What The Turn Group does

The Turn Group is a privately held, US-based digital agency headquartered in Kansas City, Missouri (legal entity The Turn Group LLC in Liberty, MO), founded in 2004 and operated continuously by the same leadership team for over 22 years. The firm delivers custom web design and development, AI integration, SEO, e-commerce, mobile app development, white-label services, and managed hosting to a customer base of 1,000+ clients spanning local Kansas City SMBs, publicly traded enterprises, Fortune 500 brands, marketing agencies, and SaaS startups across all 50 states and 61 countries. Its technology stack is centered on hand-coded PHP, Python, Laravel, Django, React, and JavaScript, with deep specialization in Joomla (since v1.0) and WordPress, plus modern AI integrations including GPT-powered chatbots, retrieval-augmented generation pipelines, lead qualification automation, and workflow orchestration.

Revenue is generated primarily through one-time custom web projects priced from $5,000 for small business sites to $75,000+ for enterprise platforms, supplemented by recurring managed hosting via Flex Plans ($175-$2,275/month) and SEO retainers. The go-to-market is sales-led and inside-sales oriented: engineers respond to inbound quote requests and phone inquiries with fixed-scope proposals delivered within 24 hours and an average response time under 30 minutes. Distribution is direct-only, relying on organic SEO, a technical blog, Clutch and BBB reputation signals, a 5% client referral program, and a WHMCS-powered self-service client portal. Strategic AI positioning is anchored by two partner brands, PYfecta (AI hardware and private deployment) and Anorra (autonomous AI agents), which extend the firm beyond traditional agency services toward productized and on-prem AI offerings.

Name

The Turn Group

Legal name

The Turn Group LLC

Website

https://theturngroup.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

The Turn Group is a US-based Kansas City digital agency, founded in 2004, delivering custom web design, development, AI integration, SEO, and managed hosting to over 1,000 SMB, enterprise, Fortune 500, agency, and SaaS clients across all 50 states and 61 countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Web Design & Development Projects: Custom website design and development projects ranging from $5,000 for small business websites to $75,000+ for enterprise platforms. Fixed-scope quotes provided. One-time project fees with scope-based pricing.
2. Flex Hosting Plans: Monthly recurring hosting services with Physical File Storage ($25/month) plus Flex Development Time. Plans range from Flex Plan 1 ($175/month, 1 hour) to Flex Plan 15 ($2,275/month, 15 hours). Annual billing available.
3. AI Integration Services: Custom AI website integration services including chatbots, lead qualification, RAG search, and workflow automation. Typically reduces support load 40-60% and increases qualified leads 20-35% within six months.
4. SEO Services: Technical SEO, on-page content optimization, and ongoing SEO strategy. Monthly retainer-based with focus on ranking improvements within 90-120 days for local keywords.
5. Professional Services & Consulting: Hourly consulting services at $150/hour (non-SEO development) and $250/hour (SEO strategy). Project consulting and strategy engagements for web project planning and execution.
6. White Label Services: Behind-the-scenes web development, design, and support for marketing agencies. NDA-protected, agency-friendly pricing with client-branded reporting.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Turn Group is a Kansas City-based digital agency that delivers custom web design, code-grade web development, AI website integration, SEO services, and managed hosting to U.S. businesses ranging from local SMBs to Fortune 500 enterprises. Founded in 2004, the firm offers a full digital stack including hand-coded builds on Joomla, WordPress, Laravel, Django, Python, and React, plus GPT-powered chatbots, RAG-driven knowledge search, and AI lead qualification.

