Sentrian

What Sentrian does

Sentrian is an Australian managed IT services provider headquartered in Milton (Brisbane), Queensland, with staff across Brisbane, Sydney, and Melbourne serving clients throughout Australia and New Zealand. The company has operated for more than 30 years (founded circa 1994) under founder and CEO James Sowry, delivering managed IT, cybersecurity, cloud hosting, Microsoft 365, hosted telephony, virtual desktop (DaaS), and IT procurement services to growing businesses in verticals including law firms, manufacturing, allied health, accounting, and property and construction. Its technical foundation is built on the Microsoft 365 and Azure ecosystems, with proprietary offerings including the My Sentrian client portal, Data Governance as a Service for Microsoft 365, the Copilot Quick Start Program, and the Cyber Awareness Risk Management (CARM) training program.

Sentrian monetizes primarily through recurring managed-services subscriptions covering IT management, security monitoring, cloud hosting, and telephony, supplemented by professional services revenue from consulting, Azure support, AI services and training, and IT procurement. The go-to-market is consultative and event-driven, combining direct phone sales, expert-led workshops and webinars, content marketing via the Sentrian Insights blog, LinkedIn engagement, and a free strategy session as a top-of-funnel offer. Operational metrics reported include a 90% customer satisfaction score across more than 600 respondents, 84% of service desk calls answered in under three minutes, and 92.8% of tickets closed within resolution time.

The company is privately held, ISO 27001 certified since 2023, and self-funded with no disclosed institutional investment. Recent strategic activity centers on AI enablement, legal-vertical partnerships (Clio, iManage, i2M), regulatory compliance content (AML/CTF), and a headquarters relocation completed in December 2025, positioning the business to layer higher-margin AI and compliance advisory revenue on top of its established managed-IT base.

Name

Sentrian

Legal name

Sentrian Pty Ltd

Website

https://sentrian.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Sentrian is an Australian managed IT services provider founded circa 1994, delivering Microsoft 365, Azure, cybersecurity, cloud, and AI enablement services to growing SMB and mid-market clients across law, health, accounting, manufacturing, and construction verticals in Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industry

IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cybersecurity services
• Cloud hosting
• Microsoft 365 support
• IT consulting

Headquarters

HQ city

Pilton

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Services: Ongoing IT management and support services provided on a recurring subscription basis, including monitoring, maintenance, and technical support
2. IT Security Services: Cybersecurity services including 24/7 security monitoring, incident response, tailored security packages, and cyber security training
3. Cloud and Hosted Services: Cloud hosting, virtual desktop (DaaS), and hosted telephony services delivered from their Australian infrastructure
4. IT Procurement: Hardware and software procurement services for clients needing technology procurement assistance
5. Consulting Services: Consulting and professional services including Azure support, data governance, and AI services and training

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sentrian is an Australian managed IT services and cybersecurity provider that delivers outsourced IT management, cybersecurity, cloud hosting on Microsoft Azure, virtual desktops (DaaS), business phone systems, internet and network connectivity, Microsoft 365 administration, AI services and training, and data governance to professional services firms and growing mid-market businesses. The offering is delivered as recurring managed services backed by an Australian-based service desk and ISO 27001-certified operations.

Product overview

Sentrian is a managed IT services provider offering a comprehensive portfolio of technology services for growing businesses in Australia. The core offering centers on Managed IT Services supplemented by specialized security, cloud, and communication solutions. The service portfolio includes Cyber Security with 24/7 monitoring, Microsoft 365 and Teams Calling for productivity and telephony, Cloud Hosting and Azure Virtual Desktop for infrastructure, Business Phone Systems and Internet & Networks for connectivity, plus AI Services and Training for AI adoption. Data Governance services provide compliance and information control. All services are designed to work together as an integrated IT ecosystem with a people-focused approach, helping businesses transform technology from a problem into a strategic asset.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services
• Cyber Security / IT Security
• Microsoft 365
• Cloud Hosting (Microsoft Azure)
• Virtual Desktop (Desktop-as-a-Service)
• Business Phone Systems
• Internet and Networks
• AI Services and Training
• Data Governance
• Consulting and Procurement

Quantifiable outcome

• 90% customer satisfaction score
• +2 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, secondary and minor.

