TeamLogic IT
TeamLogic IT is a US managed IT services franchise network providing outsourced IT, cybersecurity, cloud, and business continuity services to small and medium-sized businesses across 350+ locations.
- Company typePrivate
- Founded2011
- HeadquartersNewtown, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What TeamLogic IT does
TeamLogic IT is a US managed IT services franchise network headquartered in Newtown, Pennsylvania, providing outsourced IT, cybersecurity, cloud, and business continuity services to small and medium-sized businesses. Its core product set spans Managed IT Services, Co-Managed IT, Cybersecurity (including a 24/7 SOC-as-a-service), Cloud Services built on Microsoft Azure and Microsoft 365, Business Continuity/Disaster Recovery, Network Management, IT Compliance, Productivity & Collaboration, and a newer Managed AI Services line. The platform-plus-modules architecture is delivered onsite, remote, or in the cloud, and is sold through a nationwide franchise system of 350+ locations supported by 1,700+ engineers managing 140,000+ devices.
The company operates a hybrid go-to-market combining a traditional franchise model (independent franchisees paying fees and royalties to franchisor TeamLogic LLC) with newly established company-owned locations. In May 2026, TeamLogic LLC acquired its largest franchisee, IT Assist, and announced 30 company-owned locations across Florida, Illinois, New Jersey, North Carolina, and Pennsylvania, intended to function as centers of excellence and innovation hubs for the broader network. Revenue is generated through recurring managed service subscriptions, project-based IT consulting, and franchise royalties/fees, with quote-based annual contracts typical for SMB engagements. Customer concentration is low, spread across at least ten verticals including healthcare, life sciences, financial services, legal, manufacturing, government, education, construction, non-profit, and accounting. Reported operational metrics include 98%+ CSAT, 94% client retention, 99% SLA adherence, 73% first-call resolution, and 96% of calls answered within five minutes at the Newtown franchise.
TeamLogic IT firmographics
Firmographics- Name
- TeamLogic IT
- Legal name
- TeamLogic IT Assist, Inc.
- Website
- https://teamlogicitnewtownpa.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TeamLogic IT is a US managed IT services franchise network providing outsourced IT, cybersecurity, cloud, and business continuity services to small and medium-sized businesses across 350+ locations.
- Ownership category
- akta.pro rank
TeamLogic IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)
Keywords
Where TeamLogic IT is headquartered
LocationHeadquarters
- HQ city
- Newtown
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TeamLogic IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Managed IT Services: Recurring managed services revenue from providing fully-managed IT support, co-managed services, cybersecurity, cloud services, network management, and business continuity to SMBs. Services are delivered through a network of franchise locations.
- IT Consulting & Professional Services: One-time and project-based consulting services including IT assessments, cybersecurity consulting, cloud infrastructure planning, and AI management for small and medium-sized businesses
- Franchise Model: Revenue generated from franchise fees and royalties from independent franchise operators under the TeamLogic IT brand, with recent shift toward company-owned operations
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise-level managed IT services |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
TeamLogic IT product offering
Product offeringCore offering
TeamLogic IT is a managed IT services franchise network delivering fully managed and co-managed IT support, cybersecurity with SOC-as-a-service, cloud services built on Microsoft Azure and Microsoft 365, business continuity, network management, IT compliance, and managed AI services to small and medium-sized businesses across multiple verticals. The Newtown, PA location (TeamLogic IT Assist, Inc.) is the largest franchisee in the system, now wholly owned by TeamLogic LLC, operating alongside 350+ franchise locations nationwide.
Product overview
TeamLogic IT operates as a managed IT services and cybersecurity solutions company offering a full spectrum of IT services through a platform-plus-modules architecture. The core offerings include Managed IT Services, Co-Managed IT Services, Cybersecurity Services, Cloud Services, Business Continuity, Network Management, IT Consulting & Support, Productivity & Collaboration, IT Compliance, and Managed AI Services. These services can be delivered onsite, remote, in the cloud, fully outsourced, or co-managed, providing flexible deployment options for small and medium-sized businesses across industries including healthcare, life sciences, education, manufacturing, financial services, legal, government, construction, accounting, and non-profit sectors.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Full-service outsourced IT management including cutting-edge technologies, proactive maintenance, and 24/7 monitoring for small and medium-sized businesses.
- Co-Managed IT Services Services that boost the effectiveness of internal IT departments by providing supplemental knowledge and expertise.
- Cybersecurity Services Managed security services addressing complexity and liability challenges of modern cybersecurity, including SOC-as-a-service capabilities for 24/7 monitoring and protection.
- Cloud Services Cloud solutions leveraging Microsoft Azure and Microsoft 365 platforms to enable secure work from anywhere for SMBs.
- Business Continuity Disaster-proof data management with cloud-based, device-based, or hybrid storage solutions, monitored and tested for complete security.
- Network Management Network infrastructure management providing a foundation for optimal performance across the client environment.
- IT Consulting & Support Professional consulting services on productivity, security, and compliance for various industries including financial, insurance, and healthcare sectors.
- Productivity & Collaboration Modern workplace solutions enabling productivity and collaboration for businesses.
- IT Compliance Compliance services helping businesses stay ahead of regulatory requirements and industry standards.
