HireSmart Virtual Employees
HireSmart Virtual Employees is a US-based, bootstrapped remote staffing agency that recruits, vets, and places full-time Filipino virtual employees into US small and mid-market businesses, primarily in HOA, property management, real estate, healthcare, and professional services.
- Company typePrivate
- Founded2015
- HeadquartersPeachtree City, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What HireSmart Virtual Employees does
HireSmart Virtual Employees is a US-based, founder-owned remote staffing agency that recruits, vets, trains, and places full-time virtual employees — primarily sourced from the Philippines — into US small and mid-market businesses. The company runs a 10-step recruiting funnel (DISC profiling, behavioral testing, criminal background checks, multi-stage interviews) that accepts roughly 1% of applicants and concludes with a 40-hour certification course personally taught by CEO and co-founder Anne Lackey; 88% of candidates presented to clients pass this certification, and the company reports a 98%+ placement success rate backed by 90- and 180-day replacement guarantees. It sells through two pricing tiers — Gold at $2,995 and Platinum at $3,495 per placement — plus ongoing client-paid wages to placed virtual employees starting at $9.50/hour, and targets six primary verticals: community/HOA management, property management, real estate, healthcare, professional services, and general SMB administration.
The underlying technology is operationally focused rather than software-centric: the company offers no API, no self-service portal, and no mobile app, and there is no published integration ecosystem. The proprietary elements are a DISC profile algorithm adapted for Filipino cultural context, the 40-hour certification curriculum, and 16+ industry-specific training tracks. Go-to-market is exclusively direct sales via discovery calls booked through online scheduling tools, supplemented by SEO-optimized industry landing pages, a blog, testimonials, and a client referral program formalized through a loyalty discount after four hires. The company has cumulatively served 500 clients since founding in 2015, operates with 101-250 employees, and runs a CSR sub-brand called HireSmart Cares.
Revenue mechanics combine one-time placement fees with wage-based recurring revenue from clients paying virtual employees directly (and, per the revenue model classification, managed-services margin on those wages). The company is bootstrapped with no disclosed funding rounds, M&A, or institutional investors, and growth is driven by vertical product depth, operational efficiency gains (e.g., a reduction in certification fall-out from 20% to 12.5%), and a sales-led, founder-dependent acquisition funnel rather than by aggressive capital deployment.
HireSmart Virtual Employees firmographics
Firmographics- Name
- HireSmart Virtual Employees
- Legal name
- HireSmart Virtual Employees
- Website
- https://hiresmartvirtualemployees.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- HireSmart Virtual Employees is a US-based, bootstrapped remote staffing agency that recruits, vets, and places full-time Filipino virtual employees into US small and mid-market businesses, primarily in HOA, property management, real estate, healthcare, and professional services.
- Ownership category
- akta.pro rank
HireSmart Virtual Employees industry classification
Industry- Product category
- Remote Staffing Services
- NAICS
- Employment Placement Agencies (561311), Professional Employer Organizations (56133)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- Administrative, Clerical & Office Support Direct Hire (BPACAFAF)
- akta.pro secondary industry
- Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops) (BPACAKAG)
Keywords
Where HireSmart Virtual Employees is headquartered
LocationHeadquarters
- HQ city
- Peachtree City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
HireSmart Virtual Employees business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D, Others
Revenue model
- Placement/Recruitment Services: One-time placement fees for recruiting, screening, and certifying virtual employees. The company charges a flat fee covering the entire recruitment process including candidate sourcing, vetting, interviews, and 40-hour training certification. Additional ongoing costs include virtual employee wages paid directly by the client to the virtual employee.
