Matters.Cloud

What Matters.Cloud does

Matters.Cloud, operated by Cintelli Limited (England and Wales, company number 10738716), is a cloud-based legal practice management software company founded in 2017 and headquartered in Wimborne, United Kingdom. The platform delivers an integrated suite of nine modules — Client Relationship Management, Time and Expense, Legal Billing, Case Management, Opportunity Tracking, Calendaring and Tasks, Document Management, Mobile, and an App Marketplace — designed to consolidate disparate tools used by small and mid-sized law firms into a single subscription-based system. Underlying technical capabilities include Microsoft Outlook-based intelligent email filing with automatic billable time capture, multi-currency and multi-language invoicing (17 languages, 9 currencies), and structured integrations with major document management and accounting platforms including NetDocuments, DocMoto, OneDrive, Google Drive, Dropbox, Xero, Sage, FreeAgent, QuickBooks, Tripletex and Számlázz. Data is hosted across six regional jurisdictions (UK, US, Brazil, Germany, India, Australia), with infrastructure anchored on Google Cloud.

The company operates a per-seat SaaS pricing model at $40 per user per month (Standard) and $65 per user per month (Advanced), with the Advanced tier adding Automated Contacts, Document Automation, Multiple Entities and a Developer API. Customer acquisition is executed through a product-led growth motion anchored on a 30-day free trial with self-serve online signup, complemented by a Certified Partner program that recruits legal consultants, accountants and IT consultants as implementation and referral partners across geographies including Central Eastern Europe. Enterprise and mid-market deals above 20 users are routed to a direct sales motion. Named customers on the website (Queritius, AX Law, ML Solicitors, Shores & Legal) are predominantly small to mid-sized law firms; localized compliance features — Norwegian EHF electronic invoicing via Tripletex and Hungarian tax-compliant invoicing via Számlázz — indicate selective vertical compliance expansion.

The business operates as a privately held, bootstrapped entity with no disclosed funding rounds and a headcount stated in the 1-10 range. Fraser Mayfield is listed as Founder and CEO and as Data Controller. Distribution is augmented through memberships in legal technology industry associations (ALTA, ELTA, UKLTA, Legal Support Network), and the company maintains a digital-first marketing presence across LinkedIn, Twitter, Facebook, YouTube and a mailing list. Reported technical commitments include a 99.9% uptime SLA, and the company is an authorized Microsoft Entra ID identity provider integration partner as well as a Google Cloud Partner Program participant.

Name

Matters.Cloud

Legal name

Cintelli Limited

Website

https://matters.cloud

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Matters.Cloud offers cloud-based legal practice management software for small and mid-sized law firms, integrating CRM, time tracking, billing, case management, opportunity tracking and document workflows into a single per-seat SaaS platform with multi-currency, multi-language and multi-region data residency support.

Ownership category

akta.pro rank

Product category

Legal Practice Management Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud Managed Services (Operations, Monitoring, Patching) (BPAEACAF)

Keywords

• Legal practice management
• Cloud-based legal software
• Legal billing software
• Matter management system
• Law firm SaaS

Headquarters

HQ city

Ringwood

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Subscription - Per User: SaaS subscription model with per-user monthly pricing. Two tiers: Standard at $40/user/month and Advanced at $65/user/month. Annual billing options available with 17 supported currencies. Revenue is recurring from law firm subscriptions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Matters.Cloud is a cloud-based legal practice management SaaS platform that enables law firms to manage clients, matters, time, expenses, billing, documents, and tasks within a single integrated system. The platform is sold on a per-user monthly subscription (Standard at $40/user/month and Advanced at $65/user/month) with a 30-day free trial, and supports 17 languages, 9 currencies, and 6 data regions globally. It is purpose-built for small to mid-sized law firms with features such as intelligent email filing, multi-currency invoicing, matter plans, and integrations with accounting and document management platforms.

