Cadaoz

What Cadaoz does

Cadaoz is a French refurbished-electronics company that industrializes smartphone, tablet, and Mac computer refurbishment at scale from a facility in Dinan, Brittany. Operating under the legal entity SLS SAS and backed by Cordon Group since 2020, the company runs a vertically integrated workflow anchored on a 72-test diagnostic protocol across 45+ control points, certified data erasure with a destruction certificate, and a three-tier grade classification system (Excellence, Performance, Basic). All refurbishment and repair activity is performed in France, and the company advertises up to 70% cost savings versus new-device equivalents with a 24-month legal warranty on devices and 12-month warranty on repairs.

The business operates a circular-economy platform across three core pillars: Cadaoz Shop (e-commerce resale of refurbished Apple, Samsung, Huawei, and Crosscall devices), Cadaoz Repair (mail-in and household-appliance repair), and Cadaoz Revendre (device buyback regardless of condition). Revenue is generated through unit-priced hardware sales (entry SKUs from ~€190, premium SKUs materially higher), per-unit repair fees, and buyback resale spread. Distribution combines an owned e-commerce storefront and a Dinan physical boutique with third-party marketplaces (Backmarket, Fnac, Darty); B2B customers are served through a dedicated Cadaoz Pro / Espace Pro platform with tailored payment terms. The primary customer segment is individual consumers (students, environmentally-conscious buyers, budget upgraders), with a secondary corporate-fleet procurement motion.

Pricing features 3x interest-free installment plans and a 10% newsletter-signup discount. Geographic reach covers France, Belgium, Spain, and Germany. The company is privately held, with no external funding rounds disclosed; growth is funded through the parent Cordon Group balance sheet.

Name

Cadaoz

Legal name

SLS

Website

https://cadaoz.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Cadaoz is a French refurbished-electronics company that industrializes smartphone, tablet, and Mac refurbishment at scale from Dinan, Brittany. Backed by Cordon Group, it sells via its own e-commerce platform, third-party marketplaces (Backmarket, Fnac, Darty), and a B2B Pro platform.

Ownership category

akta.pro rank

Product category

Refurbished Electronics

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Personal and Household Goods Repair and Maintenance (8114)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Refurbished, Used & Recommerce Smartphones (CRACALAG)

akta.pro secondary industries

Certified Refurbished Electronics Retail (CRACAJAD), Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA), Pre-Owned Electronics Buyback/Trade-In & Resale (CRACAJAE), Repair, Refurbishment & Remanufacturing Services (EUAIANAB), Refurbished & Certified Pre‑Owned Tablets/Ultrabooks (HDACAMAO)

Keywords

• Refurbished smartphones
• Smartphone repair services
• Device buyback resale
• Premium electronics refurbishment
• Circular economy electronics

Headquarters

HQ city

Dinan

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Refurbished smartphone sales: Sale of refurbished premium smartphones, tablets, and computers through e-commerce platform. Products sourced from buyback program, refurbished in-house, and sold with warranty. Price range varies by grade (Excellence, Performance, Basic) and storage capacity.
2. Repair services: Smartphone and electronics repair services including screen replacement, battery changes, camera repairs, and speaker/charging port repairs. Services include 12-month warranty on all repairs.
3. Device buyback and resale: Purchase of used devices from consumers regardless of condition (functional, broken, intact). Devices either refurbished for resale or recycled if non-repairable.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Cadaoz refurbishes and resells premium smartphones, tablets, and computers through its own e-commerce platforms (Cadaoz Shop, Repair, Revendre, Assistance), applying a 72-test, 45+ control-point industrial refurbishment process in Dinan, France. The company also provides repair services for smartphones and household appliances, buys back used devices in any condition, and supports a B2B Espace Pro platform for business fleet procurement. Refurbished products are sold with a 24-month legal warranty and graded Excellence, Performance, or Basic.

Product overview

Cadaoz is a French company offering a comprehensive circular economy ecosystem for electronic devices, centered on three main service platforms: Cadaoz Shop (e-commerce for refurbished smartphones, tablets, and Mac computers), Cadaoz Repair (professional repair services for smartphones and household appliances), and Cadaoz Revendre (device buyback and resale). The company distinguishes itself with an industrial-grade 72-test refurbishment process across 45 control points, conducted entirely in France (primarily in Dinan, Brittany), with a 24-month legal warranty on products and 12-month commercial warranty on repairs. Products are graded across three levels (Excellence, Performance, Basic) and include major brands such as Apple iPhone, Samsung Galaxy, Huawei, and Crosscall. Additional services include Cadaoz Assistance (self-service diagnostics), Espace Pro (B2B purchasing), data transfer, and user guides.

Differentiator

Problem solved

Functional benefit

Brands

• Cadaoz Solidaire: Social project in partnership with Orange for community impact.

