NexHealth
NexHealth provides a real-time patient experience platform for medical and dental practices, integrating scheduling, communications, forms, payments, and insurance verification with 60+ EHR systems via its Synchronizer engine, serving 10,000+ SMB practices.
- Company typePrivate
- Founded2016
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What NexHealth does
NexHealth is a healthcare technology company that provides a real-time patient experience platform for medical and dental practices, with 10,000+ practices on the platform and 10M+ appointments booked. The company's core technology is the NexHealth Synchronizer, a proprietary bi-directional integration engine that connects with 60+ EHR and practice management systems — including Dentrix, Eaglesoft, Open Dental, Epic, eClinicalWorks, athenahealth, NextGen, and Carestream — and powers a unified product suite covering Online Booking and Waitlist (Scheduling), two-way Messaging, Campaigns, Reminders, and Reviews (Communications), digital intake Forms, contactless Payments with hardware terminals and EHR ledger sync, and automated insurance Verification. A public Health Records API exposes the same Synchronizer layer to third-party developers such as TrueLark and VivoDoc.
The business model is primarily SaaS subscription on flexible monthly plans with no long-term contracts (annual billing option offers one month free), supplemented by per-transaction processing fees on payments and recurring commissions to a network of technology, marketing, agency, and consulting referral partners. GTM is multi-channel: direct sales-assisted demos, self-serve free trial signup, the "Refer. Track. Earn." partner program, Reserve with Google distribution, and a developer API layer. Customers are overwhelmingly SMB dental and medical practices across verticals (dental dominant, with dermatology, primary care, allergy, urology, behavioral health, physical therapy, and chiropractic), with a growing upmarket motion into multi-location practices, DSOs, and medical groups supported by SSO, Directory Sync, and multi-location messaging. NexHealth is privately held (NexHealth, Inc.), was most recently valued at $1 billion at its 2022 Series C, and is headquartered in San Francisco with an apparent operational presence in Utah.
NexHealth firmographics
Firmographics- Name
- NexHealth
- Legal name
- NexHealth, Inc.
- Website
- https://nexhealth.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- NexHealth provides a real-time patient experience platform for medical and dental practices, integrating scheduling, communications, forms, payments, and insurance verification with 60+ EHR systems via its Synchronizer engine, serving 10,000+ SMB practices.
- Ownership category
- akta.pro rank
NexHealth industry classification
Industry- Product category
- Healthcare Patient Engagement Software
- NAICS
- Ambulatory Health Care Services (621)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
Keywords
Where NexHealth is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NexHealth business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Monthly/Annual SaaS Subscription: Core subscription revenue from NexHealth's patient experience platform (Scheduling, Communications, Forms, Payments, Verification). Sold on flexible monthly plans with no long-term contracts; annual billing option offers 1 month free. Tiered packages including 'Delight' and add-ons (e.g., Ledger Sync premium add-on).
- Payment Processing Fees (Transaction Fees): Per-transaction processing fees on payments processed through NexHealth Payments (terminals, payment requests, web widget, manual). Credit card surcharge fees can also be passed to patients (US, excluding CT/MA/PR) as of Feb 2026.
- Referral Partner Commissions (Channel Revenue): Recurring commissions paid to technology, marketing, agency, and consulting partners who refer practices that close as NexHealth customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Flexible monthly SaaS plans with no long-term contracts; custom-built packages per practice |
| Subscription | Annual | Annual billing option (1 month free) |
| Other | Pay-as-you-go | Referral Partner program — recurring commission per closed deal |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels9 records
NexHealth product offering
Product offeringCore offering
NexHealth sells a unified patient experience platform for dental and medical practices, built on its proprietary NexHealth Synchronizer — a real-time, bi-directional integration engine that connects to 60+ EHR and practice management systems. The platform bundles five core product modules (Scheduling, Communications, Forms, Payments, and Verification) into a single subscription, with a public Health Records API exposing the same Synchronizer layer to third-party developers and integrators.
Product overview
NexHealth sells a single unified patient experience platform for healthcare practices, organized as a core platform (the NexHealth Synchronizer integration engine and its public Health Records API) with a portfolio of product modules layered on top: Scheduling, Communications, Forms, Payments, and the newer Verification, iPad Kiosk Mode, Patient 360, AI Campaigns Assistant, Payment Terminals, and Audience Builder modules. The Synchronizer ties every module back to the practice's underlying EHR/PMS (70+ supported systems including athenahealth, Epic, Dentrix, and Open Dental), while the Health Records API exposes the same integration layer to developer partners.
Differentiator
Problem solved
Functional benefit
Brands
- NexHealth Scheduling: Online booking, one-click recalls, and waitlist product line for filling last-minute openings and syncing to health record systems.
