookfacebook.com/SwanHillDistrictHealth
• Instagraminstagram.com/eatmovesmile
• LinkedInlinkedin.com/company/swan-hill-district-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Swan Hill District Health