WaiverSign

What WaiverSign does

WaiverSign is a Salt Lake City-based cloud SaaS platform, operated as a product line of parent company Resmark Systems, that enables businesses to create, distribute, electronically sign, and securely store liability waivers, release forms, and related legal documents (photo/video releases, permission slips, medical releases, rental agreements, code of conduct, and membership agreements). The product is browser-based with no participant app download, supports signing via email link, SMS/text, QR code, or on-location kiosk, and offers English, Spanish, and French templates. Underlying infrastructure is built on Amazon Web Services for storage and retrieval, with a REST API and Zapier connector (2,000+ apps on standard plans, 6,000+ on Enterprise) enabling integration with CRM, marketing automation, SMS, ticketing, and reservation systems. Feature depth includes custom branding, custom fields, conditional logic on Enterprise, role-based permissions, multi-location management, group signatures, automated email/SMS with analytics, and a marketing-database layer that turns signed waivers into lead capture.

WaiverSign monetizes through tiered monthly subscriptions, with a small-business plan at 50 waivers/month for $15 and a Business Plus plan at 2,500 waivers/month for $189, plus an overage charge of $0.15 per signed waiver beyond the monthly allocation that creates a usage-based overlay on every tier. Enterprise customers needing 2,500+ waivers/month, seasonal operators, and one-off event organizers receive custom multi-year contracts. Go-to-market is product-led for SMBs via a 7-day free trial, organic SEO/content (blogs, webinars, free templates), and captive distribution through Resmark Systems' tour-booking platform; large accounts are pursued via direct sales. The company serves four primary verticals (activity/adventure tourism, fitness, sports/athletics, events) plus secondary segments spanning beauty, equine, recreation, churches, healthcare, nonprofits, and enterprise/franchise multi-location operators.

The company is privately held by Resmark Systems, an 11-50-employee Utah LLC with no disclosed external funding, M&A activity, or regulatory actions. Brandon Lake is identified as founder and CEO. Recognized enterprise users include F45, San Francisco 49ers, Aveda Institute, Lowe's, Grand Canyon Expeditions, Specialized, Disney Springs-The Boathouse, L.L.Bean, Canada's Wonderland, Winterplace Ski Resort, and Brigham Young University Athletics, alongside numerous SMB and mid-market accounts across 30+ countries, with more than 10 million waivers signed cumulatively on the platform.

Name

WaiverSign

Legal name

Resmark Systems

Website

https://waiversign.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

WaiverSign is a cloud-based SaaS platform that enables businesses to create, sign, and store digital liability waivers and release forms. Operated by Resmark Systems from Salt Lake City, it serves thousands of SMB and enterprise customers across 30+ countries with tiered subscription pricing.

Ownership category

akta.pro rank

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription - Usage-based SaaS: WaiverSign operates on a subscription-based model with tiered plans providing a monthly allocation of included waivers. Plans range from 50 to 2,500 waivers per month. When the monthly limit is exceeded, additional waivers are billed at $0.15 per waiver (overage model). This creates a usage-based revenue overlay on top of the recurring subscription base, allowing the company to capture incremental revenue from high-volume customers without requiring them to upgrade plans prematurely.
2. Overage Revenue (Usage-based): Additional revenue is generated when customers exceed their monthly waiver limit, charged at $0.15 per extra waiver. This overage model is available across all plan tiers, ensuring predictable per-unit pricing regardless of plan level.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

WaiverSign is a cloud-based SaaS platform that lets businesses replace paper liability waivers with digital, electronically signed documents, capturing participant signatures in advance by email/SMS/QR code or on-site via kiosk. The platform includes an AWS-backed secure storage layer, multi-language templates, custom branding and fields, automated SMS/email confirmations, dashboard analytics, and a REST API plus Zapier integration (2,000+ apps, 6,000+ on enterprise). Tiered subscription plans range from 50 waivers/month ($15) to 2,500 waivers/month ($189), with $0.15 per-waiver overage fees and custom enterprise pricing above 2,500.

Product overview

WaiverSign is a unified digital waiver software platform that enables businesses to create, distribute, electronically sign, and securely store waivers, release forms, and related legal documents. The platform consists of a core SaaS product with integrated API capabilities for third-party integrations, supplemented by an extensive library of industry-specific waiver templates (Activity, Personal Trainer, Yoga, Gym, Medical, Sports, Event, Bounce House, Church, Horseback Riding, Massage, Waxing, Trampoline, Swimming, Dance Studio, Rock Climbing, General Liability, Tattoo/Piercing) and document types (Hold Harmless Agreement, Code of Conduct, Photo/Video Release, Informed Consent, Permission Slips, Volunteer, Model Release, Equipment Rental, Membership Agreement). The platform supports multiple signing methods (email, text, QR code, kiosk), multi-language capability (English, Spanish, French), and offers tiered pricing from 50 waivers/month (Small Business, $15) to 2,500 waivers/month (Business Plus, $189) with enterprise custom pricing. Core features include custom branding, event management, secure cloud storage, data export, SMS/email automation, and Zapier connectivity to 2,000+ apps.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Waiver Software Cloud-based SaaS platform that lets businesses create custom-branded digital waivers, distribute them via email/SMS/QR code/kiosk for contactless electronic signature on any web-enabled device, and store all signed waivers securely in the cloud for instant retrieval; designed for activity, fitness, sports, events, beauty, recreation, healthcare, and nonprofit businesses.
• Enterprise Waiver Solution Custom-priced high-volume solution for enterprises and franchises (2,500+ waivers/month) including multi-location management, branded waivers, group signatures, automated email and SMS messaging, data export and reporting, user role permissions, conditional logic, lead capture, and API + Zapier integrations connecting to 6,000+ apps.

