X3 Solutions

What X3 Solutions does

X3 Solutions SRL is an Italian IT services and consulting firm headquartered in Terni with a secondary office in Spoleto (Umbria region), founded in 2002 and operating with approximately 40 employees. The company delivers four core service lines — MES & ERP Delivery, Digital Transformation (system integration), IT & DevOps, and Mobile & Web development — alongside proprietary products including Elettra (an NLP-based conversational interface that connects messaging apps such as WhatsApp, Telegram, and Rocketchat to enterprise systems), X3 Box (a CE-certified Industry 4.0 signal interface device built on Siemens technology that retrofits legacy machinery), Frami (a WhatsApp-based AI ordering platform for food & beverage), and IES/TixWeb (ERP solutions specialized for steel manufacturing).

The firm's commercial model is primarily project-based professional services revenue, augmented by value-added reseller agreements for Net@Pro MES (Qualitas Informatica) and Sage X3 ERP (Formula Impresoft), plus licensing potential on its proprietary NLP and Industry 4.0 products. Customer logos span large Italian and multinational enterprises across banking (Banca D'Italia), energy (Enel, A2A), automotive (Lamborghini), insurance and telematics (Sace, Octo Telematics), retail (Leroy Merlin), tolling (Telepass), luxury (Cavalli), and steel manufacturing (Acciai Speciali Terni, Cogne Acciai Speciali, Terninox). GTM is sales-led through direct enterprise engagement, layered with channel co-delivery via certified partnerships with MuleSoft (12 certified developers and 3 architects), Software AG WebMethods, and Qualitas Informatica, where X3 acts as Centro di Competenza 4.0 for Central-Southern Italy.

Name

X3 Solutions

Legal name

X3Solutions SRL

Website

https://x3solutions.it

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

X3 Solutions SRL is a Terni-based Italian IT services firm of ~40 employees that delivers MES/ERP implementation, system integration (MuleSoft, Software AG), and mobile/web development to Italian enterprises, plus proprietary Industry 4.0 hardware (X3 Box) and NLP chat assistants (Elettra, Frami).

Ownership category

akta.pro rank

Product category

IT Services and Digital Transformation Consulting

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industry

Systems Integration & Implementation Services (BPAEAAAB)

Keywords

• Digital transformation services
• MES ERP delivery
• System integration consulting
• Industry 4.0 solutions
• Custom software development

Headquarters

HQ city

Spoleto

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Professional Services - MES & ERP Delivery: Consulting and implementation services for MES (Manufacturing Execution Systems) and ERP systems. Includes system integration, configuration, and customization for industrial clients.
2. System Integration Services: Digital transformation and system integration services using MuleSoft Anypoint Platform and Software AG WebMethods. Delivery of integration solutions connecting applications, data, and devices.
3. Custom Software Development: Mobile and web application development services, including native iOS/Android apps, management applications, and web-based services using open source technology.
4. NLP/Virtual Assistant Solutions: AI-powered virtual assistant platforms (Elettra, Frami) deployed as proprietary products with customization and integration services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

X3 Solutions delivers professional IT services and proprietary software products focused on digital transformation for enterprises. Its core offerings span four service lines — MES & ERP Delivery, Digital Transformation (system integration via MuleSoft and Software AG WebMethods), IT & DevOps, and Mobile & Web development — augmented by proprietary products including the Elettra NLP-based virtual assistant platform, the X3 Box Industry 4.0 signal interface device, and the IES/TixWeb custom ERP solutions tailored to the steel industry.

Product overview

X3 Solutions offers a platform-plus-modules architecture for digital transformation, centered on four core service areas: MES & ERP Delivery, Digital Transformation (System Integration), IT & DevOps, and Mobile & Web, plus NLP solutions. Core products include Elettra (NLP-based virtual assistant platform), X3 Box (Industry 4.0 signal interface device), and IES/TixWeb (custom ERP for steel industry). The MES offering centers on Net@Pro implementation, while ERP delivery includes Sage X3 integration. Digital Transformation services leverage MuleSoft Anypoint Platform and Software AG WebMethods for API integration. NLP solutions (Elettra, Frami) enable enterprise operations via instant messaging platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Elettra: AI-powered NLP User Interface paradigm that integrates with existing business software systems, enabling users to interact via chat interfaces like WhatsApp and Telegram.
• X3 Box
• Frami
• X3 HelpDesk
• IES
• TixWeb
• X3 Planning

