Centrim Life
Centrim Life provides a cloud-based, modular integrated management platform for Australian residential aged care homes and retirement villages, covering dining, maintenance, lifestyle, compliance, and resident engagement via web and mobile apps.
- Company typePrivate
- Founded2020
- HeadquartersMelbourne, Australia
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Centrim Life does
Centrim Life is an Australian software company founded in 2020 that provides a cloud-based, modular integrated management platform for residential aged care homes and retirement villages. Headquartered in Bundoora, Melbourne, with a secondary office in Adelaide, the company operates two core platforms — Aged Care Software and Retirement Living Software — alongside eight add-on modules covering lifestyle and communications, dining and online ordering, maintenance and asset management, housekeeping, feedback and quality management, visitor management, CRM, and concierge services. The architecture is web- and mobile-based (iOS and Android apps), integrates with existing clinical software systems, and is specifically aligned to Australian regulatory requirements including the ACQSC Aged Care Quality Standards and the Quality Indicator Program.
The platform's revenue model is subscription-based SaaS, priced on a quote-driven per-facility or per-seat basis with implementation, training, and 24/7 support bundled into the subscription, supplemented by professional services for data migration and customisation. Go-to-market combines a product-led motion (mobile apps on Google Play and the App Store, free live demos) with sales-led enterprise field sales targeting facility managers, directors of nursing, and operations directors, supported by a four-week structured onboarding process. Marketing is concentrated on content marketing (active blog, guides, case studies) and organic social (LinkedIn, Instagram, Facebook), with a primary conversion mechanism of personalised live demos. The customer base of approximately 22 named operators includes both single-site facilities and multi-site groups across residential aged care (e.g., Helping Hand, Aeralife, Villa Maria, Harbison, Clayton Church) and retirement living (e.g., Living Choice, Alino Living, Sancarlo), with a UK subsidiary and dedicated UK website indicating initial international expansion.
Centrim Life firmographics
Firmographics- Name
- Centrim Life
- Legal name
- Centrim Life
- Website
- https://centrimlife.com.au
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Centrim Life provides a cloud-based, modular integrated management platform for Australian residential aged care homes and retirement villages, covering dining, maintenance, lifestyle, compliance, and resident engagement via web and mobile apps.
- Ownership category
- akta.pro rank
Centrim Life industry classification
Industry- Product category
- Aged Care and Retirement Living Management Software
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)
- SIC
- Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Rental / Fee-for-Service CCRCs (HLADAEAB)
- akta.pro secondary industries
- Life Plan / Entrance-Fee CCRCs (HLADAEAA), Assisted Living with Memory Care (Mixed Campus) (HLADABAB)
Keywords
Where Centrim Life is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Centrim Life business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licensing & Subscription: Centrim Life generates revenue through cloud-based software licensing, with facilities subscribing to the integrated aged care management platform. The modular architecture allows operators to subscribe to individual modules (dining, maintenance, feedback, CRM, etc.) or the full suite, billed on a per-facility or per-seat basis with implementation, training, and 24/7 support included in the subscription.
- Professional Services & Implementation: Implementation, configuration, training, and onboarding services are provided as part of the 4-week structured rollout, with dedicated setup support included in the subscription model. Additional customization or data migration services may generate one-time professional services revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Subscription-based pricing, quote-driven |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
Centrim Life product offering
Product offeringCore offering
Centrim Life sells a cloud-based, modular integrated operations and resident engagement platform purpose-built for Australian residential aged care homes and retirement villages. The offering is delivered via web and native iOS/Android mobile apps and covers lifestyle, dining, maintenance, housekeeping, feedback/quality, visitor management, CRM, and concierge workflows with multi-site operator support. Revenue is generated through subscription-based licensing with bundled implementation, training, and 24/7 support, sold via a quote-driven direct enterprise sales motion.
Product overview
Centrim Life is a modular integrated solution suite that provides an all-in-one operations and resident engagement platform for aged care and retirement living providers. The portfolio consists of two core platforms—Aged Care Software and Retirement Living Software—along with eight integrated modules: Lifestyle & Communications Management, Dining & Online Ordering, Maintenance & Asset Management, Housekeeping Management, Feedback & Quality Management, Visitor Management, CRM, and Concierge. These modules share a unified database and mobile app suite, enabling facilities to manage operations seamlessly across residential aged care and retirement village environments while maintaining regulatory compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- Aged Care Software Comprehensive cloud-based aged care management platform designed for residential aged care facilities, centralising operations across resident lifestyle, family communication, dining, maintenance, visitor arrivals, feedback, and compliance in real time with mobile apps for staff, residents, and families.
- Retirement Living Software Comprehensive management solution for retirement villages that simplifies daily operations, manages property and contracts, streamlines resident experience, and enhances community engagement through a cloud-based platform with mobile apps for residents, families, and staff.
- Lifestyle & Communications Management Module for managing resident lifestyle and activities in aged care homes, with customisable activity calendars, event planning, participation tracking, and mobile app access for residents and families to view and book activities.
- Dining & Online Ordering Comprehensive dining management system that streamlines meal ordering, kitchen operations, menu planning, dietary management, inventory control, and online order-taking, supporting compliance with Aged Care Standard 6 through real-time meal tracking and family monitoring.
- Maintenance & Asset Management Computerised maintenance management software for aged care and retirement living that handles preventive and corrective maintenance, asset tracking, contractor coordination, digital inspection forms, and compliance reporting with mobile app support.
- Housekeeping Management Module for managing housekeeping operations within aged care facilities, keeping compliance on track especially when agency staff are involved, through digital checklists and task management.