Quantifiable outcome

• Reduces check-in time by up to 50% according to customer testimonials (Thanksgiving Point)
• +4 more outcomes

Named customers21 records

Segments13 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

Feature13 records

Partnerships

Six partnerships are on record, tiered core and minor.

• ATTA (Adventure Travel Trade Association)coreGTM or Marketing Partner · 12 October 2020WaiverSign partnered with ATTA to provide digital waiver services to ATTA members in the adventure tourism industry. The partnership aimed to serve ATTA's membership with tools needed for liability management as the travel industry recovered from COVID-19 disruptions. Joint marketing and member benefits are offered.
• ZapiercoreTechnology or IntegrationZapier integration allows WaiverSign to connect with 2,000+ applications (6,000+ on enterprise tier) for automated workflows, CRM synchronization, email marketing integration, and data automation. This is a core integration that expands WaiverSign's ecosystem reach significantly.
• Amazon Web Services (AWS)coreTechnology or IntegrationWaiverSign stores all signed waivers and participant data securely on AWS cloud infrastructure. AWS provides the underlying cloud infrastructure reliability, security, and scalability for the platform's document storage and retrieval capabilities.
• National Forest FoundationminorStrategic or Co-development PartnerWaiverSign plants a tree on behalf of every new customer through the National Forest Foundation as part of its environmental sustainability initiative. This partnership provides a social/environmental differentiator and aligns with the paper-reduction messaging of going digital.
• Conscious Counsel / Law is Fun (Cory Sterling)minorGTM or Marketing PartnerCory Sterling, founder of Conscious Counsel, offers a 10% discount on custom legal waivers for WaiverSign users through his Law is Fun platform. Conscious Counsel supports 800+ wellness professionals with legal agreements. This partnership provides legal education content on WaiverSign's yoga and wellness pages and co-markets to shared fitness/wellness customer segments.
• Resmark SystemscoreTechnology or IntegrationResmark Systems is the parent company of WaiverSign. It operates the Resmark Systems tour booking platform and Resmark Web website platform. WaiverSign is deeply integrated with Resmark's booking system, allowing operators to see e-sign status directly within the reservation workflow. This is a captive integration that drives mutual customer acquisition.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Smartwaiver: Smartwaiver is the most direct head-to-head competitor to WaiverSign — a dedicated online waiver platform targeting the same activity, fitness, sports, and event verticals with contactless electronic signatures, kiosk mode, and multi-location management. The two companies compete on virtually every industry template, pricing tier, and feature surface area.
• WaiverSign / WaiverForever: WaiverForever (waiverforever.com) operates an electronic waiver platform with the same core proposition: digital signing, cloud storage, and customizable templates for liability waivers. It overlaps substantially with WaiverSign's target SMB and mid-market segments across fitness, recreation, and events.

Broad incumbents

• Mindbody: Mindbody is the dominant fitness/wellness studio management platform and includes waiver functionality as a built-in feature. While its e-signature is not specialized, it competes for the same fitness studios and personal trainers that form WaiverSign's core fitness and yoga segments — bundling waiver inside the broader studio OS.
• Adobe Acrobat Sign: Adobe Acrobat Sign (formerly EchoSign) is the enterprise e-signature incumbent inside the Adobe Document Cloud. It competes for the same liability waiver and digital consent workflow, with the advantage of native PDF tooling and deep Adobe enterprise penetration in marketing, legal, and HR teams at WaiverSign's enterprise tier customers.
• PandaDoc: PandaDoc is a broader document workflow platform covering proposals, contracts, and e-signatures. It overlaps with WaiverSign's enterprise tier where customers want integrated CPQ/contract workflows alongside waiver signing, and its CRM-native positioning threatens WaiverSign's Salesforce/HubSpot integration advantages.
• DocuSign: DocuSign is the dominant general-purpose e-signature platform used by enterprises for contract execution. While not vertical-specialized to waivers, it overlaps in liability-release and consent-form use cases, and its scale, brand, and bundled pricing put pressure on WaiverSign's pricing power in enterprise deals.
• SignNow: SignNow (airSlate) is an e-signature and document automation platform with broad SMB and enterprise reach. It competes for the same e-signature wallet share and offers templates, integrations, and pricing tiers that overlap with WaiverSign's mid-market segment.
• Dropbox Sign (formerly HelloSign): Dropbox Sign is the SMB-friendly e-signature product from Dropbox, positioned for businesses seeking simple, inexpensive electronic signatures. It overlaps directly with WaiverSign's lower-tier plans and could attract price-sensitive SMB customers seeking an all-purpose tool rather than a waiver-specialized one.

Emerging players

• Jotform Sign: Jotform Sign (part of the Jotform ecosystem) offers e-signature workflows built on Jotform's form-builder foundation. It competes with WaiverSign for SMB and event-driven customers seeking a flexible, template-driven signing experience and benefits from Jotform's existing form-builder distribution.
• Wild Apricot: Wild Apricot is a membership management platform for clubs, nonprofits, and small associations that includes waiver features. It overlaps with WaiverSign's nonprofit, church, and recreation segments, positioning itself as a one-stop administrative platform rather than a dedicated waiver tool.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WaiverSign