- Managed AI Services AI management and services meeting clients wherever they are on their AI adoption journey, supporting small and medium-sized businesses with AI strategy and implementation.
Quantifiable outcome
- 98%+ CSAT score achieved at franchise locations
- +5 more outcomes
Companies that use TeamLogic IT
Customer profileNamed customers6 records
Segments11 records
Ideal customer profiles3 records
TeamLogic IT technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature4 records
TeamLogic IT partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- IT Assist Franchisee NetworkcoreIT Assist was the largest franchisee in the TeamLogic IT system, founded in 2011 and headquartered in Newtown, Pennsylvania. Acquired by TeamLogic LLC in 2026, this represents a strategic shift from franchise-only to include company-owned operations.
- D.A. Davidson & Co.minorInvestment bank served as exclusive financial advisor to IT Assist in its sale to TeamLogic LLC, the franchisor. Transaction was led by CEO Pratik Roychoudhury.
- MicrosoftcoreTeamLogic IT leverages Microsoft's Azure and Microsoft 365 platforms as core technology infrastructure for delivering cloud services to SMB customers. The company is recognized as having Azure and 365 integration capabilities as part of its cloud service offerings.
Scale indicators11 records
Recent moves7 records
Expansion highlights6 records
TeamLogic IT competitors and assessment
Company assessmentOthers
- Pax8: Pax8 is a cloud distribution platform that aggregates and delivers cloud services to MSPs and their SMB customers, an enabling partner/ecosystem participant rather than a direct competitor but adjacent to TeamLogic's cloud practice.
Direct peers
- NerdsToGo: NerdsToGo is a franchise model delivering on-site and remote IT support and managed services to small businesses, closely mirroring TeamLogic's franchise-plus-localized-service approach.
- CMIT Solutions: CMIT Solutions is the most direct franchise-based managed IT services competitor to TeamLogic IT, operating a similarly structured franchise network that delivers managed IT, cybersecurity, and compliance services to SMBs across the US.
- Dataprise: Dataprise is a national managed IT services provider targeting mid-market and enterprise customers with managed IT, cybersecurity, and cloud offerings, directly competing for IT outsourcing budgets in TeamLogic's verticals.
- Ntiva: Ntiva provides managed IT, cloud, and cybersecurity services to small and mid-sized businesses across multiple US regions, with a comparable SMB-focused managed services go-to-market.
Emerging players
- CharTec: CharTec operates an MSP-focused platform providing hardware-as-a-service and BDR solutions to SMB managed services providers, an emerging adjacent player with overlap in the SMB MSP support ecosystem.
Broad incumbents
- Kaseya: Kaseya is a large, established platform provider of MSP software and managed security serving the same SMB and mid-market IT services ecosystem; while a vendor/partner to many MSPs, it competes for the same end-customer relationships.
- CompuCom: CompuCom is a larger, established managed IT and digital workplace services provider serving enterprise and mid-market, with overlapping managed services capabilities and Microsoft-centric approach comparable to TeamLogic's.
- ConnectWise: ConnectWise provides business management, RMM, and cybersecurity platforms purpose-built for MSPs servicing SMBs—an overlapping buyer base and overlapping end-market with TeamLogic IT.
- Secureworks: Secureworks delivers managed security services and SOC-as-a-service to SMB and mid-market clients, directly comparable to TeamLogic's cybersecurity/SOC offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
TeamLogic IT social profiles
Digital presenceTeamLogic IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
TeamLogic IT leadership team
Management profileNumber of profiles
Profiles3 records
TeamLogic IT subsidiaries and ownership
Company hierarchySubsidiaries1 record
TeamLogic IT funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TeamLogic IT M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TeamLogic IT
What does TeamLogic IT do?
TeamLogic IT is a managed IT services franchise network delivering fully managed and co-managed IT support, cybersecurity with SOC-as-a-service, cloud services built on Microsoft Azure and Microsoft 365, business continuity, network management, IT compliance, and managed AI services to small and medium-sized businesses across multiple verticals. The Newtown, PA location (TeamLogic IT Assist, Inc.) is the largest franchisee in the system, now wholly owned by TeamLogic LLC, operating alongside 350+ franchise locations nationwide.
Is TeamLogic IT a public or private company?
TeamLogic IT is a private company. It is classified as corporate owned and is currently operating.
When was TeamLogic IT founded?
TeamLogic IT was founded in 2011. It employs 11 to 50 people.
Where is TeamLogic IT based?
TeamLogic IT is headquartered in Newtown, United States, in the North America region.
How does TeamLogic IT make money?
Three revenue lines are on record. Managed IT Services are the primary driver. The others are IT Consulting & Professional Services and franchise Model.
Who are TeamLogic IT's main competitors?
Pax8 is listed as an others. Direct peers are NerdsToGo, CMIT Solutions, Dataprise and Ntiva. CharTec is listed as an emerging player. Broad incumbents are Kaseya, CompuCom, ConnectWise and Secureworks.
Does TeamLogic IT have an API?
No public API is recorded for TeamLogic IT.
What industry is TeamLogic IT in?
TeamLogic IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAOAE, IT Asset Discovery, Inventory & CMDB Services. Its NAICS code is 541513 and its SIC code is 7373.