ACD.net
ACD.net is a private, independent fiber-based internet service provider headquartered in Lansing, Michigan, delivering residential and business connectivity services over its own fiber optic network to customers in the Lansing region.
- Company typePrivate
- Founded1986
- HeadquartersLansing, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What ACD.net does
ACD.net is a private, for-profit independent telephone and Internet service provider headquartered in Lansing, Michigan, founded in 1986. The company delivers internet and connectivity services over its own fiber optic infrastructure to two primary customer segments: residential households and business customers, with a direct-sales go-to-market in both tiers. Its core product line consists of Residential internet service, Business internet service with dedicated support, and a publicly accessible Fiber Map that displays network coverage and service availability.
The underlying technology is a regional fiber optic network that ACD.net owns and operates end-to-end, enabling direct service delivery to customer premises without reliance on third-party last-mile providers. Distribution is handled through a direct sales/channel model segmented by customer type — field/enterprise direct sales for both residential and business segments — and the company maintains a current operating leadership team under CEO Kevin Schoen, with Doreen M. Murphy serving as Director of Transport.
ACD.net's business model is a traditional regional ISP subscription model, generating recurring revenue from monthly residential and business connectivity subscriptions. Pricing is not publicly disclosed in the available source material, and no funding rounds, M&A activity, partnerships, or AI/ML capabilities are evidenced in the input data. The company should be understood as a mature, infrastructure-based regional connectivity provider with a long operating history but limited publicly observable growth signals.
ACD.net firmographics
Firmographics- Name
- ACD.net
- Website
- https://acd.net
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ACD.net is a private, independent fiber-based internet service provider headquartered in Lansing, Michigan, delivering residential and business connectivity services over its own fiber optic network to customers in the Lansing region.
- Ownership category
- akta.pro rank
ACD.net industry classification
Industry- Product category
- Internet Services (Telecommunications)
- NAICS
- Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)
Keywords
Where ACD.net is headquartered
LocationHeadquarters
- HQ city
- Lansing
- HQ country
- United States
- HQ region
- North America
Markets served
ACD.net business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales
Distribution channels2 records
ACD.net product offering
Product offeringCore offering
ACD.net is an independent phone and Internet provider offering fiber-based internet connectivity services to residential households and business customers. The company delivers its services over a proprietary fiber optic network, with availability communicated to prospects through an interactive online Fiber Map.
Product overview
ACD.net is an internet service provider offering Residential and Business internet services, with fiber network coverage mapped through their Fiber Map service. The company provides a unified set of connectivity solutions for both individual and business customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Internet Internet service offering for individual households and families, delivered over ACD.net's fiber optic network.
- Business Internet Internet and connectivity services tailored for business customers, delivered directly to business premises with dedicated support.
- Fiber Map Interactive map service showing fiber network coverage and availability across ACD.net's service area, enabling prospective customers to check serviceability.
Companies that use ACD.net
Customer profileSegments2 records
Ideal customer profiles2 records
ACD.net technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ACD.net partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights4 records
ACD.net competitors and assessment
Company assessmentDirect peers
- Metronet: Pure-play 100% fiber-to-the-home operator expanding across the Midwest and beyond, delivering residential and business gigabit services in secondary markets similar to ACD.net's Lansing footprint.
- TDS Telecom: Regional incumbent and fiber builder owned by Telephone and Data Systems, providing broadband, voice, and managed services to small-town and suburban communities—an analog to ACD.net's regional fixed-line model.
- Point Broadband: Independent fiber-to-the-home provider targeting small towns and rural/suburban U.S. markets with residential and business broadband, comparable as a regional fiber overbuilder in non-urban geographies.
- WOW! WideOpenWest: Regional cable and fiber broadband provider serving mid-sized U.S. markets with residential and business internet, video, and voice services—directly comparable to ACD.net's independent regional ISP model.
- Frontier Communications: Wireline-focused operator expanding fiber across its regional footprint with both consumer and enterprise offerings, directly comparable as a fixed-line broadband and voice provider serving non-tier-1 markets.
- 123Net: Michigan-based fiber network and data center operator serving businesses and carriers in the state—closely aligned with ACD.net's Michigan geographic focus and fiber-based service portfolio.
- Consolidated Communications: Regional fiber and broadband provider serving residential and business customers across primarily Midwestern and northern U.S. markets, with similar product mix and customer profile to ACD.net.
Broad incumbents
- AT&T: National wireline and wireless incumbent with significant fixed broadband and fiber footprint overlapping ACD.net's Lansing-area market, representing a major scaled competitor.
- Xfinity (Comcast): Largest U.S. cable broadband operator offering residential and business internet, video, and voice across virtually all major U.S. markets including Lansing—directly overlapping ACD.net's core offerings as a broad incumbent.
- Lumen Technologies: Large enterprise and wholesale fiber/network operator with significant Midwestern presence, comparable as a broader wireline and fiber services incumbent operating in ACD.net's market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
ACD.net social profiles
Digital presenceACD.net financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACD.net leadership team
Management profileNumber of profiles
Profiles2 records
ACD.net funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACD.net M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACD.net
What does ACD.net do?
ACD.net is an independent phone and Internet provider offering fiber-based internet connectivity services to residential households and business customers. The company delivers its services over a proprietary fiber optic network, with availability communicated to prospects through an interactive online Fiber Map.
Is ACD.net a public or private company?
ACD.net is a private company. It is classified as unknown and is currently operating.
When was ACD.net founded?
ACD.net was founded in 1986. It employs 51 to 100 people.
Where is ACD.net based?
ACD.net is headquartered in Lansing, United States, in the North America region.
Who are ACD.net's main competitors?
Direct peers on record are Metronet, TDS Telecom, Point Broadband, WOW! WideOpenWest, Frontier Communications, 123Net and Consolidated Communications. Broad incumbents are AT&T, Xfinity (Comcast) and Lumen Technologies.
Does ACD.net have an API?
No public API is recorded for ACD.net.
What industry is ACD.net in?
ACD.net's product category is Internet Services (Telecommunications). Its primary akta.pro industry code is HDAIABAJ, Rural & Universal Service Fixed Broadband Providers. Its NAICS code is 51711 and its SIC code is 4813.