Health Care Access Now

What Health Care Access Now does

Health Care Access Now (HCAN) is a Cincinnati, Ohio-based nonprofit founded in 2009 that delivers community-based care coordination through a network of Certified Community Health Workers (CHWs). HCAN became certified by the Pathways Community HUB Institute in 2016 to operate the evidence-based HUB model, which uses trained CHWs to identify and address social determinants of health through structured pathways tracking client progress from barrier identification to resolution. The organization operates two primary service lines — Pregnancy and Family Health Care Coordination and Adult Health Care Coordination — serving Medicaid-eligible pregnant individuals, postpartum families (up to two years), adults managing chronic conditions, and vulnerable populations facing housing, transportation, food insecurity, and healthcare access barriers in Hamilton and Butler counties.

HCAN's core products include the CHW Certification Program (100 hours of classroom training plus 130 hours of practicum, approved by the Ohio Board of Nursing), Continuing Education for practicing CHWs, the Pathways Community HUB delivery infrastructure, and supplementary add-on certifications (Mental Health First Aid, Nutrition Certification in partnership with The Ohio State University, and Housing Education certificates). The organization also maintains a Knowledge Base and Community Connection newsletter for health education.

HCAN's revenue mechanics span three streams: Medicaid managed care plan contracts (it holds contracts with all Ohio Medicaid Managed Care Plans for care coordination), grant funding from sources including the Ohio Commission on Minority Health, Cradle Cincinnati, Bethesda Inc., HealthPath Foundation, Interact for Health, and The Health Collaborative, and program tuition ($3,600 for the full CHW Certification plus $170 Mental Health First Aid and $45 CPR add-ons). Distribution runs through community-based CHW service delivery and a referral network spanning Mercy Health, UC Health, Atrium Medical Center, TriHealth, the City of Cincinnati Health Department, United Way 211, and a growing ecosystem of Hub partner agencies including recently added Love In Action, The BLACK Collaborative Inc., and IV-CHARIS.

Name

Health Care Access Now

Legal name

Health Care Access Now

Website

https://healthcareaccessnow.org

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Health Care Access Now is a Cincinnati-based nonprofit that delivers community-based care coordination through Certified Community Health Workers using the Pathways Community HUB model, serving Medicaid-eligible pregnant individuals, families, and adults with chronic illness in Greater Cincinnati's Hamilton and Butler counties.

Ownership category

akta.pro rank

Product category

Community Health Care Coordination Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industry

Health Systems Strengthening & Universal Health Coverage (UHC) Partnerships (HLAJAOAL)

Keywords

• Care coordination services
• Community health workers
• Maternal health programs
• CHW certification training
• Social determinants of health

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Contracts - Medicaid: HCAN maintains contracts with all Ohio Medicaid Managed Care Plans to provide care coordination services for pregnant individuals and families. Services are designed to reduce infant mortality and preterm birth for Medicaid-eligible populations.
2. Grant Funding: Partial funding from Ohio Commission on Minority Health and Cradle Cincinnati for pregnancy and family health care coordination programs. Additional grants from HealthPath Foundation, Bethesda Inc., and other funders support specific programs.
3. CHW Certification Program Tuition: Total tuition of $3,600 for CHW Certification Training Program includes application fee. Additional revenue from Mental Health First Aid ($170) and CPR ($45) certifications. Scholarship and WIOA tuition assistance available.
4. Donations: Accepts donations to support CHW Certification Program Scholarship Fund for low-income community members who cannot afford training.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Health Care Access Now delivers community-based care coordination services through a network of Certified Community Health Workers (CHWs), focused on pregnant and postpartum individuals, families, and adults with chronic conditions facing social determinants of health barriers. It operates as a Pathways Community HUB (certified since 2016) connecting clients to clinical, social, and economic resources in Hamilton and Butler counties. The organization also runs a CHW Certification Training Program, continuing education, and related credentials (Mental Health First Aid, CPR, Nutrition Certification) to build the CHW workforce.

Product overview

Health Care Access Now (HCAN) operates as a community health organization offering a portfolio of coordinated services centered on Certified Community Health Workers (CHWs). The core offerings include the CHW Certification Program for training and certifying new community health workers, the Pathways Community HUB model for evidence-based care coordination, and direct service programs including Pregnancy and Family Health Care Coordination and Adult Health Care Coordination. These services work together to address social determinants of health and reduce barriers to care for vulnerable populations in Greater Cincinnati.

