Flow Plumbing

What Flow Plumbing does

Flow Plumbing is a family-owned and operated plumbing service company headquartered at 2405 I-30, Ste A, Mesquite, TX 75150, serving residential and commercial customers across 20+ cities in the Dallas-Fort Worth Metroplex since its founding in 1989. The company holds Texas Master Plumbing License M-39829 and operates with 11-50 employees, dispatching licensed, bonded, and insured service vehicles directly from its Mesquite headquarters. Core technical capabilities include high-definition sewer camera inspection systems for non-invasive diagnostics, electronic listening devices for slab and underground leak detection (pinpoint accuracy within 3 feet), and standard plumbing repair and installation tooling. The service portfolio spans leak detection, sewer line repair (excavation, tunneling, and rerouting methods), drain cleaning, water heater services (tank and tankless, gas and electric), repiping, water line repair, gas line repair, toilet repair and installation, garbage disposal service, and bathroom repair.

The business operates on a direct-to-consumer field service model: customers book jobs via phone ((214) 388-8838) or website contact form, a plumber is dispatched on-site, and a written estimate is provided upfront with no hidden fees. Revenue is generated per-job across three streams — repair services, installation services, and maintenance/inspection services — with financing available through a Wells Fargo partnership for approved-credit customers. Pricing is fully quote-based, supported by discount programs for veterans, first responders, and seniors (10% off), and promotional offers ($25 off drain cleaning, $50 off water heater install). Marketing is concentrated in local SEO, Google and Facebook review profiles, BBB A+ accreditation, and word-of-mouth plus industry referrals — the latter generated by the company's niche leak detection specialty, which other DFW plumbers subcontract to Flow Plumbing. The company has no external funding, no parent company, and no disclosed institutional ownership; it remains an independently operated, single-headquarters service business.

Name

Flow Plumbing

Legal name

Flow Plumbing

Website

https://flowplumbing.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

Flow Plumbing is a family-owned plumbing service company founded in 1989, serving residential and commercial customers across 20+ cities in the Dallas-Fort Worth Metroplex from its Mesquite, Texas headquarters, offering leak detection, drain cleaning, sewer line repair, water heater services, and related plumbing services.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Drain Cleaning (Residential) (HSAOABAA), Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB)

Keywords

• Residential plumbing services
• Commercial plumbing repair
• Drain cleaning services
• Leak detection services
• Water heater installation

Headquarters

HQ city

Mesquite

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Plumbing Repair Services: On-demand plumbing repair services for residential and commercial customers including drain cleaning, leak detection, water heater repair, sewer line repair, toilet repair, garbage disposal repair, and gas line repair. Revenue is generated on a per-job basis with upfront pricing provided after on-site inspection and estimate.
2. Plumbing Installation Services: Installation of new plumbing fixtures and systems including water heaters (standard and tankless), toilets, repiping services, and garbage disposals. Customers provide approval on written estimates before work begins.
3. Maintenance and Inspection Services: Preventive maintenance services including sewer camera inspections, drain cleaning, and water heater maintenance. These services help identify issues before they become major problems.
4. Financing Services: Partnership with Wells Fargo to provide financing options for customers with approved credit to cover unexpected plumbing emergencies, upgrades, or renovations. Flow Plumbing earns revenue from the services themselves while financing is handled by Wells Fargo.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Flow Plumbing is a family-owned plumbing service company providing residential and commercial plumbing repair, installation, and maintenance across the Dallas-Fort Worth Metroplex. Core offerings include leak detection, drain cleaning, sewer line repair, water heater service, repiping, and sewer camera inspection, delivered on-site by licensed plumbers dispatched from their Mesquite, TX headquarters.

Product overview

Flow Plumbing is a family-owned plumbing service company providing a comprehensive range of residential and commercial plumbing services across the Dallas-Fort Worth metroplex since 1989. The company operates as a traditional service business with no software products or platforms. Their service portfolio includes core offerings such as leak detection (with specialized slab leak detection), water heater services (repair, installation, maintenance for tank and tankless units), sewer line repair (with multiple methods including excavation, tunneling, and rerouting), drain cleaning, repiping, garbage disposal repair, water line repair, gas line repair, toilet repair/installation, sewer camera inspection, and bathroom repair services. The company also offers financing services through Wells Fargo for plumbing projects. Services are delivered through licensed, insured plumbers with a focus on upfront pricing and customer satisfaction.

