KME Systems
KME Systems is a privately held managed IT services provider in Southern California, delivering 24/7 monitoring, cybersecurity, cloud, and consulting to SMB and mid-market clients in healthcare, manufacturing, construction, accounting, and nonprofit verticals.
- Company typePrivate
- Founded1993
- HeadquartersLake Forest, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What KME Systems does
KME Systems is a privately held managed IT services provider headquartered in Irvine, California, serving small and mid-market businesses across Southern California, including Orange County, Riverside County, and the Inland Empire. Founded in 1993 and formed through the merger of four established local IT providers, the company offers a portfolio of managed IT services covering 24/7 proactive monitoring, help desk support, cybersecurity, cloud computing, IT consulting, and unified communications, delivered primarily through flat-rate monthly subscription contracts. KME maintains physical offices in Irvine, Riverside, and Corona to support on-site and remote service delivery, with publicly reported operational metrics including 99.9%+ network uptime, under 15-minute average response time to critical issues, a 50% first-call resolution rate, an NPS of 10 from 250+ clients, and a 10.5% CSAT over the trailing 90 days.
The company's go-to-market is sales-led and verticalized, targeting healthcare, manufacturing, construction, accounting/CPA, and nonprofit organizations through direct sales, discovery meetings, referrals, and location-targeted SEO. Its technology stack is built primarily on Microsoft 365 (including Teams, Intune, Entra, OneDrive, SharePoint, Outlook, and Copilot), with Google Workspace as an alternative, ScreenConnect for remote support, and integrations with industry-specific software such as CCH Axcess, Thomson Reuters UltraTax, Lacerte, QuickBooks, Bluebeam, Plexxis, and AutoCAD. Revenue is generated predominantly through recurring managed service agreements, supplemented by project-based IT consulting under statements of work. KME is affiliated with Courser, a network of 15+ IT services organizations that shares resources, best practices, and a centralized Chief Risk and Security Officer, and is a Microsoft partner at the core strategic tier.
KME Systems firmographics
Firmographics- Name
- KME Systems
- Legal name
- KME Systems, LLC
- Website
- https://kmesystems.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- KME Systems is a privately held managed IT services provider in Southern California, delivering 24/7 monitoring, cybersecurity, cloud, and consulting to SMB and mid-market clients in healthcare, manufacturing, construction, accounting, and nonprofit verticals.
- Ownership category
- akta.pro rank
KME Systems industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)
- akta.pro secondary industries
- Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI), DevOps Consulting & Transformation (BPAEAKAA)
Keywords
Where KME Systems is headquartered
LocationHeadquarters
- HQ city
- Lake Forest
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
KME Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Flat monthly fee for comprehensive IT management including 24/7 monitoring, help desk support, cybersecurity, data backup, and proactive maintenance. The model provides predictable costs for clients and aligns KME's incentives with client uptime.
- Cloud Computing Services: Cloud solutions including migration, infrastructure management, and secure remote access delivered as part of managed services or as standalone offerings
- IT Consulting: Strategic technology planning and consulting engagements, typically delivered through Statement of Work documents with project-based or ongoing advisory fees
- Cybersecurity Services: Advanced security services including monitoring, threat prevention, and compliance management as part of managed IT packages or standalone security offerings
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed IT Services - All-inclusive monthly fee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
KME Systems product offering
Product offeringCore offering
KME Systems provides outsourced managed IT services to small and mid-market businesses in Southern California, delivering 24/7 proactive monitoring, help desk support, cybersecurity protection, cloud computing solutions, unified communications, and strategic IT consulting as an integrated managed services offering on a flat monthly subscription fee. The company functions as a full outsourced IT department, combining remote and on-site support with vertical-specific compliance expertise for healthcare, accounting/CPA, construction, manufacturing, and nonprofit clients.
Product overview
KME Systems is an IT solutions provider offering a unified portfolio of managed IT services designed as a comprehensive outsourced IT department. The core offering consists of Managed IT Services (24/7 monitoring, help desk, maintenance), Cloud Computing (secure cloud migration and management), Cybersecurity (threat protection, compliance), IT Consulting (strategic planning, roadmaps), and Unified Communication & Phone Systems. These services work together as an integrated managed services solution with transparent monthly pricing, targeting small to medium businesses in Southern California across industries including healthcare, manufacturing, construction, accounting, and nonprofit sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Comprehensive outsourced IT department for businesses, providing 24/7 proactive monitoring, automated system maintenance, help desk support, and technology planning so internal teams can focus on core operations.
- Cloud Computing Secure, scalable cloud solutions enabling hybrid and remote work, including secure data access from any device and elimination of on-premises server maintenance and hardware expense.
- Cybersecurity Advanced security services including continuous monitoring, threat prevention, patching, security training, and compliance management to protect business data and ensure operational security.