Products and services

• Elettra AI-powered NLP virtual assistant platform that integrates with existing enterprise software systems, allowing users to interact with business applications through messaging apps like WhatsApp, Telegram, or Rocketchat using text and voice messages.
• X3 Box CE-certified universal signal interface device for Industry 4.0 compliance that enables legacy machinery to become digitally connected by acquiring digital and analog signals, transmitting them over networks, and managing remote commands.
• Net@Pro MES Manufacturing Execution System for managing, controlling, and planning production operations including scheduling, quality control, maintenance, warehouse management, and machine integration according to Industry 4.0 principles.
• Sage X3 ERP Implementation Services Implementation and integration services for Sage X3, a full web and cloud-based ERP solution for medium enterprises that manages purchases, inventory, sales, customer service, and accounting with workflow automation.
• IES (Industrial Enterprise Solution) ERP solution designed specifically for steel industry companies that coordinates and controls lifecycle phases including production planning, material tracking via barcode readers and RFID gates, and integration between production, sales, and administrative activities.
• TixWeb Custom ERP web application for steel sector companies that manages the complete industry cycle from order acquisition to invoicing through modular, scalable, functional architecture.
• X3 HelpDesk Proprietary portal for collecting and managing technical support tickets, allowing customers to track ticket progress through resolution phases and receive updates until closure.
• X3 Planning Activity planning platform enabling managers and project leaders to visualize monthly work plans, track daily employee activities, and allow staff to book company vehicles, workstations, or meeting rooms.
• Frami AI-powered ordering and payment platform accessible via WhatsApp that uses NLP to guide users from order placement to payment, targeting the food and beverage market.
• MuleSoft Anypoint Platform Integration Services Integration consulting and delivery services for MuleSoft Anypoint Platform including API-led connectivity, system integration, and digital transformation projects leveraging 120+ enterprise connectors.
• Software AG WebMethods Integration Services Consulting and delivery services for the Software AG WebMethods suite including ESB layer, BPM, IoT flow service development, and managed installations via Command Central.

Quantifiable outcome

• Return on Investment under 9 months for Net@Pro MES implementation
• +2 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MuleSoftcoreTechnology or IntegrationX3 Solutions is a MuleSoft Technology Partner in Italy. The partnership was established to support MuleSoft's professional services with highly competent and reliable professionals to work alongside their architects. The team consists of 12 MuleSoft Certified Developers and 3 Architects. X3 Solutions provides co-delivery of Anypoint Platform projects for clients including Unione Fiduciaria, Sace, Enel, Telepass, Cavalli, Lamborghini, and A2A.
• Software AGcoreTechnology or IntegrationCollaboration with Software AG was the first to introduce X3 Solutions to ESB layer and Digital Transformation. The partnership allows the company to experiment, understand, and manage WebMethods integration platform products and solutions. Has enabled projects at complex organizations including Banca D'Italia, Octo Telematics, and Leroy Merlin.
• Qualitas InformaticacoreChannel Partner/ Reseller/ DistributorPartnership as Qualitas Informatica Partner and Value Added Reseller of Net@Pro MES. Company has invested in training of application consultants, creating a highly specialized division for Net@Pro MES implementation and Industry 4.0 interconnection. Has qualified as Centro di Competenza 4.0 for Central-Southern Italy, enabling them to support manufacturing companies from pre-analysis through staff training.
• EuromediaminorOthersPart of the X3 Solutions group of companies. Euromedia is a reference point in the development and production of interactive multimedia solutions.
• MultiversominorOthersPart of the X3 Solutions group of companies. Specializes in solutions for skills management and professional growth.
• X3 UpminorOthersPart of the X3 Solutions group of companies. Specializes in system integration and high-tech project realization.
• Formula ImpresoftminorChannel Partner/ Reseller/ DistributorPartnership with Formula Impresoft for implementation and integration of Sage X3 ERP. Sage X3 is a Full Web and Cloud enterprise management software for mid-market companies with over 6000 clients and 300 distributors in more than 100 countries.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Teamsystem: Major Italian ERP, business management and digital-transformation software group serving SMEs and mid-market. Comparable to X3 in targeting Italian SME modernization and offering complementary ERP and SaaS platforms.
• Capgemini: Global systems integrator with a major MuleSoft delivery practice and large Italian presence. Competes with X3 for enterprise integration and digital transformation deals but at much larger scale and broader geographic reach.
• Zucchetti Group: Largest Italian software house offering ERP, MES and HR solutions plus a wide partner and VAR network across Italy. Overlaps with X3 in MES/ERP delivery and Industry 4.0 enablement but operates at significantly larger scale and breadth.
• Deloitte: Global consulting and systems integration firm with active MuleSoft alliances and ERP/digital transformation practices in Italy. Competes with X3 on enterprise integration deals but offers a far broader advisory, technology and managed-services portfolio.
• Accenture: Global professional services firm with a large MuleSoft and integration practice and significant Italian operations. Competes with X3 for large-enterprise digital transformation mandates, often as a prime contractor where X3 plays a delivery role.

Direct peers

• Engineering Group: Large Italian IT services and digital transformation group offering ERP, system integration, MES and Industry 4.0 services to enterprise and public-sector clients. Directly overlaps with X3 Solutions across MES/ERP delivery and digital transformation engagements.
• Project Informatica: Italian IT consultancy delivering ERP, CRM and digital transformation projects, often as a certified partner of tier-1 platform vendors. Closely comparable to X3 Solutions' partner-led, vertical-specialist delivery model.
• Reply S.p.A. Italian IT consulting and system integration group with deep MuleSoft, enterprise integration and Industry 4.0 practices across multiple verticals. Closest scaled Italian analogue to X3 Solutions' partner-led integration and ERP delivery model.
• Lutech Group: Italian IT services provider covering system integration, ERP, cloud and digital transformation for enterprise and SME clients. Comparable size tier and service portfolio to X3 Solutions in the Italian market.
• BV Tech S.p.A. Italian system integrator focused on enterprise integration, ERP and digital transformation projects for large enterprises and public-sector clients. Overlaps with X3 on integration-centric delivery and enterprise client base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/x3-solutions/?originalSubdomain=it

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about X3 Solutions