CareVision
CareVision is an Australian vertical SaaS company, founded in 2014 and based in Queensland, selling an all-in-one cloud-based care management platform to aged care, NDIS disability, home care, and retirement living providers across Australia, New Zealand, Ireland, and the United Kingdom.
- Company typePrivate
- Founded2014
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CareVision does
CareVision is a privately held Australian vertical SaaS company, founded in 2014 and headquartered in Milton, Queensland, that sells an all-in-one care management platform to aged care, disability (NDIS), home care (HCP, CHSP, MAC, DVA), and retirement living providers. The platform is cloud-based, hosted on AWS (Melbourne and Sydney data centres), and delivered via a web portal plus native iOS and Android applications (CareVision Plus), enabling care workers, coordinators, managers, care recipients, and families to operate against a single shared record.
The product spans 20+ integrated modules covering scheduling and rostering, billing and claiming (including complex NDIS Price Guide rules and sleepover/interruption logic), case and care management, HR and compliance, award interpretation and payroll (SCHADS, Nurses, Cleaners, Custom Awards), communications and collaboration (including video telehealth), incident and forms workflow, group/SIL household management, digital concierge kiosks, lifestyle programs, and business intelligence dashboards. CareVision Academy provides role-based training, and a forthcoming Forms & Assessments Suite (launched June 2025) adds 160 clinical assets across 17 care domains as a perpetual-license add-on. The platform is integrated natively with Xero, Employment Hero/KeyPay, HICAPS, BestMed, JobAdder, PayCat, and Russell Kennedy.
The company operates a sales-led go-to-market (enterprise field sales supplemented by self-service demo booking) with no minimum contract length, sells primarily on subscription with implementation services monetised separately, and reports active go-to-market in Australia, Ireland, New Zealand, and the United Kingdom. CareVision has no disclosed external funding, is led by CEO and co-founder Irene Ryan, and is affiliated with the Aged Care & Community Providers Association (ACCPA) as an Industry Partner. The named leadership in case studies also references a Head of Technology and enterprise customer-side adopters (Operations Manager, Founder & CEO, Head of Technology) at mid-sized Australian providers.
CareVision firmographics
Firmographics- Name
- CareVision
- Legal name
- CareVision
- Website
- https://carevision.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CareVision is an Australian vertical SaaS company, founded in 2014 and based in Queensland, selling an all-in-one cloud-based care management platform to aged care, NDIS disability, home care, and retirement living providers across Australia, New Zealand, Ireland, and the United Kingdom.
- Ownership category
- akta.pro rank
CareVision industry classification
Industry- Product category
- Care Management Software
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)
- akta.pro secondary industries
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Chronic Care & Complex Care Management (HSABAIAD)
Keywords
Where CareVision is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
CareVision business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: CareVision operates primarily as a SaaS subscription platform, with packages starting from $15 per month. The platform is sold on a per-seat or per-organisation subscription basis with no minimum contract length, supporting self-service onboarding. Revenue is generated through recurring monthly or annual subscription fees.
- Implementation & Professional Services: CareVision provides structured implementation services through its C.A.R.E.Vision 5-phase project methodology, including configuration, data migration, training (via CareVision Academy), and go-live support. A Continuous Improvement Support Program is provided for a complementary 3-month period post-implementation.
- One-Time Product Add-Ons: CareVision offers one-time fee products such as the Forms & Assessments Suite (early bird offer at $5,750 + GST one-time fee for lifetime access to 160 clinical assets), providing organisations with ownership of specific product suites outright.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Core Platform Subscription from $15/month |
| One time/ perpetual license | Pay-as-you-go | Forms & Assessments Suite (Early Bird) |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
CareVision product offering
Product offeringCore offering
CareVision provides an all-in-one cloud-based care management SaaS platform for aged care, disability, home care, NDIS, HCP, CHSP, MAC, and retirement living providers in Australia, Ireland, New Zealand, and the UK. The platform spans scheduling and rostering, billing and claiming (with NDIS Price Guide automation), case and care management, HR and compliance, payroll, forms and workflow, reporting, and community engagement, delivered via web portal and native iOS/Android mobile apps.