Product overview

Matters.Cloud is a cloud-based legal practice management platform offering a unified system with nine core modules: Client Relationship Management (CRM), Time and Expense, Legal Billing, Case Management, Opportunity Tracking, Calendaring and Tasks, Document Management, Mobile, plus an App Marketplace for integrations. The platform operates on two pricing tiers: Standard ($40/user/month) covering core functionality, and Advanced ($65/user/month) adding Automated Contacts, Document Automation, Multiple Entities, and Developer API. All modules share a common data architecture enabling seamless transitions between prospects and matters.

Differentiator

Problem solved

Functional benefit

Products and services

• Matters.Cloud Platform Cloud-based legal practice management SaaS platform that enables legal professionals to track time and expenses, manage clients and matters, raise invoices, develop opportunities, and manage tasks within a single unified system, sold on a per-user monthly subscription with a 30-day free trial.

Quantifiable outcome

• 99.9% uptime commitment guaranteed in SLA
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability2 records

Feature6 records

Partnerships

22 partnerships are on record, tiered core and minor.

• XerocoreTechnology or IntegrationXero is online accounting software offering invoicing, expense tracking, and financial reporting. Matters.Cloud automatically syncs clients, matters, invoices, credit notes, invoice payments, disbursement and client account/trust transactions with Xero. Users can sign in with Xero to access Matters.Cloud.
• QuickBookscoreTechnology or IntegrationQuickBooks is online accounting software providing invoicing, expense tracking and financial management. Matters.Cloud syncs clients, invoices, payments and client account/trust transactions with QuickBooks for automatic bank reconciliation.
• FreeAgentcoreTechnology or IntegrationFreeAgent is online accounting software bringing together invoices, expenses, VAT, payroll and tax returns. Matters.Cloud syncs clients, matters, invoices, credit notes, receipts and write-offs with FreeAgent.
• Sage Business Cloud AccountingcoreTechnology or IntegrationSage Accounting offers accounting, payroll, payments, and people management. Matters.Cloud syncs clients (contacts), invoices and payments with Sage, with receipts from Sage imported into Matters.Cloud.
• TripletexcoreTechnology or IntegrationNorwegian cloud-based accounting system offering accounting, payroll, invoicing, and financial management. Supports Norwegian language, currency, tax, and EHF invoicing. Matters.Cloud integrates with Tripletex for Norwegian law firm compliance.
• SzámlázzcoreTechnology or IntegrationHungarian online invoicing platform providing locally compliant billing solutions. Matters.Cloud syncs invoice details with Számlázz for Hungarian tax compliance, with invoices sendable via email directly from Matters.Cloud.
• Microsoft OutlookcoreTechnology or IntegrationMatters.Cloud for Microsoft Outlook enables lawyers to save emails directly to legal matters and automatically captures time spent on email-related activities for billable hour tracking. Works with Outlook Desktop, Outlook on the Web, and Outlook Mobile.
• NetDocumentscoreTechnology or IntegrationNetDocuments is the world's #1 trusted cloud platform for legal professionals. Matters.Cloud automatically creates workspaces for each matter in NetDocuments and embeds the workspace directly on the Matter page for seamless access.
• DocMotocoreTechnology or IntegrationDocMoto provides document, contract and email management. Matters.Cloud automatically creates workspaces for each client and matter in DocMoto with Microsoft 365 integration for both Mac and Windows.
• DropboxcoreTechnology or IntegrationDropbox provides file storage and collaboration. Matters.Cloud automatically creates folders for each matter or opportunity in Dropbox, enabling document saving from Office 365 and mobile access.
• Google DrivecoreTechnology or IntegrationGoogle Drive provides cloud file storage and collaboration. Matters.Cloud creates folders for each matter in Google Drive with G Suite integration for Docs, Sheets, and Slides collaboration.
• Microsoft OneDrivecoreTechnology or IntegrationOneDrive provides file access, sharing and collaboration. Matters.Cloud creates folders for each matter or opportunity in OneDrive with Office 365 integration and mobile app access.
• ALTA (Australian Legal Technology Association)coreGTM or Marketing PartnerALTA provides a community to Australian legal technology companies for information sharing, collaboration and building the presence of Australian legal technology on the global stage.