- Virtual Employee Wages: Ongoing wage payments from clients to virtual employees. Hourly wages start at $9.50/hr subject to experience and skill set. Virtual employees are full-time employees of HireSmart who work remotely for clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Gold Plan - $2,995 one-time placement fee |
| One time/ perpetual license | Multi-year contract | Platinum Plan - $3,495 one-time placement fee |
| Unit Pricing | Monthly | Virtual Employee Wages - Starting at $9.50/hr |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
HireSmart Virtual Employees product offering
Product offeringCore offering
HireSmart Virtual Employees is a US-based remote staffing agency that recruits, vets, trains, and places full-time virtual employees sourced from the Philippines into client businesses. Placements cover administrative, customer service, sales, marketing, accounting, and executive support roles, with industry-specific staffing for HOA and property management firms. The company manages the entire hiring lifecycle including sourcing, DISC-based candidate matching, a 40-hour CEO-led certification course, and replacement guarantees (90 or 180 days).
Product overview
HireSmart Virtual Employees is a remote staffing agency offering a portfolio of virtual employee placement services organized around staffing categories (Administration, Customer Service, Sales, Marketing, Accounting) and an elevated Virtual Assistant+ program for executive-level support. Industry-specific staffing is offered for the property management and HOA sector, including Community Manager, Assistant Community Manager, Community Association Manager, and Maintenance Coordinator roles. All placements are backed by a 10-step recruiting process, a 40-hour certification program, and a DISC-based personality matching system. The company offers two pricing tiers — Gold Plan at $2,995 and Platinum Plan at $3,495 — differentiated by guarantee period and access to executive coaching. The platform does not offer a software product, API, or self-service portal; it is a managed staffing service delivering fully vetted, trained, and certified full-time virtual employees.
Differentiator
Problem solved
Functional benefit
Brands
- HireSmart Cares: Corporate social responsibility initiative mentioned on the website linking to hiresmartcares.org
Products and services
- Remote Staffing Agency Services
- Virtual Administrative Assistant
- Customer Service Virtual Assistant Remote customer service professionals providing live chat support, email and ticket management, social media engagement, and proactive customer follow-up.
- Virtual Sales Assistant Remote sales professionals handling lead generation, CRM management, customer relationship support, market research, and administrative tasks to boost sales team productivity.
- Virtual Marketing Assistant Remote marketing professionals specializing in digital marketing execution, SEO, PPC, content promotion, social media management, and email marketing strategies.
- Accounting Virtual Assistant Remote accounting professionals skilled in bookkeeping, payroll, reconciliations, financial reporting, and proficiency in accounting software.
- Virtual Assistant+ (Executive-Level VA) Elevated virtual assistant service featuring more experienced executive-level assistants for high-stakes environments, including advanced scheduling, strategic planning support, complex problem solving, and project and event management.
- Community Manager Staffing Full-time remote community manager trained to handle behind-the-scenes operations for HOA and property management firms, including owner communications, work order tracking, vendor coordination, violation follow-up, and meeting preparation.
- Assistant Community Manager Staffing Remote front-line support for community association management, handling homeowner and board inquiries, scheduling, architectural requests, violation tracking, email management, and vendor coordination.
- Community Association Manager Staffing Dedicated virtual HOA management assistant supporting community association management firms with owner and board communication, maintenance request management, meeting support, document handling, and customer service.
- Maintenance Coordinator Staffing Remote maintenance coordinator managing work order intake, vendor communication, resident updates, invoice tracking, scheduling access, and maintenance calendars for property and community management.
Quantifiable outcome
- Over 98% success rate in placements through meticulous vetting process
- +4 more outcomes
Companies that use HireSmart Virtual Employees
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles4 records
HireSmart Virtual Employees technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
HireSmart Virtual Employees partnerships and signals
Strategic signalScale indicators10 records
Recent moves6 records
Expansion highlights5 records
HireSmart Virtual Employees competitors and assessment
Company assessmentDirect peers
- MyOutDesk: US-based virtual staffing agency primarily serving real estate and property management professionals with offshore VAs. Directly comparable to HireSmart in target verticals (real estate, property management) and the Philippines talent model.
- Belay: US-based remote staffing company providing virtual assistants, bookkeepers, and social media managers to SMBs and executives. Directly comparable curated placement + recurring model and similar target buyer (small business owners and leaders).