- NexHealth Communications
- NexHealth Forms
- NexHealth Payments
- NexHealth Verification
- NexHealth Synchronizer
Products and services
- NexHealth Scheduling Online appointment scheduling suite that includes Online Booking, One-Click Recalls, and a Waitlist feature, enabling patients to self-book while keeping provider calendars in sync with the underlying EHR/PMS. Sold to dental and medical practices on the NexHealth platform.
- NexHealth Communications Patient communication platform comprising two-way Messaging, Marketing Campaigns, automated Reminders, Reviews management, and Appointment Journeys to drive patient engagement and recall. Sold to dental and medical practices.
- NexHealth Forms Digital patient intake forms with HIPAA-compliant transmission, medical alerts, and template-based form delivery, with data written back into the practice's EHR via the Synchronizer. Sold to dental and medical practices.
- NexHealth Payments Digital payments product that includes contactless terminal hardware, Ledger Sync to post payments back to the practice management system, and support for ACH plus Google/Apple Pay. Sold to dental and medical practices on the NexHealth platform.
- NexHealth Verification Insurance verification module that retrieves and validates patient eligibility and benefits in real time, syncing a benefits summary (deductible, coverage used, remaining) back to the EHR document center. Sold to dental and medical practices.
- NexHealth Synchronizer Underlying integration engine that connects NexHealth's patient experience products to 70+ supported EHR/PMS systems, providing bi-directional data sync for appointments, patients, clinical data, and forms. Powers all NexHealth product modules.
- NexHealth Health Records API Public REST API that exposes the NexHealth Synchronizer to developers, enabling partners and customers to build healthcare integrations and automate workflows against 70+ supported EHR/PMS systems with bi-directional data sync.
Quantifiable outcome
- 75% of admin tasks automated
- +12 more outcomes
Companies that use NexHealth
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
NexHealth technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration34 records
AI capability7 records
Feature9 records
NexHealth partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core integration partner, strategic partner, flagship integration partner and core channel.
- Henry Schein (Dentrix / Dentrix Ascend / Dentrix Enterprise / DentalVision / Easy Dental)core integration partnerFour Henry Schein PMS systems — Dentrix, Dentrix Ascend, Dentrix Enterprise, DentalVision, Easy Dental — are supported by the NexHealth Synchronizer. Payments terminals are available for Dentrix, Dentrix Enterprise, and Open Dental/Eaglesoft; Ledger Sync is available for Dentrix and Open Dental.
- Patterson Dental (Eaglesoft / Fuse / Dolphin)core integration partnerPatterson Dental's Eaglesoft, Fuse, and Dolphin systems are integrated via the Synchronizer. Eaglesoft receives specific Ledger Sync / payments / custom payment-type support (NH CC Payment) in NexHealth.
- Planet DDS (Denticon)core integration partnerDenticon by Planet DDS is integrated via the Synchronizer, with Waitlist, schedule-template reading, and "checked out" status support. Preferred language support for Denticon was added in the Winter 2025 release.
- Carestream Dental (SoftDent / PracticeWorks / CS OrthoTrac / CS WinOMS)core integration partnerFour Carestream Dental systems (SoftDent, PracticeWorks, CS OrthoTrac, CS WinOMS) are listed as supported health record systems by the NexHealth Synchronizer.
- Open Dentalcore integration partnerOpen Dental and Open Dental Cloud are supported by the Synchronizer, with Payments, Ledger Sync, Kiosk Mode, and Smart Forms features available on Open Dental.
- eClinicalWorks (eCW)core integration partnerNexHealth Forms now automatically sync with eClinicalWorks through the NexHealth Synchronizer — described as the #1 feature request from eCW customers. Practices on the Delight package have access to eCW Forms training.
- Epic Systemscore integration partnerEpic Systems is listed as a supported health record system on the Synchronizer integrations page.
- athenahealth (athenaClinicals)core integration partnerathenahealth and athenaClinicals by athenahealth are listed as supported health record systems on the Synchronizer integrations page.
- NextGen Healthcare (NextGen Enterprise / NextGen Office / QSIDental)strategic partnerSynchronizer support was expanded to NextGen Enterprise / NextGen Office / QSIDental in the Winter 2025 release, adding scheduling, forms, and communications support for NextGen.
- Google (Reserve with Google)strategic partnerIntegrated with Google's "Reserve with Google" service, letting patients book NexHealth appointments directly from Google Search and Maps (announced in Spring 2024 release).
- TrueLarkflagship integration partnerTrueLark selected the NexHealth Synchronizer API to integrate with health record systems — featured as a customer case study.
- VivoDocflagship integration partnerVivoDoc selected the NexHealth Synchronizer API to integrate with health record systems — featured as a customer case study.