Products and services

• Cadaoz Shop — Refurbished Smartphones E-commerce storefront offering premium refurbished smartphones from major brands, sold in three grades (Excellence, Performance, Basic), with 24-month warranty and free shipping in France. Targets individual consumers seeking premium devices at 30–70% below new-device prices.
• Cadaoz Shop — Refurbished Tablets Refurbished tablets from Apple, Samsung, Microsoft, and other brands sold through the Cadaoz Shop e-commerce platform, graded and warranted identically to refurbished smartphones.
• Cadaoz Shop — Refurbished Mac Computers Refurbished Apple Mac desktop and laptop computers resold via the Cadaoz Shop e-commerce storefront under the standard three-grade classification with warranty.
• Cadaoz Repair — Smartphone Repair Service Online repair booking platform where customers select smartphone brand and model, choose repair type (battery, screen, camera, speaker, charging connector), and ship the device with free round-trip shipping and a 12-month warranty on the repair work.
• Household Appliance Repair Repair service for household electronic appliances delivered via on-site technician visits or in-center repair, performed by Cadaoz expert technicians.
• Cadaoz Revendre — Device Buyback and Resale Buyback service accepting used electronics in any condition (functional, broken, intact) for resale value, with devices then refurbished for resale or recycled if non-repairable.
• Cadaoz Pro / Espace Pro — B2B Refurbished Device Procurement Dedicated B2B platform that lets businesses and professional buyers purchase refurbished smartphones in volume with adapted payment terms and dedicated services for equipping employee fleets.
• Cadaoz Assistance — Self-Service Diagnostics Standalone self-service diagnostics website that provides illustrated troubleshooting guides to help users identify and resolve smartphone problems before booking a paid repair.
• Data Transfer Service Assistance service that helps customers transfer data and content from an old device to a new device they have purchased.

Quantifiable outcome

• Up to 70% cost savings compared to new smartphone prices
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• OrangecoreStrategic or Co-development Partner · 1 January 2022Social partnership through 'Cadaoz Solidaire' initiative launched in 2022. This social project, developed in collaboration with Orange, focuses on providing access to refurbished technology for underserved communities as part of Cadaoz's commitment to social and environmental responsibility.
• BackmarketminorChannel Partner/ Reseller/ DistributorThird-party marketplace channel where Cadaoz sells refurbished products alongside other reconditioners, expanding reach to Backmarket's customer base.
• FnacminorChannel Partner/ Reseller/ DistributorRetail and e-commerce partner selling Cadaoz refurbished products through fnac.com marketplace.
• DartyminorChannel Partner/ Reseller/ DistributorRetail and e-commerce partner selling Cadaoz refurbished products through darty.com marketplace.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Okamac: French specialist refurbisher of Apple Mac computers. Comparable as a French-based, sustainability-positioned refurbisher; overlaps with Cadaoz on the Mac portion of Cadaoz's catalog.
• Recommerce: French-headquartered refurbisher and recommerce operator specializing in smartphones and IT equipment. Closely comparable as a French-domiciled, sustainability-positioned refurbisher in the same domestic market as Cadaoz.
• Refurbed: Austrian-based recommerce marketplace for refurbished electronics operating across multiple European countries. Competes directly with Cadaoz for Western European refurbished smartphone demand via similar warranty and grade-tied offerings.
• Swappie: Finland-headquartered specialist in refurbished iPhones with strong Northern/Western European D2C presence. Directly comparable on iPhone-dominated catalog, warranty lengths, and grade-tiered pricing strategy.
• reBuy: German recommerce platform for used and refurbished electronics including smartphones. Comparable as a European multi-category recommerce player; relevant for Cadaoz's expansion into Germany.
• Backmarket: Largest European recommerce marketplace for refurbished smartphones, tablets, and laptops. Cadaoz is both a seller on Backmarket and a direct competitor via its owned e-commerce channels, with overlapping customer base in France.
• Reezy: European mobile recommerce platform buying, refurbishing, and reselling used smartphones. Operates as a vertically integrated competitor targeting the same consumer and B2B channels Cadaoz pursues.
• AfB Shop & Service: European ITAD (IT asset disposition) and refurbishment operator serving enterprise and consumer markets. Comparable for institutional/B2B fleet device lifecycle services overlapping with Cadaoz Pro.

Emerging players

• iFixit: Open-source repair community and parts retailer for consumer electronics including smartphones. Adjacent to Cadaoz Repair and Cadaoz Assistance; relevant as a self-repair ecosystem shaping consumer behavior toward professional repair services like Cadaoz's.

Broad incumbents

• Apple Refurbished Store: Apple's official Certified Refurbished program for iPhones, iPads, and Macs. Sets the OEM-direct benchmark Cadaoz competes against on price, warranty, and authenticity trust.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Cadaoz_fr
• Facebookfacebook.com/cadaoz.fr
• LinkedInlinkedin.com/company/cadaoz
• Instagraminstagram.com/cadaoz_fr
• TikToktiktok.com/@cadaoz_fr

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cadaoz