Product overview
CareVision is a comprehensive all-in-one care management platform (the 'Ultimate Care Platform') serving HCP, NDIS, CHSP, MAC, Aged Care, Retirement Living, and Disability Care providers. The platform comprises an integrated suite of modules including the core CareVision Platform, Billing and Claiming, Case and Care Management, Scheduling & Rostering, Communications and Collaboration, HR and Compliance, Award Interpretation & Payroll, Forms and Workflow, Group Program Management, Dashboards and Reporting, and Community Building. Additional specialized modules include NDIS & Disability Software, Home Care Software, Digital Concierge & Lifestyle Management, Community Kiosks, Incident Management, Policy & Procedure Compliance, Maintenance Management, Lifestyle Programs, SIL Household Modules, and Pharmacy Solution For Care. The platform also includes the CareVision Plus Mobile App for iOS and Android, CareVision Academy for training, and supports add-on integrations including NDIS PRODA Integration. Implementation Services using the C.A.R.E.Vision methodology support onboarding.
Differentiator
Problem solved
Functional benefit
Brands
- CareVision Academy: Training and onboarding platform for CareVision users offering courses in system administration, coordination and case management, scheduling and rostering, finance workflows and processing, quality and compliance, human resources and payroll.
- Carly AI Chat
Products and services
- CareVision Platform Comprehensive all-in-one cloud-based care management SaaS platform ('The Ultimate Care Platform') for HCP, NDIS, CHSP, MAC, Retirement Living, and Aged Care providers, covering scheduling, rostering, billing, claiming, case management, HR, compliance, payroll, and reporting. Accessible via web portal and native mobile apps. Subscription starts from $15/month with a 30-day free trial.
- CareVision Plus Mobile App Native iOS and Android mobile application enabling care teams to manage schedules, forms, tasks, client records, time tracking, and team communication on the go. Serves care workers, coordinators, care recipients, and families.
- CareVision Academy Training and onboarding platform offering role-based courses, bite-size video content, quizzes, and training tracking. Covers system administration, coordination and case management, scheduling and rostering, finance workflows, quality and compliance, human resources, and payroll. Supports customer onboarding, retention, and continuous improvement.
- Implementation Services Professional services for onboarding new customers using the C.A.R.E.Vision 5-phase project methodology (CREATE, ASSEMBLE, READY, EXECUTE, VISION), including configuration, data migration, training, and go-live support. A complementary 3-month Continuous Improvement Support Program is provided post-implementation.
- Forms & Assessments Suite Comprehensive clinical documentation library with 160 clinical assets including 17 clinical care domains, 90+ ready-to-use forms and assessments, and 31 print-ready clinical reports, designed for Support at Home providers. Available as a one-time purchase for lifetime access.
Quantifiable outcome
- Care teams report being happier at work with CareVision mobile care team app, leading to increased staff retention
- +3 more outcomes
Companies that use CareVision
Customer profileNamed customers4 records
Ideal customer profiles1 record
CareVision technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature8 records
CareVision partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- XerocoreIntegration with Xero for both Finance and Payroll API connections. Enables financial data synchronisation between CareVision and Xero, streamlining billing, income tracking, and payroll processing for care organisations. Available out of the box as a standard integration.
- Employment HerocoreIntegration with Employment Hero (KeyPay) API for payroll processing. Connects CareVision's scheduling and HR data with Employment Hero's payroll engine, supporting single touch payroll and super processing. Available out of the box.
- HICAPSsupportingIntegration partnership with HICAPS for healthcare payment processing. Enables streamlined payment and claiming workflows within the CareVision platform.
- JobAddersupportingIntegration partnership with JobAdder recruitment platform. Supports talent acquisition workflows within the CareVision ecosystem for care workforce recruitment.
- PayCatsupportingIntegration partnership with PayCat for payroll and payment processing capabilities within the CareVision platform.
- Russell KennedysupportingIntegration partnership with Russell Kennedy for legal agreement and document management within CareVision, specifically for service agreement handling.
- BestMedsupportingIntegration partnership with BestMed for medication and pharmacy management within the CareVision care management platform.
