Deacom, Inc.
Deacom, Inc., a wholly-owned product brand of ECI Software Solutions, provides Deacom ERP — an all-in-one cloud ERP with Practical AI for batch and process manufacturers in regulated industries (chemicals, food & beverage, pharma, cosmetics). It integrates MES, APS, WMS, quality control, and compliance for FDA, GMP, SQF, GHS, FSMA.
- Company typePrivate
- Founded1999
- HeadquartersWayne, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Deacom, Inc. does
Deacom, Inc. operates as a wholly-owned product brand of ECI Software Solutions, Inc., a privately held Texas-incorporated software company founded in 1999 (originally as OfficeSupplies.com) that has completed 53 acquisitions to build a portfolio of industry-specific ERP and business management solutions. Deacom delivers Deacom ERP, an all-in-one cloud-based ERP platform purpose-built for batch and process manufacturers operating in regulated industries including chemicals, food and beverage, pharmaceuticals, cosmetics, paints and coatings, adhesives, cannabis, and consumer packaged goods. The platform is architected on a single database that integrates manufacturing execution (MES), advanced planning and scheduling (APS), warehouse management, quality control, formula and batch processing, supply chain planning, and financial reporting.
The product's core technical differentiators include the proprietary Hyper-Tight Process Control™ method for in-line quality enforcement and material calculation, and a 'Practical AI' layer comprising AI Invoicing for accounts-payable automation and an AI Assistant for on-screen guidance. The platform supports compliance workflows for FDA 21 CFR Part 11, GMP, SQF, GHS, and FSMA, including lot tracking, serialization, Certificate of Analysis generation, and audit trails.
Deacom is monetized through annual quote-based subscription licenses (varying by users, modules, and deployment scope), implementation and professional services, and cloud-hosted infrastructure managed by ECI. Go-to-market is sales-led, combining field enterprise sales, inside sales for mid-market, and a strategic alliance partner channel, supported by an annual ECI Connect Customer Conference serving as a flagship acquisition and retention touchpoint. The product is deployed across ECI's footprint spanning the United States, Canada, Mexico, the United Kingdom, the Netherlands, Norway, Sweden, Belgium, Germany, Australia, and India.
Deacom, Inc. firmographics
Firmographics- Name
- Deacom, Inc.
- Legal name
- ECI Software Solutions, Inc.
- Website
- https://deacom.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Deacom, Inc., a wholly-owned product brand of ECI Software Solutions, provides Deacom ERP — an all-in-one cloud ERP with Practical AI for batch and process manufacturers in regulated industries (chemicals, food & beverage, pharma, cosmetics). It integrates MES, APS, WMS, quality control, and compliance for FDA, GMP, SQF, GHS, FSMA.
- Ownership category
- akta.pro rank
Deacom, Inc. industry classification
Industry- Product category
- Manufacturing ERP Software
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)
- akta.pro secondary industry
- ERP Implementation & Systems Integration Services (BPAEAGAA)
Keywords
Where Deacom, Inc. is headquartered
LocationHeadquarters
- HQ city
- Wayne
- HQ country
- United States
- HQ region
- North America
Offices18 records
Markets served
Deacom, Inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- ERP Software Subscription: Annual or multi-year subscription licensing for cloud-based ERP software. Pricing is quote-based and varies by company size, number of users, and required modules/features.
- Implementation and Professional Services: Implementation, training, and consulting services to deploy and optimize the ERP system. Services include product support and customization.
- Cloud Infrastructure: Cloud-based delivery model providing hosted ERP access, data security, and managed infrastructure as part of the subscription.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise ERP Subscription - Custom pricing based on requirements |
| Other | Multi-year contract | ECI Connect Conference - Individual Registration |
| Other | Multi-year contract | ECI Connect Conference - Group Registration (3+ People) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Deacom, Inc. product offering
Product offeringCore offering
Deacom, Inc. offers Deacom ERP, an all-in-one cloud-based enterprise resource planning (ERP) platform built specifically for batch and process manufacturers. The platform integrates practical AI capabilities, batch processing controls, supply chain planning, MES-APS, warehouse and inventory management, quality control, and regulatory compliance features for FDA, GMP, SQF, GHS, and FSMA-regulated industries. It is sold on a subscription basis with accompanying implementation and professional services.