• CliocoreGTM or Marketing Partner · 19 August 2025Sentrian partnered with Clio for their Legal AI Summit, hosting a joint webinar on cybersecurity and AI threats targeting the legal industry. The partnership leverages Clio's position in the legal tech ecosystem to reach law firm clients with Sentrian's cybersecurity expertise.
• iManagecoreStrategic or Co-development Partner · 27 May 2025Joint webinar partnership on AI security and governance for the legal industry. iManage provides document management systems for law firms while Sentrian provides the IT security and governance expertise.
• i2MsecondaryStrategic or Co-development Partner · 27 May 2025Partnered with Sentrian and iManage for AI security and governance webinar for legal industry, providing additional expertise in secure legal technology implementations.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a core technology partner providing the platforms (Microsoft 365, Azure, Teams, Copilot) that Sentrian implements and manages for clients. Sentrian has Copilot Quick Start and Azure support capabilities as certified Microsoft partners.
• Construction Skills QueenslandminorChannel Partner/ Reseller/ DistributorClient relationship where Sentrian provides IT support services to Construction Skills Queensland, an industry organization in Queensland.
• Redchip LawyersminorChannel Partner/ Reseller/ DistributorClient relationship where Sentrian provides managed IT services to Redchip Lawyers, a legal firm in Queensland.
• Lander RogersminorChannel Partner/ Reseller/ DistributorEvent partner for workshops and webinars on legal industry topics, with Lander Rogers appearing as a partner in event listings.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Brennan IT: Australian managed IT services provider headquartered in Sydney, offering managed IT, cybersecurity, cloud, and Microsoft 365 services to mid-market and enterprise clients across Australia — directly comparable in service portfolio and customer segment to Sentrian but at significantly larger scale.
• Atturra: ASX-listed Australian IT services and managed services business delivering managed IT, cloud, security, and Microsoft-based solutions to mid-market clients — comparable offering and Microsoft-centric stack with a larger national footprint than Sentrian.
• Logicalis Australia: Global IT solutions and managed services provider with Australian operations, delivering managed IT, cloud, and security services built on Microsoft and Cisco stacks to enterprise and mid-market clients — overlapping service portfolio with Sentrian.
• Interactive (Interactive Pty Ltd): Australian managed services and cloud provider with national reach, offering managed IT, security, and Microsoft 365 services to mid-market customers — comparable service mix and target segment to Sentrian.
• Nexon Asia Pacific: Australian managed IT services and cloud provider with a Microsoft-centric stack serving mid-market and enterprise clients in Australia and Asia — comparable in service portfolio and Microsoft-centric delivery model.
• ASI Solutions: Australian managed IT, cloud, and security provider serving mid-market and SMB clients nationally — closely comparable service portfolio and customer base to Sentrian.
• Exigo Tech: Australian managed services and cybersecurity provider serving mid-market clients across professional services and regulated industries — comparable offering and customer profile, with similar Microsoft-stack orientation.

Broad incumbents

• CyberCX: Australia's largest dedicated cybersecurity services provider, offering managed security, SOC, and advisory — directly overlapping with Sentrian's cybersecurity practice but at vastly larger scale and with a security-only focus.
• Macquarie Telecom Group: ASX-listed Australian provider of cloud, hosting, and managed services to mid-market and government — overlapping with Sentrian's cloud hosting, managed networks, and DaaS offerings but at materially larger scale.

Others

• Microsoft (Partner ecosystem / Microsoft 365 LSPs): Microsoft is Sentrian's core technology partner and ecosystem anchor; it is relevant as both an enabler (partner programs, Copilot) and a structural risk (direct-to-customer encroachment into managed services), making it the most consequential adjacent player.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sentrian
• Xx.com/SentrianOne

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sentrian