Hospice & Community Care

What Hospice & Community Care does

Hospice & Community Care is a nonprofit hospice and palliative care provider founded in 1980 (originally as Hospice of Lancaster County) and headquartered in Lancaster, Pennsylvania. The organization delivers hospice care, inpatient care, palliative care (through Choices Palliative), pediatric hospice care (Sunflower Pediatric), and grief and bereavement support (Pathways Center for Grief & Loss) to terminally ill patients and their families across Central Pennsylvania, operating three physical facilities in Lancaster, Mount Joy, and York counties and serving more than 1,000 patients daily with a workforce of approximately 420 employees.

The core technology stack is built around hospice care coordination and case management software, augmented by a Virtual Care (telehealth) capability, an SMS-based volunteer/event communications system, and an online referral portal for healthcare professionals. Service delivery occurs through multiple channels: in-home visits, partnerships with senior living facilities and hospitals, a dedicated inpatient center, and community-based grief support programs including Camp Chimaqua and school partnerships. The platform supports specialty programs such as Veteran-to-Veteran pinning, dementia care, wound care, and complementary therapies (massage, music, pet).

Revenue mechanics rely primarily on the Medicare Hospice Benefit (Part A) for hospice service reimbursement, supplemented by philanthropic donations, endowment income, and community fundraising events such as the Labor Day Auction and Spring Fling. Bereavement services through the Pathways Center are provided free of charge regardless of hospice patient status, funded entirely by charitable contributions. The organization goes to market via direct patient/family referrals (24/7 phone line), healthcare professional referrals from oncologists and palliative care teams, and community-driven engagement through events and volunteer programs. The entity operates as a subsidiary of the Choices Healthcare parent organization formed in 2024, which also encompasses the affiliated Hospice of Central PA.

Name

Hospice & Community Care

Legal name

Hospice & Community Care

Website

https://hospiceandcommunitycare.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

Hospice & Community Care is a nonprofit hospice and palliative care provider serving over 1,000 patients daily across Central Pennsylvania through home-based, inpatient, and facility-based care, supplemented by grief support, pediatric, and veteran programs.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190), Other Residential Care Facilities (6239), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Home Hospice (Routine Home Care) (HLADAHAA), Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice care services
• Palliative care programs
• Grief and bereavement support
• Inpatient hospice care
• Pediatric hospice care

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Medicare Hospice Benefit: Primary revenue stream through Medicare Part A coverage for hospice services, including medical care, medications, equipment, and support services
2. Donations and Philanthropy: Charitable contributions from individuals, businesses, and foundations supporting patient care, grief services, and endowment funds. Donors cover costs not covered by Medicare.
3. Community Events Fundraising: Annual events including Labor Day Auction, Spring Fling, and other community fundraisers

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Hospice & Community Care is a nonprofit hospice and palliative care organization that provides medical, emotional, and spiritual support for individuals and families coping with life-limiting illness. Services include hospice care at home or in senior care facilities, inpatient care at the Bob Fryer & Family Inpatient Center, palliative care via Choices Palliative, pediatric hospice through Sunflower Pediatric, and free grief support through the Pathways Center for Grief & Loss across Central Pennsylvania.

Product overview

Hospice & Community Care is a nonprofit hospice and palliative care organization providing a comprehensive portfolio of services through its parent organization Choices Healthcare. The core offerings include Hospice Care (provided at home, facilities, or inpatient centers), Inpatient Care at the Bob Fryer & Family Inpatient Center, Palliative Care through Choices Palliative, Pediatric Care (Sunflower Pediatric), and the Pathways Center for Grief & Loss. Specialized services include Virtual Care, Veteran Care, Dementia Care, Wound Care, Massage Therapy, Music Therapy, and Pet Therapy. The organization operates three main locations: The Essa Flory Center in Lancaster, The E.E. Manny Murry Center in Mount Joy (housing the Inpatient Center and Pathways Center), and The Ann B. Barshinger Hospice Center in York. Support services include caregiver support, volunteer programs, and advance care planning.

Differentiator

Problem solved

Functional benefit

Brands

• Essa Flory Center: Lancaster office location at 685 Good Drive, Lancaster, PA
• E.E. Manny Murry Center
• Bob Fryer & Family Inpatient Center
• Pathways Center for Grief & Loss
• Ann B. Barshinger Hospice Center
• Carolyn's House
• Supportive Care
• Veteran-to-Veteran Program
• Sunflower Pediatric
• SoulMates Volunteer Teen Program

Products and services

• Hospice Care Medical, emotional, and spiritual support for individuals and families coping with a life-limiting illness. Provided at home, in senior care facilities, hospitals, or at the Inpatient Center for patients of all ages with serious illness.
• Inpatient Care (Bob Fryer & Family Inpatient Center)

Quantifiable outcome

• Serve more than 1,000 patients daily
• +5 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and moderate.

