Livability Care

What Livability Care does

Livability Care Australia is a private, NDIS-registered disability services provider founded in 2020 and headquartered in Mawson Lakes, South Australia, with a second head office in Marsden, Queensland. The company delivers a vertically integrated portfolio of disability services — Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), In-Home Support, Community Participation, and Transition & Respite Care — directly to NDIS participants across South Australia, Queensland and Victoria, currently supporting more than 100 participants.

The product surface is split between care services and a 30+ property SDA/SIL housing portfolio. SDA dwellings are purpose-built Platinum standard homes registered across four NDIS design categories — High Physical Support (with ceiling hoists, climate control automation, motorized blinds/doors), Robust (reinforced walls, secure windows, soundproofing, laminated glass for participants with behaviors of concern), Improved Liveability, and Fully Accessible — supplemented by Non-SDA SIL houses for lower-support participants. Care delivery is staffed by Certificate III in Disability qualified and MAPA-trained support workers, with a centralized operational layer covering Quality & Compliance, Clinical Education, HR and Finance.

The business model is recurring and NDIS-funded: SDA participants pay 25% of their disability support pension as monthly rent per NDIS pricing rules, while SIL, In-Home Support, Community Participation and Respite hours are billed through participants' individual NDIS plans. Go-to-market is direct-to-consumer via the company's website, a national contact line (1300 522 786), and inbound referrals from Local Area Coordinators, NDIA planners, and support coordinators (e.g., ACCESS 4U). Headcount is in the 51–100 band, organized across the two state offices with regional Business Development Managers and Service Coordinators.

Name

Livability Care

Legal name

Livability Care Australia

Website

https://livabilitycare.com.au

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Livability Care Australia is a private NDIS-registered disability services provider operating across South Australia, Queensland and Victoria, delivering Supported Independent Living, Specialist Disability Accommodation, In-Home Support, Community Participation and Respite Care to more than 100 NDIS participants.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Short-Term & Temporary 24/7 In-Home Care (Bridge Coverage) (HSABAHAI), Live-In Respite Care (Multi-Day) (HSABAGAC)

Keywords

• Disability support services
• Supported independent living
• Specialist disability accommodation
• In-home disability care
• NDIS service provider

Headquarters

HQ city

Adelaide

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Supported Independent Living (SIL): Core revenue stream providing individuals with disabilities the opportunity to live independently with tailored support for daily activities including personal care, household chores, and community inclusion. Funded through NDIS plans.
2. Specialist Disability Accommodation (SDA): Specialist disability accommodation housing across various categories (High Physical Support, Robust, Improved Liveability, Fully Accessible). Participants pay 25% of their disability support pension as rent for SDA housing.
3. In-Home Support: Tailored in-home support services enabling individuals to receive care in their own homes. Services include medication management, shopping, transport, meal preparation, and social visits.
4. Community Participation: Assistance with social and community participation activities, helping participants engage with their community, work, study, or socialize with support workers providing transport and accompaniment.
5. Transition & Respite Care: Short to medium term transitional accommodation and adult respite services. Fully furnished, self-contained, accessible homes close to amenities with meals and personal care support provided.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Livability Care is an NDIS-registered disability services provider operating across South Australia, Queensland, and Victoria. The company delivers Supported Independent Living (SIL), Specialist Disability Accommodation (SDA) across all four design categories, in-home support, community participation, and transition and respite care for people with disabilities.

Product overview

Livability Care Australia is a NDIS registered disability services provider offering a comprehensive portfolio of services. The core offering consists of Supported Independent Living (SIL) combined with Specialist Disability Accommodation (SDA) housing options. Additional services include In-Home Support, Community Participation, and Transition & Respite Care. The housing portfolio includes various SDA categories (Improved Liveability, Fully Accessible, High Physical Support, and Robust) as well as Non-SDA properties, all located across South Australia, Queensland, and Victoria.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Independent Living (SIL)
• In-Home Support
• Community Participation
• Transition & Respite Care
• Specialist Disability Accommodation (SDA) Homes
• Disability Housing Vacancies

Quantifiable outcome

• Over 100 NDIS participants supported across three Australian states
• +1 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Home Caring: Australian NDIS-registered provider of in-home disability support, SIL, and aged care services across multiple states. Directly comparable as a multi-service NDIS operator competing for the same participant and support-coordinator relationships.
• Sunnyfield: Australian disability services provider operating supported independent living homes and community participation programs for NDIS participants. Comparable as a SIL/housing-and-support provider serving similar disability cohorts.
• Nextt: NDIS-registered provider of supported independent living, respite, and community participation across multiple Australian states. Closely comparable service mix and operating geographies to Livability Care.
• Habilitas: Australian NDIS provider of SIL, SDA, and community participation supports. Comparable as a multi-state housing-and-care operator competing in the same NDIS-funded disability housing category.
• All About Living: NDIS-registered Australian provider of supported independent living, in-home support, and community participation. Directly comparable in scope, customer segment, and reliance on NDIS plan funding.

Broad incumbents

• Life Without Barriers: One of Australia's largest disability and out-of-home care providers, delivering NDIS-funded SIL, SDA, and community support nationally. Comparable as a multi-state disability services incumbent, though at materially larger scale.
• Northcott: Established NSW-based NDIS provider offering accommodation, in-home support, and therapy services. Comparable as a long-standing disability services operator with both SDA/SIL housing and direct support services.
• Achieve Australia: Long-standing NSW disability provider operating group homes, day programs, and person-centered support for people with disabilities. Comparable as an established SIL/SDA operator with diversified disability services.

Emerging players

• Mable: Australian platform connecting NDIS participants with independent support workers for in-home and community care. Comparable as a participant-facing NDIS support channel, though operating a marketplace model rather than directly employing carers.
• Care Connect: Australian support coordination and NDIS plan management provider. Comparable as a participant-facing channel that drives referrals into SDA/SIL operators like Livability Care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/LiveabilityRE

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Livability Care