DocMeIn
DocMeIn is a free, web-based SaaS appointment scheduling and patient reminder platform for small medical practices, offering automated email, SMS, and voice reminders plus EHR/PHR integrations across 15+ countries on a freemium, usage-based model.
- Company typePrivate
- Founded2009
- HeadquartersMountain View, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DocMeIn does
DocMeIn, legally Practerrific, Inc., operates a free, web-based SaaS appointment scheduling and patient reminder platform founded in 2009 and headquartered in Mountain View, California. The platform serves small medical practices across primary care, dental, chiropractic, eye care, and other specialties, with self-serve signup available in 15+ countries spanning North America, Latin America, Europe, and Oceania. Core users are independent practices seeking to reduce no-shows and automate continued-care reminders, while patients receive notifications and can self-serve via web and mobile.
The platform is built as a cloud-hosted scheduling system with email notification infrastructure, SMS delivery, text-to-speech voice reminders, and calendar integration APIs. A distinguishing technical feature is one-click calendar integration that allows patients to accept or reject appointments or add them directly to personal calendars, an approach DocMeIn positions as first-to-market in medical scheduling. The platform also exposes an API for integration with practice management, EHR, and PHR software systems. All services are delivered through a web browser with no installation required.
The business model is freemium with usage-based monetization on top. The core service, including unlimited patients, appointments, reminders, recalls, and patient self-service, is free with no setup, monthly, or installation fees. Revenue is generated exclusively through optional premium SMS and automated voice reminders charged at low pay-as-you-go per-message rates. Go-to-market is product-led growth via self-serve web signup supplemented by word-of-mouth referrals. The company cites inspiration from Craigslist, Google, and Twitter's free-service model. No venture capital funding, revenue figures, or institutional investors are disclosed beyond two AltaIR Capital entries in 2012 and 2013 recorded at zero dollar amounts.
DocMeIn firmographics
Firmographics- Name
- DocMeIn
- Legal name
- Practerrific, Inc.
- Website
- https://docmein.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DocMeIn is a free, web-based SaaS appointment scheduling and patient reminder platform for small medical practices, offering automated email, SMS, and voice reminders plus EHR/PHR integrations across 15+ countries on a freemium, usage-based model.
- Ownership category
- akta.pro rank
DocMeIn industry classification
Industry- Product category
- Medical Appointment Scheduling Software
- NAICS
- Offices of Physicians (6211)
- SIC
- Services-Prepackaged Software (7372), Services-Health Services (8000)
- akta.pro primary industry
- Telehealth Scheduling & Virtual Visit Logistics (HLACADAI)
- akta.pro secondary industry
- No-Show Reduction, Utilization & Scheduling Analytics (HLACADAL)
Keywords
Where DocMeIn is headquartered
LocationHeadquarters
- HQ city
- Mountain View
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DocMeIn business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Operations, Marketing or Sales
Revenue model
- Freemium Core Service: Free online scheduling service for both healthcare providers and patients with no setup fee, no monthly fee, and no software to install. Revenue is not generated from core features.
- Premium Reminder Services: Text messages and automated phone call reminders offered at low pay-as-you-go rates. Usage-based pricing model for premium notification features.
- Future Feature Monetization: Additional features will be released over time; some new features for healthcare professionals may not be free but will always be optional.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free Tier - Full scheduling service with unlimited patients, appointments, reminders, recalls, and patient self-service |
| Usage-based | Pay-as-you-go | Premium Reminders - Text messages and automated phone calls at nominal per-message fees |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels4 records
DocMeIn product offering
Product offeringCore offering
DocMeIn provides a free, web-based SaaS scheduling service for healthcare providers that manages unlimited patients, appointments, reminders, and recalls, with automated email notifications featuring calendar integration. Premium SMS and automated phone call (text-to-speech) reminders are sold as optional pay-as-you-go add-ons, and an API enables integration of the scheduling capabilities with practice management, EHR, and PHR software systems.
Product overview
DocMeIn is a single, unified SaaS platform offering free online medical scheduling for healthcare providers, with optional premium add-on services for paid communications. The core platform provides unlimited patient scheduling, appointment reminders, and recalls with free email notifications featuring calendar integration. Premium services include text message reminders and automated phone calls (text-to-speech), charged at pay-as-you-go per-message rates. All services are accessible via web browser with no software installation required.
Differentiator
Problem solved
Functional benefit
Products and services
- DocMeIn Core Scheduling Platform A free, web-based SaaS scheduling service for healthcare providers that enables practices to manage unlimited patients, appointments, reminders, and recalls. The platform automatically notifies patients of upcoming appointments and continued care via email with clickable calendar integration for accept/reject actions.