- Amazon Web Services (AWS)coreCareVision's cloud infrastructure is built on Amazon Web Services (AWS) with data centres in Melbourne and Sydney, providing 99.999999999% durability, geographically dispersed data centres, auto-scaling environments, and automated backup, deployment, and update procedures. AWS underpins the entire CareVision platform.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
CareVision competitors and assessment
Company assessmentRegional players
- Birdie: UK-based home care management SaaS for agencies with care planning, rostering, and medication features. Operates in CareVision's UK market with comparable functionality for home care providers.
Direct peers
- Brevity Software: Australian care management software focused on home care and NDIS providers with scheduling and billing workflows. Identified by CareVision as a direct migration source competitor.
- The Lookout Way: Australian aged and community care software with NDIS, HCP, and CHSP billing capabilities. CareVision explicitly compares against Lookout, indicating overlap on the same provider workflows.
- AlayaCare: Canadian-headquartered home and community care SaaS platform serving aged care, disability, and home care providers globally, including in Australia. Directly competes with CareVision on NDIS billing, scheduling, rostering, and clinical documentation for enterprise providers.
- MYP (formerly myplace): Australian NDIS and aged care practice management software used by disability and aged care providers. CareVision publishes a 'moving to CareVision from MYP' comparison page, evidencing direct substitutability.
- ShiftCare: Australian NDIS and home care management software for small and mid-sized providers. CareVision runs an explicit competitor comparison page against ShiftCare, confirming direct overlap in scheduling, claiming, and client management.
- Healthmetrics (eCase): Australian healthcare and disability management platform combining NDIS claiming, rostering, and clinical records. CareVision runs a dedicated 'from Healthmetrics' comparison, confirming direct competition for the same providers.
Broad incumbents
- AxisCare: US-headquartered home care management SaaS with scheduling, billing, and EVV for home care agencies. Broad incumbent addressing the same care provider workflow category as CareVision at greater scale.
- iCareHealth (Leecare): Long-established Australian aged care clinical and care management software vendor serving residential aged care facilities and home care. Broader incumbent with overlapping clinical documentation and compliance functionality to CareVision.
Emerging players
- Lumary: Australian health and NDIS SaaS platform with provider management, rostering, and funding claiming modules for disability and aged care. Emerging specialist competing in the same NDIS software category as CareVision.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
CareVision social profiles
Digital presenceCareVision compliance and trust
Trust signalCompliance3 records
CareVision financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareVision leadership team
Management profileNumber of profiles
Profiles1 record
CareVision funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareVision M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareVision
What does CareVision do?
CareVision provides an all-in-one cloud-based care management SaaS platform for aged care, disability, home care, NDIS, HCP, CHSP, MAC, and retirement living providers in Australia, Ireland, New Zealand, and the UK. The platform spans scheduling and rostering, billing and claiming (with NDIS Price Guide automation), case and care management, HR and compliance, payroll, forms and workflow, reporting, and community engagement, delivered via web portal and native iOS/Android mobile apps.
Is CareVision a public or private company?
CareVision is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CareVision founded?
CareVision was founded in 2014. It employs 11 to 50 people.
Where is CareVision based?
CareVision is headquartered in Sydney, Australia, in the Oceania region.
How does CareVision make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are implementation & Professional Services and one-Time Product Add-Ons.
Who are CareVision's main competitors?
Birdie is listed as a regional player. Direct peers are Brevity Software, The Lookout Way, AlayaCare, MYP (formerly myplace), ShiftCare and Healthmetrics (eCase). Broad incumbents are AxisCare and iCareHealth (Leecare). Lumary is listed as an emerging player.
Does CareVision have an API?
Yes. CareVision offers API interfaces for integrations with core financial systems and third-party platforms. The platform supports integrations with leading finance systems including Xero Payroll and Finance API, and Employment Hero (Keypay) API. CareVision states that organizations can leverage their API to build their own integrations or work with their team to extend the platform.
What industry is CareVision in?
CareVision's product category is Care Management Software. Its primary akta.pro industry code is HSABAIAB, Care Navigation & Service Coordination (Medical, Social, Community), with a secondary code of HLAFAEAL, Care Management & Care Coordination (Home & Community-Based). Its NAICS code is 62412 and its SIC code is 7370.