- Feedback & Quality Management Quality management and complaints management system that collects real-time feedback, automates quality monitoring, enables incident documentation, ensures compliance, and drives continuous improvement in aged care facilities.
- Visitor Management Digital visitor registration and tracking system with real-time monitoring of resident outings, family visits, and contractor entries, including digital sign-ins, secure logs, and visitor check-in software for enhanced security.
- CRM Customer relationship management module for managing enquiries, capturing leads, scheduling tours, tracking interactions, and generating sales and occupancy reports, including lead and occupancy management for aged care and retirement village sales funnels.
- Concierge Concierge booking and service management module that replaces traditional front desk operations with digital management of resident requests, bookings, and service coordination.
Quantifiable outcome
- 50% reduction in administrative work for aged care homes
- +6 more outcomes
Companies that use Centrim Life
Customer profileNamed customers22 records
Segments2 records
Ideal customer profiles2 records
Centrim Life technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Centrim Life partnerships and signals
Strategic signalScale indicators9 records
Recent moves6 records
Expansion highlights4 records
Centrim Life competitors and assessment
Company assessmentDirect peers
- Mirus Australia: One of Australia's leading providers of aged care management software, offering clinical, resident management, and compliance tools to residential aged care facilities. Directly comparable to Centrim Life in customer base (Australian aged care homes), product category (care management software), and regulatory positioning (ACQSC alignment).
- AlayaCare: Cloud-based home and community care software platform serving aged care, disability, and home care providers across Australia, New Zealand, and North America. Comparable to Centrim Life in target vertical (aged/community care), subscription SaaS model, and mobile-app-enabled resident/family engagement, though broader in scope.
- AutumnCare: Australian-based aged care management software provider serving residential aged care facilities with clinical, care planning, and compliance modules. Direct peer to Centrim Life in customer segment (Australian residential aged care), product category (integrated management platform), and regulatory focus (ACQSC compliance).
- Person Centred Software: UK-based provider of electronic care planning and evidence tracking software for residential aged care and home care. Comparable to Centrim Life in target customer (residential care facilities), product category (mobile-enabled care management), and regulatory alignment (CQC/Care Inspectorate), and a relevant peer given Centrim Life's UK expansion.
- iCareHealth (now part of Mirus Australia): Australian aged care clinical and management software widely used by residential aged care providers. Direct competitor to Centrim Life in clinical/operational software for Australian residential aged care, with overlapping modules around care planning, compliance, and resident management.
- Eldermark: Senior living software platform serving assisted living, independent living, and memory care communities in the United States. Comparable to Centrim Life in target customer (senior living operators), modular product approach (engagement, dining, maintenance, CRM), and multi-site operator focus.
- Carevision: Australian aged care software vendor providing resident management, clinical, and medication management tools to residential aged care facilities. Comparable to Centrim Life in Australian residential aged care customer base and integrated software platform model, with overlapping modules around resident records and compliance.
Broad incumbents
- WellSky (Procura): Global healthcare technology platform that includes aged care and home care software (formerly Procura) serving providers across multiple geographies. Comparable to Centrim Life in aged care software functionality and regulatory compliance, but operates as a broad incumbent with significantly greater scale and capital.
Emerging players
- Nourish Care: UK-based care management software provider focused on residential and home care, with strong mobile-first design and CQC-aligned reporting. Comparable to Centrim Life in mobile-led engagement model, target vertical (residential care), and regulatory-driven feature set; particularly relevant given Centrim Life's UK entry.
- StoriiCare: Cloud-based care management and activity planning platform for adult day services, assisted living, and residential care providers. Comparable to Centrim Life in lifestyle/activity management, family engagement, and care documentation features for residential care settings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Centrim Life social profiles
Digital presenceCentrim Life financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centrim Life leadership team
Management profileNumber of profiles
Centrim Life subsidiaries and ownership
Company hierarchySubsidiaries1 record
Centrim Life funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centrim Life M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centrim Life
What does Centrim Life do?
Centrim Life sells a cloud-based, modular integrated operations and resident engagement platform purpose-built for Australian residential aged care homes and retirement villages. The offering is delivered via web and native iOS/Android mobile apps and covers lifestyle, dining, maintenance, housekeeping, feedback/quality, visitor management, CRM, and concierge workflows with multi-site operator support. Revenue is generated through subscription-based licensing with bundled implementation, training, and 24/7 support, sold via a quote-driven direct enterprise sales motion.
Is Centrim Life a public or private company?
Centrim Life is a private company. It is classified as unknown and is currently operating.
When was Centrim Life founded?
Centrim Life was founded in 2020. It employs 1 to 10 people.
Where is Centrim Life based?
Centrim Life is headquartered in Melbourne, Australia, in the Oceania region.
How does Centrim Life make money?
Two revenue lines are on record. Software Licensing & Subscription is the primary driver. The others are professional Services & Implementation.
Who are Centrim Life's main competitors?
Direct peers on record are Mirus Australia, AlayaCare, AutumnCare, Person Centred Software, iCareHealth (now part of Mirus Australia), Eldermark and Carevision. WellSky (Procura) is listed as a broad incumbent. Emerging players are Nourish Care and StoriiCare.
Does Centrim Life have an API?
No public API is recorded for Centrim Life.
What industry is Centrim Life in?
Centrim Life's product category is Aged Care and Retirement Living Management Software. Its primary akta.pro industry code is HLADAEAB, Rental / Fee-for-Service CCRCs, with a secondary code of HLADAEAA, Life Plan / Entrance-Fee CCRCs. Its NAICS code is 62331 and its SIC code is 8050.