• The Joint CommissioncoreOthersHealthcare accreditation organization ensuring compliance with national standards for quality and safety in hospice care delivery
• National Partnership for Healthcare and Hospice Innovation (NPHI)coreStrategic or Co-development PartnerMembership organization supporting hospice and palliative care providers through advocacy, education, and best practice sharing
• Pennsylvania Hospice and Palliative Care NetworkcoreStrategic or Co-development PartnerState-level network providing advocacy, education, and professional development for hospice providers in Pennsylvania. Awarded community support recognition to Hospice & Community Care.
• Association for Death Education and Counseling (ADEC)moderateStrategic or Co-development PartnerInternational professional organization dedicated to death education, care of the dying, grief counseling and research in thanatology
• Second Wind DreamsmoderateStrategic or Co-development PartnerOrganization focused on fulfilling dreams and wishes for hospice patients
• National Alliance for Children's GriefmoderateStrategic or Co-development PartnerOrganization supporting children's grief programs and resources nationwide
• Coalition to Support Grieving StudentsmoderateStrategic or Co-development PartnerCoalition providing resources and support for grieving students in educational settings
• We Honor VeteranscoreStrategic or Co-development PartnerProgram of National Hospice and Palliative Care Organization in collaboration with Department of Veterans Affairs. Hospice holds military pinnings and honors veterans. Motto: 'No Veteran Dies Alone.'
• Hospice of Central PAcoreStrategic or Co-development PartnerSister organization under Choices Healthcare parent organization. Affiliation brings together two nonprofit organizations with shared mission to enhance access to quality end-of-life care in Central Pennsylvania
• Choices HealthcarecoreStrategic or Co-development PartnerParent organization of Hospice & Community Care and Hospice of Central PA. Expanded in 2024 to become an expansive, mission-driven organization serving thousands of patients and families across Central Pennsylvania

Scale indicators10 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• VITAS Healthcare: Largest hospice provider in the United States, operating across multiple states with home hospice, inpatient, and palliative services. Directly comparable to Hospice & Community Care in core service model and Medicare-reimbursed delivery, but operates at far greater national scale.
• Compassus: National hospice, palliative, and home health provider with a community-based, mission-driven approach. Closely comparable service portfolio (home hospice, inpatient, grief support, palliative) to Hospice & Community Care.
• Hospice of Central PA: Sister nonprofit hospice organization under the Choices Healthcare parent alongside Hospice & Community Care. Operates Carolyn's House residential hospice and shares the same Central Pennsylvania service region and mission.

Broad incumbents

• Amedisys: Public home health and hospice operator with national footprint. Comparable as a multi-state hospice/home health provider competing in similar referral channels, though Amedisys is much broader in scale and services.
• Gentiva: National hospice and palliative care provider with a similar home-based, Medicare-reimbursed service model. Competes for the same patient population and referral relationships as Hospice & Community Care, but with significantly larger geographic reach.

Regional players

• Penn Medicine Hospice: Hospital-affiliated hospice service within the University of Pennsylvania Health System. Competes for hospice referrals in adjacent Pennsylvania counties and is part of a large integrated delivery network with deep physician referral channels.
• WellSpan Hospice: Hospice service line of WellSpan Health, a regional health system serving south-central Pennsylvania including York County — directly overlapping Hospice & Community Care's Ann B. Barshinger Hospice Center service area.
• St. Luke's Hospice: Hospital-affiliated hospice and palliative program in Pennsylvania offering home hospice and grief support. Comparable in scope and nonprofit community orientation, though operating in a different PA geography (Lehigh Valley).
• Visiting Nurse Association (VNA) of Hanover and York: Regional home health and hospice provider serving south-central Pennsylvania with comparable home-based hospice and bereavement services. Competes for referrals in the same York/Adams County market.

Others

• National Partnership for Healthcare and Hospice Innovation (NPHI): Member organization of nonprofit hospice and palliative care providers of which Hospice & Community Care is a member. Functions as an industry network, advocacy body, and best-practice exchange — not a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hospicecomcare
• YouTubeyoutube.com/channel/UCXtZ1Qv6vyaA06-N9R9PsDA
• Facebookfacebook.com/hospiceandcommunitycare
• LinkedInlinkedin.com/company/hospice&communitycare
• Instagraminstagram.com/hospicecomcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice & Community Care