- Wishup: India-based virtual assistant staffing service placing pre-vetted full-time VAs with US and global SMBs. Comparable managed-services VA model with similar placement + ongoing wage revenue structure, differing primarily in talent geography.
- Onlinejobs.ph: Marketplace and direct-hire platform for Filipino virtual workers targeting SMBs and entrepreneurs. Same Philippines talent pool and target SMB buyer, though marketplace-driven versus HireSmart's curated agency model.
- Time Etc: UK/US virtual assistant staffing company placing experienced VAs with entrepreneurs and SMBs. Comparable service architecture (matching + ongoing relationship) and similar SMB/mid-market target buyer profile.
- Boldly: Subscription-based premium VA staffing agency serving entrepreneurs, executives, and SMBs. Comparable curated placement + ongoing managed service model with a positioning tilted toward higher-end executive support, similar to HireSmart's Virtual Assistant+ tier.
- Wing (formerly GetFriday): Dedicated virtual assistant service sourcing primarily from the Philippines with full-time managed support for SMBs and startups. Directly comparable talent pool, full-time managed employment model, and SMB target customer.
- 20four7VA: Philippines-focused virtual assistant staffing agency offering vetted full-time VAs to SMBs across admin, customer service, and marketing. Closely comparable model to HireSmart's generalist SMB placement plus ongoing managed employment.
Broad incumbents
- Arise: Large-scale customer service/BPO platform connecting US companies with work-from-home agents, including a significant Philippines contingent. Comparable customer-service virtual staffing vertical but at significantly larger scale and more enterprise-focused.
- Deel: Global EOR/PEO platform enabling companies to hire and pay international employees, including in the Philippines. Broader scope and productized platform versus HireSmart's manual, services-led model; competes indirectly for the same cross-border employer-of-record value proposition.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
HireSmart Virtual Employees social profiles
Digital presenceHireSmart Virtual Employees financial estimates
Financial estimateRevenue estimate
Valuation estimate
HireSmart Virtual Employees leadership team
Management profileNumber of profiles
Profiles1 record
HireSmart Virtual Employees funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HireSmart Virtual Employees M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HireSmart Virtual Employees
What does HireSmart Virtual Employees do?
HireSmart Virtual Employees is a US-based remote staffing agency that recruits, vets, trains, and places full-time virtual employees sourced from the Philippines into client businesses. Placements cover administrative, customer service, sales, marketing, accounting, and executive support roles, with industry-specific staffing for HOA and property management firms. The company manages the entire hiring lifecycle including sourcing, DISC-based candidate matching, a 40-hour CEO-led certification course, and replacement guarantees (90 or 180 days).
Is HireSmart Virtual Employees a public or private company?
HireSmart Virtual Employees is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HireSmart Virtual Employees founded?
HireSmart Virtual Employees was founded in 2015. It employs 101 to 250 people.
Where is HireSmart Virtual Employees based?
HireSmart Virtual Employees is headquartered in Peachtree City, United States, in the North America region.
How does HireSmart Virtual Employees make money?
Two revenue lines are on record. Placement/Recruitment Services are the primary driver. The others are virtual Employee Wages.
Who are HireSmart Virtual Employees's main competitors?
Direct peers on record are MyOutDesk, Belay, Wishup, Onlinejobs.ph, Time Etc, Boldly, Wing (formerly GetFriday) and 20four7VA. Broad incumbents are Arise and Deel.
Does HireSmart Virtual Employees have an API?
No public API is recorded for HireSmart Virtual Employees.
What industry is HireSmart Virtual Employees in?
HireSmart Virtual Employees's product category is Remote Staffing Services. Its primary akta.pro industry code is BPACAFAF, Administrative, Clerical & Office Support Direct Hire, with a secondary code of BPACAKAG, Recruiting Administration Outsourcing (Recruitment Support, Scheduling, Onboarding Ops). Its NAICS code is 561311 and its SIC code is 7361.