South West Hospital and Health Service

What South West Hospital and Health Service does

South West Hospital and Health Service (South West HHS) is a Queensland Government statutory body established on 1 July 2012 under the Hospital and Health Boards Act 2011, operating as one of 16 Hospital and Health Services in the state. Headquartered in Roma with a service footprint of approximately 319,000 square kilometres, it delivers public hospital and community health services to rural and remote communities across south western Queensland. Its governance comprises a Hospital and Health Board appointed by the Queensland Governor in Council, with day-to-day management led by Health Service Chief Executive Dr Anthony Brown and an executive team covering Aboriginal and Torres Strait Islander Health, Allied Health, Medical Services, Nursing and Midwifery, Primary and Community Care, Finance, People and Culture, and Governance, Strategy and Performance, plus a Chief Information Officer.

The service operates a distributed delivery network comprising three hub hospitals (Roma, Charleville, St George) and a layer of multipurpose health services in smaller towns including Cunnamulla, Mitchell, Mungindi, Quilpie, Dirranbandi, Surat, Augathella and Injune. Clinical products span emergency, acute and surgical care, maternity, dental, mental health, GP and virtual-GP telehealth, community health, aged care, Aboriginal and Torres Strait Islander health, and interpreter services. Auxiliary programs include the consolidated HOPE (Healthy Opportunities through Prevention and Empowerment) initiative, the Healthy Communities program, 15 Consumer Advisory Networks (including a Mental Health CAN), and partnerships for retrieval services with Royal Flying Doctor Service, LifeFlight and Retrieval Services Queensland.

Funding flows from Queensland Health via service agreements; care is delivered free at point of service under Medicare to eligible patients. Strategic priorities are executed through memoranda with the University of Queensland and University of Southern Queensland for an in-region Medical Pathway (partial from 2024, full from 2026), the RIPPAH allied-health rural immersion program with Southern Queensland Rural Health, and the dual-trained nurse/paramedic arrangement with Queensland Ambulance Service. The entity has no disclosed revenue, no parent-company commercial revenue stream, and no AI/ML products disclosed in the input.

Name

South West Hospital and Health Service

Legal name

South West Hospital and Health Service

Website

https://southwest.health.qld.gov.au

Company type

Public

Founded year

2012

Operating status

Operating

Headcount range

501–1,000 employees

Short description

South West Hospital and Health Service is a Queensland Government statutory body delivering public hospital, community, telehealth, and aged care services to rural and remote communities across 319,000 square kilometres of south western Queensland through three hub hospitals and multiple multipurpose health services.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industries

Community & Regional General Hospitals (HLAFAAAB), Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• Public hospital services
• Rural and remote healthcare
• Community health services
• Telehealth consultations
• Aboriginal health services

Headquarters

HQ city

Roma

HQ country

Australia

HQ region

Oceania

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Healthcare Funding: South West HHS is a publicly funded hospital and health service under Queensland Health, receiving government appropriations to deliver healthcare services across the region. Service agreements with the Department of Health outline services, funding, and required performance outcomes.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

South West Hospital and Health Service operates as a publicly funded hospital and health service delivering comprehensive inpatient, outpatient, emergency, maternity, dental, mental health, GP, community health, aged care, and telehealth services across rural and remote south western Queensland. It runs a distributed network of three hub hospitals (Roma, Charleville, St George) and six multipurpose health services covering approximately 319,000 square kilometres, with targeted programs for Aboriginal and Torres Strait Islander health equity and population health.

Product overview

South West Hospital and Health Service is a public healthcare provider delivering comprehensive hospital and community health services across south western Queensland. The service operates a distributed network model comprising three main hub hospitals (Roma, Charleville, and St George) along with multiple multipurpose health services. Core clinical services include emergency care, maternity, dental, mental health, GP services (including virtual GP telehealth), and community health programs. Population health initiatives include the HOPE Program (Healthy Opportunities through Prevention and Empowerment), Healthy Communities, aged care, and Aboriginal and Torres Strait Islander health services. The organisation also provides consumer engagement through Community Advisory Networks and various volunteer programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Services

Quantifiable outcome

• Over 2,850 virtual GP appointments provided across South West between January and August 2022
• +3 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

20 partnerships are on record, tiered core and minor.