- IT Consulting Strategic technology guidance providing objective assessments, IT roadmaps, vendor oversight, and budget planning to align technology investments with business objectives.
- Unified Communication & Phone Systems Integrated communication tools combining phone systems and collaboration platforms for seamless team connectivity across office and remote locations.
Quantifiable outcome
- NPS score of 10 from 250+ clients
- +4 more outcomes
Companies that use KME Systems
Customer profileNamed customers6 records
Segments8 records
Ideal customer profiles5 records
KME Systems technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
AI capability9 records
Feature5 records
KME Systems partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreKME is a Microsoft partner providing Microsoft 365, Teams, and cloud services. The company offers implementation, migration, and ongoing support for Microsoft products, including Microsoft Copilot AI features. Services include Microsoft 365 management, Teams deployment, and cloud infrastructure based on Microsoft technologies.
- CoursercoreCourser is a group of 15+ IT services organizations. KME is affiliated with Courser and shares resources, expertise, and best practices across the network. Steven Drew serves as Chief Risk and Security Officer for Courser, providing risk and security leadership across member organizations including KME.
Scale indicators9 records
Recent moves2 records
Expansion highlights5 records
KME Systems competitors and assessment
Company assessmentDirect peers
- TeamLogic IT: TeamLogic IT is a national franchise MSP network serving SMBs with managed IT, cybersecurity, and cloud services. Closely comparable business model (subscription managed services, multi-vertical, local presence) with shared SMB target segment.
- Centre Technologies: Centre Technologies is a regional managed IT, cybersecurity, and cloud provider serving SMB and mid-market businesses, primarily in Texas. Same subscription managed-services-and-cybersecurity model and similar multi-vertical SMB focus as KME.
- Accudata Systems: Accudata delivers managed IT, cybersecurity, and cloud services to Southern California SMB and mid-market clients. Comparable in size, vertical mix (healthcare/manufacturing compliance), and subscription recurring revenue model anchored in the same SoCal region.
- Switchfast Technologies: Switchfast is an SMB-focused managed IT services and cybersecurity provider in the Midwest with subscription managed services, help desk, cloud, and compliance support. Comparable size, vertical mix, and recurring revenue model to KME.
- Datapath Inc: Datapath is an SMB-focused managed IT services and cybersecurity provider serving Orange County and Southern California. Nearly identical GTM (subscription managed services, local support, multi-vertical compliance) and same geographic footprint make it the most direct comparable peer.
- The 20 MSP: The 20 MSP is a managed IT services franchise targeting SMBs across multiple U.S. regions. Same subscription-based managed services + help desk + cybersecurity offering structure and comparable client profile to KME.
Broad incumbents
- NexusTek: NexusTek is a national managed IT, cloud, and cybersecurity provider with strong SMB and mid-market focus. Comparable managed-services-plus-cloud-portfolio to KME, but with substantially broader geographic and capability footprint.
- Ntiva: Ntiva is a larger national MSP offering managed IT, cloud, cybersecurity, and strategic consulting to SMB and mid-market clients. Overlaps with KME's full managed services stack but operates at broader geographic scale with deeper in-house capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
KME Systems social profiles
Digital presenceKME Systems compliance and trust
Trust signalCompliance5 records
KME Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
KME Systems leadership team
Management profileNumber of profiles
Profiles4 records
KME Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KME Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KME Systems
What does KME Systems do?
KME Systems provides outsourced managed IT services to small and mid-market businesses in Southern California, delivering 24/7 proactive monitoring, help desk support, cybersecurity protection, cloud computing solutions, unified communications, and strategic IT consulting as an integrated managed services offering on a flat monthly subscription fee. The company functions as a full outsourced IT department, combining remote and on-site support with vertical-specific compliance expertise for healthcare, accounting/CPA, construction, manufacturing, and nonprofit clients.
Is KME Systems a public or private company?
KME Systems is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was KME Systems founded?
KME Systems was founded in 1993. It employs 11 to 50 people.
Where is KME Systems based?
KME Systems is headquartered in Lake Forest, United States, in the North America region.
How does KME Systems make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are cloud Computing Services, IT Consulting and cybersecurity Services.
Who are KME Systems's main competitors?
Direct peers on record are TeamLogic IT, Centre Technologies, Accudata Systems, Switchfast Technologies, Datapath Inc and The 20 MSP. Broad incumbents are NexusTek and Ntiva.
Does KME Systems have an API?
No public API is recorded for KME Systems.
What industry is KME Systems in?
KME Systems's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAKAO, Managed DevOps / Platform Operations (Run & Operate), with a secondary code of HDABAHAI, Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC). Its NAICS code is 541513 and its SIC code is 7370.