CyBake

What CyBake does

CyBake is a privately held UK-headquartered software company founded in 1998 that builds a cloud-based bakery management ERP system sold primarily to retail and wholesale bakeries, as well as supermarkets operating in-store bakeries. The platform is organised around four functional pillars — Production, Wholesale, Retail, and Integrate — with a distinct sub-brand, Cybake ISB, addressing in-store supermarket bakery and food-to-go counters. Core capabilities include recipe management and costing, allergen and nutritional tracking, picking lists, sales-based shop ordering, customer online ordering, automated invoicing, delivery route optimisation, and lot traceability. The software runs on Microsoft Azure and integrates with 20+ third-party systems across accounting (QuickBooks, Sage, Xero, Xledger), POS (Square, Quantum POS, Samtouch, EPOS), logistics (Descartes), EDI (TrueCommerce), and labelling (Dill).

CyBake monetises through subscription-based SaaS access, with pricing kept quote-based and not publicly disclosed; add-on modules such as the September 2025 Custom Cake Online Ordering Module are sold to existing subscribers with launch discounts offered at industry trade shows. The company operates a sales-led go-to-market motion via a website demo funnel and regional direct sales teams in three geographies — York (UK headquarters for EMEA), Arvada, Colorado (North America), and Melbourne (Australia and New Zealand) — supported by dedicated phone numbers for each region. Marketing mixes organic social (LinkedIn, Facebook, YouTube, TikTok), email, trade-show presence at IDDBA and the International Baking Industry Exposition, and customer testimonials.

The customer base is heavily skewed to small and mid-sized bakeries (Sandy's Donuts, Manresa Bread, Importico, Mediterra, 460 Bread, Bretzel Bakery, Palmerston Bakery, S M Bayne & Co, The Artisan Bakery, Twin Bears, Rebel Bread, Zeppole Bread, Leavity, Dozen, Genova, Sprinkles Donuts, Hobbs House, The Bread Factory) with one disclosed enterprise reference customer (Marks & Spencer). CyBake is founder-owned with no external venture funding and operates through three legal entities (Cybake Ltd in the UK, Cybake Inc in the US, Cybake PTY Ltd in Australia), with regional directors Jane Tyler (Managing Director) and Martin Coyle (Operations Director) overseeing the business.

Name

CyBake

Legal name

Cybake Ltd

Website

https://cybake.co.uk

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

CyBake is a UK-headquartered SaaS company founded in 1998 that sells a cloud-based bakery management ERP to retail, wholesale, and in-store supermarket bakeries across the UK, North America, and Australia, integrating with accounting, POS, and labelling systems.

Ownership category

akta.pro rank

Product category

Bakery Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)

akta.pro secondary industry

Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC)

Keywords

• Bakery management software
• Bakery ERP software
• Cloud bakery software
• Wholesale bakery software
• In-store bakery software

Headquarters

HQ city

York

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. ERP Software Subscription: Cybake operates as a cloud-based SaaS ERP for bakeries, offering subscription-based access to their bakery management software. Available as an add-on module for existing subscribers with launch discounts for new features.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

CyBake provides cloud-based bakery management ERP software that helps retail and wholesale commercial bakeries process orders, manage production, invoicing, deliveries, and business intelligence. The platform runs on Microsoft Azure and includes modules for production planning, wholesale ordering and route optimization, retail shop operations, and integrations with accounting, POS, labeling and EDI systems. CyBake also offers Cybake ISB, a proprietary production planning system for supermarkets managing in-store bakeries and fresh food counters.

Product overview

CyBake offers Cybake® Bakery Software, a unified ERP-type bakery management platform that processes orders and manages production, invoicing, deliveries, and more for retail and wholesale bakeries. The platform operates as a core unified product with multiple integrated modules organized by function: Production (food information/allergens, production reports, picking lists, pricing, recipe management & costing, production waste control, management reports, lot tracking and traceability, purchasing); Wholesale (customer online ordering, automated invoicing, automated standing orders, delivery route optimization, driver delivery app, weekly orders, monitor returns, go paper-free, basket tracking, home delivery, wholesale business intelligence); Retail (sales-based shop ordering, retail waste control, shop stock reconciliation, in-store production planning, retail business intelligence); and Integrate (accounts, EDI, POS, labeling). The platform also includes Cybake ISB, a distinct production planning sub-brand for in-store bakeries. Add-on modules such as the Custom Cake Online Ordering Module extend the core platform for specialized workflows. Cybake runs on Microsoft Azure and provides cloud-based bakery management.

