Techcomm Wireless

What Techcomm Wireless does

Techcomm Wireless is a privately held Latin American telecommunications services company founded in 1998 by Leonardo Induni, operating as Techcomm Wireless Internacional from Doral, Florida. The business delivers authorized repair, logistics, and post-sale support services to mobile device manufacturers and telecommunications operators, with physical operations in 10+ countries including Argentina, Chile, the United States (Miami/Doral), the Dominican Republic, Mexico, Guatemala, Costa Rica, Honduras, Nicaragua, and El Salvador. The Dominican Republic operation, branded Techcomm Dominicana, is the largest site with 400+ employees and is structured as a regional subsidiary.

The company's core offering consists of four service lines: Level III authorized mobile device repair covering 19 manufacturers and 11 operator clients including named OEM authorizations for Samsung, Acer, and Motorola; HUB logistics and storage services for mobile devices, SIMs, parts, scratch cards, and Seed Stock; installation and maintenance of household appliances and telecommunications equipment; and device recovery/restoration for decoders, LCDs, batteries, and satellite dishes. The technology base is operational rather than software: Level III repair certification (the highest available tier), proprietary logistics infrastructure, and direct OEM authorized-service agreements. Adjacent offerings listed on the site (Managed IT, IT Consulting, Web/Mobile App Development, Cybersecurity, Digital Marketing, VIP Solutions) appear to be template-derived service listings rather than documented revenue lines.

Revenue mechanics are B2B enterprise service contracts: repair fees (warranty and out-of-warranty) under OEM authorization agreements, warehousing and distribution fees from operator clients for HUB logistics, and project-based installation/maintenance work. Pricing transparency is limited - per-service display prices ($125-$205) for individual add-ons appear to be website template placeholders rather than representative enterprise pricing. The go-to-market is enterprise field sales into telecom operators and OEM warranty channels; marketing relies on the company website, direct phone/email contact, and client referrals rather than digital or social channels. The company remains privately held with no disclosed institutional investors, funding events, or M&A activity.

Name

Techcomm Wireless

Legal name

Techcomm Wireless

Website

https://techcommwireless.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Techcomm Wireless is a Latin American authorized service center network providing Level III mobile device repair, HUB logistics and storage, appliance installation, and device recovery for mobile OEMs (Samsung, Acer, Motorola) and 11 telecommunications operators across 10+ countries.

Ownership category

akta.pro rank

Product category

Telecommunications Equipment Repair and Logistics Services

SIC

Communications Equipment, Nec (3669), Electronic Components & Accessories (3670)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

Keywords

• Mobile device repair
• Telecommunications logistics
• Authorized service center
• Electronics refurbishment
• Device recovery services

Headquarters

HQ city

Estado De México

HQ country

Mexico

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Mobile Device Repair Services: Authorized repair services for mobile devices from multiple manufacturers including Samsung, Acer, and Motorola. Revenue generated through repair fees for out-of-warranty and warranty-covered repairs.
2. Logistics and Storage Services: HUB operations and storage services for telecommunications equipment including mobiles, SIMs, parts, scratch cards, and Seed Stock. Revenue generated through warehousing fees and distribution/logistics charges.
3. Appliance Installation and Maintenance: Installation and post-sale support services for household appliances and telecommunications equipment.
4. Device Recovery Services: Recovery and restoration of damaged devices including decoders, mobiles, LCDs, batteries, and antennas (parábolas).

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Techcomm Wireless is an authorized repair, refurbishment, and logistics service provider for the consumer electronics and telecommunications industry. The company delivers Level III mobile device repair across 19 authorized manufacturers (including Samsung, Acer, and Motorola), HUB and warehousing services for telecom equipment (SIMs, parts, scratch cards, seed stock), appliance installation and post-sale maintenance, and damaged-device recovery services for telecom operators and manufacturers throughout Latin America.

