Phone Doctors
Phone Doctors is a Tulsa-based consumer electronics repair service founded in 2018, offering phone, tablet, laptop, and device repair and customer support to end consumers through its website and local operations.
- Company typePrivate
- Founded2018
- HeadquartersTulsa, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Phone Doctors does
Phone Doctors is a privately held, for-profit consumer electronics repair service provider founded in 2018 and headquartered in Tulsa, Oklahoma. The company offers repair services and customer support across a range of devices, including phones, iPads, laptops, and other electronics, addressing both hardware faults and parts-replacement needs for end consumers. Its operational scope — 11 to 50 employees and a single identified city of operation — indicates a small, locally focused service business reliant on walk-in, mail-in, or DTC traffic generated through its website, phonedoctors.com.
The underlying service model is manual and labor-intensive: diagnostics, parts sourcing, and physical repair of consumer electronics. No information is available in the source material regarding proprietary technology platforms, diagnostic tooling, parts-supply chain relationships, service-level agreements, warranty programs, or any software component that would constitute a platform or product layer beyond the customer-facing website. There is no documented evidence of franchise operations, multi-location footprint, OEM authorizations, or insurance/carrier partnerships that would extend the business beyond its apparent local-services profile.
From a commercial standpoint, no pricing models, revenue figures, customer segments, named accounts, or GTM motion data are disclosed. The business appears to generate revenue per repair transaction on a fee-for-service basis, but pricing details, average ticket size, and customer-acquisition channels are not documented. The company's website content could not be substantively retrieved during data collection (only a loader/verification screen was accessible), which limits any further inference about its digital customer experience, service menu, or operational scale.
Phone Doctors firmographics
Firmographics- Name
- Phone Doctors
- Website
- https://phonedoctors.com
- Company type
- Private
- Founded year
- 2018
- Headcount range
- 11–50 employees
- Short description
- Phone Doctors is a Tulsa-based consumer electronics repair service founded in 2018, offering phone, tablet, laptop, and device repair and customer support to end consumers through its website and local operations.
- Ownership category
- akta.pro rank
Phone Doctors industry classification
Industry- Product category
- Consumer Electronics Repair Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (811210)
- akta.pro primary industry
- Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)
Keywords
Where Phone Doctors is headquartered
LocationHeadquarters
- HQ city
- Tulsa
- HQ country
- United States
- HQ region
- North America
Markets served
Phone Doctors business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations
Phone Doctors product offering
Product offeringCore offering
Phone Doctors provides repair and customer support services for phones, iPads, laptops, and other electronics. The company offers parts repair and troubleshooting services to customers needing device fixes.
Differentiator
Problem solved
Functional benefit
Companies that use Phone Doctors
Customer profileIdeal customer profiles1 record
Phone Doctors technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Phone Doctors partnerships and signals
Strategic signalRecent moves2 records
Phone Doctors competitors and assessment
Company assessmentDirect peers
- The Phone Lab: Multi-location phone and tablet repair chain operating with a similar store-based service model to Phone Doctors in the consumer device repair category.
- Gadget Repair: Specializes in repair of phones, tablets, laptops, and gaming consoles, directly comparable in service mix and target customer base to Phone Doctors.
- uBreakiFix (Asurion): Operates a national chain of consumer electronics repair stores, directly competing with Phone Doctors across phones, tablets, and computers with walk-in same-day repair as a core offering.
- CPR Cell Phone Repair: Franchise network offering device repair services for smartphones, tablets, and computers with a similar store-based, multi-device model to Phone Doctors.
- Cellairis: Specializes in phone, tablet, and computer repair, often located inside malls and big-box retailers; directly comparable to Phone Doctors' core service lines.
Broad incumbents
- Best Buy Geek Squad: National consumer electronics retailer's in-house repair service covering phones, tablets, laptops, and broader devices, offering a scaled alternative to independent repair shops.
- Apple Authorized Service Providers: OEM-certified network for Apple device repair, offering guaranteed parts access and warranty support that independent operators like Phone Doctors must compete against for iPhone and iPad business.
- Samsung Care: OEM-operated and authorized repair service for Samsung Galaxy devices and other Samsung electronics, representing a direct incumbent channel competing for the same customers.
- Asurion Tech Repair & Solutions (formerly uBreakiFix corporate parent): Large device protection and repair conglomerate operating the uBreakiFix store network; a key scaled competitor and aggregator in the consumer device repair market.
Emerging players
- iFixit: Online retailer of parts, tools, and repair guides for consumer electronics; a partial competitor that empowers DIY repair and competes for parts and service revenue that would otherwise flow to shops like Phone Doctors.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat2 records
Key risks5 records
Key highlights4 records
Customer concentration
Phone Doctors social profiles
Digital presencePhone Doctors financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phone Doctors leadership team
Management profileNumber of profiles
Phone Doctors funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phone Doctors M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phone Doctors
What does Phone Doctors do?
Phone Doctors provides repair and customer support services for phones, iPads, laptops, and other electronics. The company offers parts repair and troubleshooting services to customers needing device fixes.
Is Phone Doctors a public or private company?
Phone Doctors is a private company. It is classified as unknown.
When was Phone Doctors founded?
Phone Doctors was founded in 2018. It employs 11 to 50 people.
Where is Phone Doctors based?
Phone Doctors is headquartered in Tulsa, United States, in the North America region.
Who are Phone Doctors's main competitors?
Direct peers on record are The Phone Lab, Gadget Repair, uBreakiFix (Asurion), CPR Cell Phone Repair and Cellairis. Broad incumbents are Best Buy Geek Squad, Apple Authorized Service Providers, Samsung Care and Asurion Tech Repair & Solutions (formerly uBreakiFix corporate parent). iFixit is listed as an emerging player.
Does Phone Doctors have an API?
No public API is recorded for Phone Doctors.
What industry is Phone Doctors in?
Phone Doctors's product category is Consumer Electronics Repair Services. Its primary akta.pro industry code is CRACAJAA, Consumer Device Repair Services (Phones, Tablets, PCs). Its NAICS code is 8112.