- Referral Partners (technology, marketing, consulting firms)core channelFormal "Refer. Track. Earn." program for technology companies, marketing agencies, consultants, and practice advisors. Partners self-sign an agreement, receive co-branded materials, and earn recurring commissions on closed deals.
Scale indicators16 records
Recent moves6 records
Expansion highlights7 records
NexHealth competitors and assessment
Company assessmentDirect peers
- Solutionreach: Solutionreach is a direct competitor offering patient engagement, recall, reminders, two-way messaging, and online scheduling for dental and medical practices — overlapping heavily with NexHealth's Communications and Scheduling modules on the same SMB buyer.
- Weave: Weave sells a unified patient communication and experience platform (phone system, texting, reviews, scheduling, payments) to dental and medical SMBs. Closely comparable on product scope, customer profile, and GTM motion to NexHealth.
- Luma Health: Luma Health provides patient scheduling, intake, messaging, and referral management with EHR integrations for medical practices — directly comparable to NexHealth on workflow modules and target buyers.
- Demandforce: Demandforce provides patient communication, recall, reputation, and scheduling tools to dental and medical practices. Comparable to NexHealth Communications/Scheduling and overlapping on SMB healthcare.
- PatientPop (by Tebra): PatientPop, now part of Tebra, delivers patient acquisition, online booking, intake forms, and reputation management for practices — directly comparable to NexHealth's front-office suite including Online Booking and Reviews.
- Relatient: Relatient offers patient engagement (messaging, reminders, scheduling, surveys, registration forms) integrated with EHRs for medical groups and dental practices — directly overlapping NexHealth's Communications, Forms, and Scheduling modules.
- Mend: Mend provides patient scheduling, telehealth, intake forms, and patient engagement for healthcare practices, with deep EHR integrations — overlapping NexHealth on scheduling, forms, and API-driven EHR connectivity.
Others
- Healthgrades: Healthgrades is a patient acquisition and provider directory platform that overlaps with NexHealth's online booking and reputation workflows, but operates more as a marketplace than an EHR-integrated front-office system.
Emerging players
- Doctible: Doctible focuses on patient communication, reminders, reviews, and recall for dental and medical SMBs — a smaller, emerging peer overlapping NexHealth's Communications product line.
Broad incumbents
- athenahealth (Patient Engagement): athenahealth is a major EHR vendor that ships its own patient engagement, scheduling, and messaging tools to its installed base. Comparable as a broad incumbent where NexHealth often integrates with athenahealth but competes for the front-office wallet.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
NexHealth social profiles
Digital presenceNexHealth compliance and trust
Trust signalCompliance3 records
NexHealth financial estimates
Financial estimateRevenue estimate
Valuation estimate
NexHealth leadership team
Management profileNumber of profiles
Profiles6 records
NexHealth funding detail
Funding detailFunding overview
Funding rounds8 records
Investors12 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NexHealth M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NexHealth
What does NexHealth do?
NexHealth sells a unified patient experience platform for dental and medical practices, built on its proprietary NexHealth Synchronizer — a real-time, bi-directional integration engine that connects to 60+ EHR and practice management systems. The platform bundles five core product modules (Scheduling, Communications, Forms, Payments, and Verification) into a single subscription, with a public Health Records API exposing the same Synchronizer layer to third-party developers and integrators.
Is NexHealth a public or private company?
NexHealth is a private company. It is classified as venture growth investor backed and is currently operating.
When was NexHealth founded?
NexHealth was founded in 2016. It employs 101 to 250 people.
Where is NexHealth based?
NexHealth is headquartered in San Francisco, United States, in the North America region.
How does NexHealth make money?
Three revenue lines are on record. Monthly/Annual SaaS Subscription is the primary driver. The others are payment Processing Fees (Transaction Fees) and referral Partner Commissions (Channel Revenue).
Who are NexHealth's main competitors?
Direct peers on record are Solutionreach, Weave, Luma Health, Demandforce, PatientPop (by Tebra), Relatient and Mend. Healthgrades is listed as an others. Doctible is listed as an emerging player. athenahealth (Patient Engagement) is listed as a broad incumbent.
Does NexHealth have an API?
Yes. NexHealth offers a public Health Records API that allows developers to build healthcare integrations and automate workflows across more than 70 supported EHR/PMS systems via the NexHealth Synchronizer. The API supports bi-directional data sync, enabling partners to read and write patient, appointment, and clinical data. Developer documentation is at docs.nexhealth.com/reference/introduction.
What industry is NexHealth in?
NexHealth's product category is Healthcare Patient Engagement Software. Its primary akta.pro industry code is HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up). Its NAICS code is 621 and its SIC code is 7372.