Differentiator

Problem solved

Functional benefit

Brands

• Cybake ISB: Unique production planning system used by supermarkets and other retailers to improve availability, increase sales and cut waste for in-store bakeries and fresh food counters

Products and services

• CyBake Bakery Software Cloud-based bakery management ERP software for retail and wholesale commercial bakeries. Provides order processing, production planning, invoicing, delivery management, recipe costing, lot tracking, allergen and nutritional tracking, waste control, business intelligence, and integrations with accounts, EDI, POS, and labeling systems.
• Cybake ISB (In-Store Bakery) Production planning system used by supermarkets and other retailers to improve availability, increase sales, and cut waste for in-store bakeries and fresh food counters. Includes production planning, allergens and nutrition, prep methods, business intelligence, and compliance management.
• Custom Cake Online Ordering Module Add-on module for CyBake bakery ERP software that lets commercial bakers accept custom cake orders online and automatically produces production prep sheets, packaging, and delivery instructions, saving an estimated 15-20 minutes per order versus manual processing.

Quantifiable outcome

• Cut waste by 50%, representing over $100,000 in annual savings for Sandy’s Donuts
• +2 more outcomes

Named customers19 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration24 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• QuickBookscoreTechnology or IntegrationQuickBooks integration allows bakery customers to sync Cybake financial and order data with QuickBooks accounting software for seamless bookkeeping.
• XerocoreTechnology or IntegrationXero integration enables bakery businesses to connect their Cybake data with Xero's cloud accounting platform.
• SagecoreTechnology or IntegrationSage integration provides accounting connectivity for bakery customers using Sage financial systems.
• SquarecoreTechnology or IntegrationSquare POS integration allows bakeries to connect point-of-sale transactions with Cybake for unified sales and inventory management.
• Microsoft AzurecoreTechnology or IntegrationCybake bakery software runs on Microsoft Azure cloud platform, providing always-on, fast, and secure infrastructure with state-of-the-art data analytics.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Galley Solutions: Galley Solutions provides recipe costing, menu management, and production planning software used by commercial kitchens and bakeries. Overlaps with CyBake's recipe management, costing, and production planning modules.
• BatchMaster Software: BatchMaster provides ERP modules purpose-built for batch/process manufacturers including bakery, with recipe management, lot tracking, and production planning. Directly comparable to CyBake's production-side functionality for commercial bakeries.
• JustFood ERP (FORS): JustFood is a food-manufacturing-specific ERP from FORS, targeting recipe/formula-based manufacturers including bakeries. Like CyBake, it is vertical SaaS for food production with recipe costing, production planning, and traceability — the most direct head-to-head competitor in the bakery/food ERP category.
• Deacom (ETRIT): Deacom by ETRIT is a single-instance ERP for process manufacturers including food and bakery, with strong recipe/formula, lot traceability, and quality modules. Comparable to CyBake in targeting production-driven food businesses.

Emerging players

• Margin Edge: Margin Edge provides food-cost, inventory, and production-management software primarily for restaurants, with growing penetration into bakeries. Adjacent competitor in food-cost and waste control — areas where CyBake also competes.
• ReciPal: ReciPal offers recipe costing, nutrition labeling, and inventory tools aimed at small food and bakery producers. Competes with CyBake's recipe-costing and allergen/nutrition modules at the small-bakery end of the market.

Broad incumbents

• Odoo: Odoo's open-source ERP suite includes manufacturing, inventory, and e-commerce modules that small bakeries adopt as a low-cost alternative to vertical systems like CyBake. A relevant competitor at the lower end of the bakery market.
• Oracle Food and Beverage / NetSuite for Food & Beverage: Oracle's NetSuite and MICROS/Food & Beverage offerings target larger food manufacturers and retail bakery chains with full-stack ERP and POS. A relevant competitor at the enterprise end of CyBake's market (e.g., M&S-scale accounts).
• Aptean Food & Beverage ERP: Aptean offers a portfolio of vertical ERPs including food & beverage, with broader scale and resources than CyBake. Competes for the same commercial bakery accounts but from a much larger, multi-vertical platform.

Others

• FoodLogiQ (by GS1): FoodLogiQ provides food traceability, supplier management, and quality/compliance software used across food manufacturing including bakeries. Comparable to CyBake's allergen, lot tracking, and traceability modules rather than its full ERP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCOIWGu638GISZl6FcP_t8DA
• Facebookfacebook.com/CyBake
• LinkedInlinkedin.com/company/cybake-bakery-software
• TikToktiktok.com/@cybakebakerysoftwareus

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CyBake