- Text Message Reminders (Premium)
Quantifiable outcome
- Minimizes no-shows and maximizes continued care
- +3 more outcomes
Companies that use DocMeIn
Customer profileSegments3 records
Ideal customer profiles1 record
DocMeIn technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
DocMeIn partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights4 records
DocMeIn competitors and assessment
Company assessmentEmerging players
- Acuity Scheduling: Acuity (now part of Squarespace) is a self-serve scheduling SaaS used by independent healthcare and wellness practices. Shares DocMeIn's PLG free-tier funnel and calendar-integration approach, with similar SMB/individual provider target.
- NexHealth: NexHealth offers EHR-integrated online scheduling and patient communication for dental/medical practices, with API-driven integrations. Comparable to DocMeIn on the scheduling + reminders core, but differentiated by deeper PMS integrations and a developer platform.
- Calendly: Calendly is a general-purpose online scheduling platform used across many verticals including healthcare. Overlaps with DocMeIn on calendar integration and email/SMS confirmations, but lacks healthcare-specific positioning and recall features.
- Bookly / SimplyBook.me: SimplyBook.me is an international online booking SaaS that targets service businesses including medical practices, with SMS/email reminders and calendar integration. Close peer to DocMeIn in international reach, freemium model, and self-serve SMB positioning.
Direct peers
- Solutionreach: Solutionreach is a direct competitor offering patient engagement and communication tools to small and mid-sized medical practices, including automated appointment reminders via text/email/voice. Competes head-to-head with DocMeIn in the no-show reduction and recall category.
- PatientPop (Tebra): PatientPop, now part of Tebra, is a patient experience platform for small practices providing online scheduling, automated reminders, and recall messaging. Direct overlap with DocMeIn on the free/small-practice scheduling niche, but bundled into a much broader practice growth platform.
- Luma (Luma Health): Luma Health is a patient engagement platform offering automated appointment reminders, recall, and rescheduling via text/email/voice. Highly comparable to DocMeIn on the no-show reduction value proposition but aimed at health systems and larger practices.
- AppointmentPlus: AppointmentPlus provides online appointment scheduling with automated email/text reminders aimed at SMBs including medical practices. Same core offering as DocMeIn — web-based self-serve scheduling with multi-channel reminders — but broader vertical reach.
Broad incumbents
- Square Appointments: Square Appointments is a free-tier scheduling and reminders product bundled into Block's payments platform, heavily used by independent health and wellness providers. Direct freemium overlap with DocMeIn and a meaningful free-tier competitor with payments synergy.
- Demandforce (Intuit): Demandforce, owned by Intuit, provides automated patient communications including appointment reminders and recall messaging to small healthcare practices. Same core problem-solution overlap as DocMeIn, with the backing and distribution of Intuit's SMB ecosystem.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
DocMeIn social profiles
Digital presenceDocMeIn financial estimates
Financial estimateRevenue estimate
Valuation estimate
DocMeIn leadership team
Management profileNumber of profiles
Profiles1 record
DocMeIn funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DocMeIn M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DocMeIn
What does DocMeIn do?
DocMeIn provides a free, web-based SaaS scheduling service for healthcare providers that manages unlimited patients, appointments, reminders, and recalls, with automated email notifications featuring calendar integration. Premium SMS and automated phone call (text-to-speech) reminders are sold as optional pay-as-you-go add-ons, and an API enables integration of the scheduling capabilities with practice management, EHR, and PHR software systems.
Is DocMeIn a public or private company?
DocMeIn is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DocMeIn founded?
DocMeIn was founded in 2009. It employs 11 to 50 people.
Where is DocMeIn based?
DocMeIn is headquartered in Mountain View, United States, in the North America region.
How does DocMeIn make money?
Three revenue lines are on record. Freemium Core Service is the primary driver. The others are premium Reminder Services and future Feature Monetization.
Who are DocMeIn's main competitors?
Emerging players on record are Acuity Scheduling, NexHealth, Calendly and Bookly / SimplyBook.me. Direct peers are Solutionreach, PatientPop (Tebra), Luma (Luma Health) and AppointmentPlus. Broad incumbents are Square Appointments and Demandforce (Intuit).
Does DocMeIn have an API?
Yes. DocMeIn offers an API to integrate its Web scheduling capabilities with practice management, EHR (Electronic Health Records) and PHR (Personal Health Records) software. Details on availability (public/partner/enterprise), protocol type, authentication method, rate limits, or versioning are not specified. Integration requires contacting [email protected] for details.
What industry is DocMeIn in?
DocMeIn's product category is Medical Appointment Scheduling Software. Its primary akta.pro industry code is HLACADAI, Telehealth Scheduling & Virtual Visit Logistics, with a secondary code of HLACADAL, No-Show Reduction, Utilization & Scheduling Analytics. Its NAICS code is 6211 and its SIC code is 7372.