Differentiator

Problem solved

Functional benefit

Products and services

• CHW Certification Training Program A comprehensive training program that certifies individuals as Certified Community Health Workers (CHWs), comprising 100 hours of in-person classroom instruction (covering health core competencies, social services resources, communication skills, advocacy, CPR, Mental Health First Aid, and lifespan development) plus 130 hours of community-based practicum. Approved by the Ohio Board of Nursing. Total tuition is $3,600 (including a $250 application fee and $3,350 tuition), with optional Mental Health First Aid ($170) and CPR ($45) add-ons, partial payment options, and scholarships/WIOA tuition assistance.
• Pregnancy and Family Health Care Coordination Care coordination services for pregnant individuals and their families providing education on breastfeeding, safe sleep, and smoking cessation, with CHW contact throughout pregnancy and up to two postpartum years. Designed to reduce infant mortality and preterm birth and increase birth weight, particularly for the Black community. Funded via contracts with all Ohio Medicaid Managed Care Plans and grants including from the Ohio Commission on Minority Health and Cradle Cincinnati.
• Adult Health Care Coordination Community-based care coordination delivered by Community Health Workers for adult program participants who face barriers to good health outcomes, including seniors and individuals managing chronic conditions such as diabetes, heart disease, dementia, and arthritis. Services include chronic disease management, medication management, transportation assistance, and medical home establishment.
• Continuing Education for Community Health Workers Monthly educational and developmental sessions for Community Health Workers and supervisors, featuring topics such as trauma-informed care, mental health, and resource coordination. Delivered in-person at HCAN's West office location and via Zoom for remote attendance.
• Nutrition Certification Program Four-week nutrition certification delivered in partnership with The Ohio State University and taught by Chef Pamela Tramble-Johnson, covering budgeting, label reading, and live cooking demonstrations.
• Mental Health First Aid Certification Mental Health First Aid certification using the ALGEE-steps approach to support individuals experiencing mental health crises. Offered as an optional add-on during CHW training for $170.
• CPR Certification CPR certification offered as an optional add-on during CHW training for $45.
• Pathways Community HUB An evidence-based care coordination approach delivered by HCAN since 2016 under certification from the Pathways Community HUB Institute. The HUB connects partner agencies and CHWs to improve health outcomes, particularly for maternal and infant health, tracking client progress from barrier identification to resolution through standardized pathways.

Quantifiable outcome

• 72% lower odds of infant death for mothers with Hub CHW support
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

25 partnerships are on record, tiered core and minor.

• Love In ActioncoreStrategic or Co-development Partner · 2 July 2026Hub partner expanding community-based efforts to improve maternal and family health outcomes across Greater Cincinnati. Founded in 2014, supports Medicaid-eligible families through maternal wellness, mental health, food access, and resource navigation programs including Motherly Love Program.
• The BLACK Collaborative Inc. (TBC)coreStrategic or Co-development Partner · 2 June 2026Hub partner strengthening efforts to improve maternal and infant health outcomes for Black and Medicaid-eligible families. Founded in 2023, provides community-based care coordination, perinatal mental health support, cardiovascular health education, lactation support, and advocacy through mobile clinics.
• IV-CHARIScoreStrategic or Co-development Partner · 8 January 2026Newest Hub partner agency as of January 2026 CHW graduation
• Center for Community Health Worker ExcellencecoreStrategic or Co-development Partner · 3 November 2025Sponsor of CHW Summit; supports CHW professional development and leadership initiatives across Ohio
• Talbert HousecoreStrategic or Co-development Partner · 3 November 2025Community partner supporting CHW Summit; administers Fatherhood Project; provides housing services including Logan Towers collaboration
• Mercy HealthcoreStrategic or Co-development PartnerPartner agency for CHW services; refers patients to HCAN care coordination programs; hosts CHW practicum placements
• UC HealthcoreStrategic or Co-development PartnerPartner agency for CHW services; hosts practicum placements for CHW certification students
• Atrium Medical CentercoreStrategic or Co-development PartnerPartner agency hosting CHW practicum placements for certification students
• City of Cincinnati Health DepartmentcoreStrategic or Co-development PartnerKey partner for Data for Equity Learning Cohort; CHWs and clients from CHD included in birth outcomes research demonstrating Hub model effectiveness
• Cradle CincinnaticoreStrategic or Co-development PartnerGrant funder and strategic partner working to reduce infant mortality in Hamilton County; co-sponsors pregnancy care coordination programs
• The Ohio State UniversityminorStrategic or Co-development PartnerPartnership for four-week Nutrition Certification taught by Chef Pamela Tramble-Johnson, covering budgeting, label reading, and live cooking demonstrations
• Butler County Educational Service CenterminorStrategic or Co-development PartnerPartner agency for services in Butler County ensuring geographic coverage
• The Community BuildersminorStrategic or Co-development PartnerPartner agency for housing-related care coordination services
• Ebenezer Healthcare AccessminorStrategic or Co-development PartnerPartner agency for healthcare access services
• Greater Miami Valley YMCAminorStrategic or Co-development PartnerPartner for community health programs including D4P diabetes prevention initiative honored with Inspire Award
• All-In CincinnatiminorStrategic or Co-development PartnerPartner agency for community health initiatives
• Health Impact OhiocoreStrategic or Co-development PartnerPresented at CHW Summit on career growth, leadership, and advocacy for CHWs across Ohio
• TriHealthcoreStrategic or Co-development PartnerCo-sponsor with Bethesda Inc.; Dr. Robert Collins serves as Board Chair. Mercy Health affiliated with TriHealth system.
• Hamilton County Job & Family ServicesminorStrategic or Co-development PartnerProvides Non-Emergency Transportation (NET) as part of Ohio program for Medicaid beneficiaries
• Good Samaritan Free Health CenterminorStrategic or Co-development PartnerProvides medical home to uninsured adults through volunteer primary and specialty care including dental services
• Talbert House Fatherhood ProjectminorStrategic or Co-development PartnerCommunity Care service of Talbert House helping men become responsible, committed fathers through 10-week parenting class and support programs
• SORTA (Southwest Ohio Regional Transport System)minorStrategic or Co-development PartnerProvides bus passes to low-income clients through Everybody Rides Metro foundation. Since Oct 2020, HCAN has distributed 350 bus passes.
• Talbert HousecoreStrategic or Co-development PartnerAffiliated with HCAN since 2018; serves similar vulnerable populations. Administers addiction and mental health treatment, primary care, case management, housing services including Logan Towers with Model Group.
• 100 Million Healthier LivesminorStrategic or Co-development PartnerHCAN participant through Communities Joined in Action, part of unprecedented collaboration of change agents working toward health improvement
• Communities Joined in ActionminorStrategic or Co-development PartnerNational healthcare coalition through which HCAN participates in 100 Million Healthier Lives initiative