Product overview
Deacom, Inc. offers Deacom ERP as its primary all-in-one, comprehensive ERP solution for batch and process manufacturers. The product integrates practical AI capabilities (AI Invoicing and AI Assistant) alongside core manufacturing features including Hyper-Tight Process Control™ for quality enforcement, batch processing, supply chain planning, MES-APS manufacturing operations, warehouse/inventory management, document generation and regulatory compliance, sales and financial reporting, and quality control. Deacom is part of the ECI Software Solutions portfolio of industry-specific business management solutions.
Differentiator
Problem solved
Functional benefit
Brands
- Deacom ERP: All-in-one, comprehensive ERP solution for batch and process manufacturers featuring Practical AI, batch processing, supply chain planning, MES-APS, warehouse management, quality control, and regulatory compliance support for FDA, GMP, SQF, GHS, FSMA industries.
- Hyper-Tight Process Control
Products and services
- Deacom ERP All-in-one comprehensive cloud-based ERP solution for batch and process manufacturers that streamlines operations with real-time visibility, predictable margins, and practical AI capabilities. Includes batch processing, supply chain planning, MES-APS manufacturing operations, warehouse/inventory management, document generation, regulatory compliance, sales/financial reporting, and quality control for industries such as chemicals, food and beverage, pharmaceuticals, cosmetics, paints and coatings, adhesives, cannabis, and consumer packaged goods.
Quantifiable outcome
- $500K+ annual savings by eliminating manual relabeling at Van Drunen Farms (verified by Nucleus Research analyst Charles Brennan)
- +3 more outcomes
Companies that use Deacom, Inc.
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
Deacom, Inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature8 records
Deacom, Inc. partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- XeroxcoreStrategic distribution partner for office technology and managed print solutions across ECI product portfolio.
- CanoncoreStrategic distribution partner for office technology and imaging solutions.
- RicohcoreStrategic distribution partner for office technology and document management solutions.
- ToshibacoreStrategic distribution partner for office technology solutions.
- KyoceracoreStrategic distribution partner for office technology and printing solutions.
- Herman MillercoreStrategic partner for contract furniture and office environment solutions.
- True ValuecoreHardware distribution partner for building supply and lumberyard customers.
- Do it BestcoreHardware distribution partner for building supply dealers.
- Ace HardwarecoreHardware distribution partner for retail hardware and home improvement dealers.
- Microsoft Copilot StudiocoreAI platform partnership powering smart warranty triage functionality using Microsoft Copilot Studio for automated homeowner warranty request routing.
- HPcoreStrategic distribution partner for office technology and printing solutions.
- SynnexminorTechnology distribution and integration partner.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Deacom, Inc. competitors and assessment
Company assessmentDirect peers
- SYSPRO: SYSPRO targets small-to-mid-market manufacturers in process and discrete modes with industry-tailored ERP. Both Deacom and SYSPRO compete for the regulated mid-market in food, chemicals, and CPG with comparable subscription/cloud delivery models.
- Infor: Infor's CloudSuite Process Manufacturing and Infor Industry AI directly target the same batch/process manufacturer buyer as Deacom, with comparable vertical depth in food & beverage, chemicals, and life sciences. Both compete for mid-market regulated manufacturers.
- Epicor: Epicor Kinetic targets discrete and mixed-mode manufacturers with industry-specific ERP. While Epicor leans more discrete than Deacom's batch/process focus, both compete for the same mid-market manufacturing IT budget and overlap heavily in food & beverage and industrial segments.