Product overview

The Turn Group is a service-based Kansas City web design and development agency that operates as a unified full-service offering rather than a modular platform. Their core portfolio consists of 15 distinct professional service categories spanning the full digital stack: AI Website Integration (GPT-powered chatbots, RAG-driven knowledge search, lead qualification automation), Custom Website Design and Development, specialized CMS Development (Joomla and WordPress), E-Commerce Development (Shopify, WooCommerce, Magento, BigCommerce, custom), Mobile App Development (React Native, Flutter, Swift/Kotlin), SEO Services, Website Migration, Website Support & Maintenance, PHP Development, Python Development (AI/ML, automation, data pipelines), Digital Marketing, Project Consulting, White Label partnerships, Logo & Branding, and Nationwide U.S. Web Services. They supplement their service offerings with two recurring infrastructure products: Flex Plans (15-tier managed hosting with bundled developer hours) and a Client Portal (WHMCS-powered self-service platform). The portfolio is delivered entirely by a U.S.-based Kansas City team with 22+ years of experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Custom Website Design Custom, on-brand website design that is mobile-first, WCAG 2.2 accessible, semantically structured for SEO, and tuned for Core Web Vitals from wireframes through high-fidelity Figma comps. Built for businesses that need conversion-ready websites rather than cookie-cutter templates.
• Custom Website Development Hand-crafted code development on Joomla, WordPress, Laravel, Django, Node, and React with semantic HTML, optimized Core Web Vitals, hardened security, and clean architecture. Includes Git version control and full source code ownership for clients.
• AI Website Integration Custom AI integration services embedding GPT-powered chatbots trained on business knowledge bases, automated lead qualification, RAG-driven content search, and OpenAI/Anthropic/local LLM workflow automation directly into websites. Targets businesses seeking AI-first automation rather than off-the-shelf chatbots.
• Joomla Web Development Specialized Joomla development including custom components, modules, plugins, multi-language deployments, ACL-driven membership platforms, and security/version upgrades for Joomla 5 and legacy Joomla 3 sites. Certification held since version 1.0.
• WordPress Development Custom WordPress theme and plugin development, performance tuning, security hardening, headless WordPress builds, WooCommerce, Gutenberg block development, and full WordPress plus React headless architectures.
• E-Commerce Development High-conversion e-commerce websites on Shopify, WooCommerce, Magento, BigCommerce, and custom platforms with payment integrations, custom checkout flows, headless commerce on React/Next.js, and AI-powered product recommendations.
• Mobile App Development Native iOS and Android apps plus cross-platform builds on React Native, Flutter, and Swift/Kotlin, from MVP scoping and App Store submission through long-term release management with backend APIs, push notifications, and analytics integrations.
• SEO Services

Quantifiable outcome

• 40-60% reduction in support load within six months of AI integration
• +4 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• PYfectacoreStrategic or Co-development PartnerPYfecta is an AI Solutions and Private Deployment company, listed as a partner company of The Turn Group. Provides AI hardware, training, and support services. The Turn Group leverages PYfecta for AI integration services delivered to clients.
• AnorracoreStrategic or Co-development PartnerAnorra is an Autonomous AI Agent Technology company, listed as a partner company of The Turn Group. Focuses on autonomous AI agent development and deployment technology.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• WebFX: Full-service digital marketing and web development agency offering SEO, web design, AI integration, and CRO services. Comparable to The Turn Group in core offerings but operates at significantly larger scale with hundreds of employees.
• Big Drop Inc: Custom web design and development agency offering branding, web, and digital marketing services. Comparable boutique positioning and full-stack delivery model to The Turn Group, primarily serving U.S. mid-market clients.
• EIGHT25MEDIA: Web design and digital marketing agency with strong focus on WordPress, Magento, and custom development. Comparable SMB-to-mid-market web dev and SEO services to The Turn Group, though more concentrated in Silicon Valley client base.
• Lounge Lizard: Boutique web design and digital marketing agency recognized by industry directories (TopSEOs, Clutch). Closely aligned with The Turn Group in positioning, size, and full-stack service offering for SMB and mid-market clients.
• SmartSites: Awarded web design and digital marketing agency (Google Premier Partner, A+ BBB) offering custom websites, SEO, and PPC. Closely comparable to The Turn Group in service mix, certifications, and target customer profile.
• OuterBox: Digital agency specializing in e-commerce development, SEO, and web design with strong Magento/Shopify expertise. Directly comparable to The Turn Group's e-commerce and SEO service lines for mid-market retail clients.
• Blue Fountain Media: Digital agency specializing in web design, branding, and development for mid-market and enterprise clients. Comparable service portfolio and customer segment to The Turn Group, though larger headcount and broader geographic reach.
• Coalition Technologies: Top-rated web design and SEO agency (4.9 Clutch, A+ BBB) serving SMB and enterprise clients. Comparable in service mix, customer reviews profile, and premium U.S.-based delivery model.
• Thrive Internet Marketing Agency: Digital marketing agency offering web design, SEO, social media, and e-commerce development. Direct competitor to The Turn Group in the SMB-to-mid-market segment with similar service breadth and U.S.-based delivery model.

Broad incumbents

• Clay: Top-tier digital product and design agency serving enterprise and high-growth tech clients (Google, Facebook, Spotify). Overlaps with The Turn Group on web design/development and UI/UX but operates at a significantly higher price point and customer tier.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/theturngroup
• Facebookfacebook.com/theturngroup

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Turn Group