• Southern Queensland Rural Health (SQRH)coreStrategic or Co-development Partner · 1 January 2023SQRH collaborated with South West HHS and Office of the Chief Allied Health Officer to develop RIPPAH (Rural Immersion Placement Program – Allied Health). SQRH provides free accommodation and student bursaries for program participants.
• Office of the Chief Allied Health Officer (OCAHO)coreStrategic or Co-development Partner · 1 January 2023OCAHO sponsors a project officer position to facilitate planning, implementation and evaluation of RIPPAH program to ensure sustainability and meet community needs.
• University of Queensland (UQ)coreStrategic or Co-development Partner · 6 December 2022Partnership with UQ and University of Southern Queensland to create a continuous medical education pathway - the Darling Downs – South West Medical Pathway. Allows students to complete all undergraduate and postgraduate studies and practical training in the region. Full UQ Doctor of Medicine program beginning partially from 2024 and in full from 2026.
• University of Southern Queensland (USQ)coreStrategic or Co-development Partner · 6 December 2022Partnership with UQ, Darling Downs Health and South West HHS to create a continuous medical education pathway. USQ will provide undergraduate degree components with pathway to UQ Doctor of Medicine program.
• Defence Force RecruitingminorGTM or Marketing Partner · 1 January 2022Defence Force Recruiting supports Deadly Recruits Camp by providing equipment, three experienced personnel (army, navy and airforce), and covering significant catering costs. Camp has led 11 participants to pursue ADF careers.
• Queensland Ambulance Service (QAS)coreStrategic or Co-development Partner · 1 January 2018Formal partnership since 2018 to introduce dual-trained registered nurse/paramedic program - the first in Queensland. Allows graduates to spend 6 months with health service and 6 months with QAS. In small isolated communities, nurses staff hospital-based ambulances.
• Western Queensland Primary Health Network (WQPHN)coreStrategic or Co-development PartnerWQPHN works with South West HHS on Joint Regional Health Needs Assessment and coordinates primary healthcare planning across Western Queensland. WQPHN prepared consolidated Joint Regional Needs Assessment.
• Royal Flying Doctor ServicecoreStrategic or Co-development PartnerRetrieval services partner providing emergency air medical transport and remote healthcare services across the South West region.
• LifeFlightcoreStrategic or Co-development PartnerRetrieval services partner providing emergency helicopter and air ambulance services for the region.
• Retrieval Services QueenslandcoreStrategic or Co-development PartnerStatewide retrieval services coordination for patient transport between facilities.
• Cunnamulla Aboriginal Corporation for Health (CACH)coreStrategic or Co-development PartnerAboriginal Community Controlled Health Organisation partner providing culturally appropriate health services. CACH participates in Maranoa Health Accord, DFV Forum sponsorship, and health equity initiatives.
• Charleville and Western Areas Aboriginal and Torres Strait Islander Community Health (CWAATSICH)coreStrategic or Co-development PartnerACCHO partner providing Aboriginal and Torres Strait Islander health services in the Charleville and Western areas region.
• Goondir Health ServicescoreStrategic or Co-development PartnerAboriginal Community Controlled Health Organisation providing health services to Aboriginal and Torres Strait Islander communities.
• Goolburri Aboriginal Health AdvancementcoreStrategic or Co-development PartnerAboriginal Health Advancement organisation partner in the region.
• Heart of AustraliaminorStrategic or Co-development PartnerMobile specialist health services bringing cardiology and other specialist services to rural communities.
• HeadspaceminorStrategic or Co-development PartnerYouth mental health foundation providing support for young people across communities.
• Central West and North West HHSscoreStrategic or Co-development PartnerNeighbouring Hospital and Health Services collaborating through the Maranoa Health Accord for coordinated primary healthcare delivery across Western Queensland.
• Darling Downs Health (DDH)coreStrategic or Co-development PartnerPartnership for Darling Downs – South West Medical Pathway with UQ and USQ to provide end-to-end medical training in the region. Combined workforce development initiative.
• Paroo Shire CouncilminorStrategic or Co-development PartnerLocal government partner supporting Deadly Recruits Camp and community health initiatives.
• Jamie Oliver's Ministry of FoodminorStrategic or Co-development PartnerCooking program partnership bringing Jamie Oliver's Ministry of Food cooking workshops to Charleville, Cunnamulla and Quilpie communities.

Scale indicators7 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• Darling Downs Health: Neighbouring Queensland Hospital and Health Service covering a large regional/rural catchment and a co-partner in the Darling Downs–South West Medical Pathway; directly comparable in governance model, service mix, and rural-remote operating profile.
• Torres and Cape Hospital and Health Service: Queensland HHS with the strongest First Nations patient mix in the state, running remote hub hospitals, multipurpose services, and community programs in communities very comparable to South West HHS's Aboriginal and Torres Strait Islander client base.
• Central Queensland Hospital and Health Service: Mid-sized Queensland HHS combining regional hub hospitals with rural multipurpose sites — a structural template very close to South West HHS's distributed operating model.
• Cairns and Hinterland Hospital and Health Service: Another Queensland HHS blending a regional hub hospital (Cairns) with surrounding rural and remote multipurpose services; same statutory governance framework and service mix.
• North West Hospital and Health Service: Queensland HHS serving remote north-western communities with comparable inpatient, multipurpose, and community health service models across a low-density catchment.
• Central West Hospital and Health Service: Adjacent Queensland HHS covering a similarly vast, low-density western Queensland region; operates through hub hospitals and multipurpose health services and collaborates with South West HHS through the Maranoa Health Accord.

Others

• Royal Flying Doctor Service: National retrieval and primary care provider that is both a formal retrieval partner of South West HHS and an adjacent non-government provider of rural and remote health services across similar geographies.
• Western Queensland Primary Health Network: Primary Health Network partner that co-produces the Joint Regional Health Needs Assessment with South West HHS; a system-level collaborator in primary care planning across Western Queensland.

Regional players

• Western NSW Local Health District: NSW LHD covering remote western NSW with a network of hub hospitals, multipurpose services, and strong Aboriginal health programs; closely comparable in rural-remote footprint despite different state jurisdiction.
• Northern Territory Health: Government health operator for the NT, providing remote area and Aboriginal community health services across an even larger and more sparsely populated catchment; comparable mission and operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/qldhealth
• YouTubeyoutube.com/@qldhealth
• Facebookfacebook.com/southwesthhs
• LinkedInlinkedin.com/company/south-west-hospital-and-health-service
• Instagraminstagram.com/qldhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South West Hospital and Health Service