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Cincinnati Children's Hospital Medical Center: Large regional pediatric health system serving many of the same Medicaid-eligible maternal-infant populations. Operates as a clinical anchor in the regional referral ecosystem rather than as a community CHW provider.
• CareSource: Major Ohio Medicaid managed care plan and one of the contracted referral sources paying for HCAN's CHW services. Comparable broadly through shared Medicaid population focus, but operates as a payer rather than a community-based provider.

Regional players

• Talbert House: Greater Cincinnati social services agency affiliated with HCAN since 2018, providing addiction, mental health, housing, and case management services to overlapping vulnerable populations. Regionally comparable in mission and population served.
• Cradle Cincinnati: Hamilton County partnership specifically targeting infant mortality reduction, the same outcome HCAN's pregnancy care coordination program addresses. Functions as co-grantor and partner rather than direct service competitor.

Others

• Pathways Community HUB Institute: Certifying body for the Pathways Community HUB model that HCAN has operated since 2016. Connected as the standard-setter for the model and as a federation of other certified HUBs that serve as operational peers in other regions.
• National Association of Community Health Workers: National professional association representing CHWs and advocating for the workforce. Related as the industry body advancing the same CHW role that HCAN trains, employs, and integrates into care delivery.
• United Way of Greater Cincinnati: Regional funder and convener of community health initiatives with overlapping interest in SDoH and Medicaid-eligible populations. Functions as both a grant funder for HCAN and a coordinator of the same community-level ecosystem.

Direct peers

• MHP Salud: National nonprofit operating Community Health Worker programs for underserved populations, including training, deployment, and evaluation. Closely comparable to HCAN's CHW training + care coordination model targeting maternal health and chronic disease.
• Health Leads: National nonprofit addressing social determinants of health through care coordination and resource navigation integrated with health systems. Directly comparable to HCAN's SDoH-focused model that connects Medicaid populations to housing, food, and transportation resources.
• HealthBegins: National nonprofit focused on upstream health, social determinants, and community-clinic care coordination partnerships. Comparable as another non-hospital, community-based organization addressing equity and SDoH for Medicaid-eligible populations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubevimeo.com/healthcareaccessnow
• Facebookfacebook.com/HealthCareAccessNow
• LinkedInlinkedin.com/company/47664970
• Instagraminstagram.com/hcancincy
• Xx.com/hcancincy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Care Access Now