• ELTA (European Legal Technology Association)coreGTM or Marketing PartnerELTA is an association of law firms, companies, legal technology providers, start-ups, and individuals in Europe focused on legal technology.
• UKLTA (UK Legal Technology Association)coreGTM or Marketing PartnerUKLTA's mission is to form a community where legal professionals, technology providers and consumers of legal services can come together to shape the future of legal services.
• Legal Support NetworkminorGTM or Marketing PartnerLSN provides a community for people in law firm management throughout the UK, supporting practice management best practices.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Partner Program gives access to technical resources, marketing and support for hosting and infrastructure.
• InvestCEEminorImplementation/ SI/ Consulting PartnerInvestCEE LegalTech Consultancy is a Budapest (Hungary) based advisory firm focusing on strategic implementation of legal technology solutions in Central Eastern Europe (CEE).
• Konieczny ConsultingminorImplementation/ SI/ Consulting PartnerCertified partner providing implementation, configuration and data conversion services for Matters.Cloud to small and mid-sized law firms.
• RightfieldminorImplementation/ SI/ Consulting PartnerCertified partner providing Matters.Cloud services including implementation and consulting.
• Bramcote Holdings LimitedminorImplementation/ SI/ Consulting PartnerCertified partner providing Matters.Cloud implementation and consulting services.
• Hunnings ConsultancyminorImplementation/ SI/ Consulting PartnerCertified partner providing Matters.Cloud implementation and consulting services.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Clio: Clio is the leading cloud-based legal practice management SaaS for law firms, offering similar modules including case management, time tracking, billing, document management, and CRM. It is the most direct competitor to Matters.Cloud in the SMB legal vertical.
• MyCase: MyCase is a cloud-based legal practice management platform serving small to mid-sized law firms with case management, billing, time tracking, and client communication features. It competes head-to-head with Matters.Cloud in the SMB segment.
• PracticePanther: PracticePanther is a legal practice management SaaS offering matter management, time/billing tracking, document automation, and integrations with accounting and document tools. It directly overlaps with Matters.Cloud's SMB law firm value proposition.
• Smokeball: Smokeball is a cloud-based legal practice management platform for small law firms featuring matter management, automatic time tracking, billing, and document automation. It is a direct competitor targeting the same SMB law firm segment.
• CosmoLex: CosmoLex combines legal practice management with built-in trust accounting and billing for small law firms. Its integrated accounting and matter management functionality overlaps directly with Matters.Cloud's offering.
• CARET Legal: CARET Legal (formerly AbacusNext LawPay) is a cloud-based legal practice management solution for solo and small law firms with matter management, document automation, and billing features comparable to Matters.Cloud.
• Zola Suite: Zola Suite is a legal practice management platform offering case management, billing, document management, and email integrations for small to mid-sized law firms, directly comparable to Matters.Cloud's SMB focus.

Others

• NetDocuments: NetDocuments is a leading cloud-based document management system purpose-built for legal professionals and is a core integration partner of Matters.Cloud. It is adjacent rather than competitive, as Matters.Cloud uses it as part of its document management workflow.
• Xero: Xero is a cloud accounting platform that integrates with Matters.Cloud for client, invoice, and trust transaction synchronization. It is a key technology partner rather than a direct competitor, enabling the legal billing workflow.

Regional players

• LawPay: LawPay is a legal-specific online payment processing solution trusted by tens of thousands of law firms in North America. While it does not offer full practice management, it occupies adjacent billing/payment workflows in the same SMB law firm customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/matterscloud
• YouTubeyoutube.com/channel/UCPxPY78OlqHrzA27y3DTHZA
• Facebookfacebook.com/matterscloud
• LinkedInlinkedin.com/company/matterscloud

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matters.Cloud