Product overview

Techcomm Wireless offers a suite of telecommunications and logistics services. The core offering consists of four main service categories: (1) Mobile Device Repair - Level III authorized repair covering 19 manufacturers and 11 operators including Samsung, Acer, and Motorola; (2) Logistics and Storage - HUB and warehouse management for mobile devices, SIMs, parts, scratch cards and seed stock; (3) Appliance Installation and Maintenance; and (4) Device Recovery and Restoration. These are complemented by additional services including Technical Support ($125), Business Planning ($205), Cyber Security, Managed IT Services, IT Consulting Planning, Web Development, Digital Marketing, Security and Compliance, VIP Solutions, Internet Thinking, Preventive Maintenance, Web and Mobile App Development, Infrastructure Technology, and Warranty Management IT. The company operates across multiple Latin American and Caribbean countries with operations in Argentina, Chile, USA (Miami), Dominican Republic, Mexico, Guatemala, Costa Rica, Honduras, Nicaragua, and El Salvador since its founding in 1998.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Device Repair (Reparación de Móviles) Level III authorized repair service for mobile devices, covering 19 authorized manufacturers and serving 11 telecommunications operators. Services include repair, installation, and post-sale support for telecommunications equipment across Latin America.
• Logistics and Storage (Logística y Almacenamiento) HUB and warehouse services for managing storage and distribution of mobile devices, SIMs, parts, scratch cards, and seed stock to ensure smooth operations for telecommunications companies across the region.
• Appliance Installation (Instalación de Electrodomésticos) Installation and maintenance services for household appliances and telecommunications equipment, including post-sale support for consumers and businesses.
• Device Recovery (Recuperación de Dispositivos) Recovery and restoration services for damaged devices including decoders, mobile phones, LCD screens, batteries, satellite dishes (parábolas), and other telecommunications equipment.
• Technical Support (Soporte Técnico) Professional technical support service for devices, priced at $125 per service as listed on the Techcomm Wireless website.
• Business Planning Business planning consulting service priced at $205 per service as listed on the Techcomm Wireless website.
• Cyber Security Cybersecurity services for protecting business operations, listed as a standalone service offering on the Techcomm Wireless website.
• Preventive Maintenance (Mantenimiento Preventivo) Preventive maintenance services for telecommunications equipment and appliances to avoid future failures and extend operational lifespan.
• Managed IT Services Comprehensive IT management services including cybersecurity and technology solutions for business clients.

Quantifiable outcome

• Level III mobile repair capability - highest certification level available
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Four partnerships are on record, tiered core.

• SamsungcoreStrategic or Co-development PartnerAuthorized service center for Samsung mobile devices. Provides Level III repair services, warranty repairs, and post-sale support for Samsung products across Latin American operations.
• AcercoreStrategic or Co-development PartnerAuthorized service center for Acer mobile devices. Provides repair services and post-sale support for Acer products.
• MotorolacoreStrategic or Co-development PartnerAuthorized service center for Motorola mobile devices. Provides repair services and post-sale support for Motorola products.
• Telecommunications Operators (11 operators)coreChannel Partner/ Reseller/ DistributorPartnership with 11 telecommunications operators for mobile repair services, logistics support, and equipment storage/distribution services across the Latin American region.

Scale indicators6 records

Recent moves15 records

Expansion highlights4 records

Direct peers

• uBreakiFix (Asurion): Largest U.S. mobile device repair chain, now owned by Asurion. Operates a directly comparable authorized-service-center model for multiple OEMs (Samsung, Google, etc.) with similar Level-certified repair technicians. Most direct global comparable to Techcomm's authorized repair business model.
• CPR Cell Phone Repair: Franchise-based mobile device repair chain with 850+ locations across the U.S. and growing international presence. Offers authorized repair services and operates a similar multi-OEM business model to Techcomm's authorized service centers.
• Cellairis: Mobile device repair and accessories franchise with presence across the Americas. Operates mall-based and in-store authorized repair kiosks with comparable OEM partnerships and Level-certified technicians.
• Batteries Plus: U.S. franchise chain offering device repair, battery replacement, and related tech services across 700+ locations. Comparable in scale, service breadth, and franchise-driven multi-OEM repair model.

Broad incumbents

• Asurion: Global leader in device protection and repair, owner of uBreakiFix. Operates a much larger portfolio spanning insurance, protection plans, and tech support; competes with Techcomm for OEM service contracts at scale.
• Geek Squad (Best Buy): Best Buy's tech support and repair division, providing authorized repair services for major OEMs at scale. Operates as a broader retail-adjacent incumbent rather than a pure-play authorized repair specialist.
• SquareTrade (Allstate): Device protection plan provider owned by Allstate that operates authorized repair networks. Competes with Techcomm for OEM post-sale service partnerships from the insurance-side rather than the repair-specialist side.

Emerging players

• iFixit: DIY repair ecosystem with parts, tools, and repair guides. Emerging enterprise arm partners with manufacturers and right-to-repair advocates; could become a competitor or channel partner for Techcomm's authorized model.

Others

• Brightstar (Ingram Micro): Mobile device distribution and logistics company now part of Ingram Micro. Operates adjacent HUB/logistics services for the same OEM partners as Techcomm; a potential channel partner or competitive threat in the device logistics vertical.
• CompuCom: Enterprise IT services provider offering managed services, device lifecycle management, and break-fix repair for corporate clients. Overlaps with Techcomm's appliance installation and corporate IT service offerings.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/watch?v=ZnBhwIRoeOA
• Xx.com/techcommw
• Facebookfacebook.com/TechcommW
• LinkedInlinkedin.com/company/techcomm-wireless

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Techcomm Wireless