- Aptean: Aptean's Process Manufacturing ERP (including the former ProcessPro) is a direct competitor in batch/process manufacturing for food & beverage, chemicals, and personal care. Aptean's vertical specialization mirrors Deacom's go-to-market approach in the same regulated mid-market.
- QAD: QAD (now part of the QAD/Redzone ecosystem under Thoma Bravo) specializes in manufacturing ERP for repetitive, process, and discrete manufacturers in automotive, food & beverage, and life sciences — overlapping directly with Deacom's regulated batch/process focus.
Broad incumbents
- SAP: SAP S/4HANA for Process Manufacturing is the enterprise incumbent against which Deacom competes in regulated process industries. SAP's broader portfolio and global consulting ecosystem make it the primary incumbent threat, particularly at the upper end of the mid-market.
- Oracle: Oracle Process Manufacturing (OPM) and Oracle Fusion Cloud SCM serve large process manufacturers. Oracle's depth in regulated industries (life sciences, food) and aggressive AI (Fusion AI) roadmap make it a structural competitor as customers re-evaluate ERP.
- Microsoft Dynamics 365: Dynamics 365 Finance & Supply Chain Management competes for the same mid-market manufacturing buyers, often favored by organizations standardizing on the Microsoft stack. Copilot integration creates a comparable AI narrative to Deacom's Practical AI positioning.
Emerging players
- Plex Systems (Rockwell Automation): Plex (now part of Rockwell Automation) offers cloud-native MES-centric manufacturing operations, increasingly competing with traditional ERP-plus-MES platforms like Deacom in regulated discrete and process manufacturers seeking cloud-native architectures.
Others
- JobBOSS (ECI): JobBOSS and JobBOSS² are sibling ECI products targeting job shops and discrete manufacturers. While not a direct competitor to Deacom (different sub-vertical), they illustrate internal competition within the ECI portfolio for the manufacturing IT budget.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Deacom, Inc. social profiles
Digital presenceDeacom, Inc. compliance and trust
Trust signalCompliance5 records
Deacom, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Deacom, Inc. leadership team
Management profileNumber of profiles
Profiles8 records
Deacom, Inc. subsidiaries and ownership
Company hierarchySubsidiaries1 record
Deacom, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Deacom, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Deacom, Inc.
What does Deacom, Inc. do?
Deacom, Inc. offers Deacom ERP, an all-in-one cloud-based enterprise resource planning (ERP) platform built specifically for batch and process manufacturers. The platform integrates practical AI capabilities, batch processing controls, supply chain planning, MES-APS, warehouse and inventory management, quality control, and regulatory compliance features for FDA, GMP, SQF, GHS, and FSMA-regulated industries. It is sold on a subscription basis with accompanying implementation and professional services.
Is Deacom, Inc. a public or private company?
Deacom, Inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Deacom, Inc. founded?
Deacom, Inc. was founded in 1999. It employs 101 to 250 people.
Where is Deacom, Inc. based?
Deacom, Inc. is headquartered in Wayne, United States, in the North America region.
How does Deacom, Inc. make money?
Three revenue lines are on record. ERP Software Subscription is the primary driver. The others are implementation and Professional Services and cloud Infrastructure.
Who are Deacom, Inc.'s main competitors?
Direct peers on record are SYSPRO, Infor, Epicor, Aptean and QAD. Broad incumbents are SAP, Oracle and Microsoft Dynamics 365. Plex Systems (Rockwell Automation) is listed as an emerging player. JobBOSS (ECI) is listed as an others.
Does Deacom, Inc. have an API?
No public API is recorded for Deacom, Inc..
What industry is Deacom, Inc. in?
Deacom, Inc.'s product category is Manufacturing ERP Software. Its primary akta.pro industry code is HDAEAEAB, Manufacturing ERP (Discrete, Process, Batch), with a secondary code of BPAEAGAA, ERP Implementation & Systems Integration Services. Its SIC code is 7373.