Differentiator

Problem solved

Functional benefit

Products and services

• Leak Detection Professional water and sewer line leak detection service using electronic listening devices and video inspection to locate hidden leaks, including slab leaks, with pinpoint accuracy within 3 feet and confirmation in 60-90 minutes. For residential and commercial customers.
• Water Heater Services Repair, installation, and maintenance of standard tank and tankless water heaters (gas and electric) for residential and commercial customers.
• Sewer Line Repair Comprehensive sewer line repair using direct excavation, tunneling, or line rerouting to address tree root intrusions, broken pipes, and aging pipe deterioration. For residential and commercial properties.
• Drain Cleaning Professional drain cleaning for clogged sinks, toilets, showers, bathtubs, and main sewer lines, available five days a week.
• Repiping Complete pipe replacement services for homes or businesses, from small section repairs to whole-home repiping, addressing aging or damaged piping.
• Garbage Disposal Repair Garbage disposal repair, replacement, and installation for broken or malfunctioning units.
• Water Line Repair Main water line repair services addressing damage from age, ground movement, tree root intrusions, and pipe material issues in the line connecting city water systems to buildings.
• Gas Line Repair Gas line inspection and repair for natural gas-powered properties, including emergency response for gas leaks.
• Toilet Repair and Installation Toilet repair for common issues such as water pooling, partial flushing, and slow filling, as well as new toilet installation including low-flow options.
• Sewer Camera Inspection Non-invasive sewer camera inspection using high-resolution video cameras that travel through sewer lines to provide real-time visuals of blockages, cracks, and other hidden issues without excavation.
• Clogged Drain Service Emergency and scheduled clogged drain clearing for sinks, sewer lines, shower/bathtub pipes, kitchen drains, and washing machine lines.
• Bathroom Repair General bathroom plumbing repairs including clogged toilets, sinks, low water pressure, and running toilets.
• Financing Services Financing options for plumbing repairs and installations, provided through a partnership with Wells Fargo for customers with approved credit, covering emergencies, upgrades, or renovations.

Quantifiable outcome

• 60-90 minute leak detection confirmation time
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Others

• HomeServe USA: Home warranty and repair services provider covering plumbing, water heater, and sewer line emergencies. Not a direct competitor but a complementary ecosystem participant whose home protection plans can drive — or redirect — customer demand for services like Flow's.
• ServiceTitan: Software platform serving residential and commercial trades contractors including plumbing. Not a competitor; an enabling technology vendor whose adoption by Flow or its competitors can materially affect dispatch efficiency, marketing, and customer experience.

Direct peers

• Benjamin Franklin Plumbing: National plumbing franchise with strong presence in Texas markets. Offers the same core residential/commercial plumbing services as Flow Plumbing with an emphasis on punctuality and on-time guarantees — a similar differentiation angle in a comparable field-service model.
• Horizon Plumbing: Texas-based residential and commercial plumbing service company. Comparable direct-to-consumer service catalog (drain cleaning, water heaters, leak detection, sewer) and similar mid-sized regional positioning serving overlapping customer segments.
• Len The Plumber: Multi-location residential plumbing service operator in the Mid-Atlantic and Texas. Highly comparable direct-to-consumer plumbing service model with strong emphasis on local brand and licensed technician dispatch — though Texas footprint is more limited.
• Reeves Family Plumbing: Local family-owned plumbing service company serving the DFW Metroplex with comparable services (drain cleaning, water heaters, sewer lines, leak detection). Closely comparable in business model, ownership profile, and target customer base.
• Baker Brothers Plumbing & Air Conditioning: Family-owned residential and commercial plumbing and HVAC service company serving the DFW Metroplex. Directly comparable to Flow Plumbing in services offered, geographic market, family-ownership structure, and direct-to-consumer field service model.
• Mr. Rooter Plumbing: National franchise brand offering residential and commercial plumbing services including drain cleaning, water heater repair, and leak detection. Directly comparable service catalog and direct-to-consumer delivery, with DFW franchisees competing head-to-head with Flow.

Broad incumbents

• Roto-Rooter: Largest national plumbing and drain cleaning service franchise in the U.S., with significant presence in DFW. Operates the same core services (drain cleaning, sewer, water heaters, leak detection) at much greater scale; comparable business model but vastly larger brand and footprint.
• ARS/Rescue Rooter: Large multi-state residential HVAC, plumbing, and drain services operator with active DFW operations. Competes with Flow across plumbing and drain cleaning and benefits from significantly greater scale and a unified national brand.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FlowPlumbingTX/reviews
• Xx.com/flowplumbing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flow Plumbing